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All 12 West Bay hotels

Infinity Bay Spa and Beach Resort

3.5 of 5 Resort   |   West Bay Beach | Island of Roatan, West Bay, Honduras
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Ranked #3 of 12 Hotels in West Bay
A recent review
4 of 5 stars Reviewed January 8, 2013
AnneAlliston Alliston
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1,095 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Infinity Bay Spa and Beach Resort
See the most recent reviews
Alliston
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 8, 2013

Wonderful staff, great food which changed every day (also really accomodated my gluten intolerance)The snorkelling was just off the beach and great. Extremely clean and very large rooms. Pool was large, clean and warm. Excellent value for your money> IMPORTANT - take strong bug repellant for when you are at the beach, the sand fleas are brutal and especailly love... More

Was this review helpful? Yes 2
Montreal Canada
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 8, 2013

We loved our experience at the infinity bay. Everything was perfect The villas are very big, the beach is a postcard. the hotel in general is very clean and the staff are the most friendly people we've ever met. The services at the bar and restaurants are excellent. Jerry Lee the best waiter in the world. For snokeling and scuba... More

Was this review helpful? Yes 1
Kingston, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 6, 2013

The place was located on one of the island's best beaches with white sand and calm Caribbean blue water. The rooms were like suites, spacious, modern and inviting. What really surprised us was the food, usually the buffet style food at all inclusive resorts is average but not here, it was like going to an a la carte restaurant every... More

Was this review helpful? Yes 9
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear David, Thank you very much for taking the time to write such a nice review. It was the entire staffs plesure to host you on your special vacation. Please reach out yo me personally when you plan on returning! Happy New Year! Best, Rick Kolinsky Vp and GM, Infinity Bay Resort More

Philadelphia, Pennsylvania
2 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 6, 2013

Snorkeling and Beach If you are looking to relax, enjoy the sun, snorkel, and dive, Roatan is the right place for you to visit. My family and I stayed at Infinity Bay over the Christmas holidays and really enjoyed our stay. The white sand beach where Infinity is located is ideal for snorkeling. When facing the ocean, head left towards... More

Was this review helpful? Yes 9
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Polman, Thank you very much for taking time to submit a review. It was great to have fellow Philadelphians staying at the hotel enjoying the sunny weather and warm waters. The entire team at Infinity Bay is thrilled that you enjoyed your time over the holidays and we hope to see you back in Roatan! Go Phillies! Rick Kolinsky... More

Montreal
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 5, 2013

We had selected the Infinity Bay Resort based on Tripadvisor good traveler reviews and according to our own traveling criterias when going down south: Good lodging, food, services and warm weather. Check-in: The bad experience started right upon our arrival on December 24th. Earlier in December we had sent several emails to the general manager “Rick” asking for a second... More

Was this review helpful? Yes 6
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Thank you very much for the detailed summary. We apologize for not meeting your expectations. You are correct, Christmas week was incredibly busy and it was difficult to handle the dozens of requests we had over a short period of time. When the first guests with your group arrived at the resort it was several hours before our published check-in... More

San Salvador
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 2, 2013

We were at Infinity Hotel for 5 nights, they were still making some work on the lobbyan the restaurant with A/C. The room were clean and had everithing for us to cook and not always go to the restaurant. The diving spott were good buyt we didn´t have a good visibiliry do to the rain, mostly all the holidays we... More

Was this review helpful? Yes 2
Caledon East
Contributor
18 reviews 18 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 1, 2013

We stayed in a lovely 2nd floor, 1 bedroom villa early December 2012. I would have to say it was more space than 1 couple needed and we never really used the full sized kitchen. Couldn't help but lament the waste of electricity to have such a large fridge running empty all day! We did though, feel very spoiled to... More

Was this review helpful? Yes 6
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 1, 2013 via mobile

We have been staying at Infinity Bay since it first opened about 5-6 years ago. Since then, their installations have doubled in capacity, they have built a new lobby, restaurant, have hired twice as many employees and have maintained their excellent service. I am usually a passive guest, meaning, stay and keep my distance. This time, however, I asked for... More

Was this review helpful? Yes 3
Cranbrook, Canada
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 29, 2012

We were lucky enough to stay at Infinity Bay for 2 weeks in early December and it was wonderful. The room was a 1 bedroom condo with a full kitchen, including dishes & dishwasher. There was a washer/dryer but it was behind a locked door. It would have been nice to have access to it as the first week we... More

Was this review helpful? Yes 10
Toronto
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 28, 2012

Within 40 minutes from the airport, this resort is ideally located in Roatan. I would search hard to fault this place. The "villa" was indeed as seen on the photos, full kitchen, equipped with dishes, cooking and eating utensils, coffee maker, washer and dryer, nice little balcony, even the pull-out couch was comfortable to sleep on. Ceiling fans and AC... More

Was this review helpful? Yes 3
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Additional Information about Infinity Bay Spa and Beach Resort

Address: West Bay Beach | Island of Roatan, West Bay, Honduras
Phone Number:
Location: Honduras > Bay Islands > Roatan > West Bay
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Infinity Bay Spa and Beach Resort 3.5*
Number of rooms: 145
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Also Known As:
Infinity Bay Spa And Beach Hotel West Bay
Infinity Bay Hotel And Beach
Infinity Bay Resort And Beach
Infinity Bay Spa And Beach Resort Roatan, Bay Islands, Honduras

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