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The Park Hotel Ruapehu

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2/6 Millar Street, National Park Village 3948, New Zealand
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1 room 1 guest
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The Park Hotel Ruapehu
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206 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We had dinner here during our midwinter break, being six of us. One meal was wrong all together, another meal was ok. Meals are big in size so value for money however the service needs to be improved on.

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Thank you for your comments. We apologise that you dinner service did not meet your expectations, however we are glad to hear that the food itself and portion size was to your liking. Thanks again for the feedback. More 

New Zealand
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

stayed in a mezzanine room. well appointed with what you need. was a little unsure if the spa was really public, but feels cosy, one hot and the other just warm. turned out to be a nice social part of our stay. there are a lot of forgein tourists staying here which means it is busy midweek too. the spiral... More 

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for your review. We are delighted to hear that you enjoyed your stay with us and enjoyed the history of the local area. Thanks again:) More 

Wellington, New Zealand
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastically friendly and helpful staff. Delicious evening meals ( for everyone in our group) Bangers and mash was a big hit! Two spa pools mean there is a chance to relax whether it is after a snow session or doing the Tong crossing! Even plunger coffee (and a plunger) in the deluxe double! Get in early to grab a sofa... More 

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TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hi Cat, Thank you very much for your review. We are delighted to hear that you enjoyed yourself during your stay. We hope to see you again in the future:) More 

Auckland, Auckland, New Zealand
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for 3 nights during our ski trip. The hotel is about 15 minutes drive to Whakapapa and around 30 mins drive to Ohakune. The room is a bit small but it was clean. There is a bar fridge but no hair dryer. Our room was situated on the ground floor but we can hear footsteps... More 

Was this review helpful? Yes 1
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for your feedback. We hope to see you back in the future:) More 

Auckland Region, New Zealand
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice atmosphere good accomadation, cheap and cheerful. Spa good when its hot!!! Beds OK although short! Food good although restauant was cold and chilly :( Generally a great stay apart from a noisey group of school kids that spoilt the atmopshere and made it feel like a school camp!!!!! were kept awake until late and then woken up again at... More 

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for your feedback. We are glad to hear that you enjoyed your stay overall, despite issues with the school children. We apologies for any inconveniences caused by their noise levels. We do hope to see you again in the future. More 

Auckland Region, New Zealand
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked two twin rooms during the school holidays at late notice to have a trip to the snow. The staff were very attentive and helpful. The rooms were warm, clean and comfortable. Nothing flash but very good value for money. Great location, close to the mountain. Breakfast pretty basic but inexpensive. Bar and eatery on site. Great family experience.

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for letting us know how your stay went. We are glad to hear that you enjoyed your stay with us and we hope to see you again in the future. Thanks again. More 

Shepperton, United Kingdom
Level Contributor
131 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This place was ok. The beds were really comfortable and the wifi worked well in the rooms. We really enjoyed the hot tub in the cold weather which is great after walking. The rooms however are a little cramped when fully occupied, especially when everyone has big backpacks.

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for taking the time to review your stay with us. It sounds like you were staying in one of the bunk rooms; perhaps next time you would prefer a private accommodation as you will find there is more room for your backpack:) Thank you again and happy travels. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a comfortable, clean room. Staff were very friendly and helpful. The restaurant was good and cozy with log fire. Highly recommend the Lamb shank especially after a day of skiing at Whakapapa. Great location and affordable.

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thanks for your review. It sounds like you had a great time while staying with us. We hope to see you again next time you are in the area. Thank you again. More 

Christchurch, New Zealand
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 28, 2015

We has a wet foggy drive down to National Park from the north and I had in mind that I would like to sit by an open fire and there it was! A comfy barn-style lounge with the all important log-fire and comfortable seating. Loft room was functional rather than luxurious, the bed way too soft. Food was adequate and... More 

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for taking the time to let us and others know how you enjoyed your stay. We are delighted to hear that you enjoyed your time with us and hope to see you again in the future:) Thank you again. More 

s.yorkshire
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 26, 2015

Went with husband, 6 + 7 yr old. Accommodation ( family loft room) good size, clean - issues addressed promptly and politely with a smile. Room v warm, fridge and kettle, shower room and toilet. Balcony hmmm...watch ur young ones. No remote control for tv ( next to beds downstairs) ...anywhere! Supplier didn't supply remotes - shame. Bed like a... More 

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us. Thank you again for your feedback, we really appreciate them. We hope to see you again in the future:) More 

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