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All 1 Balsall Common hotels

Haigs Hotel

273 Kenilworth Road, Balsall Common, Solihull CV7 7EL, England
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Haigs Hotel
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A recent review
5 of 5 stars reviewed 4 weeks ago
johnwroden Birmingham, United Kingdom
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75 people have reviewed this hotel

Traveler rating
    30
    21
    10
    6
    8
See reviews for
13
26
3
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Cologne, Germany
1 review
1 of 5 stars Reviewed 2 weeks ago

Performance in the hospitality business depends on how customer centric a hotel is. I am sorry to say that I have never come across a less customer friendly hotel than this. Made a reservation two weeks ago indicating that I would be a late arrival. Rang them the night of arrival to confirm again, since my arrival time was delayed... More

Was this review helpful? Yes
Haigs, Manager at Haigs Hotel, responded to this review

We will take your comments on board but please note when booking, our confirmation letter states that check in time is up to 11pm as we don't have a 24 hour reception. We were happy to keep reception open until midnight as agreed with you but then we close as we open again at 6.30am. Unfortunately when you contacted us,... More

Birmingham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Thank you so much McKees, for doing such a wonderful job for my recent 'significant' birthday celebration. Everyone has said how much they liked the food, the atmosphere and the service and courtesy given by the young staff. It was a really relaxing time for the whole family, and started the week off on a high!! We've never been disappointed... More

Was this review helpful? Yes 1
Haigs, Manager at Haigs Hotel, responded to this review

Thank you for your feedback, it's lovely to hear such kind comments Hope to see you again soon Regards More

Glasgow, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 6, 2014

I booked this through LateRooms as an overnight stay with my wife to avoid too long a journey to Kent on the one day from Glasgow. It was £38.50 for bed and full English breakfast. A two course meal from the a la carte menu was £18.00 but the second two course was free-£9.00 a head! I had crab fishcakes... More

Was this review helpful? Yes 1
Haigs, Manager at Haigs Hotel, responded to this review

Thank you for your kind words, it is much appreciated We hope you will stay again with us, if you are in the area Kind Regards More

London, England
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed March 6, 2014

We stayed here for just one night and that was definitely enough! The staff at reception were very friendly and the food in the restaurant was good - both dinner and breakfast - but the rooms really let the whole place down. Ours was very dated, with dusty old curtains and mismatched furniture. That isn't a massive problem, but the... More

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Worksop, England, United Kingdom
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 8, 2014

When travelling on business, all I want from a hotel is a clean, quiet room where everything works so I can get some work done in the evening and get ready in the morning with no hold-ups. I paid just under £100 here for two midweek nights, plus breakfast, in a week when everywhere else was fully booked (always a... More

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 19, 2014

Very pleased with this hotel - an absolute bargain for somewhere to stay and to eat close to the NEC. For 2 perople staying one night, a 3 course dinner (including monkfish) and cooked breakfast we paid a total of £76 so we felt more than happy to put up with the dated interior. Rooms were clean, staff were very... More

Was this review helpful? Yes 1
manchester
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 16, 2014

we were looking for somewhere near the NEC and we found a gem.approx 5 miles away and in a lovely quiet spot which we wanted.the restaurant which is part of the hotel was lovely and they couldnt do enough for you.the room we were allocated was spacious and spotless and they had a little bar that we sat at and... More

Was this review helpful? Yes 1
Porthmadog, United Kingdom
1 review
5 of 5 stars Reviewed January 15, 2014

Upon arrival, we were pleased from the outset. The staff were welcoming and very friendly and helpful throughout our weekend stay. The customer service was excellent. Our room was pleasant-not the Ritz but we didn't pay Ritz prices, comfortable warm and relaxing. The breakfast was excellent, both food and service wise. The bar area has a relaxed welcoming atmosphere with... More

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united kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 13, 2014

I decided to treat my wife to a meal out after all her cooking over Christmas and picked the haig as they had a special gourmet night of a 5 course evening meal. The meal was presented brilliantly with a start of buck fizz and canapés, a starter followed by a fruit sorbet to clean the palette, a lovely minted... More

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Larnaka, Cyprus
Contributor
20 reviews 20 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed December 10, 2013

This is supposed to be a three star hotel but it does not feel so at all... The heating was not working (in December); the receptionist gave us a small heater, so it was OK in the end - luckily it was not that cold outside that night. There was no hot water in the first room we got and... More

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Additional Information about Haigs Hotel

Also Known As:
Haigs Hotel Balsall Common
Address: 273 Kenilworth Road, Balsall Common, Solihull CV7 7EL, England
Location: United Kingdom > England > West Midlands > Solihull > Balsall Common
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #1 of 1 hotels in Balsall Common
Price Range (Based on Average Rates): $
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