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Mercure Brussels Airport

74 avenue Jules Bordet, Evere, Brussels 1140, Belgium
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Mercure Brussels Airport
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250 Reviews from our TripAdvisor Community

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Bournemouth, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a one night stay here on the return leg of our Christmas break The hotel is what you would expect fro a chain hotel at an airport but much better than normal. Meal and breakfast both very good. The bar and barman was pleasant. The room was way above the norm for an airport hotel. Well done Mercure for... More 

Helpful?
Thank Alan H
MBA0958, Responsable commercial at Mercure Brussels Airport, responded to this review

Dear, I thank you very much for your comment and will be glad to share them with our team members. Thank you for your stay in our hotel and it will be always a pleasure to welcome you, Sincerely yours. A.D. More 

Carnate, Italy
Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Embarrassing: smoke smell in the room, double room for 1 guest with two single-beds. Frigobar empty, expensive and with all services as extra under payment. Absolutely to be avoided. A trap for one night business people...

Helpful?
Thank Gigi P
MBA0958, Responsable commercial at Mercure Brussels Airport, responded to this review

Dear Mr, Many thanks for having taken the time to share your opinion. We are very sorry to read that you were not satisfied about your experience in our hotel. Indeed we propose 1 of our 8 floors with smoking rooms (appreciated by some of our international customers)… It is true that for nonsmokers, it may be a displeasure. So... More 

Travelers are raving about these Evere hotels

Somerset
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at the Mercure Brussels Airport Hotel many, many times and I am always incredibly impressed by the friendliness and professionalism of the staff. In particular, Julia who works on the reception deserves a special mention. She always greets me in a welcoming manner and knows that I like a quiet room at the back on the hotel.... More 

Helpful?
Thank Kajakster
MBA0958, Responsable commercial at Mercure Brussels Airport, responded to this review

Dear, It is appreciable to read your very positive comments and will share it with Iulia and all the team. Again thank you very much and we hope to welcome you soon again, Yours sincerely A.D, More 

Prague, Czech Republic
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 15, 2015

the hotel is in walking distance to some offices, so it was very comfortable to reach the meeting place for me. spacious room and very quiet. they promised airport shuttle, however it was not available on Friday afternoon. no breakfast included in my booking.

Helpful?
Thank dave b
MBA0958, Responsable commercial at Mercure Brussels Airport, responded to this review

Dear Mr, Many thanks for having taken the time to share your opinion. It is appreciable to read your overall positive comments. We hope to welcome you again. Kind regards, A.D. More 

Luxembourg City, Luxembourg
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed December 2, 2015 via mobile

I was there for a training. The location is good, as you are near the airport. However, the room was not. First, the mattress was hard like wood and I slept really badly. Second, the shower was really dirty. The breakfast, like the night, is overpriced (20 euros) and the quality was poor. I probably will never be back.

Helpful?
Thank Horde_Prime
Bradford, United Kingdom
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 8, 2015

My first impressions weren't good, but that's no fault of the hotel itself. I was absolutely mugged getting a taxi from the airport; €30! And to top that, I lost my iPhone on the way! Now, onto the hotel itself. The rooms are fair; good 3* quality with especially good and strong power showers - both a rain head and... More 

Helpful?
Thank Ulape
MBA0958, Director of Sales at Mercure Brussels Airport, responded to this review

Dear, Thank you for your comments concerning your stay in the Mercure Brussels Airport. We are very sorry for what happened at your arrival. It is appreciable to read your overall positive comments. Again thank you very much and we hope to welcome you soon again, Yours sincerely A.D, More 

Ieper (Ypres), Belgium
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 5, 2015

we usualy stay at the Mercure it is quiet and we can open the window. other hotels closer to Zaventem are very nosy and cannot open the window. keep in mind that the restaurant is closed on saturday night

Helpful?
Thank 27xoros
MBA0958, Director of Sales at Mercure Brussels Airport, responded to this review

Dear Sir, It is appreciable to read your very positive comments and will share it with all the team. Thank you very much and we hope to welcome you soon again, Yours sincerely A.D, More 

Chudleigh, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 20, 2015 via mobile

Although looking very drab and dirty on out side once in side it was a very nice hotel .large rooms very clean nice bed good night's sleep. Food was. 1st class .good hotel for over night stop.staff were very helpful would use again if in the area

Helpful?
Thank Peter C
MBA0958, Responsable commercial at Mercure Brussels Airport, responded to this review

Dear Sir, It is appreciable to read your very positive comments and will share it with all the team. Thank you very much and we hope to welcome you soon again, Yours sincerely A.D, More 

London, United Kingdom
Level Contributor
155 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed October 18, 2015 via mobile

The Mercure Brussels is about a 5 minute taxi ride from the airport €20. In a very quite part of town with little around to see. When we arrived around 20:30 the restaurant was closed and the bar food had almost run out, so we had to eat out, nearest open resturant was a 10 minute walk away Le Pirate... More 

Helpful?
Thank Afctripod
MBA0958, Responsable réception at Mercure Brussels Airport, responded to this review

Dear Mr, Thank you very much for your comments, it's important for us to receive feed-backs from our guests to improve our services. We do hope to welcome you again in our hotel, Best regards, A.D. More 

Singapore, Singapore
1 review
2 of 5 stars Reviewed October 10, 2015

Stayed for two nights from Oct 6-8th and on the 8th nigh when I went to the restaurant for dinner, I was offered by the male attender a table immediately. Though the table was covered with the sheet, it was not prepared the way as the tables were. Then the lady attender came and took the order 'wok made chicken... More 

Helpful?
Thank Girimenon
MBA0958, Responsable commercial at Mercure Brussels Airport, responded to this review

Dear Sir, Many thanks for your review, we are very sorry to read that you were not happy about your experience in our hotel. Regarding your diner, it is really not the quality of service we want to give to our guest. As you pointed, we like to interact with our guests, but this should not interfere with our service.... More 

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