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Infinity Bay Spa and Beach Resort

3.5 of 5 West Bay Beach | Island of Roatan, West Bay, Honduras
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Infinity Bay Spa and Beach Resort
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Infinity Bay Spa and Beach Resort
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1,161 reviews from our community

Traveler rating
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382
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cambridge, Ontario
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Beds - comfortable! Rooms - great size (1 bedroom) , garden view (you can see the ocean from the balcony). Only problem; the balconies and U shape of the property can create echoe noises, if your ( inconsiderate) neighbours stay up late talking ( loud). We fixed this by using ear plugs and a white noise app on our phone.... More 

Was this review helpful? Yes 5
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear OntarioCambridge, Thank you for taking the time to write such a detailed and thorough review. It's great that you were able to explore our beautiful island for the day. We always urge our guests to go out and see all the beauty that Roatan has to offer. I've shared all of your comments and valuable feedback with the team... More 

Collingwood, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Just returned from 3 weeks of AI at Infinity Bay. The staff made us feel special! Darlon, Marlon, Brady at the buffet; Ziggy, Alex, Elda, & Puma at LAa Palapa; we miss you all!! The front desk staff are friendly & helpful. The microwave didn't work and after one call, maintenance was there and a new one was installed the... More 

Was this review helpful? Yes
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Susan1952, Thank you for writing us a review! You are so special to us and we loved having you! We are so pleased that you felt the warm hospitality that we have become known to provide. Darlon, Marlon, Brady, Ziggy, Alex, Elda, Puma and the rest of the team say hi and they miss you too!!! We are all... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Rooms, staff, food, beach and activities all were great from check in to check out! For fun service at the palapa ask for Chocolate he is great. The General manager Rick Kolinsky who walks the property often pays serious attention to detail in overseeing and working with his staff. With special kudos to the front desk staff. Lastly , since... More 

Was this review helpful? Yes 2
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Hello David L, On behalf of the entire team, thank you for your wonderful review. Your comments and satisfaction mean so much to the hard working staff. Swiss Chocolate says hello and thank you for the special mention! We're happy you enjoyed our wonderful buffet breakfast that is included when you book directly with the resort! We continuously get rave... More 

Gatineau, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just returned from our honeymoon at the Infinity Bay Spa and Beach resort. This is a very beautiful resort and the staff are the nicest people I have ever met. We rented a Studio with no balcony and when Richard - the General Manager - found out that we were in a studio while on our honeymoon her immediately made... More 

Was this review helpful? Yes 2
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Josee1 Thank you for the detailed review. We realize your honeymoon is a very special time and we are honored that you chose to spendi it at Infinity Bay! We're so pleased you enjoyed the upgrade and thank you for the positive feedback on your accommodations. Guest satisfaction is our goal and we take pride in being number one... More 

Toms River, New Jersey
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was wowed by the friendly staff, room accommodations, security and recreation extras such as beautiful pool, free kayak rentals and ping pong. Even the food on site at the buffet and palapa was good. We would recommend this place to future travelers without hesitation.

Was this review helpful? Yes 9
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear njscorpio, Thank you for the taking the time to write us a review! It means a lot to the hard working staff and we are thrilled you enjoyed your stay with us Your positive feedback is much appreciated. Hope to see you soon! Rick K. More 

Sykesville, Maryland
Top Contributor
76 reviews 76 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

Our New Year’s Eve vacation at Infinity Bay Spa and Beach Resort was another excellent recommendation from our travel agent at Sand Dollar Tours. Our room (201) was ideally situated in front of the pool, with a short walk to the bar, beachside restaurant, and to the marina. Our suite had a full kitchen, living room, with sofa bed and... More 

Was this review helpful? Yes 4
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Giant_Stride_SCUBA, Thank you for your recommendation, feedback and very thorough review! I'm happy we were able to get you new bed promptly and apologize for the issue with the water pressure. This issue has long since been addressed and rectified. We have shared your dive experience comments with our on-site dive center manager and the feedback is greatly appreciated.... More 

Milton, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family just returned from two amazing weeks at the Infinity Bay Spa and Beach Resort spending both Christmas and New Year’s there. From the moment that we walked into the main lobby we knew that this was going to be an incredible vacation. We were welcomed individually by the General Manager Rick, by Grace who can arrange any type... More 

Was this review helpful? Yes 4
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Christine, We can't thank you enough for your wonderful comments and for taking the time to write such a detailed review. I always say that you are only as good as your team and I am blessed to have such an outstanding team behind me. They are the reason Infinity Bay is the number one resort in Honduras. You... More 

tegucigalpa
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

It has great location, loved the pool. The service is good though they could have more help on the restaurant specially in high season, it took a long time to get the food at the beach restaurant. Other than that great experience, the condos are very well equipped and well kept. Ill recommend it.

Was this review helpful? Yes
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Daniellekat, Thanks for the great review! We really appreciate it and we're glad you had such an enjoyable time on your vacation. Sorry to hear you had an issue with service and please know that we have addressed the issue. Thanks once again and be sure to come see us again! Rick K. More 

Toronto
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We just returned from a week at Infinity Bay. We booked through Sunwing and chose the all inclusive package. We booked a one bedroom gardenview and it was HUGE. We were overlooking the pool and had a very large terrace with table and 4 chairs. The food is fresh and good and the food & beverage staff is very accommodating... More 

Was this review helpful? Yes
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear clambake69, Thanks so much for taking the tie to write such an awesome and thorough review! We're happy you enjoyed the comfort and spacious 1 bedroom condo that you booked with us through Sunwing and equally happy that you enjoyed the amazing food and first class service. We sincerely thank you for the recommendation and look forward to welcoming... More 

Newcastle, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had the most amazing wedding at Infinity Bay the week before Christmas; it was like a fairy tale at sunset. All of the management and staff made our wedding week so incredible and hassle free. They were all so friendly and open to all of our requests. Our group of 19 were treated to an amazing week. Special thanks... More 

Was this review helpful? Yes 1
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Hello Selena! First and foremost, thank you for allowing us the honor of hosting such a special day. Your entire wedding party are an incredible group of people and a pleasure to have at the resort. Everyone was always smiling and having a great time and that is what we love to see here. The wedding was beautiful and Scruffy... More 

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Additional Information about Infinity Bay Spa and Beach Resort

Address: West Bay Beach | Island of Roatan, West Bay, Honduras
Phone Number:
Location: Honduras > Bay Islands > Roatan > West Bay
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Infinity Bay Spa and Beach Resort 3.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Infinity Bay Spa And Beach Hotel West Bay
Infinity Bay Hotel And Beach
Infinity Bay Resort And Beach
Infinity Bay Spa And Beach Resort Roatan, Bay Islands, Honduras
Hotel Style:
#1 Top resorts Hotel in West Bay
#2 Romantic Hotel in West Bay
#2 On the Beach Hotel in West Bay
#2 Family Hotel in West Bay

1,079 photos of this hotel

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