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Mountain Club Resort

4.0 of 5
Hotel website
Chinnakanal 685612, India
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1 room 1 adult
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Mountain Club Resort
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287 Reviews from our TripAdvisor Community

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Mississauga
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at this resort during our trip to Kerala. The cottages were charming as was the setting. However , the cottages need upgrading as well as the lighting was very dim and Internet though advertised as wifi available was non existent. The real disappointment was with the front desk as they cheated us in exchanging currency and charged an... More 

Helpful?
Thank rxqueen7
New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent service, courteous staff and great view. Food is excellent and there is so much in the menu. Duplex Rooms are very nice. Excellent view. They give welcome snacks...which is also very sweet.Overall look of the entire place is great. No minus points here. We loved the stay here and carried great and lovable memories from here.

Helpful?
1 Thank shwrta
jeddah
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Well the rooms should be improved but overall it's OK ....not suitable for people with knee problems.. The gym is OK and gaming /recreation facilities are excellent. The restaurant provide decent food but I think they should move the pool to another location and provide moor sitting area's. Over all we had fun.

Helpful?
Thank basimyousef
2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

Had 2 night stay, checked out after 1 day, smell in room 249 was very bad, like urine. If you are use to 5 star, this is definitely not even 4 star, according to world standards.When asked on check out reason, i mentioned smell. Later they complained why i didnt complain at the begininning and they would move me to... More 

Helpful?
Thank Tazz1976
Thane, India
Level Contributor
1 review
1 of 5 stars Reviewed 4 weeks ago

Broken tea cup in restaurant and no hot water in room Extremely poor quality service. Experience was totally bad. Wasted money and time. CUSTMER CARE SUPPORT WAS POOR, NO ONE WAS AVAILABLE TO REIEVE CALL , TOTALLY WASTED,

Helpful?
Thank Akshaychaugule
Seattle, WA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 27, 2015 via mobile

This place doesn't quite live up to the expectations set by the website. Rooms are a bit sparse and we had to ask for several things to be fixed during a recent two night stay. For example, the hot water in one bathroom wasn't turned on, wifi signal needed to be reset and was overall weak, room phone didn't work.... More 

Helpful?
Thank NWcats910
Cochin
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed December 21, 2015

Visited the mountain club the very neat and clean and beautiful resort after three years. My first visit was on Dec 2012. Its an excellent choice for your holidays. Mainly the resort location , its cleanness and hospitality (I am having some small issues this time). I can say a line about the issues i have faced. 1.There was no... More 

Helpful?
1 Thank SreeNair
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 1, 2015

It was a family trip to Munnar in the month of August, the time when you don't feel the extreme cold. Mountain Club really stood at the top, physically , and with their awesome services. We made to Mountain Club via a tourist agency and spent 2 nights at the resort. We were provided with a 2 bedroom cottage with... More 

Helpful?
7 Thank Shamees
Sajan_Cochin, Head of Sales at Mountain Club Resort, responded to this review

Dear Patron Greetings from Mountain Club ! Thank you so much for writing this review and giving us 5/5. We have taken note of your feedbacks. Glad to know that you are planning a repeat visit. Once again , many thanks for choosing us as your host and we look forward to your next visit. Best wishes Sajan Joseph More 

Mumbai
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 19, 2015 via mobile

Love staying here with family ....its awesome place for relaxing .. Quality food with lots of varieties ... Swimming pool is beautifully designed on top... Nice welcome .. Nice health culb.. Nicely designed bungalow with single and double bedroom ..thanks Kamlesh jain

Helpful?
Thank Jainkamlesh76
Sajan_Cochin, Head of Sales at Mountain Club Resort, responded to this review

Dear Patron Greetings from Mountain Club ! Many thnks for the review and ratings. Thank you so much for choosing us as your host and we look forward to your next visit. Best wishes Sajan Joseph More 

Kochi (Cochin), India
1 review
5 of 5 stars Reviewed November 13, 2015

Superb property for a vacation , well maintained cottages, good food, good service by the staff, rooms are clean , in two bed room cottage will get a common hall. superb scenes from balcony(Anayirangal Lake).

Helpful?
Thank SarathNambiar
Sajan_Cochin, Head of Sales at Mountain Club Resort, responded to this review

Dear Patron Greetings from Mountain Club ! Glad to know that you had a memorable holiday. Many thanks for choosing us as your host and the top ratings given in your review. We look forward to your next visit. Best regards Sajan Joseph More 

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