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Moevenpick Resort & Spa Dead Sea

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Dead Sea Road | PO Box 815538, Sweimah 11180, Jordan
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Moevenpick Resort & Spa Dead Sea
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Moevenpick Resort & Spa Dead Sea
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1,619 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (282)
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    (468)
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All months
1 review
1 of 5 stars Reviewed yesterday NEW

This trip was a mess, I will describe it as the following: My bags has been searched two times at the door, I felt like I am at the airport??!! I felt so offended as my first impression was that the security guy was so rude and have more authority than any manager there. First room was so old and... More 

Was this review helpful? Yes
Singapore, Singapore
1 review
5 of 5 stars Reviewed yesterday NEW

I have had an excellent holiday. Room, service and food were excellent. But there are two things I have to mention: some works started on the beach to improve the entrance to Dead Sea, I hope it would be much better after. The second one: Internet was just terrible. Slow, freezing and interrupting.

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

They were undergoing a much needed upgrade - gave it three stars as the bed was bad boxy and springy which you shouldn't get in a hotel claiming to be five stars. The facilities however are excellent and you even have a lifeguard on duty for the dead sea. Although you would struggle to drown the water stings your eyes... More 

Was this review helpful? Yes
phoesli, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, I refer to your recent stay with us at the Moevenpick Resort & Spa Dead Sea for which we thank you. Careful note has been taken of your comments, posted on Tripadvisor, and I have discussed them as well with my team. This is to inform you that during the upcoming room renovation, the beds will be... More 

Bangkok, Thailand
Level Contributor
88 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was the best hotel of all. Lovely grounds with 4 pools, a huge spa, super kids area, their own private beach at the Dead Sea with very helpful lifeguards there and good food but great service. The Duty Manager, Yasser, was so helpful to us and is a lovely gentleman.Great TV choices, a nice balcony and beautiful views and... More 

Was this review helpful? Yes 1
phoesli, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, Many thanks for your kind review and recommendation on Tripadvisor. We are very pleased indeed that you have enjoyed your stay at our resort and that you were satisfied with our services and facilities. Mr Yasser Yassin, our Guest Relations Manager, was thrilled to read your complimentary remarks! We all at the Moevenpick Resort & Spa Dead... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was there last yaer. It is no bad 5 stars hotel. breakfasts is good, rooms are big enough but look old. Se is wonderful but spa is expensive. It is boring in the evening. If you need to treat you can come here for sure but it is not for people who want enjoy night life. To Amman around... More 

Was this review helpful? Yes 1
phoesli, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, I refer to your posting on Tripadvisor, regarding your recent stay with us at the Moevenpick Resort & Spa Dead Sea. Careful note has been taken of your comments, which have as well been shared with my executive team. This is to inform you that we are planning to renovate our guest rooms very soon. Corresponding mock-up... More 

Amman, Jordan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

being a Jordanian myself, i have tried all of the hotels in the Dead sea and trust me when i tell you that the Moevenpick is one of the top and must go to Hotels! to start with the Reception Manager "Mohd Tarteer" who really made sure we have a pleasant day since the moment we came in by the... More 

Was this review helpful? Yes 2
phoesli, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, Referring to your posting on Tripadvisor, I am extremely pleased to read that you have enjoyed your stay at our resort and that you were satisfied with the services and facilities provided. I wish to inform you that we have some great offers, among others specially designed for the Jordanian clientele, valid throughout the summer and hope... More 

Kyoto, Japan
1 review
4 of 5 stars Reviewed 6 days ago NEW

The resort had all one needed, offered with high quality. The location is perfect and the room very nice. However, it was very loud until late at night, partly thanks to the Kempinsky hotel next door with music coming from all directions. If your priority is quiteness, I'm not sure this is the place to be. Also, the check-in was... More 

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
phoesli, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, Many thanks for your posting on Tripadvisor, regarding your recent stay with us at the Moevenpick Resort & Spa Dead Sea. I am sorry to read that the music of the party in one of our neighboring resorts has disturbed your stay. We were of course in contact with our colleagues there and they have made some... More 

Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Checked in with ease and felt very welcome. The pools had an amazing view of the dead sea. Service overall was great. Yasser Yassin helped check me and my friends in, and made our entire visit really wonderful. Thank you! :)

Was this review helpful? Yes 1
phoesli, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, I refer to your posting on Tripadvisor, regarding your recent stay with us at the Moevenpick Resort & Spa Dead Sea, for which I thank you. The team and I are very pleased to read that you have enjoyed your stay at our resort and that you were satisfied with the services and facilities provided. Especially Mr... More 

Irbid, Jordan
1 review
5 of 5 stars Reviewed 1 week ago

It was a good time i love the place service food room very clean everything excellent :)........ Thanks a lot for everything and I love the hookah it was very good and good flavor it amazing love the hotel

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
phoesli, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, Many thanks for your posting on Tripadvisor, regarding your recent stay with us at the Moevenpick Resort & Spa Dead Sea. I am very pleased to read that you have thoroughly enjoyed your time at our resort and that you were satisfied with the services and facilities provided. Please try to visit us again sometimes this summer.... More 

Canton of Neuchatel, Switzerland
1 review
1 of 5 stars Reviewed 1 week ago

Such a reputable hotel, with such high number of issues and let downs! Coming from a hotelier background with several degrees from Glion, Les Roches, And IHTTI, I must say I have never faced such an incompetent and unprofessional treatment all through out the entire two day stay. To cut things short:- 1) When I personally called reservation, the employee... More 

Was this review helpful? Yes
phoesli, General Manager at Moevenpick Resort & Spa Dead Sea, responded to this review

Dear Valued Guest, I refer to your review on Tripadvisor, regarding your recent stay with us at the Moevenpick Resort & Spa Dead Sea. Careful note has been taken of your comments and I have discussed them as well with my executive team. I am sorry to read that your stay was marred by some deficiencies. Please accept our apologies... More 

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