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All 7 Port Alfred hotels

Mpekweni Beach Resort

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3.0 of 5 Hotel   |   R72 Coastal Road, Port Alfred 6170, South Africa
Hotel amenities
Mpekweni Beach Resort
Ranked #1 of 7 Hotels in Port Alfred
Certificate of Excellence 2014
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49 reviews from our community

Traveler rating
    37
    8
    3
    1
    0
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27
8
2
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This has got to be one of the best finds for a family beach holiday in South Africa. Accommodation, facilities and food were outstanding, you will not go wrong here! Staff are friendly, accommodating and efficient, and the PRO's who look after the kids are really great.

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Portland, Oregon
Top Contributor
97 reviews 97 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very nice conference venue with multiple rooms/facilities for groups. Buffet meals were good if not great. The beaches were awesome -- quiet and deserted. Bar could get busy with a group so service suffered. Staff tried to be as helpful as possible.

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colinwd, Owner at Mpekweni Beach Resort, responded to this review

Dear HummerBob Thank you for your comments. Unfortunately, we also noted that the bar service was under extreme pressure to cope with the unusual demand during the conference in question. The opening up of a satellite bar did help to ease the congestion on the subsequent evenings. Our bar area is earmarked for a revamp next year and we will... More 

Port Alfred, South Africa
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you have a family and you are looking for a real family resort to relax you have to make a turn at Mpekweni they have everything you need. Sea, Swimming pool, Standard and luxurious accommodation for couples and Families. They have a December programme that will keep the kids busy the whole holiday, so that you can sit back... More 

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colinwd, Owner at Mpekweni Beach Resort, responded to this review

Dear Dalfer It is extremely comforting to note that my team did not disappoint, especially due to the fact that I was overseas during your stay. Thanks so much for making the effort to post your review on Tripadvisor. We look forward to welcoming you back in the foreseeable future. Have a great festive season. Kind Regards Colin More 

East London, South Africa
1 review
5 of 5 stars Reviewed October 29, 2014

Good evening, Colin. I apologise for taking so long to email you after my wedding on the 12th of July at Mpekweni this year. I had to email you to inform you of how ‘blown away’ I was at the high standard and level of service of your establishment. The hotel facilities were immaculate, but most of all, every one... More 

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colinwd, Owner at Mpekweni Beach Resort, responded to this review

Thanks so much for the kind words Andrew. I will most certainly pass on the comments to all staff concerned. I am pleased that you, Jessi and your guests had a great time. We look forward to seeing you again in the foreseeable future. Kind Regards Colin More 

Port Elizabeth, South Africa
Top Contributor
61 reviews 61 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 17, 2014

We stopped here for lunch on our way back from the Transkei. The hotel is well maintained and beautifully situated on the banks of the rivermouth. We sat out on the veranda and ordered a light lunch. Lunch took an hour to arrive and that left a bad taste as we followed it up three or four times. Maybe we... More 

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colinwd, Owner at Mpekweni Beach Resort, responded to this review

Dear Sarahthexton Thank you for yor feedback. I have conducted an in depth analysis with the staff concerned and I wish to comment as follows. The terrace menu is not available on Sundays, this should have been communicated to you from the outset. Regardless of this, I am not satisfied with our service to you on Sunday which is not... More 

Port Elizabeth, South Africa
Contributor
16 reviews 16 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 3, 2014

Very disappointed for the price you expect more. Buffet for Sunday lunch again for Sundag evening???? Food realy tasteless all tastes the same. Rooms not up to standard. Views beautiful. Staff friendly. We planned to stay over every 2nd week on our way to East London. Sorry we will not return.

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colinwd, Owner at Mpekweni Beach Resort, responded to this review

Dear LIZADE312559 Thank you for your comments. I can only apologize for your negative experience at the resort which is not acceptable. we have taken remedial action which will ensure that your experience is an isolated one. Kind Regards Colin More 

Cape Town, South Africa
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 30, 2014

I recently spent 2 nights at Mpekweni Sun, after not having been there in about 20 years. I was so impressed with the upgrades, but most of all, was so impressed with the service that we received. The staff, from the reception, to the restaurant, could not do enough and were always obliging, helpful and friendly. Always makes ones' stay... More 

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colinwd, Owner at Mpekweni Beach Resort, responded to this review

Dear Bumble001 Thanks so much for your pleasant review on Mpekweni Beach Resort ( NOT Mpekweni Sun). It is always nice to hear that our continued commitment to staff training is evident. We look forward to welcoming you back in the forseeable future. Kind regards Colin More 

East London, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed July 7, 2014

From the time we arrived untill the time we checked out, the staff offered exceptional service. Reception, maintenance, housekeeping, F&B and security. They are all true service ambassadors. We enjoyed the food offering and live music. Thank you for creating some great memories for us.

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colinwd, Owner at Mpekweni Beach Resort, responded to this review

Dear Nicolene Its great to hear that you had a pleasant experience at Mpekweni overall. Nontheless the low cleanliness score is of concern and I will raise this issue with the housekeeping department. We look forward to welcoming you back at the Resort soon. Kind Regards Colin More 

Auckland
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 5, 2014

The Mpekweni Sun was a regular holiday destination for our family prior to emigrating to New Zealand 14 years ago. We returned for some nostalgia in April and weren't disappointed. The whole resort has been upgraded and is looking great. The food was always a feature and is still good, with the only negative being that we arrived on the... More 

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colinwd, Owner at Mpekweni Beach Resort, responded to this review

Dear RJS2 Thank you for your comments. I must apologize that we did not exceed your expectations. I have taken your comments up with the chef. Also, this is the SECOND time that I have responded to your comment on Tripadvisor yet it indicates that there is no response from us. We look forward to welcoming you back to the... More 

Mthatha, South Africa
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 17, 2014 via mobile

We were on our way to Tsitsikamma (me and my family). We spend a night a Mpekweni's Fish River Villas. The reception was friendly , the staff greet us with smile. The apartment was fully equipped as advertised, neat and user friendly. The hotel staff, including the security staff, were friendly and helpful. We will definitely come back. Environment is... More 

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colinwd, Owner at Mpekweni Beach Resort, responded to this review

Dear Bongiswa Thank you for your comments. I must apologise for the belated response but this is the SECOND time that I have posted a response to your comments on Tripadvisor and it indicates that I have not responded. We look forward to seeing you in th near future. Regards Colin More 

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Additional Information about Mpekweni Beach Resort

Address: R72 Coastal Road, Port Alfred 6170, South Africa
Location: South Africa > Eastern Cape > Port Alfred
Hotel Class:3 star — Mpekweni Beach Resort 3*
Number of rooms: 179
Also Known As:
Mpekweni Beach Hotel East London
Mpekweni Beach Resort Port Alfred, South Africa - Eastern Cape

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