We've just got back from this hotel after a weeks stay. Plenty of Spanish people their but if you got involved they would all try and communicate with you. This hotel is in a locals area so not a lot going on a few cheap bars and restaurants within walking distance so very peaceful . Food was fine never went... More

We spent our family holiday here in 2012 and like many people were allocated the hotel with four days notice. We were straight on trip advisor to see what we were in for and were surprised to see so many negative comments on both the location and the hotel. You immediately think, Oh hell what have I done? Well just... More

I am currently staying in this hotel,I have been four times previously but this stay has been dreadful, staff have changed and some have turned sour when we have spent thousands here. at the minute we are sat in the lobby,as we are waiting for tour operators to move us to another hotel. staff on reception are rude and abrupt,... More

Myself and partner have just come back from a fortnights holiday all inclusive at this hotel. Any bad reviews previous must have come from right snobs as I didn't find anything to complain about. The description of the hotel and surrounding area describes it exactly how it is, peaceful and quiet (exactly what most of us Brits need after working... More

I have spent a great month at Punta Del Rey, Las Caletillas, de Tenerife from 18.03.13 to 19.04.13. Over the past eleven years my wife and I would visit the hotel regularly once a year but never more then 14 days. We love this hotel for its location and availability. Therefore, I can compare services before and now. Clear benefit... More

I stayed in this hotel for our summer holidays during the last several years. Hotel located in the small silent town, around 30 min by taxi from airport. Staff on reception speak English, they very friendly and helpful. There is the bus stop just near the hotel, you can reach capital Santa Cruz deTenerife for shopping or to see the... More

Quite outdated but clean and comfy. Great staff and amazing food. Worth the money. The rooms are very clean, TV in many languages, safe in the room, amusements animators, childrens playgroung inside and outside. Every night event for the guests. Pool bar, shops and reasonable prices. Good commuting location.

Firstly as people have said before this hotel and location will not please everyone, if you want Irish bars, English bars and coronation street type holiday you will hate this place. We travelled as a group of 4 adults, ages 18, 38, and two over 55's. my daughter wasn't to keen on the location/hotel as it was a very quiet... More

Not a bad place if you dont mind things going wrong. The lifts broke the first day when we were inside them. Food was cold, stale. Key cards for the rooms stopped working after a few days. Will not be going back.