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All 1 St-Paulin hotels

Auberge Le Baluchon

4.0 of 5 Hotel   |   3550 Chemin des Trembles, St-Paulin, Quebec J0K 3G0, Canada
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Auberge Le Baluchon
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72%
Ranked #1 of 1 hotels in St-Paulin
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed January 22, 2014
Catrinebu Quebec, Canada
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144 people have reviewed this hotel

Traveler rating
    67
    37
    26
    8
    6
See reviews for
22
89
3
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Quebec City, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We spend few days at Le Baluchon few weeks ago. First it is very expensive for the quality they offer, the service is very good but the rooms, and other facilities are under avrage. The meals are juste no good, they have no taste, are serve cold and the choice do not exist. In our section the whirpool was full... More

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aubergebaluchon, Directeur général at Auberge Le Baluchon, responded to this review
Google Translation

Monsieur, Soyez assuré que vos observations ont été analysées par notre équipe. Nous sommes désolés que votre séjour n'était pas... More

Quebec, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 22, 2014

I spent the weekend at Le Baluchon for a corporate Christmas party and I was not disappointed. Luckily, the weather was not too cold so we were able to enjoy the skating rink and the beautiful trails that run alongside the river. The room was modern, cozy and clean. I believe that each pavilion has their own jaccuzi tub and... More

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aubergebaluchon, Directeur général at Auberge Le Baluchon, responded to this review
Google Translation

Bonjour, Nous sommes heureux de lire votre appréciation. Pour Noël 2014, nous travaillons actuellement à concevoir un tout nouveau forfait.... More

Hereford
Top Contributor
50 reviews 50 reviews
26 hotel reviews
181 helpful votes 181 helpful votes
2 of 5 stars Reviewed October 30, 2013

My wife had stayed here for a relative`s wedding a few years earlier, but in the winter time. We arrived a little earlier than anticipated and had to wait for an eternity in the reception whilst the receptionist chatted in French to three elderly ladies who seemed to be asking questions on just about everything to do with the centre... More

Was this review helpful? Yes 1
Guelph
Contributor
18 reviews 18 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 19, 2013

Booked a room in the Auberge de la Riviere and well, it didn't look ANYTHING like the photos on the website. The photos on the website make it look all nice and modern but in reality the room I got had furniture/carpeting from the 1980's, the fridge was dirty. At least the bedding was new and comfortable. I was expecting... More

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aubergebaluchon, Directeur général at Auberge Le Baluchon, responded to this review

Dear Madam or Sir, We are disappointed to learn that we did not give you complete satisfaction. We sincerely apologize. We are grateful for you pointing it out. It is very important for us to improve our customer service. More

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 9, 2013

If you love the outdoors and want to get away from the fast pace city, then this is a great place to just relax and enjoy the outdoors. Great for family and couples but I can only speak for couples. take the coupleas package which includes meals and lots of the activities for free. Add a spa day and you... More

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Toronto, Canada
1 review
1 of 5 stars Reviewed September 9, 2013

the only nice thing about your resort was our room, and the grounds......you should also realize that people who visit there speak english, and we had no idea of what anything was ..plus your check in staff, had no edea of how to do calculations of a room..it is per night...not per person per night!! i also resent the fact... More

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Montreal, Canada
1 review
2 of 5 stars Reviewed August 28, 2013

everything was perfect, SPA, food 4 services etc... the only exception are we can ear the people talking from the room beside, need some insulation for a high end hotel that is strike. Also, the service was very slow at the restaurant and the resort are charging you 2% extra on everything for internal admin, then imposing the 13% tip... More

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aubergebaluchon, Directeur général at Auberge Le Baluchon, responded to this review

We want to thank you for your comments. We really appreciate the fact that you took the time to write to us about your concern. You can be sure that the tax goes to the government. We will ask our waiters to give more information to our guests. We are always striving to serve our customers better. Again, thank you... More

Blainville, Canada
Top Contributor
51 reviews 51 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 21, 2013

We were greated at the reception and were told how the process of the day would go, given keys for our room and off we went to discover our room at pavillon de l'ile. We had choosen a renovated room, and happy we did. Bed was very confortable and bathroom was modern with a rain showerhead. The site is nice... More

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aubergebaluchon, Directeur général at Auberge Le Baluchon, responded to this review
Google Translation

Monsieur, C'est un réel plaisir de vous lire ! Nous avons partagé votre satisfaction avec les employés concernés. Merci d'avoir... More

Edinburgh, United Kingdom
2 reviews
2 of 5 stars Reviewed August 10, 2013 via mobile

Upon arrival we were greeted to be informed we were not booked in until the following day. We booked via booking.com. This problem was quickly sorted. We then tried to book in the restaurant and told the earliest time to book was 9pm, a little later than we wanted but ok. We then asked about breakfast since we had a... More

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aubergebaluchon, Responsable relations clients at Auberge Le Baluchon, responded to this review

Dear Mrs, Thank you very much for your comments. We are very concerned about our guests satisfaction and really appreciate the fact that you take the time to write to us about your last stay at our property. Our mission at L'Auberge Le Baluchon is to surprise our guests and be sure that they leave us with a sense of... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed July 26, 2013

I am a client and was also an employee at the Baluchon. Let me just tell you that these people really, really care about your stay. They take customer service up to the next level. This is the nicest staff you will ever meet, and the accommodations are top notch. Veronique and Antoine are the supervisors at the reception, and... More

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Additional Information about Auberge Le Baluchon

Also Known As:
Auberge Le Baluchon Hotel St-Paulin
Auberge Le Baluchon Hotel
Country Inn Quebec
Le Baluchon Country Hotel
Quebec Country Inn
Auberge Le Baluchon St-Paulin, Quebec
Address: 3550 Chemin des Trembles, St-Paulin, Quebec J0K 3G0, Canada
Location: Canada > Quebec > St-Paulin
Amenities:
Business Center with Internet Access Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in St-Paulin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Auberge Le Baluchon 4*
Official Description (provided by the hotel):
Le Baluchon, là où confort, santé et gastronomie vous feront vivre un séjour inoubliable en harmonie avec la nature.Le Baluchon, c'est une invitation à découvrir un cachet naturel inestimable. Vous serez séduit par la beauté des lieux... îles, cascades, chutes, reliefs saisissants, forêt envoûtante et plaines tranquilles. Autant de décors contrastants transformés par la magie des couleurs de nos quatre saisons. ... more   less 
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