We stayed for 2 weeks from the 15th June and had a brilliant time. We upgraded to a superior room when we arrived. Although the air-con didn't work properly the staff were very polite and quick to move us to another room, which was exactly the same in layout but had better views. The staff and the rest of the... more

We stayed in this hotel in june this year, we had planned to go to Excellence Mujeres in Mexico,having stayed at the other two Excellence resorts last year,which were amazing, but because of the swine flu outbreak we decided to go to Cuba, and this hotel seemed to be the best in Cuba. The hotel lobby area and restaurants were... more

I stayed at the Paradisus from the 8th June 09 for 14 nights..I dont want to repeat too much of what has been said in previous reviews but ile just give my opinions..here goes. The transfer from airport to the resort took just over an hour...comfy and air conditioned coach..the roads are really rough but I was expecting that as... more

We booked the first week in June to celebrate our anniversary. Many have already reviewed this property, so I won't repeat their accolades but state it is an amazing property with great food and service. Unfortunately my husband missed the steps in our bi-level suite. All rooms at the PRDO have steps to the sitting area. He bruised a kidney,... more

Once again we booked our trip with Sunwing vacations and were not disappointed, professional, courteous service, smooth flight and on time, honestly, we do feel Sunwing does offer the best charter service from Canada and will continue to use Sunwing when possible for all our charter vacation needs. For our flight to Holguin, we chose the Elite Plus upgrade ($40),... more

We went from Tuesday 9th June for 14 nights flying from Gatwick. The Flight Out. The Airport checkin for Thomas Cook is a total mess and by far is the worse part of the holiday. Get there Early join the Que and dont leave it. The Plane was a A330 with loads of leg room but the seats are a... more

We read all the gushing reviews on trip advisor about how fantastic this hotel is, so we were even more disappointed by the reality. We would agree that the communal facilities in the hotel (pool, beach, spa, restaurants, bars) were very good, but nothing more than you would or should expect from a 5 star resort. The quality and choice... more

My wife and I enjoyed one of our most romantic vacations ever. We stayed in a bungalow near the pool and ocean and the accommodations were sparkling clean. We were told by another couple (and I read it on a review as well) that their room was musty with mold around the AC vent but we had none of this--our... more

This hotel is wonderful, all of the staff went out of their way to make this one of the best holidays ever. Also the Spa is a must, I had a body massage and facial which was second to none....do ask for Eduardo (spelling!) The only thing that needed attention was the bathroom which could do with some updating, but... more