Clean, silent, good service, nice people. but bad mattress (I couldn't sleep properly for the entire journey). Too expensive for what you get.

Just back from 5 nights at the Novotel Massy Palaiseau. Not impressed. To start, checkin was a few words back from the receptionist. They didn't even check how many nights I was booked in for. Found out on the first night that the bar shuts at midnight and while we were finishing our drink the television in the bar switched... More

Starting with the good things: The rooms are ok (but not more) and clean, which at least is one of the most important. And now the worse: - corridor, staircase quite old and need renovation. - Never seen a worse TV Quality in the last years - No gym, inside pool, wellness - Breakfast 15€!!!! (so not included), general quality... More

Hello, I've stayed 11 nights here and the overall opinion is that the hotel services are poor. 1. The receptionits are beginners or trainee or something (I had to ask for 4 times 3 differrent persons about my breakfast is included and I get 3 diff answers) 2. Ther rooms have a weird smell, WC is outside the bath like... More

Hotel (motel, good parking space) in business park, close to my company office (business meetings). Full breakfast expensive but light breakfast available. To go to Paris walk about 10 min to train station and ensure to take fast train to Paris (about 20 min). Room a bit too cold as heating did not work (not switched on yet, nov). Hotel... More

I have stayed at this hotel before, 2 and a half years ago for 2 weeks on a business trip. My previous experience in the hotel was average, although due to the location (a business park) I really did not want to revisit this hotel again as there is very little going on in the area in the evenings, and... More

The location is good for commuting into Paris but other than a few other hotels, there is nothing to do in Massy. Walking around early evening showed up a few characters who you probably wouldn't wish to meet after dark so staying in the hotel felt safer. Checking out in the morning's was busy. Queued for 20minutes and they tried... More

Whilst a comfortable enough hotel i found the restaurant dinner menu to offer a too limited selection. Also, the airconditioning in my room (433) did not work - this is the 2nd time that this has happened at this hotel