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Infinity Bay Spa and Beach Resort

Travelers' Choice award winner
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West Bay Beach | Island of Roatan, West Bay, Honduras
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Infinity Bay Spa and Beach Resort
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1,306 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (422)
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Chilliwack, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at Infinity Bay May 1st to 12th after spending a few days in West End. We enjoyed our time in West End but missed beautiful West Bay and couldn’t wait to get back!. This was our 2nd time at Infinity Bay and it felt like coming home. Many of the staff recognized us from last... More 

Was this review helpful? Yes
Los Angeles, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Enjoyed my week at Infinity Bay. Stayed in a two bedroom with friends. Spacious and clean! Excellent WiFi throughout the hotel. I slept on the couch bed in the living room. The A/C worked well but the lack of water pressure and warm water on the 3rd floor showers is noticeable. Be careful with the elevator-it will move if someone... More 

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

The 20 minute drive from the airport takes you through the real Honduras; expect to see quaint buildings, lush forests, fishing boats and livestock along the way. The reception lies at the furthest end of the property from the beach with the apartment blocks lining each side and looking out over the central pool. The apartments are well tended and... More 

Was this review helpful? Yes 2
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We visited this hotel for the first time due to a recommendation of some local friends and family. I cannot say enough about the beach, is what we expected and more. Highly recommended to reserve the beach front condo, you have the view right in front. The hotel service is good, there is this guy at the bar, his name... More 

Was this review helpful? Yes 1
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Z8114LVsusans Thanks for the review! It really means a lot to the entire staff who appreciate your positive feedback. Our beach is definitely one the best with the world's second largest barrier reef just steps from the shore. And our beachfront condos are a favorite among many guests. Most establishments on West Bay Beach will have live entertainment run... More 

Greenville, South Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent two weeks last summer at this resort and loved it so much that we are heading back again this summer for another two weeks! Accommodations, grounds, service, beach, diving and snorkeling are all amazing!

Was this review helpful? Yes 1
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Kamick, Thanks for taking the time to post your review. We appreciate your loyalty and are thrilled to be welcoming you back this summer! See you soon! Rick K. More 

Steele, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Paradise! Credit cards welcome. Great resort. Grace is amazing and set us up with Nola to tour island. She was very warm, caring and knowledgeable! She took us to a village where we had a soup with fish, conch, lobster, shrimp, and king crab cooked in coconut milk. Awesome. Grace also booked Yardman to take us snorkeling. He and his... More 

Was this review helpful? Yes
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear tmc1313 Thanks for the great review! I'm happy you were able to get out and explore the beautiful island. There is so much to see and do on Roatan and we love helping guests get the most out of their vacation. We want you to come back, too! Hope to see you again soon! Rick K. More 

Houston, Texas
2 reviews
1 of 5 stars Reviewed 1 week ago

I had been many times...(5 or 6)? There's no water pressure on the third floor so if you have hair make sure you are on the first floor. The service is terrible. Even by "island time" standards. Not once staying there did they ever pick me up from the airport where I didn't at least wait an hour. The beach... More 

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Kent, Washington
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We loved the layout of this resort! Our two bedroom suite accommodated our family perfectly and the big deck overlooking the pool was a bonus. A typical day for us was beach in the morning and pool in the afternoon, followed by a walk on the beach in the evening! Can't beat that itinerary for relaxation! The bellman were hard... More 

Was this review helpful? Yes 1
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Debbie, Thanks for taking the time to write us a review! The elevator doors are always locked if the elevator is not in service but with power outages sometimes there is a short which causes the locks on the doors to malfunction. Our maintenance team were made aware of the issue with the elevator door in your building and... More 

Green Bay, Wisconsin
2 reviews
5 of 5 stars Reviewed 1 week ago

We have stayed in serveral spots in Roatan and only Infinity Bay is the real deal in our minds!! The ride from the airport was typical and there was AC...thanks for that becuase it was hot. The front desk was was very professional and took great care of us. They actually called us through out our stay to check on... More 

Was this review helpful? Yes 2
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Cynthia, Thanks for the awesome review! It really means a lot to the entire staff. Our staff is the best of the best and I always say that they are the spirit of Infinity Bay. They continuously strive to provide the best in service and hospitality as your review indicates. I've shared your wonderful comments with the team and... More 

Myrtle Beach, South Carolina
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

We took this trip last July. Just unbelievable diving and snorkeling. The resort was in above average condition, and the grounds were beautiful. The ride to the resort had my wife a bit nervous as the roads are narrow and some high hill areas :) We felt the staff was friendly and the food was not bad. The one main... More 

Was this review helpful? Yes 1
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear myrtlebeachjason, Thank you for the great review. We appreciate you taking the time to share your positive vacation experience! Tropical storms do happen from time to time but our beach crew are always right on top of it and they work tirelessly to ensure the beach is back to normal in no time. Our dive center is top notch... More 

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