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The Park Hotel Ruapehu

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2/6 Millar Street, National Park Village 3948, New Zealand
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The Park Hotel Ruapehu
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198 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Christchurch, New Zealand
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We has a wet foggy drive down to National Park from the north and I had in mind that I would like to sit by an open fire and there it was! A comfy barn-style lounge with the all important log-fire and comfortable seating. Loft room was functional rather than luxurious, the bed way too soft. Food was adequate and... More 

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for taking the time to let us and others know how you enjoyed your stay. We are delighted to hear that you enjoyed your time with us and hope to see you again in the future:) Thank you again. More 

s.yorkshire
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Went with husband, 6 + 7 yr old. Accommodation ( family loft room) good size, clean - issues addressed promptly and politely with a smile. Room v warm, fridge and kettle, shower room and toilet. Balcony hmmm...watch ur young ones. No remote control for tv ( next to beds downstairs) ...anywhere! Supplier didn't supply remotes - shame. Bed like a... More 

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us. Thank you again for your feedback, we really appreciate them. We hope to see you again in the future:) More 

Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is definitely value for money, the rooms are reasonable, with a good shower... The breakfast was pretty good... Close to whakapapa for skiing and if your thinking of the tongariro crossing a great location also.

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for taking the time to review your stay with us. We hope to see you again on your next trip to the snow:) More 

Auckland Region, New Zealand
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was great for our two days there (Grandparents with two grandchildren). The hotel is not upmarket but given the snowstorm we had both nights, it was very good having dining facilities within the complex. Our room was a loft style apartment, double bed upstairs and two singles downstairs. Downstairs also had the kitchenette and the bathroom. It was... More 

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for taking the time to review your stay with us. We are delighted to hear that you enjoyed the amenities offered and found our staff, especially Sammi, to be helpful. Thank you again. More 

Melbourne, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Picked this hotel because it seemed to offer the best value for money in National Park Village and was not disappointed. Booked for two nights and ended up staying a third after getting stuck due to poor weather. When we arrived on the first night our room was super cozy and inviting. The light and heaters were on, warming the... More 

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for letting us know that enjoyed your stay with us. The communal kitchen gets a lot of use throughout the night-- you are correct it needs to be checked on throughout the night:) Thank you again for your feedback- we hope to see you again in the future. More 

Cheshire
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

came here on our recent visit to the snow , brilliant location only 15 mins away from whakapapa i site and base of snow, roaring log fires cosy! rooms and fantastic staff.the rooms were a bit on the small side we had a family room with 2 singles downstairs and a mezzanine double bed up stairs and it was a... More 

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you very much for your lovely review of our property. We are delighted to hear that you enjoyed your stay and found our staff, especially the manager, to be helpful. We hope to see you again in the future, thanks again. More 

Level Contributor
10 reviews
6 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

So at first glance, this cozy lodge appears to be a warm getaway. I love the ambiance, communal area (when wearing several layers, more on that later), and most especially the dorm rooms. They're bi-level with a loft and two beds upstairs, two beds downstairs, and an ensuite bathroom instead of the usual communal shower with dormitories. The positives on... More 

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TheParkHotelRuapehu, Manager at The Park Hotel Ruapehu, responded to this review

Hello Everyone has the right to post comments but it is also good to be able to have both sides told. Firstly a few things that have been missed out in your feedback. The stray bus you were travelling on arrived at the hotel at 8am after not been able to walk the crossing due to a snow storm we... More 

Travelers are raving about these National Park Village hotels

Redmire, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We booked a package deal here for doing the winter crossing on Tongariro. We stayed here for 2 nights and the trek was with Adrift who are just up the road from the hotel. The hotel was really nice, the lobby and common areas were all really quiet while we were there meaning it was easy to get sat next... More 

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, Thank you for letting others know that you enjoyed your stay with us. We are glad that your expectations were met and that you had a great day on the Tongariro Crossing! Thanks again and happy travels:) More 

Lower Hutt, New Zealand
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed June 19, 2015

Travelling after a busy weekend heading home from a conference and driving a trade me car purchase homeward. The trip was long and as it was getting late I took my chances to book in for some accomodation to relieve driver fatigue. I was most grateful to be booked in by a very helpful staff member even though it must... More 

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hello, We were happy to help in your time of need:) Glad you got home safe and perhaps we will see you again in the future. More 

Auckland, New Zealand
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 12, 2015

We always stay here when coming down to the National park. Backpackers always floating in the hottub outside is gross, everything else is great. Bar serves perfect moult wine, views from the restaurant are stunning. Rooms are heated which is great after a day on the mountain or a day of hiking. Front desk team was very helpful at organising... More 

Was this review helpful? Yes
TheParkHotelRuapehu, Front Office at The Park Hotel Ruapehu, responded to this review

Hi there, Thank you very much for reviewing our property. We are glad to hear that you find your stays with us enjoyable and keep coming back- we really do appreciate it We look forward to seeing you again in the future. More 

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