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Mercure York Fairfield Manor Hotel

Shipton Road, Skelton, York YO30 1XW, England
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Mercure York Fairfield Manor Hotel
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Ranked #1 of 1 Hotels in Skelton
A recent review
3 of 5 stars reviewed yesterday
chris69kidderminster kidderminster
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708 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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  • French first
  • German first
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  • Japanese first
  • Portuguese first
  • Spanish first
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kidderminster
Level Contributor
102 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed yesterday NEW

Booked because we were going to the races for my husbands birthday i think everyone staying at the hotel were going to the races! The hotel is set in lovely grounds and only a few minutes drive from the park and ride for York which was handy. No problem parking at the hotel. Check in went smoothly pleasant enough guy... More 

Was this review helpful? Yes
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We booked this hotel for 2 nights. Room very good and had everything we needed, the staff were pleasant and friendly. The Only downside was it wasn't close enough to the city and we got a taxi. Would pick somewhere closer if we were returning to York

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Peterborough, United Kingdom
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband booked us in for a weekend away to celebrate my 30th birthday. Beautiful hotel with gorgeous setting and decor. Some of the features need updating(showers/ taps etc). Rooms do not have air con , so can get quite warm. We had breakfast both mornings which was a self service, cooked breakfast was very tasty indeed and staff were... More 

Was this review helpful? Yes
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear AndiEpton-Smith, thank you for adding your feedback and I am particularly pleased with your comments on our staff. Hope to be able to welcome you back soon. Kind regards Gordon Stewart More 

Hull, East Yorkshire
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed last night with my hubby and my parents (two standard double rooms). We actually booked this place as it was the cheapest we could get in/around York, with parking facilities. We paid £145.00 per room. Parking is good - plenty of spaces and free. On arrival, met by a chap on reception who checked us in quickly - however,... More 

Was this review helpful? Yes
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Charlie C, thank you for taking the time to add your comments following your recent stay with us. Please accept my apologies for all aspects of your stay not meeting your expectations and I am reviewing each topic raised with my relevant department manager. Kind regards Gordon Stewart More 

Doncaster, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed on Saturday for our anniversary. Well, the first thing.. We walked in at around 7:30pm and at reception a young man (mark?) was checking in a group of young chaps. He was joking with them, building rapport... But then he dropped the F bomb several times. We are laid back young people's weren't offended.. But someone else could... More 

Was this review helpful? Yes
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear KerryGeo, thank you for adding your review and I am pleased to to read that overall you had an enjoyable stay with us. However, I am most concerned with the language, building rapport with guests is no excuse and will not be tolerated, please accept my apologies. Kind regards Gordon Stewart More 

Chester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Long weekend at the Fairfield Manor. Room was spacious with a large comfortable bed. Staff extremely friendly and professional. Hotel has well kept gardens. Only thing we would of liked is a mini fridge in the room. Will definitely be returning again next year for the races.

Was this review helpful? Yes 1
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear s2we, thank you for adding your positive review and I'm particularly proud of your comments on our staff, thank you. Kind regards Gordon Stewart More 

Marietta, Georgia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited this hotel and stayed over night with some friends as we were in town for a concert that evening. I found the hotel very spacious and truly beautiful. I was greeted with wonderful staff at the Reception Desk and was treated very kindly. My room was truly awesome as well as my friends' room too. I was comfortable... More 

Was this review helpful? Yes
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear LoveEngland4Ever, thank you for giving us such a fantastic review; I'm most pleased that you found our staff played their part and we helped back up your user name. Kind regards Gordon Stewart More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago

Me and my partner visited expecting a certain standard of service and quality with the Mercure name. We was unfortunately disappointed. We stayed for 2 nights and found the level of cleanliness quite low as there was insects in every room, including an infestation with ants in the bathroom. The hotel location itself was okay and the staff was somewhat... More 

Was this review helpful? Yes
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Adam E, thank you for taking the time to inform us of the shortfalls encountered. First and foremost, please accept my sincere apologies and be assured that my Head Housekeeper is already dealing with your comments. Yours sincerely Gordon Stewart More 

Hotel Review Summarization

What travelers say

  • Family room(4)
  • Very clean(4)
  • Bar area(3)
  • Good value(3)
  • Main road(3)
  • Double beds(3)
  • Evening meals(3)
  • Very good(3)
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