EVerything was just.. terrible... Everything. i have never seen anything like this! And it's quite expensive hotel... and what you get.. I dont have words to express my feelings Staff is aweful.. not nice .. even animation..(The worst I have ever seen in my life) The main animation guy was wasling by us and never said hello..as if what are... more

Having seen some reviews shortly before trip I knew what to expect. All negative reviews became true. The only positives: nice weather, nice beach, friends to play volleybal, no need to reserve pool or beach sun beds (because 1600 beds capacity of hotel was filled only up to max 400, thanks God...). The hotel has a potential to be a... more

Stomach illnesses, ear infections, stenches flowing from the backstairway, guests on IVs--is this a nightmare? No. It is a typical week at the Sural. If this is a 5 star hotel, then Motel Six is the Ritz. The rooms are strictly functional. Not a smidgeon of extra comfort. there is only one "a la carte" restaurant. Thus one must join... more

Thanks God we've just returned back home from Sural Resort and will never go back there again!!! In fact Sural Resort was a dirty and strangely managed 2* hotel (not 5* like it's advertised) during our stay 19-31.72008. We've paid 3750,- EUR for family room and all inclusive service for 4 members. Our stomach problems with the food have started... more

This hotel was OK in the sense that it was advertised as a 5 star hotel--which it is not. The rooms were very , very basic and the beds were not comfortable at all. However, the service we received far exceeded any service I've ever received anywhere else at a 5 star hotel. The staff went out of their way... more

It was wonderful though service needs to be increased. more

Although the website potrays the hotel as a luxurious resort, do not be fooled. I booked my stay there for 5 nights but refused to stay any longer after 1 night. Smoking policies do not exist inside the hotel. ie. Open your room door to go into the corridors and the smell of cigarette smoke will overwhelm you. The fact... more

We have just returned from a two week stay at the Süral Resort in Colakli, Side. This is a new hotel, opened in May 2005,and it is enormous! There are two large pools, one with waterslides etc,and also quite a large private beach front.The rooms are fine, not 5 star but okay, and everywhere it is very clean . The... more

der Erholungswert war gut,die zeitweiligen Baumassnahmen und die Sauberkeit des Strandes haben gestört,die Ausstattung des Bades sollte verbessert werden.Ansonsten ist... more