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All 6 Sweimah hotels

Kempinski Hotel Ishtar Dead Sea

5.0 of 5 Hotel   |   Dead Sea Road | P.O. Box 941806, Sweimah 11194, Jordan
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Ranked #2 of 6 hotels in Sweimah
A recent review
4 of 5 stars reviewed 5 days ago
Guillem R BDN
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1,224 people have reviewed this hotel

Traveler rating
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    277
    133
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
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English first
BDN
1 review
4 of 5 stars Reviewed 5 days ago NEW

Great rooms, great food but the breakfast room was too noisy, too crowded. The Italian restaurant and the Thai restaurant were nice. Because of the size of the resort, the service we received was correct but impersonal

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Cincinnati, Ohio
Top Contributor
58 reviews 58 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at the Kempinski hotel for the day to swim in the Dead Sea and enjoy the pool. I was very impressed. The property is beautiful. It has direct access to the Dead Sea, the infinity pool is superb, and the pool bar is nice. If and when I come back, I will definitely stay here.

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Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you for sharing your feedback with us and recommending our hotel to the travel community. We are glad you got the chance to enjoy the floating experience in the Dead Sea and enjoy your time at our unique infinity pool with its amazing design allowing you to please your eyes with the enchanting scenery of the Dead... More

Moscow, Russia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I did like room, bathroom and balcony are very big. Amazing food in Italian restaurant, much better then in Italy =) Carpet in room was very dirty. Hotel need to be cleaned. Generaly for 5 stars good, but not good for Kempinski.

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Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you for taking the time to leave your feedback after your stay with us in last November. We are pleased to share your positive feedback with our Culinary Team and keep on focusing on delivering highest standards in terms of variety and quality of our culinary offers. With regards to your feedback about the cleanliness of the... More

Amman, Irbid, Jordan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

great service , great staff , great rooms , great food , and great memories :) i went to all hotels there and its the best , i recommend it for anyone who is looking to spend amazing time , definitely

Was this review helpful? Yes 3
Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Alaa M, Thank you so much for recommending Kempinski Ishtar to the travel community. We are delighted to learn that you have enjoyed your stay with us and that we have succeeded to exceed your expectations. We hope to see you again soon and provide you with another satisfactory stay. Best regards, Sebastien Mariette General Manager More

Dubai, United Arab Emirates
Contributor
17 reviews 17 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The Kempinski is the most luxurious of the three 5-star-hotels set next to each other on the shore of the Dead Sea. It has an amazing selection of different pools and spa facilities and an easy access to the sea. It is a perfect place to relax and chill out. Rooms are comfortable and nice. However, the restaurants and the... More

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Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you so much for taking the time to leave your feedback about your recent stay with us. We are pleased to learn that Kempinski Hotel Ishtar is your favorite Hotel at the Dead Sea. It was a pleasure having the chance of welcoming you and we are looking forward to your next visit. I am surprised to... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I am a frequent traveller and have stayed in many leading hotels in the world but I have to say that this place is amazing in terms of location, amenities and most of all staff. The spa staff especially were a tribute and asset to the hotel: the manageress Wanalee was accommodating and hospitable whilst Kim provided the best treatment... More

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Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Kashif B, Thank you so much for taking the time to leave a feedback about your recent stay with us. Guests’ satisfaction is our highest priority and we turn our full attention to personalized and attentive service to accommodate our guests with a memorable stay during their visit to this unique haven at the lowest point on earth. Thank... More

Manama, Bahrain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

i spent one night at the hotel in the rooms near the sea (room 2401), everything went just fine but he outstanding thing that made me write this review is the noticable training quality of the staff. each and everyone of teh staff from teh reception to the cart driver to the life guards on the pools and beach all... More

Was this review helpful? Yes 1
Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Mr.Rashdan, Thank you for taking the time to share your experience with us. I am very pleased to read your review; we continuously conduct multiple trainings to our staff in order to achieve the highest level of satisfaction and provide our guests with a memorable experience about the Dead Sea. With great pleasure, I will share your praising words... More

Berlin, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was staying recently at the hotel in a Deluxe room with a marvelous view to the sea. From the time of arrival we really felt like being very well looked after. My Girlfriend who is really picky about hygiene was really impressed by the cleanliness of the room and all public areas. I loved in particular the large variety... More

Was this review helpful? Yes 1
Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Rene D, It is a great pleasure to receive your kind review about the Kempinski Hotel Ishtar Dead Sea on TripAdvisor and to learn that you are planning to visit us again soon. We are delighted to learn from your feedback given, that you spent a comfortable and enjoyable stay in our Hotel. Our aim is to offer unique,... More

Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've been to Jordan a few times, this time I had just gone to Petra with my mother, so had one night at this hotel on the way back before heading to the airport. Last time I stayed at the Mariott in the Dead Sea, but The Kempinski is on another level in comparison. It was similar to Dubai style... More

Was this review helpful? Yes 1
Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you for taking the time to share you experience with us. Our guests’ feedback and opinions really matters to us, since they help us to continuously improve our service and move from “good to best”. Please accept my apologies for the confusion from my staff side regarding the Afternoon Tea package, I can understand the frustration that... More

Lausanne, Switzerland
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I must say that, thou an extremely nice hotel, we were completely dissatisfied with the service, well below the one you must expect from a 5 stars. Just to list a few of the problems we have had: 1. Two of our luggages were not delivered in the room and it took 30minutes for the staff to retrieve them. 2.... More

Was this review helpful? Yes 2
Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Warm greetings from the Kempinski Hotel Ishtar Dead Sea. We have read your comments about our stay with us and we greatly appreciated your feedback, as our guest’s satisfaction is one of our highest priorities. With regret we learned that your stay was not to your satisfaction, due to several service shortcomings, especially with your reservation and valet... More

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Additional Information about Kempinski Hotel Ishtar Dead Sea

Address: Dead Sea Road | P.O. Box 941806, Sweimah 11194, Jordan
Location: Jordan > Dead Sea Region > Sweimah
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kempinski Hotel Ishtar Dead Sea 5*
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Also Known As:
Kempinski Hotel Amman
Kempinski Hotel Ishtar Dead Sea Jordan

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Sweimah #2 Spa Hotel in Sweimah #2 On the Beach Hotel in Sweimah #3 Business Hotel in Sweimah
Hotel Class
Official Description (provided by the hotel)
The Kempinski Hotel Ishtar gives you the opportunity to enjoy its riches where Queen of Sheba and Cleopatra once strived to unravel mystery. Situated gracefully on the shores of the largest spa in the world the Dead Sea, unique for its ozone-rich air, mineral sea water and ultra-violet filtered sunshine. Surely there is no region on earth where nature and history have more wonderfully conspired, where so exciting drama has obtained a so beautiful theatre. ... more   less 
Number of rooms
345

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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