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Thon Hotel EU

4.0 of 5 Rue de la Loi / Wetstraat 75, Etterbeek, Brussels 1000, Belgium
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Thon Hotel EU
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Thon Hotel EU
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621 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Thon Hotel EU
See the most recent reviews
Top Contributor
85 reviews 85 reviews
41 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 20, 2013

The hotel is situated very close to the European Institutions, on the south side of the busy 5-lane one-way N3. It does have its own underground car park off the side street immediately before the hotel (if approaching by car) but there is also a large one directly off the N3 which is considerably cheaper, albeit less convenient. There is... More 

Was this review helpful? Yes 1
Aline V, P.A. to the General Manager at Thon Hotel EU, responded to this review

Dear Ian, Thank you very much for reviewing our hotel. For security reasons, your key card is indeed needed to enter the hotel coming from the Thon Passage or the conference center. When choosing the carpet for our rooms, we have taken into account the different advantages of this material: it doesn’t provoke any allergic reactions, is easy to clean... More 

Amsterdam, The Netherlands
Contributor
15 reviews 15 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 18, 2013

I went here for a weekend trip to Brussels with a friend - excellent choice! The hotel is new and modern, and very clean. Reception was friendly and helpful. Rooms comfortable, with choice between double or twin beds, modern bathroom with big walk-in shower, wide-screen TV and tea and coffee facilities. The room had airco but also windows that could... More 

Was this review helpful? Yes
Aline V, P.A. to the General Manager at Thon Hotel EU, responded to this review

Dear Esther, Thank you very much for your nice comments about Thon Hotel EU. We are pleased to see that you liked the hotel and its location. During weekends, we indeed offer breakfast at half rate. Internet is included for guests making their booking through our website, thonhotels.com. Contrary to what you say, our best available rate is always bookable... More 

Melbourne, Australia
Top Contributor
89 reviews 89 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 15, 2013

First Impression: New & Modern hotel. Shoe polish machine in every floor which to me suggest the focus point of the hotel: Businessmen. Automated glass doors in the general areas accessed via keycard. Location: Stones throw away from the Eu Parliament but at least a 30-40 mins walk to town. Room: Small but adequate for a couple. Shower pressure was... More 

Was this review helpful? Yes
Aline V, P.A. to the General Manager at Thon Hotel EU, responded to this review

Thank you very much for reviewing our hotel on Tripadvisor. Located in the middle of the European Quarter of Brussels, our hotel is indeed mostly visited by guests coming here for the European institutions. But also if you wish to visit Brussels, the hotel has a good location: the Grand Place (the market place in the middle of the centre)... More 

Stavanger, Norway
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2013 via mobile

The hotel is not particular charming, but location weigh up for it if you have meetings in Brussels. I had a rather small room, but clean. You don't pay for Internet if you have a loyalty card, but it's a bit annoying that it falls out all the time. Breakfast is excellent, the same can't be said for the service... More 

Was this review helpful? Yes
Aline V, P.A. to the General Manager at Thon Hotel EU, responded to this review

Dear Camilla, Thank you very much for your stays at Thon Hotels in Brussels. We always appreciate receiving feedback from one of our Thon Members. As you mention, Internet is indeed included for our Thon Members. We regret you had some issues with the connection; we already have informed our IT department who will do the follow up of the... More 

Belgium
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 13, 2013

Hotel rooms and reception are great. Central location for EU business. But there is a major attitude problem with some of the waiting staff in the restaurant. Anyone would think the guests were an inconvenience. Shame as I remember it was the same the last time I stayed here too. Would stay again. But won't be eating here again

Was this review helpful? Yes
Aline V, P.A. to the General Manager at Thon Hotel EU, responded to this review

Dear Soaps33, Thank you very much for your recent stay in our hotel. It is very important for us to receive positive as well as negative feedback from our guests. Thanks to your useful comments, we can evaluate the services and products we offer and make improvements where needed. We expect that our guests leave the hotel with a positive... More 

