Booked Haigs Hotel as we were travelling to a dog show, taking the dogs into the room was no problem, infact nothing was a problem, the staff were great! Room was basic but very clean, toiletries in bathroom, trouser press, good hospitality tray, WIFI was FREE! and Dogs allowed in room FREE! Breakfast was great, we enjoyed dinner in the... More

Firstly the room smelt, two of the lamps didn't work, despite putting the radiator the room was freezing and there was only one blanket. Breakfast was so small that it wouldn't have filled a child up and the croissant was out of date!

After exhibiting at Crufts, we decided it was too long a day to drive back home to Scotland so after a bit of googling found Haigs hotel, who were happy for us to take a room, and didnt mind that we had a few dogs with us. The hotel is only about 5 miles from the NEC so very convenient.... More

My partner and I recently stayed overnight for a birthday celebration and we could not have been happier with the service we received. We paid £42.50 for an overnight stay with breakfast which we both thought was reasonable compared to other local hotels we looked at. Rooms were basic but perfectly clean and comfortable In the restaurant we took advantage... More

3/3/13. Just returned home from Sunday lunch at Haigh's. A wonderful meal in a pleasant atmosphere and served by attentive, cheerful staff. Extremely good value and will be back soon. The food was beautifully prepared and served - excellent value and I defy anyone to find better value in the area. THe staff pay great attention to the customer and... More

I had not stayed at a British hotel since 1995 and Haig's was a revevation for a very elderly gent more accustomed to holiday hotels abroad. My daugther and I stayed two nights last week(Feb 13) The staff very helpful and friendly especially the young lady at reception. The dining-room well appointed and attentive service. The beds comfortable,usual tea,coffee making... More

I don't know what has happened to this hotel but it has gone badly downhill. On the first evening I found hair in my food. The following day I asked to move rooms as my room was dirty and noisy. I can only assume there has been a change of management. I certainly won't be staying again. A real shame... More

sorry to have to report that this was not a good experience. Don't normally complain but on this occasion it is hard not to.. On arrival the front door was dirty (not a great ad for inside) and there was a smell upon opening it. Brought to my room through a narrow shabby corridor, and i was horrified at the... More

I was also there on the night mentioned below 26th January 2013 . and was very upset to find it resembled nothing we had seen on the inter net . I agree with Gerry 53 and the comments it was very much like walking into an old peoples home with nodody to met and greet, we found our way to... More