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Infinity Bay Spa and Beach Resort

Travelers' Choice award winner
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West Bay Beach | Island of Roatan, West Bay, Honduras
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Infinity Bay Spa and Beach Resort
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Infinity Bay Spa and Beach Resort
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1,224 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, Canada
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Luxury accommodations, great food, amazing beach and awesome snorkeling right off the beach ! We stayed at Infinity Bay in a 2 bedroom, 2 bath condo on the second level. It was immaculately maintained and boasted modern appliances, granite countertops, and ample closet space in the main bedroom - ( a bit sparse in the second bedroom, but adequate). The... More 

Was this review helpful? Yes 1
NJ
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

First I will list the good: The place is very nice. The pool area is spectacular. The rooms are fairly well kept. The staff is absolutely superb. They are friendly, resourceful, and full of energy. The free WiFi worked pretty well most of the time allowing us to stay connected. Next, the not so good: While the beach is beautiful,... More 

Was this review helpful? Yes 8
Corpus Christi, Texas
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The complex is in a great location. It is also very clean and well kept. The bedrooms are small but the living space and balcony are a good size. The breakfast buffet is pretty good too. There are lots of activities available just down the beach. They provide an airport shuttle which is convenient. This is our second tip to... More 

Was this review helpful? Yes
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Cindy, Thank for taking the time to write us a review. We're happy you enjoyed your stay and appreciate the positive feedback. We look forward to welcoming you back to your new home away from home! Rick K. More 

Iowa
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

My family of 4 just finished our spring break stay here and it was a memorable one. The hotel provided us with transportation to and from the airport which was a nice touch. We were greeted very warmly by the front desk staff. They were very efficient at checking us in. Our room was not ready so they sent us... More 

Was this review helpful? Yes 3
Oakville, Canada
Top Contributor
63 reviews 63 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We rented a two bedroom through VRBO and really enjoyed it. We took the resort shuttle from the airport and checked in smoothly. As we were just after four checking in, we ran to Maggiano's deli, a five minute walk, to pick up groceries for the morning before they closed at 5 p.m. The following day, a Sunday, we spent... More 

Was this review helpful? Yes 2
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear BooWho3, Thank you for taking the time to submit your review. If you book with us directly, your daily breakfast buffet as well as daily housekeeping are included with your stay. We can also arrange a private transportation from the airport that can stop at the grocery store on your way in. Or contact us in advance to take... More 

Whitby, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

)We spent a week at this lovely resort. Accommodations were fabulous (they gave us a free upgrade). Pool area was very relaxing and extremely clean. Most staff were amazing and friendly. We learned quickly to avoid the one grumpy bartender! All inclusive food was well prepared and very fresh. Great theme nights. Variety was limited if you have dietary restrictions... More 

Was this review helpful? Yes 3
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Brian G, Thanks for the review! We're happy you had an enjoyable stay with us. We have the best culinary team on the island and we're pleased you enjoyed the wonderfully fresh variety offered at our restaurants. Our chef is always willing and able to accommodate any dietary restrictions. Look forward to welcoming you back! Rick K. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Second time staying time at this resort. Stayed a second week this time. Enjoyed many good meals at the main dinning room (International Buffet). Healthy food choices despite having to ship most of it in. My grand kids found something good to eat every meal and they are usually really picky eaters. Great service from Sharbutie Matute, Marlo, Darlon, Allan... More 

Was this review helpful? Yes
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Judith, Thanks for your review! Repeat guests are a big percentage of our business and it just goes to show that we are doing it right! We are honored to be chosen as your home away from home the first time you visit Roatan and when you come back for more - well we think that is just awesome.... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I checked in February 9th, but our room was not ready. We were offered a variety of solutions, and house keeping immediately went to work to get the room ready. We left our baggage and went for a walk on the grounds. The grounds were clean and well kept, the pool was beautiful, and the ocean was... More 

Was this review helpful? Yes
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Stephenie, Thank you for sharing your wonderful experience and feedback with us! We are so thrilled that you enjoyed your stay. A honeymoon is a very special event and we are honored you chose to spend it with us. It's great that you were able to go out and do some fun activities while you were here - there... More 

Colorado
Top Contributor
53 reviews 53 reviews
14 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I wouldn't stay anywhere else on Roatan. I love the people, I love the pool, I love the beach, I love the complex. When staying at Infinity Bay look for my man Swiss Chocolate and ask him for a "go with the flow". Three of them and you'll feel just like an islander.

Was this review helpful? Yes
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Debbie, Thanks for the review and for returning to your home away from home. They say third time's a charm! Hope to see you again for visit number 4 - Swiss will have a nice cold "go with the flow" waiting for you! Rick K. More 

Toronto, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our third visit in 3 years and we love it. We can't find faults or complaints about the Infinity Bay, in fact we find things have improved even more. We loved the food before, but we love it even more. The staff are all our familiar faces and we love it. Most noticeably is Marlon and Dalone, but... More 

Was this review helpful? Yes 2
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Bushliewoo, Seems three-peat guests are popular here! Thank you for taking the time to write such a detailed review. The entire staff is part of one big Infinity Bay family and each of our guests is an extension of that family. Your comments are very kind. I always say that I am only as good as my team and... More 

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