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Jordan Valley Marriott Dead Sea Resort & Spa

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Dead Sea Road, Sweimah 11190, Jordan
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Best prices for: 1 room 1 guest
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Jordan Valley Marriott Dead Sea Resort & Spa
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Jordan Valley Marriott Dead Sea Resort & Spa
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1,201 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dhahran, Saudi Arabia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a lovely hotel at the Dead Sea in Jordan. Worth a night. Great pool and views of the dead sea and a great spa. The staff were very polite and even gave us an upgrade which was very very nice. We had alot of fun here and i would love to go back one day.

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Amman, Jordan
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Marriott resort is a great place for you to relax and enjoy the facilities, i have stayed there for one night with my wife and my 5 months old baby. The room is spacious with all the facilities there, we were given the rooms with direct access to the pools, it has a terrace the overlooks the pools, great... More 

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Colombo, Sri Lanka
Top Contributor
134 reviews 134 reviews
73 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed 1 week ago

I don’t know why we chose this hotel – I think it’s because of the website, it looked so good. The dead sea is a funny place before you get there you think that its really developed and there is lots of infrastructure but that’s not the case, there is a strip of road , dirt on one side in... More 

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Russel S, General Manager at Jordan Valley Marriott Dead Sea Resort & Spa, responded to this review

Dear boski, On behalf of the executive committee members of the Jordan Valley Marriott Resort & Spa, I would like to personally thank you for choosing our resort and also to extend my sincere apologies for the inconvenience you have encountered during your stay with us. Your candid feedback is of a tremendous value to us and please rest assured... More 

Riverside, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent customer service, staff were all wonderful, property is gorgeous! The pools, the suites, outdoor areas and mostly, the staff everywhere were always ready to help with ample supplies of smiles! I will have to come back!

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Russel S, General Manager at Jordan Valley Marriott Dead Sea Resort & Spa, responded to this review

Dear 142nenette, Thank you for choosing our resort for your recent stay with your partner and I’m delighted to hear that you had a great stay. Hope that you will visit us again soon. Sincerely, Russel Storey General Manager More 

Amman Governorate, Jordan
1 review
5 of 5 stars Reviewed 2 weeks ago

I've been in all hotels at the Dead Sea....this is one of the hotels which kept its standard top....have great varieties on special ocasions....clean...service is top...... Thanks to all staff there....especially mr. Abdulhaleem and counter staff and room service and allllllll

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Russel S, General Manager at Jordan Valley Marriott Dead Sea Resort & Spa, responded to this review

Dear MaralMark, I very much appreciate your feedback and am delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again... More 

Essex
Top Contributor
298 reviews 298 reviews
91 hotel reviews
160 helpful votes 160 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

5 star hotel expect large public areas lavishly styled and furnished, tick. Spotless modern rooms, tick. Expansive pools and outdoor areas, tick. Various restaurants with good food, tick....etc etc. It seemed to us that that The Marriott had all the basics you should expect. What makes the difference in a place like this is the service. Unlike most recent reviewers... More 

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Russel S, General Manager at Jordan Valley Marriott Dead Sea Resort & Spa, responded to this review

Dear JohnandCarolineUK, I wanted personally to let you know how gratifying it was to receive your amazing review about your stay with us as with a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have exceeded your expectations. I have taken the liberty of sharing your kind... More 

Santa Monica, California
Top Contributor
63 reviews 63 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We did not stay at the hotel. We purchased their day pass. It was well worth the 60JD- 35JD could be used towards the pools or as credit towards a spa service & the remaining 25JD can be used towards food and non-alcoholic beverages.

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Russel S, General Manager at Jordan Valley Marriott Dead Sea Resort & Spa, responded to this review

Dear smadhure, Thank you for your review as we are very happy to know that you have enjoyed your day pass at the resort and found that our service was so good. I hope that you will give us the chance to wow you on your next stay with us. Sincerely, Russel Storey General Manager More 

Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I don't know where to start from! The waiter at the Italian restaurant randomly tells people that the restaurant is fully booked they show up and asks them to sit inside when there was no bookings made! Every single time we ordered room service or had lunch/dinner at one of the 3 poor restaurants we found out that we were... More 

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Russel S, General Manager at Jordan Valley Marriott Dead Sea Resort & Spa, responded to this review

Dear Alaa H, My apologies for the less than satisfactory experience at the resort and I will make sure to discuss these issues with our Director of Food & Beverage as this is certainly not the typical experience there. Sincerely, Russel Storey General Manager More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Awful food, awful service. The rooms are sub par. This is not a five star hotel. Do not attempt to make a call to cell phones local or otherwise from your room, you will be severely poached. Pools close at sunset.

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Russel S, General Manager at Jordan Valley Marriott Dead Sea Resort & Spa, responded to this review

Dear Nader H, It was a disappointment to read that our food, service and rooms have not met with your expectations. I have sat down with our executive team in order to view your feedback and make sure that all issues were solves properly. Please feel free to contact me at the resort to discuss your issues further. Sincerely, Russel... More 

New York City, New York
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This location is great and right on Dead sea good and safe . You will be disappointed when you go to the dead sea beach. Hotel has made good connection from their property but still room to improve. You will get bucket of dead sea mud and one public shower . Restaurants serve average food and spa in the hotel... More 

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Russel S, General Manager at Jordan Valley Marriott Dead Sea Resort & Spa, responded to this review

Dear Ravi B, Thank you very much for your feedback and I’m glad that you have enjoyed your stay with us. I am very sorry to learn that the quality of service provided by our front desk staff did not quite meet your expectations. I will make sure to review this with our team to get this corrected properly. Also,... More 

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