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All 7 Port Alfred hotels

Mpekweni Beach Resort

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3.0 of 5 Hotel   |   R72 Coastal Road, Port Alfred 6170, South Africa
Hotel amenities
Mpekweni Beach Resort
Ranked #1 of 7 Hotels in Port Alfred
Certificate of Excellence 2014
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46 reviews from our community

Traveler rating
    35
    7
    3
    1
    0
See reviews for
25
8
2
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (11)
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East London, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

Good evening, Colin. I apologise for taking so long to email you after my wedding on the 12th of July at Mpekweni this year. I had to email you to inform you of how ‘blown away’ I was at the high standard and level of service of your establishment. The hotel facilities were immaculate, but most of all, every one... More

Was this review helpful? Yes
colinwd, Owner at Mpekweni Beach Resort, responded to this review

Thanks so much for the kind words Andrew. I will most certainly pass on the comments to all staff concerned. I am pleased that you, Jessi and your guests had a great time. We look forward to seeing you again in the foreseeable future. Kind Regards Colin More

Port Elizabeth, South Africa
Top Contributor
61 reviews 61 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 17, 2014

We stopped here for lunch on our way back from the Transkei. The hotel is well maintained and beautifully situated on the banks of the rivermouth. We sat out on the veranda and ordered a light lunch. Lunch took an hour to arrive and that left a bad taste as we followed it up three or four times. Maybe we... More

Was this review helpful? Yes
colinwd, Owner at Mpekweni Beach Resort, responded to this review

Dear Sarahthexton Thank you for yor feedback. I have conducted an in depth analysis with the staff concerned and I wish to comment as follows. The terrace menu is not available on Sundays, this should have been communicated to you from the outset. Regardless of this, I am not satisfied with our service to you on Sunday which is not... More

Port Elizabeth, South Africa
Contributor
16 reviews 16 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 3, 2014

Very disappointed for the price you expect more. Buffet for Sunday lunch again for Sundag evening???? Food realy tasteless all tastes the same. Rooms not up to standard. Views beautiful. Staff friendly. We planned to stay over every 2nd week on our way to East London. Sorry we will not return.

Was this review helpful? Yes
colinwd, Owner at Mpekweni Beach Resort, responded to this review

Dear LIZADE312559 Thank you for your comments. I can only apologize for your negative experience at the resort which is not acceptable. we have taken remedial action which will ensure that your experience is an isolated one. Kind Regards Colin More

Cape Town, South Africa
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 30, 2014

I recently spent 2 nights at Mpekweni Sun, after not having been there in about 20 years. I was so impressed with the upgrades, but most of all, was so impressed with the service that we received. The staff, from the reception, to the restaurant, could not do enough and were always obliging, helpful and friendly. Always makes ones' stay... More

Was this review helpful? Yes
colinwd, Owner at Mpekweni Beach Resort, responded to this review

Dear Bumble001 Thanks so much for your pleasant review on Mpekweni Beach Resort ( NOT Mpekweni Sun). It is always nice to hear that our continued commitment to staff training is evident. We look forward to welcoming you back in the forseeable future. Kind regards Colin More

East London, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed July 7, 2014

From the time we arrived untill the time we checked out, the staff offered exceptional service. Reception, maintenance, housekeeping, F&B and security. They are all true service ambassadors. We enjoyed the food offering and live music. Thank you for creating some great memories for us.

Was this review helpful? Yes
colinwd, Owner at Mpekweni Beach Resort, responded to this review

Dear Nicolene Its great to hear that you had a pleasant experience at Mpekweni overall. Nontheless the low cleanliness score is of concern and I will raise this issue with the housekeeping department. We look forward to welcoming you back at the Resort soon. Kind Regards Colin More

Auckland
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 5, 2014

The Mpekweni Sun was a regular holiday destination for our family prior to emigrating to New Zealand 14 years ago. We returned for some nostalgia in April and weren't disappointed. The whole resort has been upgraded and is looking great. The food was always a feature and is still good, with the only negative being that we arrived on the... More

Was this review helpful? Yes
colinwd, Owner at Mpekweni Beach Resort, responded to this review

Dear RJS2 Thank you for your comments. I must apologize that we did not exceed your expectations. I have taken your comments up with the chef. Also, this is the SECOND time that I have responded to your comment on Tripadvisor yet it indicates that there is no response from us. We look forward to welcoming you back to the... More

Mthatha, South Africa
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 17, 2014 via mobile

We were on our way to Tsitsikamma (me and my family). We spend a night a Mpekweni's Fish River Villas. The reception was friendly , the staff greet us with smile. The apartment was fully equipped as advertised, neat and user friendly. The hotel staff, including the security staff, were friendly and helpful. We will definitely come back. Environment is... More

Was this review helpful? Yes
colinwd, Owner at Mpekweni Beach Resort, responded to this review

Dear Bongiswa Thank you for your comments. I must apologise for the belated response but this is the SECOND time that I have posted a response to your comments on Tripadvisor and it indicates that I have not responded. We look forward to seeing you in th near future. Regards Colin More

East London, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2014

Dear Colin, My wife and two kids just spent two nights at your beach resort and it was awesome! From the massage and nail treatments to the beautiful beach, pool area, comfortable rooms, delicious meals, friendly, helpful staff and safe and secure environment. We had a very relaxing time and enjoyed every moment of it. It seemed as if we... More

Was this review helpful? Yes 1
colinwd, Owner at Mpekweni Beach Resort, responded to this review

Dear Pitt family Thank you for taking the time to post your experience at Mpekweni on Tripadvisor. We are thrilled to hear that you had a great time. I trust that the family managed to get some quality time together and get to reconnect. We look forward to welcoming you back to the Resort in the near future. Kind Regards... More

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2014

In terms of beautiful...This is a beautiful setting with miles of beach all to yourselves. Our rooms were awesome because they were right at the front by the sea. In terms if big, besides big beaches the food portions are huge (maybe too big and I'm a big eater). I felt the hotel was wasting providing such massive portions. However... More

Was this review helpful? Yes 1
colinwd, Owner at Mpekweni Beach Resort, responded to this review

Dear Crayg Thanks so much for your review. We are pleased that you managed to appreciate a little piece of our paradise. we look forward to welcoming you back to the Resort in the near future. Kind Regards Colin More

East London
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2014 via mobile

I don't have any relationship whatsover with the owners/employees of Mpekweni.I gained a valuable experience to host the conference or event cause the hotel is so spacious,friendly etc.In my own opinion it's a 5 star hotel because of its facilities

Was this review helpful? Yes
colinwd, Owner at Mpekweni Beach Resort, responded to this review

Dear Ayabulela Thanks for your review it is much appreciated. We look forward to welcoming you back to the Resort in the foreseeable future. Kind regards Colin More

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Additional Information about Mpekweni Beach Resort

Address: R72 Coastal Road, Port Alfred 6170, South Africa
Location: South Africa > Eastern Cape > Port Alfred
Hotel Class:3 star — Mpekweni Beach Resort 3*
Number of rooms: 179
Also Known As:
Mpekweni Beach Hotel East London
Mpekweni Beach Resort Port Alfred, South Africa - Eastern Cape

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