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Premier Hotel Edwardian

Cnr Ramsey Ave and Main Str, Port Edward 4295, South Africa
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Premier Hotel Edwardian
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Premier Hotel Edwardian
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44 reviews from our community

Traveler rating
    11
    11
    8
    9
    5
See reviews for
11
18
2
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • English first
  • Italian first
  • Any
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    (44)
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    (12)
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    (9)
  • Dec-Feb only
    (23)
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Durban
1 review
4 of 5 stars Reviewed 3 weeks ago

The place was wonderful - quite, everthing in order. The staff is friendly - food was devine. No pointers going into the venue along the main road - improvement on that and also lighting to make the place more visible

Review collected in partnership with this hotel

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DDVtripadv, General Manager at Premier Hotel Edwardian, responded to this review

Dear Valued Guest Bonginkosi M, Thank you for taking the time to post this review on TripAdvisor - your feedback is greatly appreciated. I am delighted that your stay experience met your expectations, and we will certainly take your comments regarding signage into consideration. Your patronage and loyalty is highly appreciated, and we hope to be blessed with your continued... More 

Durban, South Africa
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel is in a wonderful location, but needs a lot of work. It looks very tired and old. The dishes in the self-catering are terrible. it seems because it is a self-catering unit not much effort goes into it. Being a big brand like Premier, surely you guys can take some time to referb the hotel. Many Thanks

Review collected in partnership with this hotel

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DDVtripadv, General Manager at Premier Hotel Edwardian, responded to this review

Dear Valued Guest Shearuna N, Thank you for taking the time to forward us your feedback from your recent stay. I am disappointed that your stay experience was not as expected, and hope that this will improve on your next visit. Please note that your concerns can be easily attended to if you bring them to our attention whilst still... More 

Durban, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

Great place to stay, with friendly staff and near the wildcoast sun looking forward to the next stay at premier Hotel edwardian. Would like to try the new spa facility that has been opened at the hotel

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Durban Sa
1 review
5 of 5 stars Reviewed March 19, 2015

It was nice visiting the South Coast; especially having been so far away for years. I would be recommending the visiting of my friends in the long run. The staff were very helpful especial arriving late

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DDVtripadv, General Manager at Premier Hotel Edwardian, responded to this review

Dear Valued Guest S M, Thank you for the taking the time to complete our guest survey. I am delighted by the comments we have received from you regarding your recent stay experience at the Premier Hotel Edwardian, and am grateful that you feel that the experience is worthy of sharing with your friends and family. The South Coast is... More 

1 review
1 of 5 stars Reviewed March 16, 2015

Unhappy due to cleanliness.stayed in apartment E04 self catering.Apratment floors had a layer of black dirt on it.Braai facility was appallingly filthy .Seems as apartment has not been used in a while and was not checked on before we checked in

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DDVtripadv, General Manager at Premier Hotel Edwardian, responded to this review

Dear guest Sasheen M, Thank you for this feedback from your recent stay at the Premier Hotel Edwardian, the Premier Hotel in Port Edward. I am disappointed that we were not able to meet all your expectations on this visit, but look forward to welcoming you back in the near future, which will provide us with an opportunity to improve... More 

Mthatha, South Africa
1 review
5 of 5 stars Reviewed March 9, 2015

This is the 3rd visit to Premier Hotel Edwardian and once again we thoroughly enjoyed our stay. The staff are very welcoming and friendly throughout our stay. We had a lovely 3 bedroom apartment which was very clean and spacious. Well done to Daniel and his team! We will definitely be back

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DDVtripadv, General Manager at Premier Hotel Edwardian, responded to this review

Dear Joanne M, Thank you taking the time to complete our survey, it is greatly appreciated! It is always a pleasure having you and your family stay with us at The Edwardian, and I am pleased that we are maintaining the levels of service and product you expect. We look forward to welcoming you back in the near future -... More 

durban
1 review
4 of 5 stars Reviewed March 2, 2015

Hotel was clean and spacious , good friendly staff , close to wild coast. Stunning beach views , self catering apartments is good value for money well recommended. Close to major attractions in the south coast.

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DDVtripadv, General Manager at Premier Hotel Edwardian, responded to this review

Dear Valued guest Vanisha P, Thank you for taking the time to complete our guest survey. Your positive feedback is greatly appreciated, and I will communicate this to my staff. We look forward to your next visit, and wish you well until we meet again. Regards, Daniel Velayutham General Manager More 

Johannesburg
1 review
1 of 5 stars Reviewed February 23, 2015

Poor reception,no assistance with luggage up two flights of stairs. Reception staff not very welcoming and helpful. Reception desk untidy and disorganised. Very dissapointing in general. Building needs painting.

Review collected in partnership with this hotel

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DDVtripadv, General Manager at Premier Hotel Edwardian, responded to this review

Dear Ms. Ballman, Thank you for taking the time to complete our review. I am most disappointed that your stay experience with us was less than satisfactory, and assure you that the individuals involved are being addressed with urgent training interventions. Please contact me directly for your future bookings so that I may oversee your stay experience personally, and ensure... More 

Durban, South Africa
1 review
5 of 5 stars Reviewed February 23, 2015

Hubby and I planned to spend a quiet weekend away for Valentines at Premier Hotel Edwardian and they really made our stay wonderful. Staff is friendly, polite and go the extra mile to assist with any queries you have. We were fortunate enough to experience the Valentines dinner that they had planned, the food was just exquisite and divine, the... More 

Review collected in partnership with this hotel

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DDVtripadv, General Manager at Premier Hotel Edwardian, responded to this review

Dear Mrs. Lekhraj, Thank you for taking the time to complete our survey. Your recommendations and praise speak volumes about your stay experience, and I will most definitely pass on your review to my staff. I am so glad that we were able to facilitate such an enjoyable stay experience for you and your husband, and hope to see you... More 

Durban, South Africa
1 review
3 of 5 stars Reviewed February 9, 2015

my stay coincided with water shortage, it seems as if the staff was not ready for such incident. The rooms we re spacious, but not very clean. too much dust under the beds. The staff was friendly. There was no WI-FI available in the rooms. I suggest that you must provide free Wi-Fi within the hotel precinct.

Review collected in partnership with this hotel

Was this review helpful? Yes
DDVtripadv, General Manager at Premier Hotel Edwardian, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our survey. My staff were indeed not expecting the water interruption, since we were not notified by the municipality, but we did manage to maintain the comfort and water requirements of all guests despite this unfortunate incident. Wi-fi is available at the hotel, but only in public areas such... More 

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