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Club Amigo Atlantico - Guardalavaca

Playa Guardalavaca, Guardalavaca, Cuba
Club Amigo Atlantico - Guardalavaca
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2,298 reviews from our community

Traveler rating
    358
    942
    572
    253
    173
See reviews for
484
860
110
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We went to Club Amigo at the end of March as a family trip. Upon arriving we worked our way through customs and cued up to get on the bus. There was a beer/water cart that accepted Canadian money (try to stick with bills if you can) and that was a nice optional refreshment for the next hour long bus... More 

Was this review helpful? Yes 6
Yander R, Director General at Club Amigo Atlantico - Guardalavaca, responded to this review

Dear Client, We appreciate every detail you have commented about our resort, for us clients´opinion has a paramount importance and we give a special treatment forward removing all the difficulties and improving also the quality of our service. Your total satisfaction and judgement constitute our main priority. To begin with, our hotel counts only with one main reception and on... More 

1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

What a disappointing time at Club Amigo. A very frustrating time. This hotel knows very little about customer care. First off, checkin was complete mayhem. The front desk people are the most frustrating people to deal with. They are highly disorganized, slow and unknowledgeable. I asked them to direct me to Atlantico Pool for the evening show. She didnt even... More 

Was this review helpful? Yes 4
Hamilton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My friend and I stayed here in Oct. 2013. (Sorry my review is late) We had an amazing time. Food, staff and entertainment were absolutely terrific. The grounds were kept very clean and the beach is gorgeous. I recently went to Cuba but stayed at a different resort. We rode mopeds into Guardalavaca so I could show my boyfriend Club... More 

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been to Club Amigo ( CA) many times over the past 5 years. So obviously I am a huge fan. Over the past few year we have noticed many upgrades and changes in this resort. For me, going to CA is all about the people. This is not a fancy resort. Buy it is clean, the beach is... More 

Was this review helpful? Yes 5
Yander R, Director General at Club Amigo Atlantico - Guardalavaca, responded to this review

Dear Client, Thanks a million for your beautiful words about our resort, it nurtures our knowledge on what is a highlight for clients and is negative as well. We are always working towards improving our service, that our quality be the best with the aim clients get completely satisfied and spend an unforgettable vacation. We appreciate your realistic comment about... More 

Welland, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

At this time I won't be adding to the information provided by other guests as to the rooms, food and amenities of this resort. I would like to comment on the snorkeling off shore. It is one of my favourite spots in the Caribbean as you simply have to swim in fairly shallow water for a few minutes and you... More 

Was this review helpful? Yes 3
Yander R, Director General at Club Amigo Atlantico - Guardalavaca, responded to this review

Dear Client, Cuba is well-known for its spectacular beaches, which are kissed by the Atlantic Ocean and the Caribbean Sea. As any other Cuban beach holiday sites, Guardalavaca is a great place to dive in. This exquisite spot is Cuba’s third most-popular tourist destination. It features sparkling white sands leading into glistening Caribbean waters that are perfect for snorkeling. Thus,... More 

Toronto
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My girlfriend and I visited Club Amigo Atlantic in late April for two weeks. Of all the times we have visited this property, we have never experienced such extreme over crowding. I understand one of the reasons was because of the inexpensive trips. There were lineups for food even as early as seven AM. Luckily the other buffet near the... More 

Was this review helpful? Yes
Yander R, Director General at Club Amigo Atlantico - Guardalavaca, responded to this review

Dear client, First of all, thanks for visiting our resort and giving an acceptable opinion about us on behalf of the hotel. You as a repitent client already mentioned it above; on high season we welcome a great quantity of clients but our resort counts with 4 complexes that have 2 buffets open and 4 snack bars without including breakfast... More 

Grand Bend, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Better late than never. Stayed there April 3’rd to the 10’Th two couples had a great time. Our rooms where in the Tropical section 2054 and 2055 overlooking the ocean had no problems even without having a terrace or balcony as really how long are you in the room and for the price we pay it is hard to beat.... More 

Was this review helpful? Yes 5
Yander R, Director General at Club Amigo Atlantico - Guardalavaca, responded to this review

Dear Client, Thanks for your inspiring and rewarding words regarding our hotel. We feel satisfied every time we read comments about our resort on its true way that is our real true nature. We as human beings must have common sense and be humans above all. We have to accept all kinds of different backgrounds. Here in Cuba we are... More 

Senior Reviewer
7 reviews 7 reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

People who go to Cuba need to understand that the food tourists have the privilege of eating is 99 percent better than what is available to Cubans. If you want gourmet meals - go somewhere else. If you can understand that, then you will have a better time. You will not go hungry at Club Amigo - or anywhere in... More 

Was this review helpful? Yes 7
Yander R, Director General at Club Amigo Atlantico - Guardalavaca, responded to this review

Dear Client, After reading your comment, it gratifies our appreciation on cultural background. Thanks for having realistic expectations at your holidays which is perhaps the most important ingredient for living a happy, healthy and rewarding time. With optimism, you look upon the sunny side of things. Thanks for being positive and have that kind of attitude that some time people... More 

Cornwall, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

All went well With Cubana airline on the way there. Waited eight hour for the one on the way back, they had trouble with the one on the way back. Machine trouble. Had to wait for the one from Toronto. That was a nice plain Airbus. Ok the hotel itself was ok we went for the villa section. We found... More 

Was this review helpful? Yes
Grand Falls, Canada
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This resort is clean service is fair the only 2 thing I did not like is this was our first wedding anniversary and we never got what we were promise when booking and there to many Cubans taking all the huts on the beach and they get more service then we do .

Was this review helpful? Yes 2
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