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All 6 Port Alfred hotels

MyPond Hotel

4.0 of 5 Hotel   |   33 van der Riet Street | Eastern cape, Port Alfred 6170, South Africa
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Ranked #1 of 6 hotels in Port Alfred
A recent review
4 of 5 stars Reviewed July 14, 2014
Sloodja Durban, South Africa
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39 people have reviewed this hotel

Traveler rating
    18
    16
    1
    3
    1
See reviews for
11
13
3
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Durban, South Africa
1 review
4 of 5 stars Reviewed July 14, 2014

Great holiday trip overall! The convenience of the hotel added to a special weekend. The hotel felt more like a Bnb with the great service and personal care. The staff were all very friendly and were at our beck and call at all times. Reception was manned at all hours which was impressive and to add to that there was... More

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Mypond, General Manager at MyPond Hotel, responded to this review

Dear Sloodja, Thank you for choosing MyPond for your stay and I'm glad you enjoyed your time with us. Your review is certainly flattering, thank you for that. Your points of improvement are noted and we'll look into all of them. I do hope you enjoyed your entire stay in Port Alfred and true you'll consider MyPond Hotel again in... More

great brak river RSA
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 7, 2014

By difference with the "sleeping factories" on the marina, this Hotel is located on the river side in town, in a very quiet surrounding. The hotel lounges and rooms are very well appointed, in a nice and crisp design, keeping a warm atmosphere. The Restaurant offered us an excellent lunch, for a reasonable price and service is amazing for South... More

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Mypond, General Manager at MyPond Hotel, responded to this review

Dear Pierre-peter01, I'm very happy that you enjoyed your stay in our property and thank you for contributing to our efforts towards the betterment of the South African hospitality industry. Your views are well appreciated and will be passed on to the rest of the team. I trust you will enjoy your travels and we look forward to hosting you... More

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 7, 2014

My family and friend recently stayed for two nights at this teaching hotel. The staff is very nice and responsive to any thoughts or concerns. The rooms are clean, but basic. Pretty good value. The rooms are not sound proof. We heard a lot of hallway noise.

Was this review helpful? Yes
Mypond, General Manager at MyPond Hotel, responded to this review

Hi Trippin_mom_of_3, Thank you for taking the time out to write and I'm glad you found value in staying at our property. I do trust that you'll stay with us again when passing through Port Alfred as we would be privileged to host you again. Kind Regards, Thulani Xhali More

Johannesburg, South Africa
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 14, 2014

Port Alfred is a very quiet, although quite scenic town as the Kowie River enters the sea. It has a pretty break-water, and it can be fund to watch the surfers nearby and the ski-boats brave the tide to launch through the break-water. The beach is lovely and quiet. The town centre has degenerated over time into a functional and... More

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Mypond, General Manager at MyPond Hotel, responded to this review

Dear Angus B, Thank you for taking the time out to write such a kind review. I'm glad that you found something that works for you in Port Alfred and that we could be a part of it. We look forward to having you visit us again. Kind Regards, Thulani Xhali More

Durban, South Africa
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 5, 2014

We stayed at the hotel for 2 nights. We initially experienced some problem with booking the room but that was quickly solved by the manager. We stayed in the family room which was very spacious, clean and modern. I understand that this is a 'training' hotel and must say that the service and professionalism we received was excellent.

Was this review helpful? Yes
Mypond, General Manager at MyPond Hotel, responded to this review

Dear Snowwhite177, Thank you for taking the time to write and for the kind words. I'm very happy that you enjoyed your stay with us and would look forward to welcoming you back soon. As a learning facility, these reviews are taken very seriously and thoroughly enjoyed. Thank you again for the privilege. Kind Regards, Thulani Xhali More

1 review
5 of 5 stars Reviewed April 28, 2014 via mobile

I experienced such a lovely stay at MyPond Hotel! The staff are some of the most friendly I have ever met and the students truly go out of their way for the guests. The location is absolutely beautiful and my friends and I have coined the phrase 'it's great out here by the river' because of all the time we... More

