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All 4 Etterbeek hotels

Sofitel Brussels Europe

5.0 of 5 Hotel   |   Place Jourdan 1, Etterbeek, Brussels 1040, Belgium
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Ranked #1 of 4 Hotels in Etterbeek
A recent review
3 of 5 stars reviewed 4 days ago
raetia Derbyshire
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1,166 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Derbyshire
Top Contributor
118 reviews 118 reviews
57 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I had a couple of nights at the Sofitel, booked through the company at seemingly a high price. At check-in i was offered an upgrade to a superior room. It was fine but not exceptional, possible not what I'd expect from a five star. The staff though were good apart from the breakfast room, where i had wrong orders, my... More 

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Hervé D, Manager at Sofitel Brussels Europe, responded to this review

Dear raetia, Thank you for taking the time to tell us about your experience at Sofitel Brussels Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Sydney, Australia
Top Contributor
112 reviews 112 reviews
26 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We spent four nights at Sofitel's Brussels Europe hotel between 30 December 2014 and 3 January 2015, to break the journey between Norway and Istanbul. We booked - early, on 30 January 2014 - a double superior room through olotels, for EUR €471.50. We thought that was pretty reasonable, given what was on offer for this hotel through the hotel's... More 

Was this review helpful? Yes 1
Hervé D, Manager at Sofitel Brussels Europe, responded to this review

Dear Mrs. EllaDexter, We would like to thank you very much to share your experience on TripAdvisor regarding your last stay at Sofitel Brussels Europe. We appreciate a lot your comment and it’s pleasant for us to known these details. We would like to inform you that we are working to further improve the quality every day in our hotel.... More 

Brussels, Belgium
Top Contributor
68 reviews 68 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose this hotel as we had heard only good things about it and had some special requests. My mother is in a wheelchair and required a room for people with reduced mobility. When we called the hotel, the lady at the reception was very kind and helpful, and even went to have a look at the two rooms (classic... More 

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ClementAupin, Front Office Manager at Sofitel Brussels Europe, responded to this review

Dear Niris_17, Thank you for having selected the Sofitel Brussels Europe during your recent visit in Brussels Please accept our most sincere apologies for the inconvenience caused according to the reservation process. Kindly be assured that it is not the service that we usually offer to our guests to ensure the guest a most comfortable stay. Since you have mentioned... More 

New York, New York, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The best aprt of my 5 day stay in brussels was the Hotel Sopfitel Brussels Europe, one the the very bast i have visited in Europe. (toghter with the Sofitel berlin- Kudamm). True, it is no where near the center, and it is an uphill walk to the nearest nMetro stop, located near the EU headquarters. Hoewver, the rooms and... More 

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Hervé D, Manager at Sofitel Brussels Europe, responded to this review

Dear TripAdvisor Member, We would like to thank you for your time and your constructive comments regarding your first stay at Sofitel Brussels Europe. We are happy to see that you have spent magnified stay with us. Your loyalty and encouraging comments are a great motivation and give us even more enthusiasm on maintaining our efforts to offer high quality... More 

Edinburgh, Scotland, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly staff, warm welcome, and the beds are the most comfortable we have ever stayed in. Hermes products provided within each room. No swimming pool and in comparison to other 5 Star hotels the breakfast could offer more, but an enjoyable stay in a great location.

Was this review helpful? Yes
Hervé D, Manager at Sofitel Brussels Europe, responded to this review

Dear Sam T, We would like to thank you very much to share your experience on TripAdvisor regarding your stay at Sofitel Brussels Europe. We appreciate a lot your comment and it’s pleasant for us to known these details. We would like to inform you that we are working to further improve the quality every day in our hotel. We... More 

London, United Kingdom
Top Contributor
50 reviews 50 reviews
46 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

An excellent sofitel in the parliament district. Short walk or metro into town so not too much of an issue. Excellent rooms. Extremely professional (if understaffed) staff. The only slight disappointment is the bar/restaurant. it is far from the usual sofitel standard but it's clear that their customer base is much more Business/Civil servant and therefore that's what they aim... More 

Was this review helpful? Yes
Hervé D, Manager at Sofitel Brussels Europe, responded to this review

Dear JaiJai30, We would like to thank you for your time and your constructive comments regarding your first stay at Sofitel Brussels Europe. Your loyalty and encouraging comments are a great motivation and give us even more enthusiasm on maintaining our efforts to offer high quality service to our guests. It is always pleasant to receive positive feedback from our... More 

Oslo, Norway
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The only thing negative I've got to say about this hotel was that it takes about 30 minutes to walk to all the shops and tourist traps. Except for that it's fantastic. The hotel staff were nice and obliging. The room was clean and the bed surprisingly comfortable. If you've got business in or around the EU district this hotel... More 

Was this review helpful? Yes 1
Hervé D, Owner at Sofitel Brussels Europe, responded to this review

Dear Lanfear23, We would like to thank you very much to share your experience on TripAdvisor regarding your stay at Sofitel Brussels Europe. We appreciate a lot your comment and it’s pleasant for us to known these details. We would like to inform you that we are working to further improve the quality every day in our hotel. The Sofitel... More 

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Additional Information about Sofitel Brussels Europe

Address: Place Jourdan 1, Etterbeek, Brussels 1040, Belgium
Phone Number:
Location: Belgium > Brussels > Etterbeek
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Brussels Europe 5*
Number of rooms: 149
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Also Known As:
Sofitel Brussels Europe Hotel Etterbeek
Accor Brussels Europe
Brussels Sofitel

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