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Wynyard Hall

Certificate of Excellence
Wynyard Hall Hotel | Tees Valley, Billingham TS22 5NF, England
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Wynyard Hall
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Wynyard Hall
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509 reviews from our community

Traveler rating
    358
    71
    41
    20
    19
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106
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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    (509)
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    (136)
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Hartlepool
Contributor
11 reviews 11 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

After visiting Wynyard Hall and the Spa previously on several occasions, I bought a gift voucher for afternoon tea for my nieces birthday, we visited as a family together with my mother and siblings, can't fault the actually food however the service was really disappointing compared to what we have received in the past. During afternoon tea, we ordered more... More 

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Sunderland, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a gift from my best friend, who came along too with her sister. We had afternoon tea in the library, a beautiful room with a beautiful view. The manager and his staff were excellent and attended to our every need. One gentleman noticed my interest in my surroundings and gave me a little history lesson which I thoroughly... More 

Was this review helpful? Yes 1
BrianvanOosten, General Manager at Wynyard Hall, responded to this review

Dear Susan A, It's great to hear that your visit was a memorable one, leaving you wanting to return! Your glowing review is much appreciated. It is important to share all of our feedback with our staff to ensure they know how much of a role they play in our guests visits, they will be thrilled with your kind words.... More 

Teesside
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently visited Wynyard Hall for afternoon tea with my sister as a Birthday treat for her, we had a wonderful afternoon, the staff were all extremely welcoming and friendly and nothing was too much trouble. The food and drinks were all delicious. This was my first visit to Wynyard Hall i was blown away by the grounds and the... More 

Was this review helpful? Yes 1
BrianvanOosten, General Manager at Wynyard Hall, responded to this review

Dear xxamziexx, It sounds like you had a wonderful afternoon celebrating your sisters birthday! Thank you for your kind review. Afternoon tea Is a real treat, it makes for a wonderful birthday experience! I'm glad you enjoyed the wonderful grounds, we really are very lucky to be surrounded by such beauty. Our staff will be pleased to hear that they... More 

Durham
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We came to Wynyard for afternoon tea and had the most wonderful time. The staff were extremely helpful and very attentive throughout the afternoon. Staff were professional but also had individual personality. We would like to thank the them and look forward to returning.

Was this review helpful? Yes
BrianvanOosten, General Manager at Wynyard Hall, responded to this review

Dear Claire T, Thank you for taking the time for leaving a wonderful review! Every member of the team each play a key role in ensuring that all of our guests receive genuine, fantastic service. We are thrilled to have such a great team, working together to deliver unforgettable visits for our guests. We all look forward to welcoming you... More 

Newcastle upon Tyne, United Kingdom
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My wife and I have just spent a night at this hotel and I must say the grounds and public rooms are absolutely fantastic and that is where the good points end. This was the third time we have stayed there and each time it gets worse. The room (No.6) to say was shabby is an understatement. Damaged wallpaper, dark... More 

Was this review helpful? Yes 3
BrianvanOosten, General Manager at Wynyard Hall, responded to this review

Dear Urwinrom, Thank you for taking the time to leave a review in regards to your recent stay. All feedback is appreciated as it enables us to highlight areas in the hotel which may need further attention. We are constantly updating our bedroom product, room 6 is one that has some requirements which is on our ongoing schedule. I am... More 

Lescar, France
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I was posetively surprised to find this four stars in a wonderful residence, surrounded by the nature, having the chance to play golf and enjoy the spa service. Traditional place for nice local weddings.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

13th May 2015 My Friends had planned a surprise visit to Wynyard hall for afternoon tea for my 40th birthday gift. We arrived at the hall to a very warm welcome by a member of staff and they showed us to our table. Waitress Leah was very friendly and promptly took our order. Food was gorgeous, sandwiches, cakes and scones,... More 

Was this review helpful? Yes
BrianvanOosten, General Manager at Wynyard Hall, responded to this review

Dear Sharon C, First of all I would like to wish you a very happy belated Birthday! It's always fantastic to host such celebrations, our staff aim to provide lasting impressions on our guests, Lydia and Richard certainly achieved this goal with you and your party! We will look forward to welcoming you back for celebrations in the near future!... More 

North East
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited the spa with my husband. We arrived early and we were initially the only ones using the spa, although there was quite a few more people arrived after the first hour. The spa facilities were nice and clean; towels, robe and slippers provided. Only 2 changing rooms which could be an issue. Friendly staff and attentive. We booked afternoon... More 

Was this review helpful? Yes
BrianvanOosten, General Manager at Wynyard Hall, responded to this review

Dear emma120marie, Thank you for your review from your visit to our spa. A Spa day is a real treat and we are thrilled that you picked Wynyard to be your Spa of choice! Afternoon tea in The Spa is also a truly wonderful experience, I hope you can come and join us again for another serving! Kind Regards, Brian More 

Gateshead
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I never post reviews on here but 5 friends and I have just come back from an overnight stay at Wynyard Hall and it was fantastic. 6 of us shared a cute self catering cottage in the grounds of the hall ( with hot tub), with an afternoon in the spa, a mud treatment, lunch in the spa and breakfast... More 

Was this review helpful? Yes 1
BrianvanOosten, General Manager at Wynyard Hall, responded to this review

Dear littlesm, It sounds like our Spa Girlie Getaway package really suited you and your party! It's a great way to celebrate, we are very privileged to be situated in such beautiful grounds and it is fantastic to be able to share them with our guests! Our concierge car service really does make staying in the cottages even more special!... More 

Senior Contributor
34 reviews 34 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Overnight spa break for our wedding anniversary, the whole stay was perfect in every way, spa was fab, some building work going on to improve some areas but that didn't bother us, it was blocked of but we just enjoyed the outdoor hottub which was fab, sipping on prosecco overlooking the lake. Dinner was delightful, drinks a tad expensive but... More 

Was this review helpful? Yes
BrianvanOosten, General Manager at Wynyard Hall, responded to this review

Dear Lolwal, What a fantastic review! Thank you for taking the time to share your experience with Tripadvsior. I am thrilled to read that you managed to celebrate in such style here at Wynyard Hall, hopefully we can welcome you back again and again and continue making such fabulous memories with you! Kind Regards, Brian More 

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