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Peppers Ruffles Lodge & Spa

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423 Ruffles Road, Willow Vale, Queensland 4209, Australia
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Peppers Ruffles Lodge & Spa
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Peppers Ruffles Lodge & Spa
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102 reviews from our community

Traveler rating
    79
    13
    6
    3
    1
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5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Wollongong, Australia
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I took my wife away to Ruffles for her birthday and booked the food and wine trail package and was not dissapointed. The staff answered all of my pre visit questions in a professional and timely manner and arranged for a great weekend. The Tree Villa we stayed in was 5 star with its own plunge pool and spa although... More 

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Darwin, Australia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 21, 2015

I had a long lunch here for my 40th birthday with a group of 12 friends. It was delightful! The food was fantastic; we had the dining room to ourselves and the view is one-in-a-million. The service was a bit average (eg no one greeted up upon arrival and the drink service was slow) - but since we were in... More 

Was this review helpful? Yes 1
Darwin, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 23, 2015

Peppers was the perfect break between visiting all of the relatives over the Christmas period. Fantastic room with a private pool on the balcony, overlooking the natural bush with the Gold Coast in the background. Food was excellent at the restaurant and staff all very friendly and helpful.

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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 15, 2014

Had the perfect time, the only issue was 1 disgruntled guest that thought no one else could use the guest swimming pool there for all to use and enjoy, the staff handled this rude person with such professionalism, except for this one incident, lovely place to stay and enjoy.

Was this review helpful? Yes 4
Gold Coast, Queensland, Australia
2 reviews
5 of 5 stars Reviewed November 4, 2014

Stayed for 2 nights at Peppers for a relaxing girls weekend of Spa treatments & chilling out. The place is beautiful, food amazing and all the staff make you feel like nothing is too much trouble. The Spa treatments are so wonderful and so was the great room Garden View room that we stayed in. I would definitely recommend it... More 

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Brisbane
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 2, 2014

My now fiancée, organised our stay here. The staff were absolutely amazing and so helpful when he booked our room as he was planning to propose. From our arrival I felt as though they were treating us like royalty. We were taken to our room- the executive suite, which is purely gorgeous. I was then booked in for a massage... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 23, 2014

My partner organised a surprise Getaway at this resort for my bday/pre-babymoon and after the reading all the amazing reviews combined with the cost of the accommodation I had very high expectations. The tree villa we stayed in was in a beautiful location and had an amazing spa bath... My partner booked the Villa for the pool however we arrived... More 

Was this review helpful? Yes 6
Brisbane, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2014

We are huge fans of the Peppers chain, and I must admit that Peppers Ruffles have gone above and beyond. We've stayed at Peppers Broadbeach, Kingscliff and Southern Highlands in the past - and while these were also exceptional stays - Ruffles have topped the ranks for us. The ease of booking was the first thing I must commend. Sarah... More 

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Brisbane, Australia
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 18, 2014

We stayed one night in a pool treehouse villa for a wedding we were invited to. It felt very private and room amenities were good. We enjoyed looking at the view from the deck and would have loved to use the pool but didnt get the chance. Golf buggies very useful and a great idea. Both the ceremony and reception... More 

Was this review helpful? Yes 2
Gold Coast, Australia
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 31, 2014

We stayed and also booked the island romance package. The staff would go out of their way to accommodate you requests. CD player stopped working in room so whilst we were out on our island adventure a brand new one was bought and installed and as they were aware my husband liked R & B the purchased a R&B cd... More 

Was this review helpful? Yes 2
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