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Sol Rio de Luna y Mares

Ctra. de Guardalavaca | Playa Esmeralda, Guardalavaca, Cuba
Sol Rio de Luna y Mares
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4,236 reviews from our community

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Traveler rating
    2,056
    1,490
    457
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    85
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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rotherham
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Loved this place, our first time to cuba and we will be back. we arrived and it ws raining then for the remainder 2 weeks it was boiling hot its around 1 hour from the airport. the rooms were basic but cleaned everyday ( you tip your room maid a couple of pesos they really appreciate this) the aircon in... More 

Was this review helpful? Yes 12
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just came back from here after a 14 day holiday. Weather was amazing and had a great holiday. The hotel was great with a few flaws and I would say more of a 3 star plus instead of 4 star to be honest. We stayed on the Luna side in block 7 which was the best as it was quite... More 

Was this review helpful? Yes 4
Liverpool, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just came back from 2 weeks at this hotel and had a wonderful time. Staff cant do enough for you and the hotel grounds and resort are spotless. Some rooms do need updating but that has been said before but our room was fine. They are painting the hotel and are really having a go at bringing it up to... More 

Was this review helpful? Yes 2
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear Paul W Your review is so lovely. Thank you so much for taking the time to publish it. We are very proud of the staff we have. They are one of the biggest assets. It is a delight to read your opinions regarding the entertainment; we are trying very hard to program excellents night shows every week. Lisandro and... More 

Manchester, England, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Chose to stay in Luna but was put in Mares which was a little noisy but compared to Luna which was like God's waiting room we were glad to be there.Air Con was rubbish couldn't have the windows open cos of the mosquitos but the view from the room was amazing for an inland facing view. Apart from that ALL... More 

Was this review helpful? Yes 2
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear Vikki G Thank you very much for your kind words! We regret you could not get the requested side. It will be a pleasure to have you here again next year! This place is perfect to relax. Looking forward to seeing you again, Best regards Yunier Zaldívar Céspedes Customer Service Manager jefe.cac.srm@meliacuba.com More 

Mississauga, Canada
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel room was a little dated, but the staff, grounds and entertainment was great. Grounds accessible for strollers and wheel chairs and kept very clean. The hotel had two pools and a beautiful stretch of beach.

Was this review helpful? Yes 3
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear Schrodes15 Thank you for posting your review. We are glad because you liked the beach, grounds and staff. Best regards. Yunier Zaldívar Céspedes Customer Service Manager jefe.cac.srm@meliacuba.com More 

Thamesford, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have been going to this resort for the past 5 years and love it. The staff remember you every time. They bend over backwards to make your stay enjoyable as well as they become your friends. We will be going back again this year as well and are looking forward to it. I would really recommend it if you... More 

Was this review helpful? Yes 6
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear Kathryn S Thank you for your nice comments and for recommending us to the world 5 years tell us a lot for your inconditional fidelity. Hoping it won’t be the last time. Warmest regards Yunier Zaldívar Céspedes Customer Service Manager jefe.cac.srm@meliacuba.com More 

middlesbrough
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had travelled all around the Caribbean so I can compare with these, this is also our second stay at this resort the last being 2010. Flight from Manchester with Thomas Cook was pretty good on the new refurbished planes. Cuba airport quite small and chaotic upon arrival. Approx 1 hour transfer with us being checked in in the bus.... More 

Was this review helpful? Yes 2
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear tekka84 We appreciate your honest review for the way you have qualified every aspect. It is a pity you decide that you will not return after the second visit. You have mentioned different resorts in the other Caribbean countries, but we have our own standars. We are developing new offers like Steak and Lobster Grill where the customer can... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed between June 8th--22nd 2015 A great hotel the rooms are a little tired but who spends time in their room on hols? Weather, beach, pools, hotel, food, staff - all fantastic! I do not normally want to go back to the same place twice on holiday but would not hesitate booking here again. made great friends and as we... More 

Was this review helpful? Yes 1
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear Sue D We are very happy you would come back against your own habit . We hope next time you will be able to try more options to discover this paradisiacal island. Thank you very much for your pictures and for you high recommendation. It is means a lot. Kindest regards. Yunier Zaldívar Céspedes Customer Service Manager jefe.cac.srm@meliacuba.com More 

common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Beautiful place like many other places in Cuba. Great people and a lot of fun snorkeling and visiting around. Good place to relax and to refill with good vibes. Greeeeeeat vacation, will go back around to discover more of Holguin.

Was this review helpful? Yes 3
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear Cellphone R Thank you so much for exalting Sol Rio de Luna y Mares as a perfect destiny to visit Cuba. This country reserves a lot of positives experiences. Your words are the best reward we could have! Kindest Regards Yunier Zaldívar Céspedes Customer Service Manager jefe.cac.srm@meliacuba.com More 

Stoke-on-Trent, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lovely hotel and really friendly staff and atmosphere. Although I didn't use it at say 3am in the morning!!!!!!! the 24 hour snack bar is a brilliant idea. I like to take sunrise pics so it was nice to get an early coffee. Bit far out from Havana, a trip there will take up three days of your holiday remember... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • French restaurants(23)
  • White sand(18)
  • Water ballet(15)
  • CUSTOMER SERVICE(13)
  • Thomas Cook(9)
  • Beach bars(8)
  • Great time(7)
  • Air conditioning(7)
  • First choice(6)
  • Pool area(6)
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