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All 1 Skelton hotels

Mercure York Fairfield Manor Hotel

4.0 of 5 Hotel   |   Shipton Road, Skelton, York YO30 1XW, England
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Mercure York Fairfield Manor Hotel
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Ranked #1 of 1 Hotels in Skelton
A recent review
5 of 5 stars reviewed 2 days ago
Travis L
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611 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff were professional, friendly and effortlessly accommodated my every request. There was a good choice of meals (in the bar and the restaurant) which were quickly served and very tasty. The lobby/bar area had a relaxed, comfortable atmosphere and I was very happy to sit for a while while sipping on a beer and reading the paper after dinner.... More 

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4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We arrived at York by train from Manchester and took a taxi to the hotel and it was then that we realized that it was quite far from the main attraction of the city. It took us about 20 minutes and a fare of £12. But once we reached the hotel, it compensated for the distance. It is set in... More 

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Bristol, United Kingdom
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for a few nights on business in January. The grounds of the hotel have a lovely lake. There is plenty of parking, and the outside of the building is odd as it looks a mixture of new and old. On the inside there are lovely columns and old doors, fireplaces, and lots of very old and interesting... More 

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Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was a brilliant value hotel with a special something! Food was excellent a must try. Staff professional with a genuine warmth. The rooms were spacious and with excellent amenities (nespresso!) the grounds are beautiful. The lounge area is cosy and though large still romantic! I loved it here!

Was this review helpful? Yes
Randall K, Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear guest, thank you for adding your feedback and I am very proud to read your comments. I will share this with the team and we all look forward to welcoming you back in the not too distant future. Kind regards More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

After amazing stay at the mercure in Rochdale I expected same here - not the case, at all. Reception staff with a foreign name beginning with G and bleached blonde hair in desperate need of a wash was unfriendly and clearly overworked as seemed to be there 24/7 - even serving breakfast (still unwashed hair!). We asked for a taxi... More 

Was this review helpful? Yes 3
Randall K, Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear guest, please accept my sincere, personal apologies for the hotel and service not meeting your expectations; this is not typical of the standards we strive to achieve and surpass. I note your comment about not returning, but I would be most grateful to have the opportunity to restore your faith in what we can and normally do offer. Kind... More 

Billingham, United Kingdom
Contributor
20 reviews 20 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed on New Years Eve for the Gala Event. The hotel is very disappointing looks as though since Mercure took over things have gone down hill. As soon as we sat down for our meal the disco started, it was so loud that you could not hear yourself speak, yes have a disco after the meal but not before.... More 

Was this review helpful? Yes 4
Randall K, Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear guest, first and foremost please accept my sincere apologies for the hotel not meeting your expectations; this is not typical of the standards that we strive to achieve. I would appreciate if you could contact the hotel directly to discuss directly with the General Manager, Gordon Stewart with a view to restoring your faith for the future. Once again,... More 

London, United Kingdom
Top Contributor
108 reviews 108 reviews
16 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived to be told that there was a mess up with my on line booking, thanks booking.com not using you again ! However the gentleman on reception sorted it out, even though we had to downgrade our room, he even phoned me up in our room to check that all was ok, so top marks for customer services. I was... More 

Was this review helpful? Yes 1
Randall K, Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear guest, thank you for your feedback and very pleased to read you enjoyed your stay and will be returning; we all look forward to welcoming you back soon. Kind regards More 

Treorchy, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We decided to visit York for immediately after New Year to celebrate my wife's birthday on 2nd Jan. We arrived on 1st Jan, having booked via Amazon Deals, at the Hotel. After registration we were told that the dining room would not be open for meals and that we would be seated in the lounge area for our dinner, not... More 

Was this review helpful? Yes 1
Randall K, Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear reviewer, thank you for adding your feedback and wish to offer my sincere apologies for the food offering failing to reach your expectations. This is not typical of the high levels of quality that we strive to achieve and surpass. I have investigated your feedback with the relevant departmental managers and they also wish to be associated with my... More 

Contributor
14 reviews 14 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked a superior room but on arrival were downgraded due to water damage. Given a free breakfast and staff handled well. Room was tired and although comfortable, wasn't a room I would have booked originally. Breakfast good but chef grumpy. Seemed a hotel last its best. Wouldn't revisit. A let down.

Was this review helpful? Yes 2
Randall K, Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Guest, Thank you for providing us with a recent review. We are pleased that we were able to resolve the issue related to your room, and trust that you will return in the near future. More 

Leicestershire, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from a wonderful 3 day break . 26 people in my party for a Christmas and new year celebration and all the comments were fantastic. The staff were very helpful at all times and nothing was too much trouble. The food was of good quality and standard, the public areas are all welcoming and comfortable. A fantastic stay... More 

Was this review helpful? Yes 2
Randall K, Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Shirley T, It was certainly a pleasure in hosting your party of 26 people. We trust that you will return in the not too distant future, and would like to thank you for your kind review. More 

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Additional Information about Mercure York Fairfield Manor Hotel

Address: Shipton Road, Skelton, York YO30 1XW, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York > Skelton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure York Fairfield Manor Hotel 4*
Number of rooms: 89
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Also Known As:
Ramada York Fairfield Manor
York Ramada
Mercure York Fairfield Manor Hotel England/Skelton, UK

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