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Heliconia Hotel

Cerro Plano | Frente a la Escuela Rafael Arguedas, 10921-1000, Costa Rica
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234 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Winter Garden, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

If you're looking for long walks to your room, this is the hotel. No WiFi in room, which was disappointing. Restaurant was enjoyable, and had the WiFi. Rooms were very nice, bathroom was excellent. Front desk was very helpful.

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OAKLAND
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 15, 2015 via mobile

Our room had a great view for watching the sunset. There are quite a few steps at this hotel, but they do have a shuttle to take you up the hill. Many small wild animals to see at night. Wi-Fi service is iffy unless you go to the reception area or restaurant.

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Leicestershire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 10, 2015

Nice rooms. Hotel staff very friendly. They neglect to mention that the room was a 40 metre up hill hike. Even though you can park your car up there it was still a drag going to breakfast. Whirlpools that make it look so attractive were empty and didn't look like they had been used in a long time. Restraunt was... More 

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The Hague, The Netherlands
Level Contributor
63 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 5, 2015

We spent a couple of nights at this hotel whilst exploring the Monteverde area. We were warmly welcomed by the "endemic" (her own words!) Lucretia, and driven up to our accommodation above the main hotel. A wonderful view. We had been given an upgrade to a family room, which was on 2 levels; upstairs were 2 large single beds, on... More 

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Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 2, 2015

My boyfriend and I visited Costa Rica for 7 days last week. We started out by flying into San Jose and from there we made our way to the Arenal Volcano and then to Monteverde for some zip-lining and adventure activities. We originally had a different hotel booked for this arrival but we waited a day too long and our... More 

Was this review helpful? Yes 1

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croft-on-tees n. yorks
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 20, 2015

We stayed here for 2 nights and found it all quite bizarre, our chalet was at the top of a hill and you really had to be quite fit getting up and down. The rooms were without heating and it was quite chilly, I got stuck in the shower and had to shout for my husband to get me out,... More 

Was this review helpful? Yes 1
United Kingdom
Level Contributor
138 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 549 helpful votes
2 of 5 stars Reviewed March 11, 2015

We dreaded this place and while the room was slightly better than expected the overall experience was poor rather than catastrophic. The rooms are ‘Tyrollean chalets’ stripped to the bone - absolutely minimal facilities, threadbare towels and no heating. This place gets seriously cold at night and fortunately the beds did have blankets and a thick duvet. And the shower... More 

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Riyadh, Saudi Arabia
Level Contributor
249 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
1 of 5 stars Reviewed February 23, 2015

I was travelling solo in a Group, I got the worst room in the Group. The room was not ready at 3 p.m. The mattress and the bed did not fit together, and it was lots of dust in the bed which I believe was "homemade". It was only one bulb from the ceiling because the lamp did not work.... More 

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Houston, Texas
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 17, 2015

The rooms are spacious, and comfortable. There was a smell to our room that we couldn't place that turned out to be from the hydrangea flowers they used as welcoming display. The staff is accommodating, and repairs were in full swing. The restaurant was decent but there are many choices in town that we found were better food for the... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 12, 2015

The windows in the room didn't close all the way, letting in bugs and making the room cold. The walls are paper thin, and we could hear our neighbors talking all night. It kept us up. The spa they advertised does not function. The Wifi only works in the lobby. They said the WiFi would work in the rooms. I... More 

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