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Infinity Bay Spa and Beach Resort

3.5 of 5 West Bay Beach | Island of Roatan, West Bay, Honduras
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Infinity Bay Spa and Beach Resort
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Infinity Bay Spa and Beach Resort
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1,127 reviews from our community

Traveler rating
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365
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pickering, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I absolutely loved our stay at this resort. Were there a lot of bells and whistles...no, but had everything we needed. We were greeted on arrival with a lovely cocktail and greeting from the staff. Beautiful beach, beautiful room (see warning at end) and mostly, wonderful, warm, friendly staff who made us feel at home. A very... More 

Was this review helpful? Yes 1
Dallas, Texas
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

just got back from a vacation with my sister....a girls get away! we had a great time despite some rain. it was very relaxing to just get away from work and the kids right before the holidays. we chilled out at the bar, the pool and we even watched movies in the room when raining and had room service. the... More 

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Norcross, Georgia
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The property is beautiful and well managed. The staff are excellent, particularly the beach bar/restaurant group. The rooms were particularly impressive - our friend remarked that his may be bigger than his apartment at home. The sand flies are a real problem, but that's true all over Roatan.

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Calgary
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Let's set appropriate expectation -- This is a HYBRID not a full service resort. These are privately owned rented condominiums not hotel rooms or suites. For Canadians, Sunwing sells the "cheaper" one bedroom rooms as garden view. They are anything but. They are concrete wall view causing no end of grief to the resort when guests come, go to their... More 

Was this review helpful? Yes 1
Moncton, Canada
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We returned to Infinity Bay for the second time. I have fallen in love with this place. The 2 bdrm condo was spacious and clean. The bed's are some of the most comfortable I've experienced at any hotel anywhere. We had a week there, mixed with beautiful weather and a torrential rainstorm. In the sunshine, we snorkeled in the 2nd... More 

Was this review helpful? Yes 1
Toronto
Reviewer
4 reviews 4 reviews
4 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The first week of my two week vacation at Infinity Bay is just about over, here are my findings so far... First, I have read many of the reviews and have to shake my head at some of the comments. One reviewer suggested Infinity Bay should repair the road. It is a public road! I'm certain that the Hotel does... More 

Was this review helpful? Yes 23
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We go to Roatan 2x a year and this is the only place we will stay. The standards are the best on the beach. we feel so confident that the cleaning, response time, food and service in general is always above and beyond. it has become our home away from home and the staff is amazing. food is really tasty.... More 

Was this review helpful? Yes 4
Osgoode, Ont. Canada
Contributor
18 reviews 18 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were on a Sunwing all inclusive trip (that is misleading). I have been to many all inclusive trips In different countries, this one was by far the worst as far as food & drink go. The only decent place to eat was their International Buffet that was open for breakfast, lunch & dinner. The buffet is small but food... More 

Was this review helpful? Yes 3
Provo, Utah
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I've stayed at the Infinity Bay twice and have really enjoyed it. Grace Rizzo at the activity desk went out of her way to help our group arrange ziplining, a visit to the animal park, and the dolphin encounter. We emailed and booked some of our activities in advance, but you can also book them onsite through her as well.... More 

Was this review helpful? Yes 1
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear jt9292014 Thanks for taking the time to share your experience with us. Your positive feedback and loyalty are much appreciated. We take a lot of pride in helping our guests see all that Roatan has to offer and we are happy that you were able to do this through Grace. It's also great that you were able to venture... More 

Newcastle Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

INFINITY BAY -ROATAN SUNWING All Inclusive Vacation November 17 - December 1st, 2014 FLIGHT - basic, early morning flight. The staff was pleasant. The flight is about 4 hours and the island is one hour behind us in time. Roatan Airport - stairs from plane to tarmac. Expect to be fingerprinted to enter the county. Sunwing rep waiting for guests... More 

Was this review helpful? Yes 12
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Luvnsun, Thank you for taking the time to write such a detailed review of our resort. Your valuable comments are much appreciated and I have shared them with the team. Our staff takes pride in welcoming every guest with a smile and making sure you feel at home from the moment you step into our grand lobby. We're so... More 

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Additional Information about Infinity Bay Spa and Beach Resort

Address: West Bay Beach | Island of Roatan, West Bay, Honduras
Phone Number:
Location: Honduras > Bay Islands > Roatan > West Bay
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Infinity Bay Spa and Beach Resort 3.5*
Number of rooms: 145
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Also Known As:
Infinity Bay Spa And Beach Hotel West Bay
Infinity Bay Hotel And Beach
Infinity Bay Resort And Beach
Infinity Bay Spa And Beach Resort Roatan, Bay Islands, Honduras
Hotel Style:
#1 Family Hotel in West Bay
#1 Top resorts Hotel in West Bay
#2 Romantic Hotel in West Bay
#2 On the Beach Hotel in West Bay

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