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All 1 Willow Vale accommodations

Peppers Ruffles Lodge & Spa

5.0 of 5 Lodge   |   423 Ruffles Road, Willow Vale, Queensland 4209, Australia
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Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed November 15, 2014
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99 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2014 via mobile

Had the perfect time, the only issue was 1 disgruntled guest that thought no one else could use the guest swimming pool there for all to use and enjoy, the staff handled this rude person with such professionalism, except for this one incident, lovely place to stay and enjoy.

Was this review helpful? Yes 2
Gold Coast, Queensland, Australia
1 review
5 of 5 stars Reviewed November 4, 2014

Stayed for 2 nights at Peppers for a relaxing girls weekend of Spa treatments & chilling out. The place is beautiful, food amazing and all the staff make you feel like nothing is too much trouble. The Spa treatments are so wonderful and so was the great room Garden View room that we stayed in. I would definitely recommend it... More 

Was this review helpful? Yes
14 reviews 14 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 2, 2014

My now fiancée, organised our stay here. The staff were absolutely amazing and so helpful when he booked our room as he was planning to propose. From our arrival I felt as though they were treating us like royalty. We were taken to our room- the executive suite, which is purely gorgeous. I was then booked in for a massage... More 

Was this review helpful? Yes 1
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 23, 2014

My partner organised a surprise Getaway at this resort for my bday/pre-babymoon and after the reading all the amazing reviews combined with the cost of the accommodation I had very high expectations. The tree villa we stayed in was in a beautiful location and had an amazing spa bath... My partner booked the Villa for the pool however we arrived... More 

Was this review helpful? Yes 4
Brisbane, Australia
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2014

We are huge fans of the Peppers chain, and I must admit that Peppers Ruffles have gone above and beyond. We've stayed at Peppers Broadbeach, Kingscliff and Southern Highlands in the past - and while these were also exceptional stays - Ruffles have topped the ranks for us. The ease of booking was the first thing I must commend. Sarah... More 

Was this review helpful? Yes
Brisbane, Australia
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 18, 2014

We stayed one night in a pool treehouse villa for a wedding we were invited to. It felt very private and room amenities were good. We enjoyed looking at the view from the deck and would have loved to use the pool but didnt get the chance. Golf buggies very useful and a great idea. Both the ceremony and reception... More 

Was this review helpful? Yes 2
Gold Coast, Australia
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 31, 2014

We stayed and also booked the island romance package. The staff would go out of their way to accommodate you requests. CD player stopped working in room so whilst we were out on our island adventure a brand new one was bought and installed and as they were aware my husband liked R & B the purchased a R&B cd... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 20, 2014 via mobile

My husband & I just spent 3 days at peppers to celebrate our 1st Anniversary. We walked away thinking where else we could have gone for $1200. The views of the Gold Coast & bush surroundings were lovely. The highlight for us was the fire place & spa bath in the treehouse pool villa, which we have enjoyed at other... More 

Was this review helpful? Yes 3
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 4, 2014

My Husband and I held our wedding here at Peppers Ruffles Resort in May of 2011 (it has taken me a little while to get around to this review!) This is the PERFECT destination for a wedding. The location will simply take your breath away. The service is impeccable. The owners John & Jan are incredibly decent & Jess our... More 

Was this review helpful? Yes 7
Brisbane, Australia
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 1, 2014

We stayed for 3 nights and while the location was nice and the rooms OK-nice, for $600 a night it was below par for the standard expected at this end of town. It felt a bit dated / plain for a peppers, look still good and a reasonable standard, we just expected, well, more...

Was this review helpful? Yes 5
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Additional Information about Peppers Ruffles Lodge & Spa

Address: 423 Ruffles Road, Willow Vale, Queensland 4209, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Willow Vale
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Peppers Ruffles Lodge & Spa 5*
Number of rooms: 10
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Also Known As:
Peppers Ruffles Lodge & Spa Gold Coast, Queensland, Australia

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Dining (11)
Hotel & grounds (14)
Pool/beach area (10)
View from room (7)
Bathroom (6)
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Family/play areas (2)
Business center/function rooms (1)
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Dining (13)
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