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Don Juan Beach Resort

Abraham Nunez St, P.O. Box 1348 | Boca Chica Beach, Boca Chica, Dominican Republic
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1 room 1 guest
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Don Juan Beach Resort
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418 Reviews from our TripAdvisor Community

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Traveler rating
    42
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    70
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at Don Juan resort for 4 days and 3 nights. When i checked in the gentleman at the desk was somewhat informative. The hotel was kinds short staffed. I went on vacation with my mom. Overall we had a good time for such a short period of time. We were out most of the day, so we didn't... More 

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Orlando, Florida
1 review
3 of 5 stars Reviewed 2 weeks ago

Room needs to be updated...unfortunately only half of the resort was available..the other side with bigger pool, exercise room & dinning room was under construction. Was not aware of that till we arrived to the resort.

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Patricia D, Guest Relations Manager at Don Juan Beach Resort, responded to this review

Dear Liseete, Thank you so much for your feedback :) It was a real pleasure to have you stay at our resort in your last vacations, and we apologize for the inconveniences caused by our renovations. We gladly inform you that the first phase of our improvements have concluded, and new rooms, buffet and common areas have been opened to... More 

Santo Domingo
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Well talking about location if you are staying in Santo Domingo, it's perfect, besides it's too close to the International Airport Las Americas. The boca chica beach there its beautiful and beside a beach shower you will get a people shower too. It has a parking area, no very well define but there is it. Front desk area its pretty,... More 

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Patricia D, Guest Relations Manager at Don Juan Beach Resort, responded to this review

Dear Jairo S, Thank you for taking the time to comment regarding your experience at our resort. All your feedback concerning the staff, room you were assigned , and vendors at the beach has been taking into consideration, and will be acted upon without delay. Please know that our infrastructure, rooms, and services have been improved to regenerate all of... More 

Santo Domingo Province, Dominican Republic
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

the worse experience in my resolt life,the staff are bad ,the food is bad ,roach in the lobby I will never go there again and don't recoment to any body unless you want your family and your serf to get diarrea from the food like we did......

Was this review helpful? Yes 1
Patricia D, Guest Relations Manager at Don Juan Beach Resort, responded to this review

Dear Miguel D, Thank you for your time and comment. We thank you for your last visit, and we apologize for the inconveniences you and your family faced, nevertheless your feedback was immediately taken into consideration and the rightful decisions were taken. Unfortunately during your stay we did not receive any complaint regarding this issue, if so we would of... More 

Travelers are raving about these Boca Chica hotels

Boca Raton, Florida
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 24, 2015

My wife and I had a very good at this hotel. It located on Boca Chica on the Beach. However brush up on your Spanish as you can just get by on a little Spanish. the food was very good and done in typical Dominican style. For an All Inclusive you felt relaxed with a comfortable home feeling. Wifi works... More 

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Patricia D, Guest Relations Manager at Don Juan Beach Resort, responded to this review

Dear Bradyjo, We sincerely appreciate your comment. It is always our duty to serve you with the utmost professionalism and friendliness. It was truly an honor to be chosen as a destination by you and your wife on your last vacations. Regarding your feedback on the food we serve with all our heart, our chef will be informed of your... More 

Toronto, Ontario, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 16, 2015

We scheduled a return trip in July of this year, having stayed there in April the year before. We were notified days before our departure that our room was no longer available and we would be upgraded to a captains room. What we didn't know was the that upgraded Captain's room's view was a wall, was right behind the old... More 

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Patricia D, Guest Relations Manager at Don Juan Beach Resort, responded to this review

Dear Tina, Thank you for your review, we sincerely appreciate your time and feedback. It was an honor to have you visit for the third time, and we excuse ourselves for the inconveniences you experienced during our renovations. It is unfortunate we did not have any contact during your stay, due to the fact that for sure any disagreements expressed... More 

Paris, France
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 28, 2015

I stayed at Don Juan for three weeks this June 2015. Before arriving here I was skeptical because of so many negative comments about this place. It is a no frills place, several decades old, but it is undergoing a fresh up and it is an easy going 3-star hotel which merrits its 3 stars. They gave me a nice... More 

Was this review helpful? Yes 2
Patricia D, Guest Relations Manager at Don Juan Beach Resort, responded to this review

Dear Fuffy225, THANK YOU for your detailed comment, sharing your experience with the rest of the world is greatly appreciated :) Your stay for us was a pleasure, and it fills us with the utmost satisfaction to know that our hard work delivers and creates good memories for great customers. We would like you to know that currently we are... More 

San Juan, Puerto Rico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 29, 2015

We stayed for 8 nights. For the money I paid $145.00 US DOLLARS Daily the facilities were not equal to the rates. I have stayed in a FIVE (5) Stars Resort at the same rate. #1 water from the shower HOT/COLD not control #2 Cold Food at the buffet and repetitive to often #3 A/C leaking water #4 Rest. Area... More 

Was this review helpful? Yes 1
Patricia D, Guest Relations Manager at Don Juan Beach Resort, responded to this review

Dear Mr. Gato, Thank you for taking the time to share your experience of your stay with us. We take customer satisfaction seriously; therefore we are very grateful for your feedback. Unfortunately we did not meet you during your stay, since the inconveniences established by you could have been resolved promptly. We gladly inform you that at the Don Juan,... More 

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