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Moevenpick Resort & Spa Dead Sea

5.0 of 5 Dead Sea Road | PO Box 815538, Sweimah 11180, Jordan
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Moevenpick Resort & Spa Dead Sea
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Moevenpick Resort & Spa Dead Sea
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1,407 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Moevenpick Resort & Spa Dead Sea
See the most recent reviews
Bern, Switzerland
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Myself and my Wife have just returned from 2 days at Moevenpick Dead Sea JOR. and I wanted to write to express how amazing the staff are at this hotel. They couldn't do enough, everyone is so polite and a lot of them go out of their way to see whether you need anything. A big thank to the general... More

Was this review helpful? Yes
Abeer K, Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your recent stay at the Moevenpick Resort and Spa Dead Sea. We are glad the you had enjoyed your stay and thought that the staff was amazing. I had passed your comments to our general manager Mr. Peter Hoesli and Miss Dareen Murtada the Executive Office Assistant and... More

Pontlevoy, France
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

While we did not stay overnight at the property, we took a day trip to take advantage of the resort's lovely facilities and Dead Sea access. Our first stop was, of course, the Dead Sea. We bobbed around and enjoyed the view, then covered ourselves in mud and went back in for another float. We greedily went down for a... More

Was this review helpful? Yes 2
Abeer K, Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, Thank you for taking the time to review your day outing at the Moevenpick Resort and Spa Dead Sea. We are glad that you had a wonderful day and were able to enjoy the mudding, the views and the spa. Also I passed your comments to Yasser and he is happy you had the opportunity to spend... More

Contributor
20 reviews 20 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived at this hotel and there were lots of people hanging around reception making it busy to check in, we were promptly taken to check in elsewhere and given a great welcome drink. We had a room just outside the main hotel building which was nice and felt colonial and had a small terrace area to sit. Area surrounding... More

Was this review helpful? Yes
Abeer K, Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, I refer to your comments in regards of your recent stay at the Moevenpick Resort and Spa Dead Sea. We are glad to read that you had a nice welcome with great welcome drink and your room was nice in a good location. I am sorry that you we were not able to meet your needs when... More

Exeter, United Kingdom
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

What a disappointment. We have been bringing groups here for 9 years. Last time, in 2012, we had problems but thought it was one off. How wrong we were! This once excellent hotel has gone badly downhill. It took an hour and a half to check in, with 70% of the room keys not properly charged and we had to... More

Was this review helpful? Yes 1
Abeer K, Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, I refer to your comments in regards of your recent stay at the Moevenpick Resort & Spa Dea Sea. I had your feedback and I sincerely apologize for all the issues that occurred to you and your group from check in to the cleanliness & the maintenance of your room. I shared your comments with the executive... More

Amsterdam, The Netherlands
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Dead sea is amazing! Several pools and spa's. The mud makes your skin really soft. Unfortunately there where a lot of flies when we visit this resort. Also we needed to wait one hour for our snacks at the splash bar! (Cold spring rolls and chicken wings). Entree

Was this review helpful? Yes 1
Abeer K, Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, Thank you for your feed back of your day at the Moevenpick Resort & Spa Dead Sea on Trip Advisor this past October. I am glad that you had enjoyed spending the day at the resort and the mudding in the Dead Sea . Also I sincerely apologize for the delay of service at the pool and... More

1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is nice and the stuff are so kind and the service is very good especially in valley cafe where the program is so interesting and the service is very good.i enjoyed my visit to the caffe and want to thank tbe stuff especially mr. Hashim he is profisional .thank you movenpik

Was this review helpful? Yes
Abeer K, Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, I refer to your comments in regards of recent stay with us at the Moevenpick Resort & Spa Dead Sea and thank you for having taken your time to write your comments on Trip Advisor. We are very pleased to read that you have enjoyed your stay at our resort and happy to know that you had... More

Brighton and Hove, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I happen to think that the Movenpick is an incredible hotel and I am frequent visitor there, along with many of my family and friends who also highly recommend the hotel. The reception staff are very welcoming and always trying to ensure that we are comfortable. Youre offered a cooling welcome drink and asked to relax as they get round... More

Was this review helpful? Yes 1
Abeer K, Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, We are very grateful that you took the time to write about the Moevenpick Resort & Spa Dead Sea and came to our defense. As you know the resort is like no other with it's unique design and ambience and our aim is to provide the best service that our guest would expect from us. I know... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 19, 2014

I used to be one of the big fans of the Movenpick Dead Sea due to the unique architecture that it has and the landscape along with the private zones it offers. However, I was extremely disappointed during my last visit of one week due to the very low quality of customer service! You hardly can get your order/ request... More

Was this review helpful? Yes 3
phoesli, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, I am sorry to read that you have faced issues during your recent stay with us at the Moevenpick Resort & Spa Dead Sea. It goes without saying that I have discussed your comments with the executives concerned, in order to ensure that remedy actions are being taken accordingly. Please accept our apologies for any inconveniences caused.... More

Houston, Texas
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 17, 2014

These big names hotels damaged their names since the day they entered Jordan. I have been to the best hotels in Aqaba and the dead sea, and I can tell you the problem is that the Jordanians are not good at the hospitality business. Their attitude and service way tooooooo bad. For those hotels to preserve their reputation, they need... More

Was this review helpful? Yes 6
phoesli, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, I have taken careful note of your comments, regarding your recent visit to the Moevenpick Resort & Spa Dead Sea. As a foreign company, operating in Jordan, it is important for us that we further the local workforce, which means the development of human resources from the Jordan Valley and beyond. Having said that, we have now... More

Ammanford, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 15, 2014

One of the best hotels and resorts in the world...The movenpick hotels really know how to let their guests enjoy every moment of their accommodation. My first experience was in their hotels in Aqaba and now after staying in their resort in Dead Sea i am pretty sure that they are probably among the best in the world. The hotel... More

Was this review helpful? Yes
phoesli, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, WOW, what a nice review – thank you very much! We all at the Moevenpick Resort & Spa Dead Sea are delighted to read that you have enjoyed your stay at our resort and that you were satisfied with the services and facilities provided. It would be all our pleasure to have you back soon and we... More

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Additional Information about Moevenpick Resort & Spa Dead Sea

Address: Dead Sea Road | PO Box 815538, Sweimah 11180, Jordan
Location: Jordan > Dead Sea Region > Sweimah
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Moevenpick Resort & Spa Dead Sea 5*
Number of rooms: 358
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Also Known As:
Moevenpick Resort And Spa Dead Sea
Moevenpick Resort & Spa Dead Sea Hotel Sweimah
Moevenpick Hotel Amman
Moevenpick Hotel Dead Sea
Movenpick Dead Sea
Moevenpick Resort & Spa Dead Sea Jordan

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