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Jiva Hill Resort

Certificate of Excellence
Route d'Haree, 01170 Crozet, France
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Best prices for: 1 room 1 guest
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Jiva Hill Resort
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Jiva Hill Resort
Jiva Hill Resort
Jiva Hill Resort
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231 reviews from our community

Traveler rating
    155
    49
    12
    9
    6
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33
131
3
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Canton of Geneva, Switzerland
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 8, 2015

My mom and I arrived at the hotel at 10:00 on a freezing feb day. We enjoyed tasty pastries at the breakfast buffet with beautiful snowy views and an elegant and relaxing atmosphere. Then, I went on to use the gym (small but great, had it all to myself) and later we both used the pool, jacuzzi and sauna. In... More 

Was this review helpful? Yes 2
Jiva Hill R, Directeur général at Jiva Hill Resort, responded to this review

Dear Guest, Thank you very much for sharing your opinion on TripAdvisor. We are more than happy to hear that you had a great experience. I would be delighted to let the staff know about your very nice comments. Since the opening of our resort, we are doing our best to improve the services we offer and to ensure the... More 

London, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed December 28, 2014

Having stayed at Jiva Hill Park shortly after it opened and finding it on our route to Italy in the summer, we decided to stop over for two nights since we had such a good time on our last visit. I guess I got the feeling that things were not going well, when we arrived to check in and were... More 

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Jiva Hill R, Directeur général at Jiva Hill Resort, responded to this review

Dear Guests, First of all, we would like to thank you for taking the time to share your impressions about your experience at Jiva Hill Resort. We are really disappointed that your experience did not fulfill your expectations and we sincerely apologize for that. This summer, our golf course was under construction, that’s why you saw men working from your... More 

Teddington, United Kingdom
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 30, 2014 via mobile

I have now been twice to Jiva Hill and both times my experience is first class. The hotel is modern and the rooms are spacious by European standards and overlook the mountains. The remote location means the evenings are peaceful quiet and relaxing. The restaurant is truly excellent for a hotel restaurant, with a brilliant wine list. This is not... More 

Was this review helpful? Yes 2
Jiva Hill R, Directeur général at Jiva Hill Resort, responded to this review

Dear Sir, We thank your for your nice comments posted following your stay in our hotel. The quality of our services and the well-being of our customers are at the heart of our concerns. We hope to have the opportunity to welcome you once again at Jiva Hill, Yours Faithfully, Fabrice Mercier General Manager More 

Geneva, Switzerland
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2014 via mobile

What an incredible place to enjoy in front of the Jura while in your jacuzzi with a glass of champagne.....service is very friendly and pro for business meetings. Do not hesitate to test the interesting 9 holds golf course !

Was this review helpful? Yes 1
Jiva Hill R, Directeur général at Jiva Hill Resort, responded to this review

Dear Guest, Thank you for taking the time to leave us such a positive and great feedback on TripAdvisor. We are more than happy to read your warm comments about your stay and will be delighted to share them with our team. For your information, a new extension of the golf course is ongoing: 1,000 additional meters of length on... More 

Lausanne, Switzerland
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 24, 2014

The Jiva Hill Resort is located quite close to Geneva at near the Jura Mountains. Which is perfect for a short getaway. The atmosphere is relaxing and quiet. At check-in I was surprised to see that the receptionist was working alone at the reception, which she left unattended while taking me and my travel companion to our room. The room... More 

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Jiva Hill R, Directeur général at Jiva Hill Resort, responded to this review

Dear Madam, Thank you for taking the time to share your feedback on TripAdvisor. Located 10 minutes away from Geneva International Airport, the Jiva Hill Resort is in a private estate of 98 acres, beautifully situated at the foot of the Jura Mountains, facing the majestic Mont Blanc. We are glad you enjoyed your stay and found the place relaxing... More 

St-Prex, Switzerland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 1, 2014

The Jiva Hill Resort is magnificent. It is situated at the foothills of the Jura Mountains facing the majestic Mont Blanc - beautiful and breath taking 360 degree view Surrounded by its own parkland. We enjoyed the silence, the good tasteful kitchen and minimalistic décor The best recommendation can be said very short - we will be happy to come... More 

Was this review helpful? Yes 1
Jiva Hill R, Directeur général at Jiva Hill Resort, responded to this review

Dear guest, Thank you for sharing your opinion on TripAdvisor. We are very glad that you enjoyed your stay at the Jiva Hill Resort. Thank you as well for your nice comments and recommendation about the property, its environment and about our kitchen. It will be a pleasure to welcome you back and we are all looking forward to it.... More 

Lyon, France
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 22, 2014

This hotel was build on a nice property. Rooms have a nice view and we enjoyed the decor. My girlfriend tried the Spa, very good services, good massage. Excellent pool and great gym. I was impatient to try their restaurant. Good food, average service.

Was this review helpful? Yes
Jiva Hill R, Directeur général at Jiva Hill Resort, responded to this review

Dear guest, Thank you for taking the time to share your opinion on Tripadvisor. We are delighted to read that you appreciated your room, the decoration and our Spa facilities. We are sorry that the service at our restaurant did not meet your expectations. Please be assured that we aim for the highest standards of excellence in order to please... More 

Senior Contributor
43 reviews 43 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed June 1, 2014 via mobile

Love the view from my room, it was relaxing. Service a bit week & specially in the restaurant. As a relais & chateaux the service is very week. I would rate this hotel as a 4+ Star hotel. The gym, spa and swimming pool facility is excellent.

Was this review helpful? Yes
Jiva Hill R, Directeur général at Jiva Hill Resort, responded to this review

Dear guest, Thank you for taking the time to share your comments on Tripadvisor regarding your recent stay at the Jiva Hill Resort. We would like to assure you that we constantly strive to achieve only the highest level of quality, service and hospitality and we truly regret that we fell short on our goals. We would like to apologize... More 

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 21, 2014

Checked in here this week with two colleagues. Great rooms and initial impression was good but went downstairs to be told that restaurant was fully booked (fair enough) and so ordered from the bar. Horrendous service - two meals arrived after 50 mins and I had to wait a further 25 mins for my bowel of pasta! Asked to see... More 

Was this review helpful? Yes 2
Jiva Hill R, Director of Operations at Jiva Hill Resort, responded to this review

Dear Mr. Mark SHERLOCK, We have read with interest your comments following your stay in our hotel. The quality of our services and the well-being of our customers are at the heart of our concerns, as reflected in the choice of our customers to award us the recognition of «Travel’s Choice 2014» on TripAdvisor website. We fully understand the inconvenience... More 

Dubai, United Arab Emirates
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 2, 2014

Jiva Hill Park Hotel is one of the best expereince i have ever had. It is unforgettable stay. the hotel has great location and very quite with great mountains view. You can reach Geneva and divonne les bains within 10 minutes driving. The hotel was very luxury. I like everything there. The hotel has lovely restaurant with good service. The... More 

Was this review helpful? Yes
Jiva Hill P, Directeur général at Jiva Hill Resort, responded to this review

Dear Sir, Thank you very much for sharing your opinion on TripAdvisor. We are more than happy to hear that you had a great experience. I would be delighted to let the staff know about your very nice comments. Since the opening of our resort, we are doing our best to improve the services we offer and to ensure the... More 

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