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Granada Luxury Resort & Spa

Certificate of Excellence
5.0 of 5
Alara Tourism Merkezi Okurcalar, Okurcalar 07415, Turkey
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Granada Luxury Resort & Spa
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Granada Luxury Resort & Spa
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317 reviews from our community

Traveler rating
    173
    75
    37
    16
    16
See reviews for
117
92
7
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (317)
  • Mar-May only
    (70)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (38)
All months
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Overall a very good experience. The rooms are luxurious and clean. The food is delicious but I would prefer more variations from day to day. The service is very good except for one man at the reception who was loud and rude. The hotel is probably nicer in the summer when the pier opens. I would like to return to... More 

Was this review helpful? Yes 2
GranadaIT, Менеджер по обслуживанию клиентов at Granada Luxury Resort & Spa, responded to this review

Dear guests, First of all we would like to thank you for choosing our hotel and for your laudatory feedback on the tripadvisor. For our team is very important to be informed that you had a pleasant holiday in Granada. Our aim is your satisfaction. Having handed all your requests and recommendations to our management, it gives us much possibilities... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After reading the negative reviews here we were very close NOT to choose this hotel. But we are so happy that we decided to believe the positive reviews!! The entire hotel is beautiful with perfect lighting and fantastic colours. Our room on the 4th floor clean, nice and had a fantastic ocean view. The staff was very helpful with all... More 

Was this review helpful? Yes 2
GranadaIT, Менеджер по обслуживанию клиентов at Granada Luxury Resort & Spa, responded to this review

Dear guests, First of all we would like to thank you for choosing our hotel and for your laudatory feedback on the tripadvisor. For our team is very important to be informed that you had a pleasant holiday in Granada. Our aim is your satisfaction. We hope to see you again in Granada. Sincerely Granada Luxury Resort SPA & Thallaso... More 

Fairfax, Virginia
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

-Food was not fresh -The building was good -Room was clean -The view of sea view room was amazing(3707) -Only some of staffs knows English well, the others speak only Turkish and the worse thing was if you speak English, french or other languages except Turkish or Dutch language unfortunately may you feel racism :( -The indoor pool was cold... More 

Was this review helpful? Yes 4
GranadaIT, Менеджер по обслуживанию клиентов at Granada Luxury Resort & Spa, responded to this review

Dear guests, First of all we would like to thank you for choosing our hotel and for your feedback. For our team is very important to be informed how did you spend your holidays in Granada and what was missing. We are really sad that you had some unpleasant situation, all your wishes is already handed to our management. In... More 

1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hi we are one of the guests of this hotel in room 3805 I want to say something about the staff of this hotel - 1: in the bar the bartender is so impolite and he behaves like a bartender of the low level hotel 2- in the week that we are hear most of the section of this hotel... More 

Was this review helpful? Yes 6
GranadaIT, Менеджер по обслуживанию клиентов at Granada Luxury Resort & Spa, responded to this review

Good afternoon Mr. Alireza, First of all we would like to thank you for choosing our hotel and for your feedback. For our team is very important to be informed how did you spend your holidays in Granada and what was missing. Unfortunately before coming to Granada you were not informed about services which you would be able to get... More 

Hawick, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 30, 2015

This year we spent a fantastic 3 days at the Granada Luxury Resort & Spa over the New Year period. We had been recommended by friends to do this and we are so pleased that we did. From the minute we entered the hotel we could tell that it was going to be special and it certainly was. Tanya and... More 

Was this review helpful? Yes 4
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 7, 2015

- the smallest room i have ever seen in a 5 star hotel (3rd floor sea side - 3323) - dirty - spider webs, limescale, dust, hair, all you can think of - torn towels, bathrobes and linens - there is no place where you could smoke at least shielded from the wind - average to poor meals - there... More 

Was this review helpful? Yes 8
GranadaIT, Менеджер по обслуживанию клиентов at Granada Luxury Resort & Spa, responded to this review

Good afternoon Mrs. Alina, First of all we would like to thank you for choosing our hotel and for your feedback. For our team is very important to be informed how did you spend your holidays in Granada and what was missing. Unfortunately before coming to Granada you were not informed about services which you would be able to get... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 13, 2014

Despite the distance from the airport, but a wonderful place to spend a weekend Rooms are perfect , every part of room is simply amazing , you can sleep without hearing the highway or neighbors. Walls are perfect ! Breakfast was super , lunch and dinner also, shows are amazing , crew is perfect , pool water is clean There... More 

Was this review helpful? Yes 3
GranadaIT, Konuk İlişkileri Müdürü at Granada Luxury Resort & Spa, responded to this review

Dear Guest; First of all we would like to thank you for choosing our hotel and for your feedback on the Tripadvisor. Me and my whole team very happy to read that you were satisfied with our hotel. We hope to see you again in Granada and thank you for your feedback again. Sincerely; Granada Luxury Resort SPA & Thallaso... More 

2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 6, 2014 via mobile

The best holiday. You can't ask more! Thank you Granada! Great view, great staff, great service, great food. What else you can ask for a good vacation. It was one my my best memory for holiday vacation.

Was this review helpful? Yes 5
GranadaIT, Konuk İlişkileri Müdürü at Granada Luxury Resort & Spa, responded to this review

Dear Natasha, Thank you for your positive review. Your feedback on our customer service is most rewarding and motivation for our Team. I truly hope to be able to welcome you back to the Granada Luxury Resort SPA & Thalasso in not too distant future. Best regards, Granada Luxury Resort SPA & Thalasso Team More 

Tbilisi,Georgia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2014

At first, i am totally fond of Granada luxury resort and spa, I highly suggest you go and spend your times on holidays. I liked how the working personnel deal with customers so polite and gentile (especially Batu Reception). All food and dishes are tasty and see food with a wide range. Granada is a mixture of (oriental) Asian and... More 

Was this review helpful? Yes 1
GranadaIT, Konuk İlişkileri Müdürü at Granada Luxury Resort & Spa, responded to this review

Dear Elene, Thank you for your positive review. Your feedback on our customer service is most rewarding and motivation for our Team. I truly hope to be able to welcome you back to the Granada Luxury Resort SPA & Thalasso in not too distant future. Best regards, Granada Luxury Resort SPA & Thalasso team More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 21, 2014

The best hotel i've ever been ! The staff is good, the hotel is good what else i wanna to say :) Ok, the hotel looks great,new with beautiful colours at night in outside. Inside is the same - great & beautiful & luxury, with lot of drink stops. The rooms are cleaning every day and is there all what... More 

Was this review helpful? Yes 2
GranadaIT, Менеджер по обслуживанию клиентов at Granada Luxury Resort & Spa, responded to this review

Dear guests, First of all we would like to thank you for choosing our hotel and for your laudatory feedback on the tripadvisor. For us is very important to be informed that you had a pleasant holiday in Granada. Our aim is your satisfaction. Hope to see you soon again in Granada. Sincerely Granada Luxury Resort SPA & Thalasso team. More 

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