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Quest Brighton On The Bay

4.5 of 5 250 The Esplanade, Brighton, Bayside, Victoria 3186, Australia (Formerly Rydges Brighton Beach)
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Quest Brighton On The Bay
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Quest Brighton On The Bay
Quest Brighton On The Bay
Quest Brighton On The Bay
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60 reviews from our community

Traveler rating
    19
    11
    16
    9
    5
See reviews for
8
23
4
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Geraldton
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is just across the beach from Brighton Beach, and a short walk from Church St shopping area. There is undercover parking (for an extra $15/ day), and a restaurant and spa attatched to the hotel. We didn't try the restaurant, although the menu seemed tasty and reasonably priced. The room was suitable for our needs and was clean... More 

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Hobart, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 17, 2014

Three nights in Room 106 - clean, modern, well-appointed and bright, but not spacious. The building has a resonant hum throughout - seems to be same as the noise in the services shaft near the lifts(?)and it varies in volume along the corridor, and even within our room - perhaps the curving ceiling focussed the noise a bit - v... More 

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Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 16, 2014

Room I thought was good, modern, smallish but big enough with room for 2 people. But, * no hot water, stayed for 3 nights and didn't get a hot shower, hot water system too small and shared with everyone else. * view of a wall 1m from the window

Was this review helpful? Yes 1
Dandenong
Contributor
20 reviews 20 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed September 2, 2014

I booked the studio apartment based on the room description that described it as perfect if you want some extra room and a good sized bathroom and a balcony. What we got when we got there was a small room with a tiny bathroom (about 3 sqm plus shower). We couldn't relax there because the heating didn't work until we... More 

Was this review helpful? Yes 1
Canberra, Australia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 15, 2014 via mobile

Stayed here for two nights on a business trip and found the place clean, tidy and well presented although the heating not working in my room during middle of winter was a little uncomfortable and the disorganized breakfast at 7am was not that flash. I would stay here again though, more out of convenience than anything.

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 31, 2014

Stayed for an anniversary night away from the kids. Positives - nice room (we were in room 114). Clean, stylish enough, most things worked including Internet, TV, iPod speaker, kettle. Location is great and we got a nice view of the bay from the Yacht Club cafe across the road. Disappointments - room became cold and we could not set... More 

Was this review helpful? Yes 2
Manager3186, Manager at Quest Brighton On The Bay, responded to this review

Thank you for your review of Quest Brighton on the Bay and for choosing us to celebrate your anniversary! I am pleased that our product was to your liking, but disappointed to hear of the lacking service you received. I can assure you that the response you received from reception is not to our usual standard and will be fully... More 

Melbourne, Australia
1 review
1 of 5 stars Reviewed May 20, 2014

Horrible experience - we ended up going home on our wedding night, such a dampener! The after hours key safe did not work and when we contacted the on-site manager he advised us that he had been trying to call us all day...on our WEDDING DAY! When we finally got to our room it stank of sewrage and was not... More 

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Manager3186, Manager at Quest Brighton On The Bay, responded to this review

Thank you for sharing your experience of Quest Brighton on the Bay. I am disappointed to learn that your experience was such a negative one. Had we been aware of an issue in the room prior to your arrival, we would obviously never have allocated it. I am pleased the manager on duty took the correct course of action in... More 

Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 16, 2014

The room was nice. Secure underground parking. On a main street but its quiet in the rooms. The place is clean and well kept. The internet connection didn't work at times and when I brought it to the attention of the staff they said sorry I cant do anything more than reset the router and totally brushed me off after... More 

Was this review helpful? Yes 1
Manager3186, Manager at Quest Brighton On The Bay, responded to this review

Thank you for posting your review of Quest Brighton on the Bay. I am pleased to note you enjoyed our product. I am sorry to learn of the attitude of the staff member you sought assistance from in regard to internet difficulties. I can assure you your comments will be investigated and followed up with corrective action as required. Should... More 

Houston, Texas
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 30, 2014

Stayed here to be near but outside of Melbourne. Huge room with great balcony (rm 127 has end balcony) , excellent bath with big shower and separate tub. Location was only 15 minute walk to Middle Brighton train station and 20" minute ride got you to Flinders station and Federation Square. Restaurant in the hotel was not tried but ate... More 

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Manager3186, Manager at Quest Brighton On The Bay, responded to this review

Thank you for sharing your recent experience of Quest Brighton on the Bay. I am delighted you had an enjoyable stay! We are conveniently located only 10 km from the CBD, close to a main train line and are immediately opposite famous Brighton beach! It truly is the best of both worlds’ in terms of location. Our beds really are... More 

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 30, 2014

I stayed here in the days before my wedding with my bridal party as i was getting married at a venue in the area. Here are the thinks they DON'T tell you. They don't have 24 hour reception, and if you forget your card key you end up stuck outside the front door.' The don't service your room on a... More 

Was this review helpful? Yes 2
Manager3186, Manager at Quest Brighton On The Bay, responded to this review

Thank you for choosing to stay at Quest Brighton on the bay and for sharing your experience via this review. Reception is open from 7am till 11pm Monday – Saturday and 8am – 10pm Sundays and public holidays. This information is included on all web listings and confirmation documents. In the event of emergency such as being locked out, the... More 

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Additional Information about Quest Brighton On The Bay

Address: 250 The Esplanade, Brighton, Bayside, Victoria 3186, Australia (Formerly Rydges Brighton Beach)
Location: Australia > Victoria > Greater Melbourne > Bayside > Brighton
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest Brighton On The Bay 4.5*
Number of rooms: 59
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