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Paradise Beach Hotel

West Bay Beach, West Bay IB3100, Honduras
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Paradise Beach Hotel
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336 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sacramento, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am not sure how all of these reviewers can give this hotel such a great review! Only one of the front desk staff was friendly and helpful. The others just seem to be there and find reasons not to help you! For example, I had to check out one day early from this hotel and I was in a... More 

Was this review helpful? Yes 1
deniselama L, Director de Relaciones Públicas at Paradise Beach Hotel, responded to this review

Dear Chad, Thank you for your insights. We are taking into consideration all of these comments and will make sure we get better at each of the points you mention, especially customer service. We are well aware that we have to improve in getting better at the quality of service we provide clients, especially with regards to the willingness of... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is located in the best beach of roatan! The rooms, food and service are exceptional! Emilio, the GM is always looking after his guests and makes them feel at home. Love the place and staff. highly recommend it! Im coming back again Asap! A+++++

Was this review helpful? Yes 1
deniselama L, Director de Relaciones Públicas at Paradise Beach Hotel, responded to this review

Dear Luis, Thank you for your comment. We are glad to hear that your stay in Paradise Beach Hotel met and exceeded your expectations. West Bay Beach is the nicest beach of Roatan, located within walking distance and just a water taxi ride from West End and close to great nightlife. Roatan was categorized by Trip Advisor as one of... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is located at the center of the best beach in the island. Since the moment you arrive at the hotel you get treated by a great friendly staff. I recommend their "cayuco bar" great place to have fun during day and night. The food was delicious and the hotel is also close to other restaurants if you're looking... More 

Was this review helpful? Yes
deniselama L, Director de Relaciones Públicas at Paradise Beach Hotel, responded to this review

Dear Daniel, We are glad to hear that you enjoyed your time in the hotel. We place specail attention to client relation servicse and customer servicse is our priority. The Cayuco Bar, which is part of the hotel, is a great bar which has gotten great reviews. We are happy to offer a full menu which includes great dishes at... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

We had an awesome time diving with Juan Carlos. We weren't staying at the hotel, but came over each day for some awesome adventures. Loved the night dive right off the shore and the 110' wreck dive to El Alguila. If you haven't been diving on Roatan before you'll appreciate the short 5-10 minute drives out to the reef. Juan... More 

Was this review helpful? Yes
Boston, Massachusetts
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Paradise has done some great improvements since the last time I was here. The new pool is stunning and the gym is a great addition! Make sure to get the fish skewers and check out the new fresh juice menu!

Was this review helpful? Yes
deniselama L, Director de Relaciones Públicas at Paradise Beach Hotel, responded to this review

Dear Phillip, We are happy to know that your time in Paradise Beach Hotel went great. The new management team has been wanting to make a difference in terms of quality of service to our guests. This includes the priority we have allocated to guest relations and also on the diversity of complimentary services we have developed for our guests.... More 

Guatemala City, Guatemala
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Good location if you want to be near the excursions and restaurants. There do not work all the restaurants that the hotel has, we had a all inclusive but we can eat only in one restaurant. There are a few rooms that give to the street and the noise of the night is not good

Was this review helpful? Yes
deniselama L, Director de Relaciones Públicas at Paradise Beach Hotel, responded to this review

Dear Angie, West Bay is one of the most beautiful beaches in the island and there is a wide variety of activities that people in all ages can enjoy. Our view from the Cayuco Bar, which is part of the hotel, is also amazing and has been highlighted by many of our guests. We greatly appreciate constructive criticism from our... More 

Panama City, Panama
1 review
5 of 5 stars Reviewed 4 weeks ago

Was a great hotel, great service, great rooms Was an amazing experience! Definitely I will Come back! Clean Rooms, The stuff is really friendly, also the beach is one of the most prettiest of the island

Was this review helpful? Yes
deniselama L, Director de Relaciones Públicas at Paradise Beach Hotel, responded to this review

Dear Jess, We are happy to know that your time in the hotel went great. As part of our new management orientations, we are wanting to focus on guest servicse and on customer service, which is why we are happy to know that your experience in that aspect was perfect. We do hope you come back soon. If you do,... More 

Arkansas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent the day in Roatan during one of our beach days during our cruise. We decided we didn't want to spend a ton of money on an excursion through the cruise line so we left the port and rented a car. We were told West Bay was the place to go on the island. When we got there we... More 

Was this review helpful? Yes
deniselama L, Director de Relaciones Públicas at Paradise Beach Hotel, responded to this review

Dear JN Gordon, We are glad to hear that you spend part of your day off the cruise ship in the Paradise Beach Hotel complex. We are always open to visitors for the day. Our two restaurants, the Cayuco Bar and Il Pomodoro, intend to offer different types of food which range from seafood platter, different salads, lobster, pizzas, among... More 

florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Third time back as good as before or couldn't be better. Our room was great the food was awesome like usual. The staff is so kind and helpful. You must check out the great staff Cayuco Bar. The beach well there is no description but Paradise.. We will be back next Year!!!!

Was this review helpful? Yes 3
deniselama L, Director de Relaciones Públicas at Paradise Beach Hotel, responded to this review

Dear Saasy40, We are glad to hear that your stay with us went great, for the second time. Thank you for choosing Paradise, we will be happy to have you for a third time and we can assure you there will be a recognition for the next time you book with us. We are committed to assuring a personalized attention... More 

Lubec
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 1, 2015

We stayed here for almost two weeks in April.The pickup at the airport was prompt. We arrived three hours early but the room was ready. We stayed in a basic room on the second floor. There are no elevators here but that was okay with us. As I said the room was a basic room. The first thing we noticed... More 

Was this review helpful? Yes 1
Juan Pablo G, Guest Relations Manager at Paradise Beach Hotel, responded to this review

Dear Tammy, Welcome Back! What more can we say, except. See you next time. Paradise Hotels & Resorts. More 

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