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All 9 National Park Village accommodations

The Park Hotel Ruapehu

3.5 of 5 Hostel   |   2/6 Millar Street, National Park Village 3948, New Zealand
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A recent review
3 of 5 stars reviewed 1 week ago
46MAB Wellington, New Zealand
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  • Reviews (136)
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136 people have reviewed this hotel

Traveler rating
    30
    64
    23
    15
    4
See reviews for
22
44
22
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Raurimu, New Zealand
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Had arranged to meet friends for a coffee and snack at the The Park. Noticed that the cafe sign was on the footpath by the main road when I arrived. Inside was cold and the cafe area had a sign saying orders could be made at the bar which was closed. After waiting at reception (also cold) for some time,... More

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TheParkHotelRuapehu, Manager at The Park Hotel Ruapehu, responded to this review

Hello Our "café" opens from 6.30am to 10.00am for breakfast. after this time we only serve coffees as most of our guests are either skiing or on the crossing. The sign out the front clearly shows we are open from 5-9pm for meals and on the other side of the sign shows "coffee" the sign you saw in the restaurant... More

Wellington, New Zealand
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

We've stayed here before and liked it, but I don't think we'll be back. This time we could only get a "standard" room, but frankly it was pretty budget (not on price.) It was badly dated and damaged: venetian blind broken, bathroom window broken/ insecure, electric jug faulty, no basin plug etc. Reception were;t very interested in these faults, saying... More

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TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for reviewing your stay with us; we do appreciate all feedback. Your comments regarding the maintenance issues in your room have been passed onto our management team. More

Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed 1 week ago

I visited with friends and this place was average in terms of rooms. its set at a good location if you planning to go to Whakapapa. on our first night stay we decided to eat at the in house restaurant spiral bar. 2 friends asked for the curry of the day... chicken green thai curry. 1 of them asked to... More

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TheParkHotelRuapehu, Manager at The Park Hotel Ruapehu, responded to this review

Hello in regards to your comments on the staff and the restaurant, I have spoken to them about this. Firstly we do a great curry and people comment on this, this curry is not a HOT curry and is not cooked to be that way, it is as they describe as a NZ curry. Mild and if you want it... More

Travelers are raving about these National Park Village hotels

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I visited with friends and this place was average in terms of rooms. its set at a good location if you planning to go to Whakapapa. on our first night stay we decided to eat at the in house restaurant spiral bar. 2 friends asked for the curry of the day... chicken green thai curry. 1 of them asked to... More

Was this review helpful? Yes 1
TheParkHotelRuapehu, Manager at The Park Hotel Ruapehu, responded to this review

Hello in regards to your comments on the staff and the restaurant, I have spoken to them about this. Firstly we do a great curry and people comment on this, this curry is not a HOT curry and is not cooked to be that way, it is as they describe as a NZ curry. Mild and if you want it... More

Top Contributor
96 reviews 96 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

While I booked knowing it was an inexpensive hostel, I booked here based on some other peoples comments and photos. Unfortunately it seems not all the rooms have been done up. Our room did not have the amenities shown in other customers photos, ours was small, dark and tired. Paper thin walls meant we weren't sure if there was someone... More

Was this review helpful? Yes 1
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thanks very much for reviewing your stay with us. We appreciate your feedback regarding the condition of our rooms; we will pass this onto the management team. Thanks so much for your kind words regarding our staff however! We hope that next time you are in the area, you do decide to stay with us. More

Auckland
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Good place for backpackers not so great for families rooms are tiny with no noise proofing and definitely not worth close to two hundred bucks a night, it's more of a student hostel style set up. Staff are nice and friendly tho.

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for taking the time to review your stay with us. I am sorry that you felt the accommodation was not up to your standards. We will pass this comment onto our management team. We are glad however, that our staff made your stay enjoyable:) More

Senior Contributor
31 reviews 31 reviews
27 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 3, 2014

I stayed here for 1 night after doing the Tongariro crossing. I stayed in a 3 bed dorm room which was excellent. It was very well equipped and clean. There was a bar on site with restaurant which was very good. There was also a hot tub which was great to ease your aching muscles after the big trek. I... More

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TheParkTraveller, Rooms Division Manager at The Park Hotel Ruapehu, responded to this review

Thank you very much for reviewing you stay with us. We are glad to hear that you made the most of all our hotel has to offer! More

Adelaide, South Australia
Senior Contributor
44 reviews 44 reviews
35 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 31, 2014

We had booked a standard double room but were upgraded to the premium. Room was neat and tidy. Some of the fixings were a bit work down. Had 1 10 month old with us and we had room to put up a camping cot. Restaurant served good value food and was a comfortable atmosphere. Staff were great and offered plenty... More

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TheParkTraveller, Rooms Division Manager at The Park Hotel Ruapehu, responded to this review

Thank you very much for reviewing your stay with us. We are glad to hear that you enjoyed your time in National Park and we hope to see you again in the future! More

UK
Top Contributor
109 reviews 109 reviews
37 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 13, 2014

We booked the Tongariro crossing package which was excellent vale for money. The staff were friendly and welcoming on arrival, the rooms are on the basic side, but equally were clean and had everything we required. Our breakfasts were also included in the package too (day 1 it wasn't great, but on day 2 it was fabulous!), as was a... More

Was this review helpful? Yes
TheParkTraveller, Rooms Division Manager at The Park Hotel Ruapehu, responded to this review

Thank you very much for taking the time to review your stay with us! We are glad that you enjoyed your visit and are very happy to hear that you enjoyed completing the Tongariro Crossing! We hope to see you again in the future! More

leeds
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed April 1, 2014

We were very disappointed with this hotel, it was more like a back packers place. This was booked through Kuoni and we expected better. It wasn;t very clean, the rooms were very dark. No TV. No pictures on the walls. IN the room was an old wooden table, an old wooden wardrobe and an old set of drawers. The bed... More

Was this review helpful? Yes
TheParkTraveller, Rooms Division Manager at The Park Hotel Ruapehu, responded to this review

Hello, We are sorry to hear that you were not happy with the standard of your room. Thank you for your feedback- we will look into this matter further. More

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Additional Information about The Park Hotel Ruapehu

Address: 2/6 Millar Street, National Park Village 3948, New Zealand
Location: New Zealand > North Island > Manawatu-Wanganui Region > National Park Village
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Park Hotel Ruapehu 3.5*
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Also Known As:
The Park Travellers Hotel National Park Village

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Amenities

Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Affordable accommodation in a stunning alpine setting with easy access to the Tongariro Alpine Crossing, Mt Ruapehu and Whakapapa Ski Area. Spacious hotel style rooms, self catered family rooms and premium dorm style bunk rooms. On-site restaurant & bar open daily for breakfast., lunch and dinner. We also have a large self catering kitchen, guest lounge with Sky TV & wireless internet, laundry and free parking. Complimentary outdoor hot tubs, courtyard hammocks & open fireplaces. ... more   less 
Number of rooms
82

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