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All 3 Guardalavaca hotels

Sol Rio de Luna y Mares

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4.0 of 5 Resort (All-Inclusive)   |   Ctra. de Guardalavaca | Playa Esmeralda, Guardalavaca, Cuba
Hotel amenities
Sol Rio de Luna y Mares
Ranked #1 of 3 Hotels in Guardalavaca
Certificate of Excellence 2014
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3,895 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We went to Cuba for 2 weeks and was our second visit but different hotel. We loved this hotel, beautiful grounds, beach, lovely food, plenty of drink and entertainment. And was welcomed with a bottle of rum in our room which was a nice touch. We particularly enjoyed the dinner and water aerobics show, it made a change. All restaurants... More 

Was this review helpful? Yes 3
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear Kirsty W Thank you very much too for your kind words. We work to offer everyday a wide variety of services and we appreciate that you have receive it with full satisfaction. We have included some activities in entertainment program that you surely will enjoy. We certainly hope to see you soon for your third visit and another great... More 

Toronto, Canada
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have been to Cuba many many times so we know what and what not to expect. For the past 6 years we have been going to a resort on a beach very near to L y M so we know that the weather is reliable at Christmas and New Year's but we were looking for a new place to... More 

Was this review helpful? Yes 2
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear Christina C We thank you for writing about the hotel and your first experience here. It is a privilege for us to count with your preference. Our beach is really beautiful; the most of the days remains very quiet. Looking forward to welcome you back Yunier Zaldívar Céspedes Customer Service Manager jefe.cac.srm@meliacuba.com More 

Kingston, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Let me paint you a picture: You are sitting with your partner in a Spanish colonial style open-air lobby sipping a cuba libre. To the right, in the distance, lie the lush, green mountains of Holguin province. A warm Carribean breeze caresses your body as you listen and soak in beautiful Cuban music performed by a group of incredibly talented,... More 

Was this review helpful? Yes 4
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear Glirl Thank you very much for your review. We adore the way you describe our resort and how you have eliminated the fear for coming here. We are glad you had a good holiday with us and enjoyed the experience. Cuba has a great variety of culture and tradition. Music is one of the most beloved passions. Hoping you... More 

Houston, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

the hotel Sol rio de luna y mares has always been one of my favorites in my many trips to Cuba and have had nothing bad to say ever against the care and kindness of their workers , but I want to share this experience : at the hotel's lobby they did not know how to prepare me a cocktail,... More 

Was this review helpful? Yes 2
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear James S Thank you for sharing this experience. This allows us to take decisions to avoid this kind of frustration. We regret that an incident like you have commented happens, as you can read in many reviews the staff of Rio Luna Mares is very helpful and professional. Every guest as ever will be served with a deep smile... More 

Newcastle upon Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed back in June 2014 and this was my first time in Cuba, partners second time at this hotel. The hotel is set in a beautiful location, the beach is picturesque and the Guardalavaca area is totally safe to go out. We had emailed the hotel before travelling asking for a Sea View room and we received the most... More 

Was this review helpful? Yes 6
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear Christie M We are very pleased because you have chosen us to come back in the future. You will surely enjoy the French Restaurant and the main Buffet once again. We appreciate, that you have felt the last improvements in our services. The Dj´s have the most outstanding charts , listened in every disco in the world. Thank you... More 

Swindon, United Kingdom
Contributor
15 reviews 15 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First time in Cuba. Just back from an amazing week at the Sol Rio de Luna\Mares resort (13th - 20th Jan) and we loved it. I did read a lot of the reviews of this hotel before we booked and I was surprised by the amount of negative comments and complaints (not just whinging Brits either!) most of it is... More 

Was this review helpful? Yes 5
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear leek1972 We feel a special satisfaction when have seen your kind review. Thank you for comparing the adverse opinions with the experiences that you have had in your first visit here. It is a grateful you have enjoyed the all the services offered the whole week, the Cuban beer and the beach. As you describe our staff can do... More 

Halifax, Canada
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed there last April 2014. It was my fourth stay. I brought my 14 year old daughter with me. We has a fantastic time. As always the staff were phenomenal. The grounds are beautiful and the beach is great. We had a 4th floor ocean view room over looking the pool. The view was spectacular. It was not too... More 

Was this review helpful? Yes 6
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear Debbie_Bluenoser We are very thrilled because with this 5th you will become in multi returning guests. Thank you so much for your loyalty with this resort. It is good to know that you liked the beds better than the first time. All of us will be very happy to welcome you back! Our staff will be expecting for you.... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed there last April 2014 it is in a fabulous setting, the view from the steps at the main pool down to the beach is breathtaking. The beach is lovely and so are the grounds. It missed getting 5 stars as there is nothing near it, except a tiny village a few miles away, so you end up feeling... More 

Was this review helpful? Yes 2
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear Boosoph It is wonderful for us to know that you had excellent holidays with us and felt so welcome by our staff. Thank you for recommending the French restaurant and the main buffet. We hope you can visit us once again. Kind regards. Yunier Zaldívar Céspedes Customer Service Manager jefe.cac.srm@meliacuba.com More 

stoke on trent
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We arrived 1st week in January, we checked in to our room and there was a musky smell , which we could not get rid of over the 2 weeks. The hotel is tired now it needs a coat of paint and general maintenance. Food is in plenty as is things to do . However our room was over the... More 

Was this review helpful? Yes 4
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear Tadeusz K Thank you so much for your review. We have made many renovations here but we still continue working hard to give a better service. We have taken note regarding your words about the music volume. We appreciate that you have enjoyed the excursions and the beach. Receive our warmest regards. Yunier Zaldívar Céspedes Customer Service Manager jefe.cac.srm@meliacuba.com More 

Varna, Varna, Bulgaria
1 review
5 of 5 stars Reviewed 6 days ago NEW

We just returned from a fantastic vacation at the Melia Rio de Mare et Luna. We booked the package through Sunwing. The Hotel is very well managed. The Location is perfect. The beach is amazing - large, always clean and well maintained. Sunbeds are always available. The Room was nice, big and clean, with comfortable beds and a wonderfuul ocean&pool... More 

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Hotel Summarization (Beta)

What travelers say

  • French restaurants(27)
  • White sand(19)
  • Water ballet(18)
  • CUSTOMER SERVICE(16)
  • Beach bars(12)
  • Thomas Cook(10)
  • Great time(9)
  • Evening entertainment(8)
  • Pool area(8)
  • Air conditioning(7)

Additional Information about Sol Rio de Luna y Mares

Address: Ctra. de Guardalavaca | Playa Esmeralda, Guardalavaca, Cuba
Location: Caribbean > Cuba > Holguin Province > Guardalavaca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sol Rio de Luna y Mares 4*
Number of rooms: 464
Also Known As:
Sol Rio De Luna y Mares Hotel Guardalavaca
Sol Rio De Luna y Mares Resort
Sol Rio De Luna y Mares Guardalavaca, Cuba - Holguin Province

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