Derby, United Kingdom
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 13, 2013

I stayed here in August this year, it was my first trip to Brussels and so wanted to stay somewhere affordable but the was close to the city centre. This hotel was perfect for that! The rooms are lovely andmodern and the breakfasts were brilliant too -lots of choice! You couldn't wish for more for the amount you pay. The... More 

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Aline V, P.A. to the General Manager at Thon Hotel EU, responded to this review

Dear Jane, We are pleased to see that Thon Hotel EU would be your choice again if coming back to Brussels. We regret you had the impression our staff didn’t smile enough and we would like to apologise for it. We will certainly discuss this point during our next departmental meeting as guest service is very important for us. Breakfast... More 

Hamburg, Germany
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 13, 2013

I stayed at the Thon for two nights on business. Let me start with the good things. If you are going to be sticking to the EU district, the location is perfect. My room was very spacious. The breakfast was good. Now, the reasons for why I was overall less than impressed. - only 1 hour of free Internet access.... More 

Was this review helpful? Yes 1
Aline V, P.A. to the General Manager at Thon Hotel EU, responded to this review

Dear Bettina, Thank you very much for your feedback regarding your stay in our hotel. First of all, we would like to apologise for the inconveniences you have experienced while staying with us and we empathise with you. We have noticed you have made your reservation through an online travel agency. That is the reason why Internet is not included... More 

The Hague, The Netherlands
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 11, 2013

The Thon EU fit the bill for what we were looking for- an easy place to stay in Brussels. We came for the weekend to support a friend running a race and this hotel was suggesting by the race. The breakfast was well worth the extra cost (huge and varied) and the parking under the hotel was convenient and affordable... More 

Was this review helpful? Yes
Aline V, P.A. to the General Manager at Thon Hotel EU, responded to this review

Dear Cort99, Thank you very much for your feedback about Thon Hotel EU. During weekends, we offer a promotional rate on breakfast and parking. Breakfast costs 13,50 € per person, parking 12,50 € per day. We are pleased to see you could enjoy this offer. The historical centre of Brussels is only at a 20 minutes walk of the hotel... More 

Delhi
Contributor
11 reviews 11 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 3, 2013

Great location. Premium on ensuring that they deliver on promises. The room request prior to check in time was accepted but room was not really ready, the reception went out of the way to ensure one was made ready in double quick time. Appreciate the quite and efficient approach. The breakfast is good and has many choices though not for... More 

Was this review helpful? Yes
Aline V, P.A. to the General Manager at Thon Hotel EU, responded to this review

Dear Guest, Thank you very much for your review about Thon Hotel EU. We are pleased to see that our reception team dealt in an efficient way with your early check in and that you had a delightful stay at our hotel. We strive to provide excellent service to all our guests and it is always a real pleasure receiving... More 

Washington, DC
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed October 1, 2013

Loved this hotel. Perfect size room, beautiful bathroom, lovely breakfast. Perfect location if you want to be near the EU offices. It's also very convenient to the subway system (1 and 5 across the street, 2 and 6 about a 10 minute walk).

Was this review helpful? Yes
Aline V, P.A. to the General Manager at Thon Hotel EU, responded to this review

Dear Fred, We are pleased to see that you loved our hotel and we thank you for such nice words. Our aim is to have satisfied guests and we are happy to see that we could meet your expectations. Looking forward to welcoming you again in Thon Hotel EU, we remain, Yours Sincerely, Aline More 

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Additional Information about Thon Hotel EU

Address: Rue de la Loi / Wetstraat 75, Etterbeek, Brussels 1000, Belgium
Location: Belgium > Brussels > Etterbeek
Price Range (Based on Average Rates): $
Hotel Class:4 star — Thon Hotel EU 4*
Number of rooms: 405
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Also Known As:
Thon Hotel EU Brussels, Europe

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