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Mypond, General Manager at MyPond Hotel, responded to this review

Dear Dave_Kevin, Thank you for taking the time to write such a kind review. Our team takes great pride in providing our guests with good food, facilities and service. I will be sure to pass your sentiments on. We look forward to hopefully hosting you again in the future. After all, "it is great out here by the river." Kind... More

Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 24, 2014

I stayed at My Pond for one night on business on 22nd April. The hotel is modern and well kept. The reception staff were friendly and efficient, the room was nice, decent and clean. However, when I returned to the hotel at around 2100, I went to have a shower, only to find that there was no hot water. I... More

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Mypond, General Manager at MyPond Hotel, responded to this review

Dear Africatrotter2812, First off, please accept my sincerest apologies for the discomfort during your stay with us. We work very hard to ensure our guests enjoy a pleasant stay and for this I deeply regret that we had service failures. Please trust that the issues raised have been addressed and will continue to be monitored. You had some kind words... More

Melbourne, Australia
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed March 5, 2014

I spent 3 nights here while running a workshop in the hotel. I cannot speak highly enough of the staff - they are students training to work in hospitality and tourism, but this doesn't mean anything. Their service and professionalism was better than that received from staff in 5 star hotels. Every staff member whose path I crossed was friendly,... More

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Mypond, General Manager at MyPond Hotel, responded to this review

Dear Mazza57, Thank you for taking the time to write such a kind review. I'm glad you enjoyed your time with us and understand that the workshops went well. I'll be more than happy to pass your sentiments on to the team. As an business and training ground for future hoteliers, we always appreciate such feedback. We look forward to... More

Port Elizabeth, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2014

Although set in the heart of Port Alfred, it does not feel like that at all! Such a beautiful hotel, with the perfect interior decor, pleasant and welcoming staff. Great location, right on the Kowie River, with spectacular views...., not too mention the very private and secluded swimming pool which offers a relaxing atmosphere! As for the breakfast we had,... More

Was this review helpful? Yes 1
Mypond, General Manager at MyPond Hotel, responded to this review

Dear Mr and Mrs Smith, First off, congratulations on your anniversary and here's to many more! I'm glad that you enjoyed your time with us and humbled at the opportunity to help you make memories. Unfortunately we weren't aware that you were celebrating until your departure. For this I would ask that you book with me directly on your next... More

East London, South Africa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 2, 2013

I booked an evening at MyPond for my birthday in November. The hotel is picture perfect and right on the river resulting in a stunning view. There was a wedding on the day of our arrival, and the set up outside looked beautiful. Despite the festivities we wern't inconvenienced by any noise. The staff were very pleasant and the room... More

Was this review helpful? Yes
Mypond, General Manager at MyPond Hotel, responded to this review

Dear Natalie, First off, happy birthday for the weekend you were with us. Although is was your birthday, you were kind enough to gift us with this review and we thank you for that. I'm glad you had a pleasant stay and I will pass your comments on to the team. Kind Regards, Thulani Xhali General Manager More

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Additional Information about MyPond Hotel

Address: 33 van der Riet Street | Eastern cape, Port Alfred 6170, South Africa
Location: South Africa > Eastern Cape > Port Alfred
Price Range (Based on Average Rates): $
Hotel Class:4 star — MyPond Hotel 4*
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Also Known As:
MyPond Hotel Port Alfred, South Africa - Eastern Cape

28 photos of this hotel

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Amenities

Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
MyPond Hotel is an exciting, newly built hotel on the banks of the Kowie River, in Port Alfred. The emphasis of the accommodation is on comfortable, and affordable, luxury. All hot water, the swimming pool and air-conditioning is heated/cooled using innovative and very enviro-friendly geothermal (heat from the earth) technology – a first for South Africa. ... more   less 
Number of rooms
26

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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