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Mercure York Fairfield Manor Hotel

Shipton Road, Skelton, York YO30 1XW, England
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Mercure York Fairfield Manor Hotel
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Ranked #1 of 1 Hotels in Skelton
A recent review
3 of 5 stars reviewed 2 days ago
amcranny liverpool
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668 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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liverpool
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

5 mins drive from York, this hotel is in a good location. Parking is free with plenty of spaces. We received a good welcome from reception staff who were all very helpful. Our room despite being clean had a slight smell of vomit which didn't start us off on the right note. it was comfortable and good for an overnight... More 

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Oxford, England, United Kingdom
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Received a warm welcome at checkin and asked if we want breakfast for an extra £10 and job done. Rooms were on the 2nd floor so you have the choice of the lift or stairs up. The room was huge, featuring a double and single bed, TV, free wifi, window facing out towards the nice looking grounds, separate bathroom with... More 

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Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Roger N, thank you for adding your feedback and I am sorry to note that two aspects of your stay negatively impacted an otherwise positive experience. I do have positive news on both shortfalls and can inform you that new beds have been ordered are are scheduled for delivery in May, also remedial works in our plant room have... More 

Senior Contributor
21 reviews 21 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a long drive it was pleasing to see the Fairfield M a or matched up to the pictures on its website. Our room although not massive was more than adequate for the three of us (404). We encountered the same problem as Stuart N being woken at 8am by the sound of building works and after advising reception that... More 

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Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Tintintin 1, thank you for adding your feedback and I am most pleased that the noise issue was dealt with appropriately and to your satisfaction to make sure you had an enjoyable time with us. Kind regards Gordon Stewart More 

Contributor
19 reviews 19 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having bagged a room at a four star establishment at a discounted price, I am expecting great things. In particular, I am looking forward to a nice soak in the 'tub'. Upon arrival at the 'manor', I am impressed with the opulence of the building and its grounds. Good start. Walk to reception and meet a polite but business-like welcome... More 

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Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Nicola K, thank you for adding your feedback and I am sorry that some aspects of your stay did not meet your expectations and for those please accept my sincere apologies. Specifically on your comment on the hardness of the bed, I can confirm that new beds for all rooms have been ordered and are scheduled to be delivered... More 

Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel just outside of York. Wouldn't recommend this hotel for those wanting to stay in the centre of York (obviously). Travelling into town in a taxi costs less than £10. Breakfast was excellent and the room was top banana. Staff are very friendly. And free wifi is always a bonus. Bath a bit small for my 6"2 frame... More 

Was this review helpful? Yes 1
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear gijoefoe, thank you for adding your positive feedback and I am most pleased that you found the staff very friendly. Hope you be able to welcome you back again soon. Kind regards Gordon Stewart More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Although I stop in lots of different hotels at least once a week I rarely write reviews either good or bad because I always do my research before making any room reservation. However I feel compelled to write this review on Fairfield manor. Myself , my fiancée and my 11year old daughter were on an Easter tour of Scotland and... More 

Was this review helpful? Yes 1
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Stuart N, sincere apologies for the works commencing at 8am, this was not as planned and agreed with the contractor. I have collected your email address from your feedback on another platform and will contact you directly to discuss further. Kind regards Gordon Stewart More 

Irvine, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 2 weeks ago

Had a few days/nights at this hotel with my girlfriend as part of a stay to York. Good sized room and bed, quiet and a free car park. The nearest park and ride is about a 15 minute walk so not too bad when you consider the prices of hotels in the city centre. However: - tv hard too operate... More 

Was this review helpful? Yes
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Godfrey1605, thank you for adding your feedback and pleasing to read to read that you may return in the future. Apologies for the maintenance issues experienced and these will be investigated upon identifying the room occupied. Kind regards Gordon Stewart More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a superb weekend at the Mercure Fairfield Manor Hotel, on the outskirts of York. It would be difficult to fault this hotel, the staff were friendly and efficient, our room was spacious and comfortable (the double bed was enormous!) and the breakfast was first-class! I would definitely stay there again if we ever return to... More 

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Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Stuart B, thank you for your great feedback following your weekend stay with us. Hope we have the chance to welcome you back in the not too distant future. Kind regards Gordon Stewart More 

Sheffield, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel for 2 nights over easter break which included evening meal on first night and breakfast both mornings. Couldn't fault the breakfast, and the evening meal had a good selection. My partner had rib eye steak and I had the rack of ribs both were really good and the service was excellent. Hotel room nice and big... More 

Was this review helpful? Yes
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Yvonne S, thank you for adding your feedback and great to read that you had an enjoyable stay with us over Easter weekend. Hope to be able to welcome you back soon. Kind regards Gordon Stewart More 

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