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Hotel & Spa Poco a Poco

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| Santa Elena Centro, Frente Al Centro Comercial Plaza Monteverde, Costa Rica
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1 room 1 guest
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460 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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Costa Rica
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

Few establishments are committed with Monteverde all around. This fine hotel and SPA is definitively a very important part of the community in every way. They offer excellent accommodations, an extraordinary service and are completely involved with the improvement of the community. Highly recommended to every visitor.

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Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: - Good location to get anywhere - Help you organise trips - Has a parking for your car - Dinners are nice Cons: - The rooms are extremely dark, not nicely furnished and looks a bit old and dirty. - The breakfast is horrific!

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Gerencia Genera... H, Director General at Hotel & Spa Poco a Poco, responded to this review

Dear Mrs Lucy, Thank you for your review, our location is one of our biggest hightlights, our restaurant is also very good, for lunch, dinner, and we have very few negative comments about breakfast, perhaps you could be more specific next time so we have a better understanding fo your complaint. we offer 4 options of breakfast, fresh, balanced and... More 

washington, DC
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Sometimes there's nothing much wrong with a hotel, but it's just not quite worth the money you're paying. Poco a Poco has an average room, average looks, and enough services for most, but just isn't that great. The room (Standard Room - Bromelia) is a bit drab and stifling, not a place that encourages one to hang out. There are... More 

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GuidoMontero, Director General at Hotel & Spa Poco a Poco, responded to this review

Dear Tomaj. Thank you for your very detailed review. We are very glad you are giving us the chance to improve our services through your feedback. I do agree with you about some topics and also, disagree about certain remarks, such as the random amenities. Our rooms have: ( all rooms ) Flat screen tv, cable, dvd player, coffee maker,... More 

Province of Cartago, Costa Rica
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is a great hotel. Great service; the staff is wonderful. Rooms are decent, clean and comfortable. The location is Ideal since you are close to town and close to Monteverde. Great place to stay if you are in Monteverde.

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GuidoMontero, Director General at Hotel & Spa Poco a Poco, responded to this review

Dear Malcom, Thank you very much for your review. Our staff is very outgoing and helpful and we are very proud of our achievements in customer service. Hotel Poco a Poco is a comfortable, clean and very well located facility, were or guests are able to enjoy the best of Monteverde and our comforts. Thank you and we hope you... More 

Atlanta, Georgia, United States
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed July 29, 2015

This was a nice enough place. Not what we were used to by the other hotels we had stayed in. This was in town and on a Main Street. The staff was really nice and we really enjoyed all our meals there and at night a really good young man who was a wonderful singer. The waiter we had was... More 

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GuidoMontero, Director General at Hotel & Spa Poco a Poco, responded to this review

Dear Mrs Dianne: Thank you for your review. We have a modern, comfortable, well equipped property, well located, close to town and filled with amenities. Jacuzzi, spa, pool, workout room, live music, great menu and well equipped rooms. Our location should be regarded as a plus, since guests are able to access down town, enjoy the chance to explore around... More 

Redding, California
Level Contributor
49 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 20, 2015

Hotel is located near a market and good restaurants and is an easy walk into the small town. Their breakfast was included and made to order. There are various choices and they were all good and came quickly. We had dinner one night and it was tasty too (fish in ginger sauce & my friend had a pasta). We had... More 

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GuidoMontero, Director General at Hotel & Spa Poco a Poco, responded to this review

Dear Mrs Dot. Thank you very much for your review. We are very proud of the service we provide and the quality of our amenities. We did have troubles with our hot tub, sadly it did not function properly for a couple of days, one of those things we have not quite control over and we are very far from... More 

Austin, Texas
1 review
2 of 5 stars Reviewed July 17, 2015

Our family of four had one of the "quieter rooms." The view of Monteverde is beautiful as is the location. The cleanliness of our room, however, left much to be desired. Upon checking into the room, it was quite obvious the sheets on both beds were not clean. Please don't ask. We had ALOT of explaining to do to our... More 

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GuidoMontero, Director General at Hotel & Spa Poco a Poco, responded to this review

Dear Mrs Beca, thank you very much for your review. We obviously did not succeed with you and your family, first of all, our rooms are comfortable, well equipped, yet not quite big enough for 4 people, we try to compensate with a very reasonable extra person rate, nevertheless is still hard with parents traveling with adults or teenagers. Let... More 

Travelers are raving about these Monteverde hotels

San Jose, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 15, 2015

The front desk staff here is beyond amazing. They are the heart of the hotel. We arrived a day early (I messed up my reservation date!) and they fixed it right away for me with a smile on their face. They helped me book excursions horseback riding which was fabulous as well as the night hike was equally enjoyable. They... More 

Was this review helpful? Yes 2
GuidoMontero, Director General at Hotel & Spa Poco a Poco, responded to this review

Dear Mrs Samina, greetings from Hotel Poco a Poco. Thank you very much for your very nice and complete review. We are very glad you found our service up to your expectations, it is our pleasure to give the best and make every guest feel welcomed. Whenever we can, we try our best to accommodate and as long as it... More 

Marlton, New Jersey
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 9, 2015

We stayed on through a Gate 1 promotions tour. The location is close to many things and it was about a 10-15 minutes drive from the area where the the reserves are. I fully support the mission of them being ecofriendly. Our room was very clean and the beds were comfortable. They had a large DVD collection which was nice... More 

Was this review helpful? Yes
GuidoMontero, Director General at Hotel & Spa Poco a Poco, responded to this review

Dear Mrs/ Miss Taylor, Thank you for your very nice review, we really try our best to create a nice ambience, deliver the best service and to minimize the negative impact of our operation, I´m very glad you enjoyed your stay, our amenities and our location. We did have issues with the hot tub, and unlikely, the weather became every... More 

Heredia, Costa Rica
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 27, 2015 via mobile

This is the nicest place you can get in Monteverde for a reasonable price. My boyfriend and I spent two nights here in May. He picked this hotel because he had been here once before. I wanted to go with something more basic and less expensive, since Monteverde is all about the outdoors. He insisted that we went with this... More 

Was this review helpful? Yes 1
Gerencia Genera... H, Director General at Hotel & Spa Poco a Poco, responded to this review

Dear Melanie, we are so proud to get more and more repeating guests, especially since they are from Costa Rica, besides our regular discount, we also like to treat locals with added values etc, We are indeed the best value place in Monteverde, close to town, affordable and comfortable, the biggest high light: our service and staff, they are always... More 

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