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Sapphire Beach Club Resort

Lowlands 147, Cupecoy Bay, St Maarten-St Martin
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Sapphire Beach Club Resort
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506 reviews from our community

Traveler rating
    53
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    144
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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Pittsburgh
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have been an owner of a deluxe oceanview unit in building 2 since 1994. We have not been to Sapphire in 4 years. Based on the reviews I feared going down, and have been contemplating dumping the unit or donating it. When we got down there , the staff was very nice, check in was easy, the unit was... More 

Was this review helpful? Yes 3
St Maarten-St Martin
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Rooms are dingy. Sheets were dirty. Fans weren't working. Airco wasn't working properly. Jacuzzi wasn't working properly. No phone in the room. TV wasn't working properly. More French channels than English. Service below the bar. I recommend staying at other hotels but not there.

Was this review helpful? Yes 2

Travelers are raving about these Cupecoy Bay hotels

Rochester, New York
Contributor
17 reviews 17 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed March 26, 2015

Just returned fror St. Martin last week. We stayed two weeks at the Sapphire and went expecting the worse. Our check in went very smoothly and quickly. We were an RCI exchange and our unit was very large with two bedrooms and two bathrooms. I did request a sleep six but the unit was alot better and bigger than I... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 18, 2015

Years ago we had a timeshare. Had to give up because the terrible shape and danger of elevators not working The rooms were musty smelling and I ended up cleaning myself. Just has gone very down hill from our original trip. Many new and updated places to stay on the island

Was this review helpful? Yes 5
Holden, Maine
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed March 17, 2015

We have owned a timeshare here for 15 years (every other year) and each time we come here, things are a little worse. Not sure how much worse it can get. We stayed here from March 7-14. When we arrived, we were told the unit we own was not available, so they gave us another equivalent unit. The key machine... More 

Was this review helpful? Yes 6
Turner, Maine
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed March 17, 2015

Everything here is showing signs of wear and doesn't seem to be getting fixed. Restaurant was closed the entire two weeks we were there and the salon has closed. Beach towels are ratty, refrigerators don't work and the list goes on.

Was this review helpful? Yes 2
Beausejour
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 14, 2015

This hotel is AWFUL! Do not stay here! The staff try really hard to keep this place clean, but they can only do so much with the little they are given. Tiles are cracked, the room smelled musty. The lobby smelled like sewer for the entire two weeks we stayed there. Only 1 elevator worked. The "hot" more like tepid... More 

Was this review helpful? Yes 3
Palmerton, Pennsylvania
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 9, 2015

In its day, the Sapphire was one of the best places to stay on the Dutch side. Sorry to say those days are long gone. Last year we were told the old French owner was selling to a new French couple and things were going to change. NOT. The old owner pulled shenanigans and pulled the plug on the deal... More 

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
2 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 7, 2015

Awful and getting worse each day Elevators do not work,jacuzzis will ruin skin and swimwear. Missing artwork, linens, televisions and cutlery...water trickles,toilets are not functional,refrigerator is dilapidated... with ice maker that produces murky ice, mold abounds, dampness warped doors that scrape floors when opened, dingy, threadbare sheets paired with lumpy, old pillows...disgraceful

Was this review helpful? Yes 5
Larchmont, New York
Top Contributor
62 reviews 62 reviews
7 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 19, 2015

I was hoping to write a review with information newly discovered during our recent stay. Let me start by saying that we own 2 weeks since early 90's in building 3 and in the Oceanside Villa. We were absolutely pleased with our accommodations. The rooms were clean, daily towels and very helpful maid staff. Yes our coffee pot didn't work.... More 

Was this review helpful? Yes 14
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