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All 14 Spalding B&Bs / inns

Cley Hall Hotel

4.0 of 5 Small Hotel   |   22 High Street, Spalding PE11 1TX, England
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Ranked #8 of 14 Spalding B&B and Inns
A recent review
4 of 5 stars reviewed 2 weeks ago
Chris1612 Carlisle Cumbria
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67 reviews from our community

Traveler rating
    32
    14
    8
    7
    6
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12
17
3
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carlisle Cumbria
Top Contributor
202 reviews 202 reviews
87 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in a double room in the annex and found there was enough room to move around, and had extra space at the desk. The internet is not working at the moment...hopefully will be working next week. I thought that the staff were very good and l enjoyed breakfast and an evening meal.

Was this review helpful? Yes
David S, Owner at Cley Hall Hotel, responded to this review

Hello Chris. Thank you for your positive feedback. Apologies regarding WiFi. This had been cut off in error but I am pleased to report that all is back in and now working properly although we still have to wait 7 days for infinity to be reinstalled. More

Bromsgrove, United Kingdom
Top Contributor
196 reviews 196 reviews
55 hotel reviews
433 helpful votes 433 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Over the years for one reason or another I have stayed for a variety of reasons, sometimes I have covered the cost and on other occasions when it has been for business reasons the company has paid the bill. I have found the rooms in the main building to be very good, the rooms I have used in the annexe... More

Was this review helpful? Yes 1
David S, Owner at Cley Hall Hotel, responded to this review

Hello and thank you for the review. We offer a variety of choice regarding accommodation. Executive doubles, standard doubles and single rooms. The executive rooms both available in the main house and coach house are extremely large mini suites. The Coach house standard doubles are average size and the single rooms are what we state single rooms. All rooms have... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Having found myself booked into the Cley Hall Hotel for three nights on business in June this year I was most pleasantly surprised to find that the reviews of the hotel are in the main correct ; that is to say the hotel and its staff (especially the amusing and charming owners ) are wonderful. Once I found out where... More

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David S, Owner at Cley Hall Hotel, responded to this review

Thank you for the positive review. We are really pleased to hear that you had such a fantastic stay and hope we can welcome you to Cley Hall in the future. We aim to satisfy all guests best Regards David More

Galway, Ireland
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Although most reviews of this historic magnificently decorated hotel will tell you to stay away from the annex, I spent 2 nights in a single room in the annex and although seperate from the main building it takes less than 30 seconds to get there. Although the room is quite small for the price (65£) it had everything I could... More

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David S, Owner at Cley Hall Hotel, responded to this review

Thank you for the positive review. We do try to make sure that all of our guests are 100% satisfied. I am particularly pleased that you found both Nikki and Carmen to be so welcoming and friendly. Our ethos is about a relaxed friendly atmosphere with good service and I am pleased we achieved this for your visit. We have... More

Spalding, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Filthy rooms, scam prices for drinks, unfriendly, downright rude unprofessional staff! Avoid at any cost! Used to be a wonderful place when Joan owned the place in the 90's. Just goes to show how management and staff are everything to a business.

Was this review helpful? Yes 2
David S, Owner at Cley Hall Hotel, responded to this review

We were very distressed to see your review. We have tried to find out who you are but have been unable to trace your booking. Perhaps you could contact me to let me know when you actually stayed. As for your review we refute these entirely and consider your comments to be libel as they are so untrue. Our property... More

1 review
5 of 5 stars Reviewed August 13, 2014 via mobile

I stayed with my Boyfriend in the annex and found it to be very cosy and comfortable. The room and bathroom were spotless and the whole place had a very luxurious feel. The hotel owner David made us feel very welcome and like nothing was too much trouble ie asking for extra tea bags, biscuits etc. Would definitely stay again... More

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David S, Owner at Cley Hall Hotel, responded to this review

Thank you for the excellent feedback you have given us. I am so pleased that you enjoyed your stay with us. We do aim to ensure that all of our guest enjoy their stay and hope they want to coe back. We hope to welcome you back in the future. Best Regards David More

1 review
5 of 5 stars Reviewed August 13, 2014

My husband myself and children aged 2 and 5 stayed at The Cley Hall recommended by a friend. On arrival we were made very welcomed by all staff . Our room was in the main building and was perfect for a family stay clean tidy warm and spacey.There was ample tea and coffee and staff happy to replenish stocks .We... More

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David S, Owner at Cley Hall Hotel, responded to this review

Hello Thank you for the great feedback. We do pride ourselves on the welcome, breakfast and un-fussy warm and friendly service. I am really pleased that we achieved this during your stay with us. Our breakfast is made of local produce and we do serve meals Monday to Friday in our Restaurant whihc we do receive positive feedback for. Thank... More

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 11, 2014

We recently stayed here for a friends wedding in the area. We weren't over whelmed at first from the kerb. But once we were taken to our room, we were pleasantly surprised. We normally stay in boutique style hotels, and this hotel was booked for convenience rather than picked for a specific getaway. However, we both thought the room was... More

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David S, Owner at Cley Hall Hotel, responded to this review

Thank you for the excellent feedback you have given we do really appreciate this. Our aim is for all of our guests to leave having received excellent service, a comfortable stay, a great breakfast and the desire to return. I am pleased that we achieved this on your visit. We hope we can welcome you once again if you are... More

Burford, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 24, 2014

A colleague and I found recently found ourselves requiring accommodation for one night in Spalding. The search for this was on the day. A local recommended the hotel and a few others but there was a obviously some event on as most hotels and B&B’s were full. The Cley had their last two rooms free which I reserved. I had... More

Was this review helpful? Yes 1
David S, Owner at Cley Hall Hotel, responded to this review

Hello Louise I thought that we had dealt with your complaints at the time and with a follow up e mail obviously not and I copy my responses I made to you previously. Thank you for the e mail containing feedback on room 15 which has been passed to me for comment. Room 15 has been adapted for use by... More

Contributor
16 reviews 16 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed July 8, 2014

We stayed at this Hotel on 5 July 2014. Any were warmly greeted by the staff and shown to our room which appeared initially as very nice, however on closer inspection there was substantial rust and mildew inside the widows between the metal frame and the secondary double glazing. The breakfast was really good until I got some toast which... More

Was this review helpful? Yes
David S, Owner at Cley Hall Hotel, responded to this review

Thank you for the feedback with regards to your recent stay. I am sorry that you were disappointed. With regards to the window this is part of the grade 2 * listing and we choose to cover the window with secondary glazing partly because of the on-going issue with returning rust and also to ensure the room is more comfortable... More

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Additional Information about Cley Hall Hotel

Address: 22 High Street, Spalding PE11 1TX, England
Location: United Kingdom > England > Lincolnshire > Spalding
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cley Hall Hotel 4*
Number of rooms: 15
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Also Known As:
Cley Hall Hotel Spalding, Lincolnshire

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