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All 1 Willow Vale accommodations

Peppers Ruffles Lodge & Spa

5.0 of 5 Lodge   |   423 Ruffles Road, Willow Vale, Queensland 4209, Australia
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Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 weeks ago
Azlina D Brisbane, Australia
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88 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Brisbane, Australia
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Garden Villa room no 2@ Ruffles Lodge & Spa 2nights for my partner's birthday weekend. We arrived around 7pm and checked in at the restaurant (as the reception was already closed that time). The room was pleasantly equipped with the necessities. The view was absolutely magical and we loved waking up with that heavenly view. It... More

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Senior Contributor
25 reviews 25 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 2, 2014

The location of this property is perfect - away from the built up coastal strip - set in high amongst trees with fresh cool air. The view from the Treehouse spa/pool villa is wonderful from both decks - as is the view of the coast from the restaurant and pool. The accommodation is large and beautifully designed - particularly the... More

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1 review
5 of 5 stars Reviewed February 14, 2014 via mobile

I would like to thanks all of the staff for making my stay with my daughter Cassandra for her birthday a memorable time. We stayed in Villa 3 the views where gorgeous. The hamper which was delivered was beautiful as well as the strawberries and wine. Our meal in the restaurant on Wedneday night was mouth watering and good service.... More

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2014

We were amazed how quickly the scenery changed from beach to rainforest on the 30 minute trip to Ruffles from the centre of Surfers Paradise... you would think you have travelled for hours. Set amongst leafy tall trees the Lodge & Spa have amazing views from every angle. Reception was quick and friendly, and the villa was easily equal to... More

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Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2013

We cannot thanks Ruffles enough for the perfect getaway they provided. The service was fantastic, the views were amazing and the room was wonderfully luxurious. Admittedly we snapped up a fantastic price for our lovely treehouse villa otherwise we couldn't have afforded to stay (bearing in mind that we're in our early 20s with average-paying jobs), so if finances are... More

Was this review helpful? Yes 1
Brisbane, Australia
Top Contributor
62 reviews 62 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 4, 2013

Was surprised by my partner when he took me here for a weekend in June. The weather was cold, raining, but it didn't matter with our room.... We cracked open a bottle of wine, turned on the fire, and relaxed, even enjoyed a luxurious spa bath. AMAZING! Dinner in the restaurant that night was very nice, very private and we... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 3, 2013

My husband and I just stayed there for two nights, we felt that the view was beautiful however the hotel lacked essential elements a five star hotel should have. We felt that we had to do things when it best suited them, it wasn't about us feeling special, it was about how things are done there way. We had to... More

Was this review helpful? Yes 1
Kuala Lumpur
Top Contributor
252 reviews 252 reviews
98 hotel reviews
179 helpful votes 179 helpful votes
4 of 5 stars Reviewed September 9, 2013

Stayed Garden Villa V3, outstanding view from balcony....room large and comfortable with some nice seating areas. Bathroom very good. Peaceful spot and night time really good listening to the sounds of the hinterland outside. Only draw back was the amount of large ants who managed an incursion into the room, insect spray is provided and you have to balance the... More

Was this review helpful? Yes 1
Top Contributor
106 reviews 106 reviews
46 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed September 6, 2013

Fantastic views and scenery......but sadly the overall service is lacking...many of the staff appear to be total oblivious to the needs or existence of the guests.....we spent hours by the pool without any member of staff acknowledging our existence.....no offer of refreshments you just have to help yourselves to water towels etc......had a painful experience in the restaurant again staff... More

Was this review helpful? Yes 3
Queensland Australia
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2013

What can I say about this place that has'nt already been said. I could not believe what we came to at the end of the long winding road. Spectacular views of the Gold Coast city and ocean, even more beautiful at night from the restaurant, the pool, outdoor bar and most of the apartments. A very tranquil setting whether you... More

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Additional Information about Peppers Ruffles Lodge & Spa

Also Known As:
Peppers Ruffles Lodge & Spa Gold Coast, Queensland, Australia
Address: 423 Ruffles Road, Willow Vale, Queensland 4209, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Willow Vale
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Specialty lodging in Willow Vale
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Peppers Ruffles Lodge & Spa 5*
Official Description (provided by the hotel):
Perched high on a ridge in the magnificent Gold Coast Hinterland at Willow Vale you will find one of the newest additions to the Peppers Retreat collection, Peppers Ruffles Lodge & Spa. With our child-free policy plus nature and peaceful surroundings, this tropical retreat has everything you would expect from a deluxe romantic getaway. With a beautiful Day Spa and an Award winning restaurant that provides fine dining and a large collection of Australian boutique wines, the allure and relaxation offered by the Gold Coast Hinterland is unsurpassed. The Day Spa and Restaurant is open to outside visitors and Peppers Ruffles Lodge and Spa is the perfect destination for relaxing escapes, executive conferences and luxury weddings. ... more   less 
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