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Hotel Fort Munnar

Certificate of Excellence
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Chinnakanal, Munnar | Kerala, Chinnakanal 685 618, India
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Best prices for: 1 room 1 guest
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Hotel Fort Munnar
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Hotel Fort Munnar
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137 reviews from our community

Traveler rating
    47
    59
    14
    6
    11
See reviews for
66
37
7
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (137)
  • Mar-May only
    (34)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (52)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We had been to Munnar around mid-August 2014. With the long weekend clubbed with public holidays, the hotel was full. The reception desk, especially Mr. Muthu, helped us plan our daily trips in and around Munnar. We had already expected that with a full occupancy, there would be a lot of pressure on room service and kept about 30 minutes'... More 

Was this review helpful? Yes 2
MARYTISSAN, Owner at Hotel Fort Munnar, responded to this review

Dear Guest, We, the management and staff of FORTMUNNAR, take pleasure in thanking you for your visit to Fort Munnar. We are indeed privileged. The issue you had mentioned have been taken care of already. It is important to us that our guests are made to feel at home during their stay, and you have my apologies for the inconvenience... More 

Bengaluru (Bangalore), India
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Fort Munnar is good and nice hotel. Staff and operational manager are quite helpful.. good and friendly. Breakfast & Dinner (Food) are excellent. This is a good place for families & newly wed-couples. I will surely recommend others.

Was this review helpful? Yes 3
MARYTISSAN, Owner at Hotel Fort Munnar, responded to this review

Dear Guest, We, the management and staff of FORTMUNNAR, take pleasure in thanking you for your visit to Fort Munnar. We are indeed privileged. Your feedback is valuable to us and we thank you for the same. Your appreciation of our facilities and services will be a great encouragement to our team here at the resort. It enables them not... More 

Bengaluru (Bangalore), India
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is in a wonderful location where you can enjoy the scenic drive and the view.The welcome drink is the best, the warm spiced tea is refreshing and the best way to start your stay. The rooms are very spacious and very well maintained, the beds and the bathroom. The view from the balcony with a cup of tea... More 

Was this review helpful? Yes 4
MARYTISSAN, General Manager at Hotel Fort Munnar, responded to this review

Dear Guest, We, the management and staff of FORTMUNNAR, take pleasure in thanking you for your visit to Fort Munnar. We are indeed privileged. Thanks for your encouraging feedback which is valuable to us. Your appreciation of our facilities and services will be a great encouragement to our team and enables them not only to maintain their standards, but to... More 

Bengaluru (Bangalore), India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Fort munnar is a very different place to be compared to all the so called 'luxury' resorts. View from the rooms is excellent. Service provided is extraordinary. Staff takes good personal care of you and it feels like living in an old fort with a personal space for yourself. They have a huge play area for children which is not... More 

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2015

good service,clean hotel so it was really good experience. room service is also good. overall experience is good i wll surely recommend to others. but one thing i wl suggest fort munnar is to provide free wifi so that customer can share their flicks.

Review collected in partnership with this hotel

Was this review helpful? Yes 4
MARYTISSAN, General Manager at Hotel Fort Munnar, responded to this review

Dear Guest, We, the management and staff of FORTMUNNAR, take pleasure in thanking you for your visit to Fort Munnar. We are indeed privileged. Your comments and suggestions are valuable to us and we thank you for the same. Such constructive suggestions help us to better our services and facilities. We look forward to your next visit ! Regards General... More 

1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 8, 2015 via mobile

The Hoyle havering very good operation manager (I forget his name) he is the excellent manager. 👍👑He will help you for any thing once you will reach in hotel We are grateful and appreciate your willingness to the extra work. This is a responsible task, but we have no doubt that emploee like you will meet the challenge. Give the... More 

Was this review helpful? Yes 6
MARYTISSAN, General Manager at Hotel Fort Munnar, responded to this review

Dear Guest, We, the management and staff of FORTMUNNAR, take pleasure in thanking you for your visit to Fort Munnar. We are indeed privileged. Thanks for your encouraging feedback which is valuable to us. Your appreciation of our facilities and services will be a great encouragement to our team and enables them not only to maintain their standards, but to... More 

Canberra, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 19, 2015

From the moment of arrival where you are greeted like they really did welcome you, the service provided by all staff from Check- in, door man, luggage handlers and hostess to show you to room was superb, and exceptionally polite. The room was spacious, exceptionally clean, the room safe worked properly, and the fridge actually allowed bottles to be quickly... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
MARYTISSAN, General Manager at Hotel Fort Munnar, responded to this review

Dear Guest, Thank you so much for taking the time to write to us. It was a pleasure reading your comments and we're glad you were happy with the food and overall service at our hotel. I am conveying your positive feedback to my team, I'm sure they will be glad to hear what you had posted. We're looking forward... More 

Hamilton, New Zealand
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 16, 2015

Stayed here for two nights. Hotel is situated some distance from Munnar town center and you need to have your own transport if you are staying here. The staff were very helpful and the room was clean, comfortable and tidy. Hot water supply in the bathroom was very erratic. I accidentally broke the bedside lamp but the management was very... More 

Was this review helpful? Yes 3
MARYTISSAN, General Manager at Hotel Fort Munnar, responded to this review

Dear Mr We, the management and staff of FORTMUNNAR, take pleasure in thanking you for your visit to Fort Munnar. We are indeed privileged. Your comments and suggestions are valuable to us and we thank you for the same. Such constructive suggestions help us to better our services and facilities. We will certainly focus our attention on the F &... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 15, 2015

Was given a welcome drink - Chef's secret recipe Spice tea which was really good. Chilly fish for dinner was delicious. Breakfast was rich with all south indian and american cuisine. Staff was very courteous. There was a park below the hotel and the landscaping was done beautifully

Review collected in partnership with this hotel

Was this review helpful? Yes
MARYTISSAN, General Manager at Hotel Fort Munnar, responded to this review

Dear Guest, We, the management and staff of FORTMUNNAR, take pleasure in thanking you for your visit to Fort Munnar. We are indeed privileged. Your feedback is valuable to us and we thank you for the same. Your appreciation of our facilities and services will be a great encouragement to our team here at the resort. It enables them not... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed January 14, 2015

I stayed here for 4 days with my wife. Our stay has been overall pleasant. The hotel staff is courteous and helpful, valley view rooms offer breathtaking views of hills and the valley. The place is neat and clean, rooms are spacious and comfortable. However, a few negatives are: the food variety and quality needs improvement. The Internet needs to... More 

Was this review helpful? Yes
MARYTISSAN, General Manager at Hotel Fort Munnar, responded to this review

Dear Mr., We, the management and staff of FORTMUNNAR, take pleasure in thanking you for your visit to Fort Munnar. Your comments and suggestions are valuable to us and we thank you for the same. Such constructive suggestions help us to better our services and facilities. We have already communicated and taken steps to improve our F & B section... More 

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