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Jiva Hill Resort

Certificate of Excellence
Route d'Haree, 01170 Crozet, France
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Jiva Hill Resort
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238 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • German first
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  • Swedish first
  • Any
English first
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    (60)
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    (74)
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    (51)
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There are newer reviews for Jiva Hill Resort
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Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 1, 2014 via mobile

Love the view from my room, it was relaxing. Service a bit week & specially in the restaurant. As a relais & chateaux the service is very week. I would rate this hotel as a 4+ Star hotel. The gym, spa and swimming pool facility is excellent.

Was this review helpful? Yes
Jiva Hill R, Directeur général at Jiva Hill Resort, responded to this review

Dear guest, Thank you for taking the time to share your comments on Tripadvisor regarding your recent stay at the Jiva Hill Resort. We would like to assure you that we constantly strive to achieve only the highest level of quality, service and hospitality and we truly regret that we fell short on our goals. We would like to apologize... More 

London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 21, 2014

Checked in here this week with two colleagues. Great rooms and initial impression was good but went downstairs to be told that restaurant was fully booked (fair enough) and so ordered from the bar. Horrendous service - two meals arrived after 50 mins and I had to wait a further 25 mins for my bowel of pasta! Asked to see... More 

Was this review helpful? Yes 2
Jiva Hill R, Director of Operations at Jiva Hill Resort, responded to this review

Dear Mr. Mark SHERLOCK, We have read with interest your comments following your stay in our hotel. The quality of our services and the well-being of our customers are at the heart of our concerns, as reflected in the choice of our customers to award us the recognition of «Travel’s Choice 2014» on TripAdvisor website. We fully understand the inconvenience... More 

Dubai, United Arab Emirates
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 2, 2014

Jiva Hill Park Hotel is one of the best expereince i have ever had. It is unforgettable stay. the hotel has great location and very quite with great mountains view. You can reach Geneva and divonne les bains within 10 minutes driving. The hotel was very luxury. I like everything there. The hotel has lovely restaurant with good service. The... More 

Was this review helpful? Yes
Jiva Hill P, Directeur général at Jiva Hill Resort, responded to this review

Dear Sir, Thank you very much for sharing your opinion on TripAdvisor. We are more than happy to hear that you had a great experience. I would be delighted to let the staff know about your very nice comments. Since the opening of our resort, we are doing our best to improve the services we offer and to ensure the... More 

Singapore
Level Contributor
148 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed February 20, 2014

I was there for a seminar and the rooms were excellent. The service was also very good. I could see the mountains from my room. The toilet area could be slightly bigger and better given the size of the room and the property. Asian travellers, may however, miss the attention to detail that you get in hotels in the region.... More 

Was this review helpful? Yes
Jiva Hill P, Directeur général at Jiva Hill Resort, responded to this review

Dear Sir, We are very honoured and proud that you enjoyed your stay at the Jiva Hill. We would like to express our gratitude for sharing your impressions with the TripAdvisor community. These comments are very important for us and our willing to improve and progress in order to reach excellence. Delighted that you appreciated the beautiful environment of the... More 

London, United Kingdom
Level Contributor
191 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed October 1, 2013

Second visit to Jiva Hill Park Hotel and this place just rocks my world - we've yet to find anywhere even half as good as this. Yes it can be pricey, but you get what you pay for and actually at certain times there are some really cheap deals. I would say if you see one - book it immediately.... More 

Was this review helpful? Yes 1
Jiva Hill P, Directeur général at Jiva Hill Resort, responded to this review

Dear Madam, dear Sir, First and foremost, we would like to extend our sincere gratitude to you for such a laudatory comment. It is the best way for us to be assured that our desire to make our guests’ stay an exceptional time is fulfilled. Indeed, in order to constantly improve our accommodation, leisure and gastronomy skills, we still need... More 

Cairo, Egypt
Level Contributor
79 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed September 20, 2013

This was such a great experience. The location was amazing, the scenic view was breath-taking, the service was great, the food was delicious, etc. The highlight was the room - simply perfect: the view, the bathroom, the colors, the bed...everything. I was there on a business trip but there is no doubt that I will be back for a vacation... More 

Was this review helpful? Yes
Jiva Hill P, Directeur général at Jiva Hill Resort, responded to this review

Dear Madam, First of all we would like to thank you for taking the time to share your experience at Jiva Hill!, we are always trying to create the best possible experiences for our guests and we do everything we can to achieve our goal. We are also very glad that you enjoyed your business stay. Maybe next time you... More 

Washington, DC
Level Contributor
140 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed July 28, 2013

Stayed for three nights as a base for Jura and as we were flying in and out of Geneva. We had the junior suite which is its own separate bulding. The room (cottage) is comfortable, modern and well equipped. Bed is comfortable. Fun electronics from TV to lighting to velux skylight. Yes, you have a large porch with a very... More 

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Jiva Hill P, Directeur général at Jiva Hill Resort, responded to this review

Dear Sir, First and foremost, we would like to assure you of our sincerest gratitude for sharing with us your feelings about the time you have spent in our resort. Your comment in such glowing terms is an award for us; indeed, we’re still working to improve the level and the quality of our welcoming and service skills. We are... More 

London, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 9, 2013

This hotel is nicely located with great rooms, a lovely pool and a great gym. The restaurant is great if a little fussy for our taste - but thats 5 star. HOWEVER maybe we were just unlucky but..... - on arrival the lights failed in our room. This was duly fixed 2 hours later - when we headed off to... More 

Was this review helpful? Yes 2
Jiva Hill P, Directeur général at Jiva Hill Resort, responded to this review

Dear Sir, First of all we want to thank you for your valuable feedback. We work hard every day to satisfy the needs and demands of our customers and your feedback allows us to identify and correct our imperfections. It is with great disappointment that we understood you were not able to be fully satisfied with your stay at the... More 

Divonne-les-Bains, France
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 20, 2013 via mobile

4 children, 2 adults for the birthday of our daughter. Great and kind service. In this region that completly forgets customer service, being treated so well was a delight. The staff at the Bar was very kind and professional. Great food. For moments of pure hapiness and peace.

Was this review helpful? Yes
Jiva Hill P, Directeur général at Jiva Hill Resort, responded to this review

Dear Sir, We thank you for the trust you showed choosing the Jiva Hill Park Hotel as a venue to enjoy your family moment. Our staff does its best to offer you a warm welcome which makes you feel at home once your entrance in our lobby. We are grateful to you for sharing your experience with us and the... More 

Netherlands
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed May 20, 2013

We loved the hotel and just booked for our next stay in June. We stayed with 13 people for a birthday celebration for 4 days! What a treat, the de-luxe rooms. Price-quality - Never had we seen such beautiful set-ups of rooms; bathrooms, separate tollet, toiletteries, wardrobe, etcetcetc, and we have seen quite a lot. Perfect breakfast, fabulous dinner. If... More 

Was this review helpful? Yes
Jiva Hill P, Directeur général at Jiva Hill Resort, responded to this review

Dear Madam, Dear Sir, First of all, we would like to thank you for the nice comment you published on our TripAdvisor page. We were pleased to discover that your stay in our resort gave you great satisfaction, the surroundings as much as our service and our restaurant. Our privileged situation, in the foothills of the Jura Mountains and facing... More 

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