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All 11 West Bay hotels

Infinity Bay Spa and Beach Resort

3.5 of 5 Resort   |   West Bay Beach | Island of Roatan, West Bay, Honduras
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Infinity Bay Spa and Beach Resort
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89%
Ranked #2 of 11 hotels in West Bay
A recent review
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969 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (293)
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English first
New Jersey
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First I will start with the one negative and the reason I did not give this place 5 stars. After confirming with two separate people via email of our arrival information at the airport and promised by both of them someone would be there with a sign from the resort, we arrived and alas no one was there. Finally I... More

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Troy, Michigan
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Plus: The staff was great; very, very helpful and accommodating, flat-out nice. The dive shop was excellent, and the mix of convenient shore dives/one or two tank boat dives made it easy to plan. Pool and beach areas were terrific. Breakfasts were all very good. Minus: Stayed in a room on the beach. The view was great, but the room... More

Was this review helpful? Yes 2
Prairieville, Louisiana
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My now husband and I made the trip to the amazing island of Roatan to get married. After much research, we choose Infinity Bay as our wedding venue of choice. We had well over 80 guests come to the island to experience the beautiful country/island for the first time (we have traveled to the mainland Tela and the islands many... More

Was this review helpful? Yes 2
stayner
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We travelled to Infinity Bay the last 2 weeks of March. There is nothing negative that you can say about this hotel. The food was wonderful, the rooms were wonderful, the pool was wonderful, the beach was wonderful and the staff was beyond wonderful. A special mention goes out to Elda who took the time to care for my friends... More

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Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear elvis1237, WOW - perfect! Thats amazing and we all cannot thank you enough for such a kind review. So glad we were able to be there for you during difficult times. We are one big family and Infinity Bay is more of a community than a resort. Thank you and we all look forward to your return! Rick K More

Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Very, very friendly people staff Infinity Bay! Always cheerful, always a big smile, providing prompt, courteous service each & every day. The buffet selections were varied, well-prepared & delicious, with a new theme for every night of the week. The in-house dive shop's personnel were no less friendly than the hotel staff, with Adam & Sarah providing their guests lots... More

Was this review helpful? Yes
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear FireManDan, Thank you very much for taking the to write a very nice review and highlighting the efficiency and friendliness of the best team on the island! Also...thank you for pointing out how important this amazing reef is and how we all need to respect it! Thanks again Dan! Rick K More

Chocowinity, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We had a party of fifteen ages 15 to 72 and we all had the time of our life , Infinity bay has spectacular views, gorgeous white sand beaches, excellent accommodations and very friendly staff! would highly recommend to anyone of any age .

Was this review helpful? Yes 2
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear feliciahuggins, Thank you very much for your short but very sweet review....the entire team at Infinity is thankful for choosing us and taking the time write a note. So glad everyone had a great time and hope to see you back from Chocowinty! Regards Rick K More

Princeton, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We just had the most amazing time at Infinity Bay as we prepare to checkout - :( Was it perfect no...did we have an issue with the room location - yes, was it fixed during checkin by a very nice gentleman - Kris. We did have an issue with housekeeping coming to late to our room - we wanted it... More

Was this review helpful? Yes 1
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Forrest K, Thank you for your review and choosing Infinity Bay for your vacation. Thank for for pointing out the minor challenges you experienced and how quickly and efficiently resolution was provided. Reaction time and process is one of the keys to success in the hospitality industry. Excellent to hear you had a great vacation and enjoyed Infinity Bay.... More

Sudbury, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

First let me state that we had both been at this resort last year at this time and are avid scuba divers & water loving people. After sharing our photos and talking to family members we put out an invite to have a family reunion this year and it soon blossomed to 17 people. I might also add that the... More

Was this review helpful? Yes 4
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Doug S (Doug and Donna) Thank you so much for excellent and kind review....the entire team to very gratified! Myself and the team all fondly remember your wonderful family who were all such a pleasure to serve. We have been getting more and more large family groups coming to Infinity to reunion vacations. The layout of the villas and... More

Senior Contributor
38 reviews 38 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Definitely pro's and con's to this resort.... The facility itself is beautiful in an excellent location. The pool is very large and very shallow..only 1 foot deep in some areas. Our condo was very big and roomy with a working dishwasher in the kitchen. Dishwasher soap cubes were provided if you asked the maid. The beach is also beautiful w/... More

Was this review helpful? Yes 4
Rick2959, Owner at Infinity Bay Spa and Beach Resort, responded to this review

Dear snorkeltime, Thank you for taking the time to post a review on TripAdvisor. Im happy to give you a real response to your comments and observations. At Infinity Bay we have a "Spirit to Serve" program in all our departments. This program includes daily goals and objectives that all the managers and team members participate in. We are very... More

Niagara Falls, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been having one of the worst winters on record up north in Canada and boy wasd it nice to get to Roatan and feel that warm sun right to our bones. Except for one morning and one afternoon the weather was great. Its funny to go from wearing long-johns to getting a burn on my back. Life is... More

Was this review helpful? Yes 3
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear judge f Thank for your time to write a review and for choosing Infinity Bay for your vacation. So glad you were able to defrost yourself. We have been hearing amazing stories about how bad the winter has been....fortunately we were here on the island. Great to hear you enjoyed the lasagna - next time you must try the... More

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Additional Information about Infinity Bay Spa and Beach Resort

Also Known As:
Infinity Bay Spa And Beach Hotel
Infinity Bay Spa And Beach Hotel West Bay
Infinity Bay Hotel And Beach
Infinity Bay Resort And Beach
Infinity Bay Spa And Beach Resort Roatan, Bay Islands, Honduras
Address: West Bay Beach | Island of Roatan, West Bay, Honduras
Phone Number:
Location: Honduras > Bay Islands > Roatan > West Bay
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in West Bay
#1 On the Beach Hotel in West Bay
#2 Family Hotel in West Bay
#6 Romantic Hotel in West Bay
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Infinity Bay Spa and Beach Resort 3.5*
Official Description (provided by the hotel):
Location: West Bay Beach, Roatan, Bay Islands, Honduras, Central America (15 minutes from airport). Accommodations: Condo, 2 Bedrooms + Convertible bed(s), 2 Baths (Sleeps 4-6)Keywords: Luxurious Condo Resort 2BR/2BA at Infinity Bay Roatan. Planning a vacation now to leave in the fall? Location Location Location. The most beautiful upscale resort which is called Infinity Bay Resort located at West Bay Beach, which is one of the top beaches in Roatan, Honduras and of the Caribbean. The reef is only yards away, which is the second largest coral reef in the world. Swim with the turtles and an abundance of marine life, go diving and discover more, or use our complimentary kayaks. Local activities, include scuba diving, sailing, fishing, canopy tours, horseback riding, and much more. ... more   less 
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