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Mercure York Fairfield Manor Hotel

Shipton Road, Skelton, York YO30 1XW, England
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1 room 1 guest
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Mercure York Fairfield Manor Hotel
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724 Reviews from our TripAdvisor Community

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Traveler rating
    249
    261
    141
    45
    28
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138
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (724)
  • Mar-May only
    (186)
  • Jun-Aug only
    (197)
  • Sep-Nov only
    (169)
  • Dec-Feb only
    (172)
All months
Level Contributor
7 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed for 3nights for family break in August!!! Choose for closeness 2York City for site seeing as only short taxi ride!!!! Had dinner here 1st night was pretty good & didn't feel rushed although arriving late on to eat!!!! Staff very helpful & nice!!! Breakfast good also!!!! Nice hotel overall with only complaint being Hotel room was extremely hot as... More 

Was this review helpful? Yes
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Colin I, thank you for adding your positive feedback following your recent stay with us. Kind regards Gordon Stewart More 

Manchester, United Kingdom
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed Saturday 23rd for 1 night with my wife. Read a few poor reviews and some good ones too. Decided to book and see for myself and glad I did. Lovely location, and all the staff were amazing. Stayed in a superior room with separate lounge and bedroom. Yes, the rooms could do with a little updating, but I see... More 

Was this review helpful? Yes
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear UKtaster, thank you for adding your feedback and I am pleased that you experienced our improving consistency of standards. Hope to be able to welcome you back again in the not too distant future. Kind regards Gordon Stewart More 

Scarborough, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We would like to say what a lovely overnight stay we had the room was basic but the overall place was quite imposing especially when you walked in the staff were extremely friendly and always had a smile which means a lot I'm afraid I can't remember her name but the blonde lady on reception when we checked out was... More 

Was this review helpful? Yes
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear stephen o, thank your for your comments and I am pleased that we helped make your special treat a memorable one. Hope to be able to welcome you back before your next birthday! Kind regards Gordon Stewart More 

Broughton
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 1 week ago

WEetook our Gourmet Society card for a half price meal here. It was immaculate with good service and a wonderful meal in lovely charming décor. Good situation and roomy in this vast and beautiful estate.

Was this review helpful? Yes
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear fishermanNeLincs, thank you for adding your feedback. I am very proud to read your comments and hope to be able to repeat again in the near future. Kind regards Gordon More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel was clean. There were enough space for a kid in the room. We were very disapointed when they try to charge us two times the breakfast. It was already paid with the booking. We had to find someone in the hotel who can understand a few word in french like "petit déjeuner" on the email to justify that... More 

Was this review helpful? Yes
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Bertrand L, thank you for your comments and please accept my apologies for the encountered language barrier; I do hope this did not detract from the enjoyment of your trip to York. Kind regards Gordon Stewart More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this Hotel for 2 nights on 13th and 14th July 2015 as a 25th Wedding Anniversary treat when we visited York. We really enjoyed our stay. The location is just outside York but close enough for a 15 minute car journey into central York and is also just 5 mins by car from the local park and... More 

Was this review helpful? Yes
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear bigdavylad, thank you for your feedback, I am very pleased that we were your choice for your celebration. I shall share your feedback with my team and we all hope to be able welcome you back again soon. Kind regards Gordon Stewart More 

Plymouth, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location for visiting York - just up the road from a park and ride, and while on a main road, was very quiet. Our room was a good size, very clean and comfortable, and the public areas were spacious and good places to relax. The breakfast was good, and the staff were friendly and helpful. In places it showed... More 

Was this review helpful? Yes
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Tuppence_S, thank you for taking the time to add your feedback and I am pleased to read that we met and exceeded your expectations. Hope to be able to welcome you back again soon. Kind regards Gordon Stewart More 

Sonning Common, Berks
Level Contributor
181 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It is not as bad as some reviews suggest, but for a major chain hotel that are well below par. On my recent visit this included the room TV not working, half the room lights not working, the food on the breakfast buffet lukewarm at best and probably the worst tasting house wine I've ever had. Down the sink with... More 

Was this review helpful? Yes
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear SB01, thank you for your feedback and I wish to apologise for all aspects not meeting your expectations. I can inform you that we are scheduled to have new 32" Freeview Samsung TVs installed in all bedrooms at the end of September and I also have a new Food and Beverage Manager and Deputy commencing mid September too. On... More 

Preston, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Ideally situated for park & rides into York. Staff pleasant & helpful, fantastic breakfast, comfortable beds nice rooms although a little tired in places ready for a make over. Evening meal disappointing limited menu and expensive for what we had (pate tasteless, no taste to fish cakes, steak pie all pastry no meat, burger not served on brioche bun. )... More 

Was this review helpful? Yes
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear C8363OUfionam, thank you for adding your feedback and I am sorry to read that the evening meal did not meet your expectations, particularly after our staff, breakfast and the room all set a positive benchmark. I will be discussing this with my Head Chef. I also acknowledge your comments on the external area and will look at this personally.... More 

Hotel Review Summarization

What travelers say

  • Family room(4)
  • Very clean(4)
  • Bar area(3)
  • Good value(3)
  • Main road(3)
  • Double beds(3)
  • Evening meals(3)
  • Very good(3)
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