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All 9 National Park Village accommodations

The Park Hotel Ruapehu

3.5 of 5 Hostel   |   2/6 Millar Street, National Park Village 3948, New Zealand
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A recent review
3 of 5 stars reviewed 1 week ago
Jannneke Auckland, New Zealand
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141 people have reviewed this hotel

Traveler rating
    31
    66
    25
    14
    5
See reviews for
23
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Auckland, New Zealand
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We thought after reading the other reviews we would be staying in a hostel but it was much better than that. The basic room does not come with a TV but there is a big tv in the lounge area. We were surprised to find two spa-pools, unfortunately we did not bring our togs. The rooms are a bit noisy,... More

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TheParkHotelRuapehu, Manager at The Park Hotel Ruapehu, responded to this review

Hello Thank you for your feedback. we are glad you enjoyed your stay with us. Happy Travels More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff were fantastic, the food yum, coffee gave the perfect buzz. The room was warm on arrival while freezing outside, the room a loft self contained was clean, spacious and comfortable. It is rated a 3 star and I was presently surprised. I would definitely stay again.

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TheParkHotelRuapehu, Manager at The Park Hotel Ruapehu, responded to this review

Hello Thank you for your feedback, we are very please to hear you enjoyed your stay with us. Happy travels! More

Birmingham, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Very expensive for a backpacker standard ..... claims to be hotel. Room - in a town with naff all to do there is no tv. Very small bathroom. Noisey can hear next door and outside. Bed not even made. Only change towels. Bar/resturant - not cheapest. Come out stinking of food as no extract fans seem to be on.

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TheParkHotelRuapehu, front office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for reviewing your stay. We are sorry that you did not enjoy your time with us. We have several different types of rooms on site that have different services/facilities so we advise our guests to inquire what facilities are available in their room so not to be disappointed. Thanks again for your feedback. More

Travelers are raving about these National Park Village hotels

Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just spent 18 nights for the ski season and had a great stay. On confirmation before we left was pleasantly surprised with a room upgrade from a premier double to a self contained loft. The staff are the standout, nothing was too much trouble and Colin the breakfast cook was a fountain of knowledge sharing info about the local area.... More

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TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Thank you for reviewing your stay with us! We are very glad to hear that you enjoyed your stay with us while skiing on Mt. Ruapehu. We will pass on your kind words regarding our staff. We hope to see you next winter:) More

Auckland Region, New Zealand
1 review
4 of 5 stars Reviewed 4 weeks ago

As always great times with friends. Despite not being able to ski due to poor weather, a soak in the spa was still enjoyable! You always meet interesting and fun people at the Park and this trip was no different. Would recommend the restaurant for hearty meals - I had the Burger and Lamb Shanks which were both superb. It... More

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TheParkHotelRuapehu, Manager at The Park Hotel Ruapehu, responded to this review

Hello. Thank you for your feedback. We are glad you enjoyed your stay with us and look forward to your return visit! More

Raurimu, New Zealand
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 27, 2014

Had arranged to meet friends for a coffee and snack at the The Park. Noticed that the cafe sign was on the footpath by the main road when I arrived. Inside was cold and the cafe area had a sign saying orders could be made at the bar which was closed. After waiting at reception (also cold) for some time,... More

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TheParkHotelRuapehu, Manager at The Park Hotel Ruapehu, responded to this review

Hello Our "café" opens from 6.30am to 10.00am for breakfast. after this time we only serve coffees as most of our guests are either skiing or on the crossing. The sign out the front clearly shows we are open from 5-9pm for meals and on the other side of the sign shows "coffee" the sign you saw in the restaurant... More

Wellington, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed July 25, 2014

We've stayed here before and liked it, but I don't think we'll be back. This time we could only get a "standard" room, but frankly it was pretty budget (not on price.) It was badly dated and damaged: venetian blind broken, bathroom window broken/ insecure, electric jug faulty, no basin plug etc. Reception were;t very interested in these faults, saying... More

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TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for reviewing your stay with us; we do appreciate all feedback. Your comments regarding the maintenance issues in your room have been passed onto our management team. More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 20, 2014

I visited with friends and this place was average in terms of rooms. its set at a good location if you planning to go to Whakapapa. on our first night stay we decided to eat at the in house restaurant spiral bar. 2 friends asked for the curry of the day... chicken green thai curry. 1 of them asked to... More

Was this review helpful? Yes 1
TheParkHotelRuapehu, Manager at The Park Hotel Ruapehu, responded to this review

Hello in regards to your comments on the staff and the restaurant, I have spoken to them about this. Firstly we do a great curry and people comment on this, this curry is not a HOT curry and is not cooked to be that way, it is as they describe as a NZ curry. Mild and if you want it... More

Top Contributor
96 reviews 96 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed July 10, 2014 via mobile

While I booked knowing it was an inexpensive hostel, I booked here based on some other peoples comments and photos. Unfortunately it seems not all the rooms have been done up. Our room did not have the amenities shown in other customers photos, ours was small, dark and tired. Paper thin walls meant we weren't sure if there was someone... More

Was this review helpful? Yes 1
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thanks very much for reviewing your stay with us. We appreciate your feedback regarding the condition of our rooms; we will pass this onto the management team. Thanks so much for your kind words regarding our staff however! We hope that next time you are in the area, you do decide to stay with us. More

Auckland
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 10, 2014 via mobile

Good place for backpackers not so great for families rooms are tiny with no noise proofing and definitely not worth close to two hundred bucks a night, it's more of a student hostel style set up. Staff are nice and friendly tho.

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for taking the time to review your stay with us. I am sorry that you felt the accommodation was not up to your standards. We will pass this comment onto our management team. We are glad however, that our staff made your stay enjoyable:) More

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Additional Information about The Park Hotel Ruapehu

Address: 2/6 Millar Street, National Park Village 3948, New Zealand
Location: New Zealand > North Island > Manawatu-Wanganui Region > National Park Village
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Park Hotel Ruapehu 3.5*
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Also Known As:
The Park Travellers Hotel National Park Village

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Amenities

Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Affordable accommodation in a stunning alpine setting with easy access to the Tongariro Alpine Crossing, Mt Ruapehu and Whakapapa Ski Area. Spacious hotel style rooms, self catered family rooms and premium dorm style bunk rooms. On-site restaurant & bar open daily for breakfast., lunch and dinner. We also have a large self catering kitchen, guest lounge with Sky TV & wireless internet, laundry and free parking. Complimentary outdoor hot tubs, courtyard hammocks & open fireplaces. ... more   less 
Number of rooms
82

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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