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Crowne Plaza Jordan Dead Sea Resort & Spa

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Dead Sea Road, Sweimah 18186, Jordan
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Crowne Plaza Jordan Dead Sea Resort & Spa
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882 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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new york
2 reviews
5 of 5 stars Reviewed yesterday NEW

Had a great time with the Dead Sea. Tareq and the staff. Margrais she gave me the Dead Sea mud wrap, it was amazing. Can't wait to see the spa again soon. Keep up the great work. I can't forget about the pool. AWESOME!!!! This is a must see for everyone who is reading this.

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I would like to express my apreciatation toward Crowne Plaza Hotel sweimah dead sea, for following up with me regarding the dissatisfaction review I have published earlier in 10th of July 2015. I felt the warm language and professional attitude of Mr. Hatem Badareen. The misunderstanding happened at an employee level, but I am sure that having such caring management... More 

Was this review helpful? Yes 1
belfast
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Was working in Jordan for two weeks decided on a break last two days this hotel fit the bill. Great pools ,fantastic rooms ,excellent food . The Mexican restaurant with fabulous djs during the day at weekends creates a great party atmosphere . My room was icy cold the air con was fantastic ,the beds huge and comfy lots of... More 

Was this review helpful? Yes 1
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review

Dear Paul, Thank you for taking the time to share your feedback with us on Trip Advisor. It gave me a great pleasure to share your kind words with the rest of the team. I am very pleased that you had a lovely time at our hotel and had the opportunity to try most of our facilities. Once again, thank... More 

Amman, Jordan
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a very nice stay in your fantastic hotel, especially the spa, even it was short stay but the staff was able to show us his high level of professionalism, and i would like to send a special thanks through this website to Mr. Qusay from the SPA , for his excellent and appreciated hospitality and his enthusiasm in... More 

Was this review helpful? Yes
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review

Dear Mr. Albataineh, Thank you for posting a review on TripAdvisor in regards of your recent stay at Crowne Plaza Dead Sea Resort and Spa and sharing such a positive one. Your nice words motivate us to stay in the front row continuously offering our esteemed guests the five stars service standards. It gives us a great pleasure to learn... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

A 6 yrs old kid has just Drown in the swimming pool, under the life guard, was out of unconscious for 10 minutes under water&he just Died! oh God!! the pools are full of lifeguards.. what a Negligence!! Bad Hotel Service! very Expensive drinks.. It's simply Filthy!

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

1. Food quality at buffet is substandard 2. AC performance is poor in this hot environment 3. Price is expensive for value provided 4. Only two positives : kids swimming pool is nice and marj haram restaurant is good 5. Rooms are not very clean 6. House keeping is not up to par I suggest to the management to improve... More 

Was this review helpful? Yes 1
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review

Dear Odeh, Thank you for taking the time to share your feedback with us. Our guests’ feed backs are always helpful in allowing us to improve the experience we provide to our guests and move from good to best. I am disappointed that we did not meet your expectation; I took notes of your constructive feedback regarding (food, AC, housekeeping..)... More 

Amman, Jordan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

One of the best hotel in the middle east !! Every time I'm there I'm facing a whole New experience! thank you crowne plaza for making me feel like I'm in heaven .. There is an ultimate view you can enjoy at Adult pool and if you there don't miss the spa !!!!! Hahahahah I'm really In love with this... More 

Was this review helpful? Yes 1
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review

Dear Guest, Thank you for visiting Crowne Plaza Dead Sea Resort and Spa, and taking the time to post such a great review on your TripAdvisor page. Nothing pleases me more than learning from our valuable guests that they could feel that they are special as this is our perception to our guest. We hope we will welcome you back... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I love eveything in this hotel, specially the workers in here. I love the way they treat guests and all the activities that happen in pools. The food is amazing and very yummy. I am amazed by he kids club near the kids pool. Special thanks to Lina, who was loving her work, she also has excellent cooperation with children.... More 

Was this review helpful? Yes 1
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review

Dear Maissa, Thank you for posting a review on TripAdvisor in regards of your recent stay at Crowne Plaza Dead Sea Resort and Spa and sharing such a positive one. Your nice words motivate us to stay in the front row continuously offering our esteemed guests the five stars service standards. It gives us a great pleasure to learn that... More 

1 review
4 of 5 stars Reviewed 1 week ago

I give it a four overall because I believe there is room for improvement. The staff are very friendly. Rachelle at the IHG guest reception was very attentive and helpful. The spa treatment was very good and the hydro pool has amazing jets. Restaurant options are limited and mostly outdoors which is inconvenient during the hot season. Kids club can... More 

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CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review

Dear Hassan, Thank you for posting a review on TripAdvisor in regards of your recent stay at Crowne Plaza Dead Sea Resort and Spa and sharing such a positive one. First of all, I am thrilled that you choose our hotel to celebrate such a special occasion and loved reading that you have enjoyed our Kids Zone facilities, and how... More 

1 review
5 of 5 stars Reviewed 1 week ago

It was the first time we visit crown plaza hotel dead sea . It was a Wonderful hotel and there was a friendly staff . Amazing and cleaning room and lovely service you can find every thing that you may need . I hope to visit it again very soon.

Was this review helpful? Yes
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review

Dear Randa, Thank you for taking the time to share your experience with us posting a review on TripAdvisor in regards of your recent stay at Crowne Plaza Dead Sea Resort and Spa. I am happy to learn that you enjoyed your stay with us and that we succeeded to meet your expectations in terms of cleanliness. Nothing pleases me... More 

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