I booked the spa package for my husband's birthday, which included lunch, 2 spa treatments, dinner, bed and breakfast. Our room was a standard double. The room (no. 21) was clean, but it was tiny, and we discovered when we went to bed that night that it faced the back of the kitchens, so our nights sleep was disturbed by... more

Kept awake until 3.30am by noisy staff preparing room below for a wedding. Right next to M25 - and I mean right next to it! .....Very noisy Right next also to Brands Hatch - if there is a race event or practice the noise is indiscribable! Very sick (vomiting and diarhea) 24hours after staying at the hotel, as were 85%... more

Me, my husband and two friends have just spent a night at this hotel. The surroundings are lovely. We were impressed by the service, our room was lovely (executive room) and the dinner was superb. My friend and I visited the Spa in the afternoon for a facial and some nail treatment. It was absolutely lovely - the facial was... more

Booked a Spa Experience with a friend. Hotel very nice. Room tidy and comfortable. Food exceptional. Spa package was superb. Lovely pool and jacuzzi. more

I selected this hotel for a surprise 60th birthday celebration for my mum. The hotel has it all - spa treatments, private dining and catered for babies too - the staff were helpful from making initial enquiries to checkout! We started with spa treatments which were all wonderful, whilst my little boy splashed around in the baby pool with his... more

Hand picked Hotels are normally fairly reliable. you look on the internet, book away and when you arrive, they're pretty much as described which is normally quite stunning. Stayed in a few with work, even had my wedding reception at one (New Hall Hotel). so was very dissapointed with Brandshatch Hall. On the surface, it looks fairly picturesque, but it's... more

I stayed here with my 2 daughters for a one night spa break. Having read the various reviews before we left I was a little concerned. However, the rooms and food were first class and we had a great time. The only minus point was that they had run out of slippers and robes in the spa but they sort... more

Me & my boyfriend stayed at this hotel for just one night we had dinner, breakfast and 2 treatments in the hotels fantastic spa. The hotel is very charming the rooms decor was a little old fashioned but had all the mod cons and bathroom was in pristine condition. Having all use of health club facilities was great. Food was... more

I arrived at the Hotel and first impressions are very good but things went downhill from there.Bedroom small and the bathroom would benefit from a refurb.Make sure you do not have room 11 as you can here all the noise from room 12.Breakfast was extremely slow infact I had to ask for mine to be wrapped up so I could... more