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Mercure York Fairfield Manor Hotel

Shipton Road, Skelton, York YO30 1XW, England
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Mercure York Fairfield Manor Hotel
Best prices for: 1 room 1 guest
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Ranked #1 of 1 Hotels in Skelton
A recent review
3 of 5 stars reviewed 4 days ago
kevin h Winnipeg, Canada
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694 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Anglia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Not up to usual Mercure standard. Bedroom: wardrobe doors loose hinges, difficult to open. Room clean although toilet flush just a dribble. None of the chairs fitted under desk, do uncomfortable to work. Internet connection kept dropping out throughout hotel. Complained about connection to two members of staff, but staff unable to help. Worst thing breakfast - lots of dirty... More 

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London
Top Contributor
67 reviews 67 reviews
14 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed for a late booked Friday and Saturday night as a last minute base to visit York. The accommodation is generally good with decent sized rooms a good bathroom - let down by a very firm mattress, very hot rooms (no air-con) and a bath/shower that was well on the slippery side. None of the four of us (2... More 

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Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Chris C, thank you for taking the time to add your feedback and please accept my apologies for not all aspects of the hotel's services meeting your expectations. I will personally investigate further into the breakfast challenges and my Head Housekeeper will deal with the 'old' newsletter. Kind regards Gordon Stewart General Manager More 

Winnipeg, Canada
Top Contributor
50 reviews 50 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Perhaps it is best to have mediocre expectations and not be disappointed. I thought this hotel would have the impressiveness of a manor house but it is more like the refurbished tb sanatorium it once was. Staff could have been better. Maintenance did not fix things even when asked. Lovely location and this place has great potential but needs some... More 

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Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear kevin h, thank you for your comments and I am sorry to note that your request for maintenance assistance was not completed. Hope it has not detracted from your enjoyment of visiting the UK. Kind regards Gordon Stewart More 

Uk
Top Contributor
258 reviews 258 reviews
85 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Two nights dinner bed and breakfast in this lovely hotel have spoilt us! Our spacious room was in the old part of the building on the first floor (no lift). There was a large wardrobe and ample drawer space for all the clothes we had brought with us, and more! A nice touch was that there is a retractable washing... More 

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Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear lakegirl48, thank you for your 5 star review. I am very pleased that we exceeded your expectations and that you had a great weekend; hope to be able to welcome you back again soon. Kind regards Gordon Stewart More 

Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff were excellent, very friendly and helpful. The room was comfortable, warm and clean. . The hotel is situated just outside York within some pleasant grounds which you can walk around. The hotel is situated about 2 mile away from the park and ride station . This is an excellent service in terms of frequency and cost - £2.80... More 

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Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear PMCQ2013, thank you for the great feedback. I am most pleased that we exceeded your expectations and very proud of the comments on the hotel team. Kind regards Gordon Stewart More 

birmingham
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and my fiancée were invited back to the Mercure Fairfield Manor by Mr Stewart the hotel manager. We were not disappointed. Check in smooth and quick. We were allocated room 303 which is a very spacious two room suite with a bathroom which includes a jacuzzi/spa bath. (See pictures). Lovely reception and bar area and communal areas. Thanks to... More 

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Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear MidlandsBlade, thank you for taking the time to add your review. I am most pleased that we had the opportunity to restore your faith in our facilities and services and that we met your expectations. Kind regards Gordon Stewart More 

Derby, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall a good hotel. Room spacious, clean and well appointed. Free wifi fast and easy to connect. Only downside was the room seemed permanently gloomy even when the sun shone. We were on the ground floor and right outside the room was a hedge and very tall tree. The hotel staff did a great job in providing everything to make... More 

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Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Alf_traveller, thank you for taking the time to add your review and I am most pleased that you found our staff helped make your stay a positive experience. Kind regards Gordon Stewart More 

Reading, United Kingdom
Top Contributor
65 reviews 65 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We came to the Fairfield Manor hotel as part of a red letter day experience - hotel stay and dinner. The hotel was good - large rooms and comfy beds. It is about 10 minutes taxi out of York City centre. The restaurant at the hotel was surprisingly good - we were expecting standard hotel food but it was great... More 

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Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear mrscuba, thank you for adding your review and I will personally pass on your comments on our food to our Head Chef. I am however disappointed with your comments on our breakfast service and will look into this further with my team. Kind regards Gordon Stewart More 

Aylesbury
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

If you want a comfortable friendly place to stay on the outskirts of York then this is the place for you. Only two or three miles from Bootham Bar it is an easy journey away from the city centre, very quiet and peaceful. The accommodation is clean and well appointed, staff are friendly and helpful. We had excellent service at... More 

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Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Anastasia901, thank you for taking the time to add your comments and I am very pleased to read that we lived up to your expectations. Kind regards Gordon Stewart More 

Europe
Top Contributor
97 reviews 97 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

was a queue ahead of me at checkin and there was only one person on reception, so had to stand around a good few minutes. The receptionist was so friendly and professional that any irritation was quickly forgotten. Room was clean, bed was ok but very hard, and I like a hard bed. Saturday so breakfast didn't open till eight,... More 

Was this review helpful? Yes
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear timmy1011, thank you for adding your feedback and I am very pleased to read that our staff made the difference for you. I do acknowledge your comments on our breakfast buffet and I will personally investigate this further with my Head Chef. Kind regards Gordon Stewart More 

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