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Sofitel Brussels Europe

Travelers' Choice award winner
5.0 of 5
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Place Jourdan 1, Etterbeek, Brussels 1040, Belgium
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Sofitel Brussels Europe
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Ranked #1 of 4 Hotels in Etterbeek
A recent review
5 of 5 stars reviewed 2 days ago
Joe M London, United Kingdom
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1,290 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1290)
  • Mar-May only
    (331)
  • Jun-Aug only
    (308)
  • Sep-Nov only
    (323)
  • Dec-Feb only
    (328)
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London, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A weekend away following a sad week. The lobby is lovely and the staff are really welcoming. I had mistakenly booked two twin rooms rather than a double and a twin; it was no problem for the staff (who all speak English) and within a couple of minutes we had been upgraded to a luxury double room with our daughter... More 

Was this review helpful? Yes 1
Izmir, Turkey
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Conveniently located in the Europe district of Brussels, this hotel is very good for business trips, although it is pricey considering the amenities that are offered and comparing rates one would pay for a stay at a resort. My room was spacious, efficient and quiet. Breakfast had good variety and the service in the dining room was exceptional. Staff at... More 

Was this review helpful? Yes 1
ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear guest, I would like to personally thank your for taking the time to share your comments related to your stay at the Sofitel Brussels Europe. We are happy to read you have had a “comfortable room and an exceptional service” while you stayed with us. We guarantee you that your experience in our hotel is providing us with relevant... More 

Copenhagen, Denmark
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel offered the best breakfast I've ever had at any hotel. Great rooms with everything you need. Friendly staff. Very good location in the EU district. All points of interest can be reached on foot by most people. We'd definitely stay there again. Highly recommended.

Was this review helpful? Yes 1
ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear guest, Thank you very much for taking the time to share your observations related to your recent stay at the Sofitel Brussels Europe. I am glad to read you have appreciated the location of the hotel and also liked our breakfast. It is always pleasant to receive positive feedback from our contented guests. Be assured that your relevant feedback... More 

London, United Kingdom
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for one night last week for business. The hotel isn't too far from Brussels Midi. It was convenient to get to by taxi. Do ensure when you get into the taxi that they're charging you the correct rate (Rate 1 for trips during the day)! The hotel itself was charming, and the room was well furnished and... More 

Was this review helpful? Yes 1
ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear guest, Thank you very much for taking to share your comments on the triadvisor forum. All you observations have been shared to the entire team with the sole purpose to improve our quality of service. Gulnaz is one of our best team members and always receives good comments from guests. Her reaction was triggered by her astonishment and did... More 

London, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel. Immaculately clean, and modern. Friendly and helpful staff. We stayed in a luxury room on the fourth floor. Very quiet despite the number of restaurants and bars in the vicinity. The room was lovely - spacious, modern. Gorgeous bathroom with huge bath and separate shower, Hermes toiletries. Great views from floor to ceiling windows. Would definitely stay again.

Was this review helpful? Yes 1
ClementAupin, Directeur général at Sofitel Brussels Europe, responded to this review

Dear guest, Thank you for sharing these marvelous comments related to your recent stay at the Sofitel Brussels Europe. Your comments and observations have been shared to the entire team. We are absolutely delighted you have had a “great stay in Brussels”. Please do not hesitate to contact us directly should you wish to plan your next visit of Brussels... More 

Brussels, Belgium
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

To start immediately - the hotel, the reception are very beautiful. Check in fast and easy. Room is very nice, we even got upgrade to a delux room and the price was very friendly - we chose such a day. The purpose of the stay was to check wonderful Sofitel mattresses before buying them for my house. I remembered super... More 

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ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear guest, I would like to personally thank you for taking the time to write of review of your recent stay on the tripadvisor forum. I am really sorry that your experience did not meet totally your expectations; please allow me to express my most sincere apologies. Your different observations have been shared to the concerned Managers in order to... More 

New Haven, Connecticut
Level Contributor
89 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been traveling to Brussels since 2003. I must have stayed in a dozen hotels around the City since then. While each hotel has its own pros and cons I have generally found Brussels to be overpriced for the level of luxury they offer. So, I am always looking to try new properties. I stayed at this hotel in 2013... More 

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ClementAupin, Directeur général at Sofitel Brussels Europe, responded to this review

Dear guest, I would like to personally thank you for taking the time to write and share such a precise review of the Sofitel Brussels Europe. We are delighted to read you have reconsidered coming back to our hotel and thrilled to see you have noticed the massive improvements we have made since your last stay with us. I will... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We visited in may and had a wonderful stay here. Rooms are spacious and toiletries very designer. Loved the lil touches of a chocolate placed by your bedside everyday. Super healpful staff. Definately the best in brussels. Breakfast was wonderful.

Was this review helpful? Yes
ClementAupin, Directeur général at Sofitel Brussels Europe, responded to this review

Dear guest, I would like to thank for sharing your comments on tripadvisor. We are glad to read you have found our hotel an “awesome place” and that you are considering the Sofitel Brussels Europe as the best hotel in Brussels. Please do not hesitate to contact us directly, should you wish to plan your next visit to Brussels in... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Had a great stay at this hotel. The bed's are SO comfortable! The location makes it easy to get into the center of town and there was a lot of choice at the breakfast buffet. Spacious rooms as well and very clean bathroom.

Was this review helpful? Yes
ClementAupin, Directeur général at Sofitel Brussels Europe, responded to this review

Dear Lola R, I would like to thank you for sharing your comments on the tripadvisor forum. Your observations are very important to us as they help us improve our quality of service. They have been shared to the entire team which continuously strive to reach excellence. We are happy you have enjoyed the quality of our bed. We are... More 

Leamington Spa, England, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed here for three nights and had the best experience. The staff are so lovely and do whatever they can to make you feel as comfortable as ever. The location is only 10-15 mins away from Grand Place which costs about 9-10 euros. The Eurostar station is about a 20 euro trip to the station. They have great facilities -... More 

Was this review helpful? Yes
ClementAupin, Directeur général at Sofitel Brussels Europe, responded to this review

Dear Abhilasha…, I would like to personally thank you for taking the time to share your observations related to your stay at the Sofitel Brussels Europe. Your comments are very important to our team members who continuously work to reach excellence. We are glad to read you have had the “best experience ever” in our hotel and that you are... More 

Hotel Review Summarization

What travelers say

  • Very good(11)
  • Place Jourdan(7)
  • Business hotel(5)
  • Comfortable bed(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Other (21)
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