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All 12 West Bay hotels

Mayan Princess Beach & Dive Resort

3.5 of 5 Resort   |   West Bay Beach, West Bay, Honduras
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78%
Ranked #7 of 12 Hotels in West Bay
A recent review
5 of 5 stars reviewed 4 weeks ago
Francisco A Weston, Florida
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512 reviews from our community

Traveler rating
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    157
    69
    32
    23
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125
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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There are newer reviews for Mayan Princess Beach & Dive Resort
See the most recent reviews
Weston, Florida
Top Contributor
69 reviews 69 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have been here twice with my family over 10 years, quite some change in the size of the hotel from the first time we visited in 2004 to the recent one in March 2014. We can say from both our visits that this hotel is located on the nicest beach we have ever been to, West Bay Beach, we... More

Was this review helpful? Yes 1
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

Thank you so much for your great review! I'm so glad that we were able to meet your expectation one more time and make this an amazing experience for you and your entire family. Indeed West Bay Beach is such a wonderful beach and I'm so glad to know how much you enjoyed. We hope to see you and family... More

Florence, South Carolina
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

My boyfriend and I booked a 5 night stay at Mayan Princess Beach and Dive Resort. Our primary goal was to dive with little expectations of anything else. We were so impressed! The staff at the resort was very nice and accommodating at all times. They were very helpful when booking excursions despite there being a slight language barrier. Our... More

Was this review helpful? Yes
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

I'm glad that you and your boyfriend had such an awesome vacation with us. I'm so happy to hear that our staff was able to make your vacation so enjoyable. We always want to ensure that our guests are comfortable and entertained during their entire stay. I will be sure to share your review with our staff, including the Mayan... More

London, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2014

On our third trip to Roatan in late March we thoroughly enjoyed staying at the Mayan Princess for a second time. Being vegetarian and having read some less-than-positive comments about the cuisine, we spoke with management before booking. It appeared that Magenta, the Chef, had been off due to a foot injury and some difficulties had been experienced earlier in... More

Was this review helpful? Yes 1
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

Thank you for your review. It's great to know that you had a great time at the resort and I'm so happy to hear that our staff was able to make your vacation so enjoyable. I know your second stay with us had a lot to live up to and I'm so glad we were able to meet your expectations.... More

Natick, Massachusetts
1 review
2 of 5 stars Reviewed August 9, 2014

My family and I spent 5 nights at Mayan Princess and it I don't think that I could recommend it. I can't say that I was unhappy there, but I have certainly had better vacation experiences. The beach was beautiful, but the loud music from the neighboring resort got very old very fast. The beachfront condo was clean and had... More

Was this review helpful? Yes
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

We regret to hear that we did not meet your expectations. We have many guests who feel the direct opposite and have boasted of our resort in general. As hoteliers, we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. I will be sure to share your... More

California
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 7, 2014

Just getting around to writing a review after I stumbled upon pictures of my Roatan vacation last December (2013). My husband and I booked the Mayan Princess Beach resort because the ratings seemed ok and it also appeared to offer more amenities than Infinity Bay Resort, which is a few properties over. The pros of this property: *It is a... More

Was this review helpful? Yes 1
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

Thank you so much for your review. We are very happy to see that you enjoyed our accommodations, beach, and tropical garden. It seems you had a good time at the resort. We appreciate your feedback. It's always very important to know what our guests think. I will be sure to share your review with our managers and staff. We... More

Auburn, Alabama
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 4, 2014

I took a group down to Roatan July 26-August 2, 2014, we booked the Mayan Princess on the advice of a co-worker, and it was great. Getting there from the air port will make you have some questions, but once there the resort is great. We had a large group of 25, so some of the rooms were not ready,... More

Was this review helpful? Yes 2
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

Thank you for your review. We are very happy to read that you had a great time at the resort and that our staff ,specially the mayan divers were able to make your vacation even more enjoyable. We hope to see you all again. Enjoy your day. More

Austin, Texas
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 31, 2014

Second time at this resort and really enjoy it. There were only two con's for me and that is why I ranked 4 instead of 5. Con's: 1-food- would be nice if they offered more of a selection. Many of the dinner options were unavailable the entire week I was there, so that made selections slim at night. Serving more... More

Was this review helpful? Yes 2
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

We are so happy to hear that you had such a great vacation with us. It's great that we were able to meet your expectations the second time around. I'll be sure to send this post to our staff, including Glenda. They all will be happy to see your review. Thank you for your feedback, it's always very important to... More

Miami Beach, Florida
Top Contributor
110 reviews 110 reviews
21 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed July 28, 2014

This is the perfect example of a resort where its people makes all the difference - I was here in early July and Yean at the Front Desk helped me out immensely with what could've been a disastrous visit. The hotel's gift shop was already closed and the local market in West Bay ran out of it. I was frantically... More

Was this review helpful? Yes 2
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

I’m so happy to see that you were able to have an enjoyable stay at the resort. It's seems you had a great time! I will be sure to let Yean and Oliver know how impressed you were with their service. Your mention is very encouraging and helps us to ensure that we continue on this track of excellence. Thank... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 27, 2014 via mobile

We stayed there 7 long can't wait to come home days! The water in the faucet stunk like sewer water, we all got attacked with bites all over by sand fleas that traveled into our room or they were bed bugs in the bed. A lot of us got diareah and vomiting ( maybe the water), no room service (... More

Was this review helpful? Yes
Franksville, Wisconsin
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 23, 2014

We spent 12 long days at the resort. Yes, the beach was beautiful and the pools were great. Our room had a terrible sewer smell for the entire length of our visit. The food was okay. Most of the food arrived cold, the lobster was always over-cooked. They did not have premium liquors. Their choices were very limited and when... More

Was this review helpful? Yes 2
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Additional Information about Mayan Princess Beach & Dive Resort

Address: West Bay Beach, West Bay, Honduras
Phone Number:
Location: Honduras > Bay Islands > Roatan > West Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Mayan Princess Beach & Dive Resort 3.5*
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Also Known As:
Mayan Princess Beach Hotel West Bay
Hotel Mayan Princess Beach
Mayan Princess Beach & Dive Resort Roatan, Bay Islands, Honduras

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