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All 6 Sweimah hotels

Kempinski Hotel Ishtar Dead Sea

5.0 of 5 Hotel   |   Dead Sea Road | P.O. Box 941806, Sweimah 11194, Jordan
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Kempinski Hotel Ishtar Dead Sea
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Ranked #2 of 6 hotels in Sweimah
A recent review
5 of 5 stars reviewed 2 days ago
Alaa M Amman, Irbid, Jordan
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1,219 people have reviewed this hotel

Traveler rating
    696
    275
    133
    62
    53
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252
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
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English first
Amman, Irbid, Jordan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

great service , great staff , great rooms , great food , and great memories :) i went to all hotels there and its the best , i recommend it for anyone who is looking to spend amazing time , definitely

Was this review helpful? Yes 2
London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I am a frequent traveller and have stayed in many leading hotels in the world but I have to say that this place is amazing in terms of location, amenities and most of all staff. The spa staff especially were a tribute and asset to the hotel: the manageress Wanalee was accommodating and hospitable whilst Kim provided the best treatment... More

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Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Kashif B, Thank you so much for taking the time to leave a feedback about your recent stay with us. Guests’ satisfaction is our highest priority and we turn our full attention to personalized and attentive service to accommodate our guests with a memorable stay during their visit to this unique haven at the lowest point on earth. Thank... More

Manama, Bahrain
1 review
5 of 5 stars Reviewed 1 week ago

i spent one night at the hotel in the rooms near the sea (room 2401), everything went just fine but he outstanding thing that made me write this review is the noticable training quality of the staff. each and everyone of teh staff from teh reception to the cart driver to the life guards on the pools and beach all... More

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Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Mr.Rashdan, Thank you for taking the time to share your experience with us. I am very pleased to read your review; we continuously conduct multiple trainings to our staff in order to achieve the highest level of satisfaction and provide our guests with a memorable experience about the Dead Sea. With great pleasure, I will share your praising words... More

Berlin, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was staying recently at the hotel in a Deluxe room with a marvelous view to the sea. From the time of arrival we really felt like being very well looked after. My Girlfriend who is really picky about hygiene was really impressed by the cleanliness of the room and all public areas. I loved in particular the large variety... More

Was this review helpful? Yes 1
Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Rene D, It is a great pleasure to receive your kind review about the Kempinski Hotel Ishtar Dead Sea on TripAdvisor and to learn that you are planning to visit us again soon. We are delighted to learn from your feedback given, that you spent a comfortable and enjoyable stay in our Hotel. Our aim is to offer unique,... More

Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been to Jordan a few times, this time I had just gone to Petra with my mother, so had one night at this hotel on the way back before heading to the airport. Last time I stayed at the Mariott in the Dead Sea, but The Kempinski is on another level in comparison. It was similar to Dubai style... More

Was this review helpful? Yes 1
Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you for taking the time to share you experience with us. Our guests’ feedback and opinions really matters to us, since they help us to continuously improve our service and move from “good to best”. Please accept my apologies for the confusion from my staff side regarding the Afternoon Tea package, I can understand the frustration that... More

Lausanne, Switzerland
Contributor
19 reviews 19 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I must say that, thou an extremely nice hotel, we were completely dissatisfied with the service, well below the one you must expect from a 5 stars. Just to list a few of the problems we have had: 1. Two of our luggages were not delivered in the room and it took 30minutes for the staff to retrieve them. 2.... More

Was this review helpful? Yes 2
Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Warm greetings from the Kempinski Hotel Ishtar Dead Sea. We have read your comments about our stay with us and we greatly appreciated your feedback, as our guest’s satisfaction is one of our highest priorities. With regret we learned that your stay was not to your satisfaction, due to several service shortcomings, especially with your reservation and valet... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The first time we visited this hotel was 5 years ago, it was amazing then, this time a disapointment in every sense. Booking was easy, i booked through Booking[dot]com, which was cheaper than the hotel website!! and called the hotel immediately, they got the booking and all details. price at check out was exactly as the published rates. check in... More

Was this review helpful? Yes
Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thanks for taking the time to share your feedback with us, your thoughtful remarks will help us to improve our service standards and move from “Good to Best”. I am very concerned to learn that your stay with us was not a pleasant one, and that our Junior Suite was not appealing to you, respectively not up to... More

Riyadh, Saudi Arabia
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Went for a short stay during our tour in Jordan. We choose this hotel as part of our wedding anniversary for its luxury and exquisite dining experience. It was a wonderful feeling the moment you walk in the hotel as if you are in a different world, they pampered you at the best! The hotel setup is simply amazing. The... More

Was this review helpful? Yes 1
Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Oyst3r, Thank you so much for sharing your fruitful feedback about your recent stay with us. It was a great honor, having the chance of welcoming you on such a special occasion, and we are glad that you spent a truly memorable time here with us. I have shared your feedback with our team members, who were pleased to... More

Amman
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Very clean and very good service specially employee named farah from the reception very helpful,im trying to arrange another visit soon,the perfect resort to relax and use the dead sea mud, in a very few words its amazing

Was this review helpful? Yes
Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Samir Hamdan, Thank for leaving a feedback about your recent stay with us. Our team members are always trying to take the extra mile to fulfill each and every guest need, since personalized service is one of our main priorities. I am delighted to share your feedback with Farah, who was very pleased and proud to receive your feedback.... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We visited this hotel a few years ago when it first opened in 2006. The service was outstanding back then, but I was even more impressed when we stayed at the hotel this weekend and noted that this same level of service has been maintained, and even enhanced!! We were greeted with a fresh cold towel upon entrance and the... More

Was this review helpful? Yes 1
Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Dana Z. Thank you for taking the time to share your thoughtful remarks with us and recommend our hotel to the travel community. We were honored to welcoming you again after your last visit in 2006. We are also proud that we did not just succeed to maintain our service but to enhance it and move from “good to... More

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Additional Information about Kempinski Hotel Ishtar Dead Sea

Address: Dead Sea Road | P.O. Box 941806, Sweimah 11194, Jordan
Location: Jordan > Dead Sea Region > Sweimah
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kempinski Hotel Ishtar Dead Sea 5*
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Also Known As:
Kempinski Hotel Amman
Kempinski Hotel Ishtar Dead Sea Jordan

1,113 photos of this hotel

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Sweimah #2 Spa Hotel in Sweimah #2 On the Beach Hotel in Sweimah #3 Business Hotel in Sweimah
Hotel Class
Official Description (provided by the hotel)
The Kempinski Hotel Ishtar gives you the opportunity to enjoy its riches where Queen of Sheba and Cleopatra once strived to unravel mystery. Situated gracefully on the shores of the largest spa in the world the Dead Sea, unique for its ozone-rich air, mineral sea water and ultra-violet filtered sunshine. Surely there is no region on earth where nature and history have more wonderfully conspired, where so exciting drama has obtained a so beautiful theatre. ... more   less 
Number of rooms
345

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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