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State Highway 47, National Park Village 3948, New Zealand
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Discovery Lodge
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83%
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
VM_Indy Indianapolis, Indiana
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132 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arizona
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 1 week ago

Just returned from a month in NZ and of all the places we stayed this stands out as the absolute worst value. Let's see, where to start ... how 'bout while taking a shower the showerhead blew off. Could've easily broken a toe if I hadn't dodged it on the way down. Give them the benefit of the doubt and... More

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CallumHarland, Owner at Discovery Lodge, responded to this review

Dear Ziggyfly, Thank you for providing us with your feedback. I am unhappy your stay was such a poor experience for you and for this I do sincerely apologise. I will address the issues you have mentioned so you can be rest assured your feedback is not in vain, as I do trust you are giving this feedback so we... More

Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Discovery Lodge is the best place to stay if you're planning to tackle the Tongariro crossing. The bus to the start of the hike picks you up right at the lodge and it's very affordable with a variety of options from decent rooms to camping. However, it is very limited in terms of service offerings. There's a restaurant that... More

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London, United Kingdom
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 14, 2014

I booked a two night stay at this lodge to do the "Tongariro Crossing" hike. Its the closest lodge to the start point and do a unique early start (the earliest of all companies around the area which is great because you avoid the "crowds"). I cant fault the friendliness of the staff and the cleanliness of the chalets. I... More

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CallumHarland, Owner at Discovery Lodge, responded to this review

Dear ChrisWOwens, Thanks so much for taking the time to write a detailed review. I am pleased you had a good time and enjoyed the chalets. And thrilled you would recommend Discovery. On your recommendation I have toned down our web site wording about the views and we are due to trim back bushes in the next two months during... More

Scotland
Contributor
11 reviews 11 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 28, 2014

I booked a motel type room several weeks ahead to be sure I was close to the start. The room looked recently upgraded and although small had all we needed for a 2 night stay. The staff were very knowledgeable and called off the bus ride on the day we had planned as they considered the wind speed too high... More

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CallumHarland, Owner at Discovery Lodge, responded to this review

Dear Phil_Linlithgow, Thank you for your review. And thank you also for your strong recommendation – much appreciated! Great you had the extra day to complete the Crossing. You have to feel fortunate the weather the next day was good as it does not always work out that way. All the best and hope to see you again one day.... More

Southport
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 20, 2014

We stayed here for one night utilising the transfer for the tongario crossing walk. The driver in the morning was a little harsh with the guests, he actually left a couple as one of them wasn't stood right next to the van, he was down the road a few meters. Thought this was a little harsh to be honest. After... More

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CallumHarland, Owner at Discovery Lodge, responded to this review

Dear Katie C, Thank you for your review and I am pleased you had a good stay. I do agree with you a revamp is needed for the camping facilities, which is scheduled for prior to next summer. I understand how you would feel I was a little harsh with our guests on this particular morning. However, if you checked... More

Rotorua, New Zealand
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 19, 2014

Very good base for trips in Tongariro National Park, located in the hart of the park. Nice clean rooms with good view and friendly and helpfull people. They know all about tramping and the crossing, but also can help you in time of personal problems. Good transport to the crossing and excelent advise about to go or not to go.

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CallumHarland, Owner at Discovery Lodge, responded to this review

Dear Kees L, Thanks for your review and thank you for choosing to stay with us in the first place. I am very happy you had a good time while staying at Discovery. We are fortunate to have many years of experience in Tongariro and continue to explore and build our knowledge of the area. We can then use this... More

Manchester, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 15, 2014

We stayed in a chalet and was really first class (we need our comforts at 64!). The restaurant was ok but a bit limited. But the place does not set out to be a 5 star hotel and is geared towards walkers, etc and on that basis it is really good. The staff are great and very helpful and the... More

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CallumHarland, Owner at Discovery Lodge, responded to this review

Dear pep747 Great you had a good stay. And thank you for your review. I hope we do see you some other time and that the weather is better for you. All the best & kindest regards, Callum More

Senior Contributor
27 reviews 27 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 3, 2014 via mobile

We chose Discovery Lodge as the closest to the Tongariro Crossing start and weren't disappointed. We initially booked for 2 nights at $165 per night, but the first morning saw us up at 5.35am, up to the track and the winds were too high to safely go up. All 22 on the bus trusted the guide & returned to the... More

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CallumHarland, Owner at Discovery Lodge, responded to this review

Dear 23KSA, Thank you for taking the time to write a detailed review. And thank you for choosing to stay with us in the first place. What stands out to me more than anything in your review is the fact you see real value in our expertise, something that can often be taken for granted. The Team at Discovery is... More

Oxford, United Kingdom
Contributor
20 reviews 20 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 30, 2014

we stayed 1 night and use the shuttle service. camping for $16 and average price $35 for excellent shuttle service. the first come to Tongariro Crossing 6am the last pick up is at 16:30 and the bus was waiting for us event we where late for the last service.

Was this review helpful? Yes
CallumHarland, Owner at Discovery Lodge, responded to this review

Dear cunik, Thank you for your review, much appreciated. I am pleased you had a great time & hope to see you some other time at Discovery. All the best, happy trails & kindest regards, Callum More

Te Awamutu, New Zealand
1 review
5 of 5 stars Reviewed January 27, 2014

The care of discovery staff during some worrying hours was hugely appreciated. One of us, due to injury became very slow walking and would not meet the last bus deadline. We contacted Discovery thru one of our party meeting this bus. Discovery staff contacted us, via cell phone,walking on the track and provided information and ongoing support. With evening looming... More

Was this review helpful? Yes
CallumHarland, Owner at Discovery Lodge, responded to this review

Dear Lesley Anne M, Thank you so much for your detailed review. Your experience of hiking the Crossing could definitely have been better. However we were all very impressed with Heather making the finish under her own steam. I was also proud of the way the Team at Discovery handled the situation in a way to minimize stress and give... More

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Additional Information about Discovery Lodge

Also Known As:
Discovery Hotel
Discovery Hotel National Park Village
Address: State Highway 47, National Park Village 3948, New Zealand
Phone Number:
Location: New Zealand > North Island > National Park Village
Amenities:
Bar / Lounge Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites
Hotel Style:
Ranked #1 of 9 Specialty lodging in National Park Village
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Chalets & Motels. Surrounded by nature with spectacular panorama of the Tongariro Volcanoes. ... more   less 
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