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Salles Hotel Ciutat del Prat

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Av. Remolar, 46, 08820 El Prat de Llobregat, Spain
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Salles Hotel Ciutat del Prat
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765 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Sweden
4 of 5 stars Reviewed 2 days ago NEW

have stayed couple times in this hotel: nice decoration, good beds, clean, easy check in and check out, easy parking, close to airport, shuttle bus fine, breakfast fine, quit area, price/quality ratio was fine

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Baltimore, Maryland
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed one night for a layover. The shuttle back to the airport super early in the morning was essential, and the staff at the front desk asked us if we needed it when we checked in. The lobby and restaurant were booked for a wedding, but the hotel was quiet by the time we went to sleep. Actually, after... More 

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Zurich, Switzerland
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed there for a night because we had a layover. The only good thing is that it is close to the airport and that it has a shuttle service. But that's it. The hotel has definitely seen better days, is run-down, the beds are uncomfortable, our room and especially our bathroom was rather dirty with hair from the previous... More 

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Helsinki, Finland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

My wife's purse was stolen in the hotel lobby while on our first night at this hotel. There was no security except for video cameras and no one watched the front door. The side door was left open for the thief. The hotel staff didn't help us in any way and they were rude to us acting like it was... More 

Was this review helpful? Yes 3
SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review

Dear Guest We are terrebly sorry for the bad experience in our hotel. We expect taht the police will be able to recover your belongings quite soon. We understand your frustration because we feel part of it. If there is somethingelse we can do please do not hesitate to contact us. Regards More 

Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Good option, for a layover near the airport. The transport from and to the airport is included you just go to parking G on the airport and give them a call. The breakfast was good, and the room was clean and nice. It even has a small pool if you want to chill out for a while. I asked for... More 

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SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review

Dear Guest, Thank you very much for you comments. We are glad to hear that you find our hotel good and convenient. Kind regards More 

San Diego
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed 1 week ago

Our first impressions were bad. We called the hotel to say that we had arrived and asked where to meet the driver. We waited for half an hour in extreme heat, no shelter, before the shuttle arrived. Wish we had taken a taxi. We used the hotel for an airport stop over between flights and it was sufficient for this... More 

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SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review

Dear Guest, Thank you for your review in Tripadvisor. Usually our shuttle takes 15 minutes from/to the airport. We are sorry if this time takes longer due to the traffic. Many thanks and regards More 

Melbourne
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is close to the airport, has free airport transfer, close to the beach, a metro station withing a 10 minute walk (can take you straight to Barcelona), and has many restaurants and cafes located within a few minutes walk. The rooms are spacious and nicely appointed with large bathrooms. The hotel has some age, but it is a... More 

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SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review

Thank you very much for your comments. We are really happy to hear that you find our hotel nice. Hope to see you soon. Regards More 

Hamilton, Bermuda
1 review
3 of 5 stars Reviewed 2 weeks ago

We visited this hotel for the second time in 10 days at the end of our holiday in Lanzarote. Our first stay was great but this time was dreadful due mainly to the attitude and inefficiency of the staff on reception. Despite a queue of increasingly restless customers the two girls on reception did everything to avoid dealing with the... More 

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SallesHotels, Director de Recepción at Salles Hotel Ciutat del Prat, responded to this review

Dear Geust, Sorry if this time you had a bad impression of our hotel. Sometimes due to the arrival of flights at the same time, it brings a lot of people waiting to check in. We try to be as effective as we can, if on this occasion did not manage we apologize for it. We hope to count on... More 

Miami, Florida
2 of 5 stars Reviewed 2 weeks ago

Not a 4 Star Hotel in terms of service received and quality. Fitness equipment in poor shape and in some cases non working condition. At start of morning Front desk reception was unable to make change for 50 euros ....sent me to the bar who also had minimal bills on hand. While hotel provides transportation to and from hotel at... More 

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New York City, New York
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When you look the site for this hotel or hotels.com and you are booking this hotel, your impression is that you are getting the best deal, and a great hotel. WRONG- it's in a horrible neighborhood, AC very inefficient for the hot summer day, bathroom was simply dirty, and toilette took a long time to start work ( that's how... More 

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