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Infinity Bay Spa and Beach Resort

Travelers' Choice award winner
Hotel website
West Bay Beach | Island of Roatan, West Bay, Honduras
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Infinity Bay Spa and Beach Resort
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Infinity Bay Spa and Beach Resort
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1,241 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (401)
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Sarnia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I thoroughly enjoyed my stay last week at Infinity Bay and have been raving about the scuba and snorkelling and beautiful reef (right at the shoreline) since our return. I found the stay thoroughly relaxing. I was a little disappointed that there were no sailboats or windsurfers or tennis or work-out facilities on-site, however, if I had done my research... More 

Was this review helpful? Yes 2
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Kathy W, Thank you for taking the time to share your positive experience with us. It really means a lot to the entire staff. I'm happy to know that you thoroughly enjoyed your stay with us and got to do explore the world's second largest barrier reef just steps from our shore. Most of the water sports that you... More 

Helmond, The Netherlands
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Beautifull well equipped rooms. Great bar with great food on the beach. Great beach with fine sand. Take some bread with you and hang a left at the beach, walk almost till the rock cliff and watch for the fish. Feed them with pieces of bread! Staff was very helpful and friendly and spoke English very well.

Was this review helpful? Yes 2
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear CalicoStudio, Thank you for the review! I'm glad you enjoyed your stay with us and explored the beautiful beach.We have the most helpful and friendly staff you can ask for and I will share your positive comments with all of them. Rick K. More 

Cleveland, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We arrived on Good Friday and it turns out that this brings huge crowds to the island so I was stunned and unhappy until I realized that this was only temporary. By Sunday the beach was quiet and there were beach chairs available both on the beach and at the pool. We had a condo unit on the 4th floor... More 

Was this review helpful? Yes 1
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear schwebels You arrived on one of the busiest weekends of the year and while it was definitely more crowded than usual I'm glad you were able to enjoy some peace and quiet on a less crowded West Bay Beach only 2 days after your arrival. Glad you enjoyed the spacious, fully equipped condo and were able to stay connected... More 

Newcastle
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a wonderful week at Infinity Bay Spa. The pool and ocean are warm and wonderful. The maid was great and generous with the towels. Grace was very helpful organizing our excursions. Tommy helped plan an awesome birthday dinner for me, thanks. Swiss Chocolate was lots of fun at the bar as well as the rest of the bar... More 

Was this review helpful? Yes 2
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear TravellCanada, Thanks for the review! We appreciate the positive feedback and are pleased that you had a wonderful vacation with us! I will share your comments with the team and I'm sure they will be thrilled. We look forward to welcoming you back. Rick K. More 

Fergus, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What an amazing place!!!!! If you are looking for a relaxing vacation on a beautiful laid back island this is the place to go. The hotel is fabulous, perhaps not 5 star if you are used to going to the big hotels in Mexico and the States but then if that's your idea of a vacation Roatan may not be... More 

Was this review helpful? Yes 3
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Gaynor, Thank so much for the awesome review. Your wonderful comments and recommendation really mean a lot! We always strive to provide the best in service and quality so reviews like yours tell us that we are achieving that goal. Chef Harlon will have some of his awesome hot potato salad waiting for you when you come back! Rick... More 

Saint Paul, Minnesota
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This property is extraordinarily beautiful and well-maintained. Staff was outstanding and the location couldn't have been better. If you're a snorkeler, a super-short walk to the beach and a 20-second swim gets you into the most gorgeous underwater aquarium. We did a night snorkel and saw several octopus. Walking distance to a deli/grocery store (expensive & mostly stuff from the... More 

Was this review helpful? Yes 4
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Romelle, Thanks for the awesome review and for your referral! With the world's second larger barrier reef just steps from our shore, Infinity Bay's beach is definitely every snorkelers paradise and we are pleased you were able to explore it during your stay. We have a top notch dive center right on site and it's great that you took... More 

Egg Harbor Township, New Jersey
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Infinity Bay in January and it was our second time to the island. During our last two vacations to Roatan we went almost everywhere - from the Banana Place to the Grand and no one has the vibe, passion and spirt than what we encountered here! Everybody on the staff was so accomadating - even when it... More 

Was this review helpful? Yes 3
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Marty, Thanks for the review and for choosing Infinity Bay for your vacation on Roatan. Our "Spirit to Serve" is something we take very seriously at Infinity Bay and we continue to succeed in our efforts to ensure every guest's needs are met with first class service and attention to detail. I'm glad you enjoyed the breakfast buffet that... More 

St. Catharines, Canada
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Infinity Bay 2 years ago and fell in love with Roatan and Infinity Bay. We returned this year and were not disappointed. We have never gone back to the same resort before preferring to try different experiences but we knew we could not beat Infinity Bay, it is the best resort we have ever stayed in. The staff,... More 

Was this review helpful? Yes 4
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Separateentity, Thanks for the review! It was great to welcome you back. A large percentage of our business comes from repeat guests and that just goes to show the quality of service and the amazing team we have at Infinity Bay. The rumor you mention in your review is just that - a rumor. We look forward to seeing... More 

Green Bay, Wisconsin
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Infinity Bay for two weeks in Feburary and had a devine time. Everything went smooth upon arrival and smiles were included. We had a one bedroom unit about half way down the from the beach....perfect location. we quickly fell into a very relaxing routine - breakfast buffet which we quite enjoyed. Then to the beach to the... More 

Was this review helpful? Yes 3
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Larry, Thanks for the great review! It's nice to know you found tranquility and relaxation during your stay with us and we hope you will consider Infinity Bay to be your new home away from home - the place to get away from the bustle of every day life! It was a pleasure to chat with you and hope... More 

Napanee, Ontario
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Last year we discovered Roatan and stayed at a more secluded resort. We ended up loving Roatan so much that we decided we wanted to return and stay somewhere that we could see a bit more of the island. We chose West Bay because we knew that we could walk the beach and visit West End easily. We purchased a... More 

Was this review helpful? Yes 5
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Hello Nan! Thanks for the review! We appreciate the time you took to write such a detailed and informative review and are pleased you enjoyed your stay with us. It's great that you ventured off property to experience local establishments and really get to know West Bay Beach. Enjoy your Karma purchase! Special greetings from Pretty Boy and Kerby! Hope... More 

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