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The Siena Village

Certificate of Excellence
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The Siena Village, | Munnar, Chinnakanal 685 618, India
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The Siena Village
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Ranked #2 of 8 Hotels in Chinnakanal
Certificate of Excellence 2014
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378 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

choosing a good hotel in Munnar was a difficult task, after 3-4 changes done in my itinerar, I finally zeroed upon this hotel... guys, if you are planning to visit munnar please make it a point to stay in chinnakal, its 30 kms uphill from munnar and the actual place where tea gardens and hills can be seen quite nicely..... More 

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Situated 20 km away from Munnar on a beautiful hill, this property lets you dive into peace and please for sure. Warmth & service of staff is excellent. Strongly recommended for family & couple visitors...

Review collected in partnership with this hotel

Was this review helpful? Yes 4
SienaVillageMunnar, General Manager at The Siena Village, responded to this review

Dear Guest, Greetings from The Siena Village ,Chinnakanal, Munnar ,Kerala!!! Firstly, I would like to thank you for the time you have taken to share your invaluable experience in Trip Advisor. we are happy to note the fact that our service standards exceeded your expectations. It is because of guest like you that our team is continuously motivated to perform... More 

mumbai
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was a trip which started on a bad note and leaving us unsure on what lays ahead. We reached Kochi and came to know that next day was announced as Bandh which would mean no taxis, no malls, no shops and nothing will be available.Even if i have to go to my friends place i would have to go... More 

Was this review helpful? Yes 2
SienaVillageMunnar, General Manager at The Siena Village, responded to this review

Dear Guest, Greetings from The Siena Village ,Chinnakanal, Munnar ,Kerala!!! Thank you very much for taking time out and sharing your wonderful feedback with us and TripAdvisor community. We are indeed excited to know that we exceeded you expectations and you loved the location, Rooms, Food specially breakfast , dinner spread and our services. Thank you for promoting us, it... More 

Zurich, Switzerland
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The resort is nested in a remote place with literally in a calm place quite good to relax and unwind. Though we were quite skeptical about the food initially, we were taken by surprise. Staff was always willing to help and even ready to serve breakfast in the room. The entry to rooms is a steep slope and hence at... More 

Was this review helpful? Yes 2
SienaVillageMunnar, General Manager at The Siena Village, responded to this review

Dear Guest, Greetings from The Siena Village ,Chinnakanal, Munnar ,Kerala!!! Firstly I would like to thank you for the opportunity to serve you. We are happy to note that your stay with us was very comfortable and we have exceeded your expectations. Encouraging feed backs from invaluable guest such as you make our entire team walk the extra mile. It... More 

Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

So to start with you have to cross Munnar and travel for another 20 Kms to reach this resort, this translates into 45 minutes of travel time. Having said that this area is beautiful , surrounded by tea estates and overlooking the valley and dam reservoir, the weather is also different from Munnar. So our check-in was smooth , the... More 

Was this review helpful? Yes 1
SienaVillageMunnar, General Manager at The Siena Village, responded to this review

Dear Guest, Greetings from The Siena Village, Chinnakanal , Munnar, Kerala.! Thank you for taking time and sharing your review. On behalf of my Team, please accept my sincere apologies for the inconvenience you have experienced during your stay at the Hotel. We take pride in ensuring our guest satisfaction; unfortunately, we did not meet your expectation. I can assure... More 

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 13, 2015

We stayed there for two night and had wonderful experience, the view from the said resort is excellent ,food is really good and breakfast spread was good. Worth staying, cool & calm place with fantastic view

Was this review helpful? Yes
SienaVillageMunnar, General Manager at The Siena Village, responded to this review

Dear Guest, Greetings from The Siena Village ,Chinnakanal, Munnar ,Kerala!!! Firstly, i would like to thank you for the time you have taken to share your invaluable experience. we are happy to note the fact that our service standards exceeded your expectations. It is because of guest like you that our team is continuously motivated to perform better and better... More 

Mumbai
Top Contributor
50 reviews 50 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 9, 2015

Having travelled to several cities and stayed in Hotels across Categories, I can safely say that The Siena Village is one of the best properties in the Country offering the best ' Value for Money' Right from the smooth check in to the lovely rooms, the well kept grounds and the par excellence service, there is nothing that can be... More 

Was this review helpful? Yes
SienaVillageMunnar, General Manager at The Siena Village, responded to this review

Dear Guest, Greetings from The Siena Village ,Chinnakanal, Munnar ,Kerala!!! Firstly, i would like to thank you for the time you have taken to share your invaluable experience. we are happy to note the fact that our service standards exceeded your expectations. It is because of guest like you that our team is continuously motivated to perform better and better... More 

Hyderabad, India
1 review
4 of 5 stars Reviewed March 4, 2015

we were at this hotel from 26th of feb to 3rd march. It was a nice trip for us on the occasion of our marriage day. we stayed in deluxe cottage. we were there for almost 6 days. value for the money we spent on the stay was excellent. all the staff including manager cadre and sub staff cadre were... More 

Was this review helpful? Yes
SienaVillageMunnar, General Manager at The Siena Village, responded to this review

Dear Guest, Greetings from The Siena Village ,Chinnakanal, Munnar ,Kerala!!! Firstly I would like to thank you for the opportunity to serve you. We are happy to note that your stay with us was very comfortable and we have exceeded your expectations. Encouraging feed backs from invaluable guest such as you make our entire team walk the extra mile. It... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015 via mobile

Siena village was worth to stay as having best location who need peacefull stay and was on more hill than the munnar so should stay there and hotel having large space to roam inside in night. Enjoyed stay in munnar

Was this review helpful? Yes
SienaVillageMunnar, General Manager at The Siena Village, responded to this review

Dear Guest, Greetings from The Siena Village ,Chinnakanal, Munnar ,Kerala!!! Firstly I would like to thank you for the opportunity to serve you. We are happy to note that your stay with us was very comfortable and we have exceeded your expectations. Encouraging feedbacks from invaluable guest such as you make our entire team walk the extra mile. It is... More 

Berkshire, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 10, 2015

A good hotel with very attentive staff. Beautifully situated. Good buffet breakfasts and dinners,. Sadly no tea/coffee making facilities in the rooms. This means that one has to visit the dining area for a cup of tea.

Was this review helpful? Yes
SienaVillageMunnar, General Manager at The Siena Village, responded to this review

Dear Guest, Greetings from The Siena Village ,Chinnakanal, Munnar ,Kerala!!! Firstly I would like to thank you for the opportunity to serve you. We are happy to note that your stay with us was very comfortable and we have exceeded your expectations. Encouraging feedbacks from invaluable guest such as you make our entire team walk the extra mile. It is... More 

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