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Moevenpick Resort & Spa Dead Sea

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Dead Sea Road | Sweimeh Area, Sweimah 11180, Jordan
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Moevenpick Resort & Spa Dead Sea
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Moevenpick Resort & Spa Dead Sea
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1,657 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (285)
Date | Rating
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    (468)
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    (301)
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Amman, Jordan
1 review
5 of 5 stars Reviewed 2 days ago NEW

For me movinpuc is really special, rooms are clean and old /modern style. We always go there with and spend most of the time in the infinity swimming pool. Also can use zara spa which you will enjoy free fruit , water, private area. But the thing you have to pay extra 25 JD to inter the spa, but it... More 

Was this review helpful? Yes 1
A TripAdvisor Member
1 of 5 stars Reviewed 2 days ago NEW

I checked in today for a 3 days business meeting, before I sleep i called the guest service requesting an iron & a dental kit & they promised to send it right away but i kept waiting for more than 1.5 hours at midnight & despite many many calls to guest services & reception they never picked up After many... More 

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Oxford, United Kingdom
5 of 5 stars Reviewed 4 days ago NEW

Wonderful stay and relaxing 24 hours. Belly dancing enjoyable. The swimming pools clean and very clear, sand at the bottom of the children's pool, so no stubbed toes. 24 hours not long enough, recommend

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
TWAISSI, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, Thank you for taking the time to post your kind feedback on Tripadvisor. We are delighted to know that you have enjoyed your stay with us, the hotel facilities and services provided met your satisfaction and exceeded your expectations. Hoping to have the pleasure of welcoming you should your travel plans bring you back to Dead Sea.... More 

Doha, Qatar
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

we went to the hotel last week and had to wait for 2 hours to get our rooms. The lobby looked like a Souq ( Market)with so many people waiting for their rooms and complaining about the delay. When we booked they told us we can check in at 4 pm, which is very late any way, when we got... More 

Was this review helpful? Yes 1
TWAISSI, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback of your recent stay on Tripadvisor. I have taken careful note of your comments and sorry to read that your stay was marred with the mentioned deficiencies. As your comments are an invaluable source to review our performance and achieve excellent service to our valued guests, I... More 

Amman, Jordan
5 of 5 stars Reviewed 4 days ago NEW

everything was great the staff was really friendly the only thing that bothered us from the whole trip is that they were late to give us the room due to the fully booked weekend, above all it was amazing

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
TWAISSI, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, Thank you for taking your precious time to post your comments on Tripadvisor. My team and I are happy to read that we have succeeded in meeting & exceeding your expectations and to know that you have given us an opportunity to demonstrate our commitment to hospitality. Your kind feedback is a source of great encouragement for... More 

Dammam, Saudi Arabia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel, good service, best spa.. Stay at the village and use the spa, the pools are nice and the best sunset is by the infinity pool. Limited restaurant options though, but the available ones are still nice!

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
TWAISSI, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, Thank you for taking the time to post your kind feedback on Tripadvisor. We are delighted to know that you have enjoyed your stay with us; the hotel facilities and services provided met your satisfaction and exceeded your expectation. We hope to have the pleasure of welcoming you should your travel plans bring you back to Mövenpick... More 

Amman, Jordan
1 review
4 of 5 stars Reviewed 5 days ago NEW

beautiful resort with different style than other hotels in Dead Sea, nice staff and tasty food, strong Wifi connection (the problem that you can get only one connection for each room in the same time). the major problem is in the check in, the hotel policy says that you will take your room at 4:00 pm; i reached the hotel... More 

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
TWAISSI, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, Thank you for taking the time to share your review on Tripadvisor. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future.... More 

Amman, Jordan
2 of 5 stars Reviewed 6 days ago NEW

Took us 2 hours to do check in. plumbing, Air conditioning, TV and fridge need to be fixed. Our booking requests were totally ignored. We were happy with the room's low price per night, however it turned that the rate was high compaired to what they offer.

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes 1
TWAISSI, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest Thank you for posting your feedback on Tripadvisor regarding your recent stay at the Mövenpick Resort & Spa Dead Sea. As your comments are an invaluable source for us to review our performance and strive to achieve excellent standards of product and service to our guests, they have shared with the departments concerned to ensure future improvements.... More 

Amman, Jordan
4 of 5 stars Reviewed 6 days ago NEW

As mentioned rooms needs renovations. But my stay was goodand staff was teally friendly and welcoming . Lunch buffet menu is not that perfect and even tge bar menu and service is not that good .. Hope u take what isaudinto consideration

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
TWAISSI, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest Thank you for posting your feedback on Tripadvisor regarding your recent stay at the Mövenpick Resort & Spa Dead Sea. Be rest assured that your comments are an invaluable source for us to review our performance and strive to achieve excellent standards of product and service to our guests. Additionally they will be shard with the departments... More 

Chicago, United States
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I've been to the Dead Sea Moevenpick on two occasions. Both of my experiences were horrendous. The first time I went there, I was part of group of 10 expats. So after we purchased daily passes to access the pool ($70+/day/person), we discovered that the place was super crowded and there was barely any room on the pool. We ended... More 

Was this review helpful? Yes
TWAISSI, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback of your recent stay on Tripadvisor. I have taken careful note of your comments and sorry to read that your stay was marred with the mentioned deficiencies. As your comments are an invaluable source to review our performance and achieve excellent service to our valued guests, I... More 

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