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All 3 Guardalavaca hotels

Sol Rio de Luna y Mares

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4.0 of 5 Resort (All-Inclusive)   |   Ctra. de Guardalavaca | Playa Esmeralda, Guardalavaca, Cuba
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Sol Rio de Luna y Mares
Ranked #1 of 3 hotels in Guardalavaca
Certificate of Excellence 2014
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3,591 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (763)
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English first
Montreal, Canada
Contributor
20 reviews 20 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our second stay at the hotel (Aug3-17, 2014). We had a great time. The beach is amazing, the food more than adequate. Always nice to see locals at the beach. The staff is very helpful. It was nice seeing Katia again at the Colon buffet for breakfast and lunch and also Rosario when Katia left for her vacation.... More

Was this review helpful? Yes 1
Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were at this hotel 21 July 2014. As stated above this was our 8th visit. Once again, the staff are a credit to SRLM. Nothing is too much trouble for them. A la carte - please go to the French Restaurant. Food is gorgeous and staff, Marcos, Melena and our favourite Rafael will certainly look after you very well.... More

Was this review helpful? Yes 2
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Hola wooly2460 from Liverpool, Thank you so much for your preference ! We are honored by it. We hope every time will be better than the previous one ! Greetings from all the staff, Ricardo Moreno General Manager director.general.srm@meliacuba.com More

Isle of Wight, United Kingdom
Top Contributor
51 reviews 51 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We always read TripAdvisor reviews before booking any hotel/resort and had done so before booking in at Luna/Mares for a holiday this summer. As with anywhere there are negative reviews but these are in the minority and we are well aware you can't please everyone every time (there are some people who are never happy!!) So we felt quite confident... More

Was this review helpful? Yes 1
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear Ginster 87 from the Isle of Wight, We must apologize if you felt some of the staff was stand-offish towards you. I assure you this is not the way we expect our staff to be towards the guests. Actually we consider our staff to be our best asset. Most of the guests give us compliments for them. So if... More

east kilbride
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

we were at this hotel in june of this year, for the second time. once again we had a wonderful time. whilst the hotel, food, trips and surroundings are very good, the plaudits need to go to the staff who are magnificent. they continue to give a wonderful mix of friendliness and efficiency. as return guests, we were appreciative of... More

Was this review helpful? Yes 2
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear martha d, Thank you for your preference! We are very pleased that you enjoyed the chill out dinner and your lobster dinner. We really want our returning guests to feel like home and perceive how important they are for us! Hoping to see you again next year, Ricardo Moreno General Manager director.general.srm@meliacuba.com More

London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I cannot fault this hotel, this was our 2nd time staying here and will not be our last. Staff work so hard and are so friendly, Jose, Edie, Eduardo and the rest of the entertainment team are brilliant as are the maids, garden and waiting staff not forgetting the lovely pool cleaner! Food is good, weather fabulous. Pool party was... More

Was this review helpful? Yes 2
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear DebKing2010, We will be honored to welcome you for a third visit! We really appreciate your preference! Ricardo Moreno General Manager director.general.srm@meliacuba.com More

Middlesbrough, United Kingdom
1 review
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

You could not wish for better or friendlier staff, they were totally amazing! Hot, sunny, clean, what more could you ask for, a little piece of heaven. We didnt encounter any mozzies and they had emptied the water fountain near the resteraunt to make sure of this. Evening entertainment was good, the water show a must to see.

Was this review helpful? Yes 11
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear karcat from Middlesbrough, A little piece of heaven is what we wish to be for all our guests, so we are very happy to have accomplished that for you! Thank you for posting your review! Ricardo Moreno General Manager director.general.srm@meliacuba.com More

Manchester, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Cuba for a short break in April for one week with the family. We booked this hotel an a whim as it was so cheap! We payed just £600.00 and to be honest the place was faultless. First of all I would like to raise your attention to the political side of Cuba; Cuba is a communist state... More

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Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear Robert L from Manchester, Thanks for your review. We are really happy that you liked it here and feel satisfied with your holidays ! Have a great day ! Ricardo Moreno General Manager director.general.srm@meliacuba.com More

Wrexham, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Without labouring the point this us a good hotel for Cuba. We had a couple of issues promptly sorted out by staff and much to our satisfaction. It's near to the national parks for activities and diving centre is you want a go. Too far from Havana to be practical, but we went to Santiago for a day trip. Guide... More

Was this review helpful? Yes 3
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear Sospanfawr from Wrexham, We are happy you found us to be a great place to stay! Thanks and warm regards, Ricardo Moreno General Manager director.general.srm@meliacuba.com More

London, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I'll break my review down: Food at the main buffet area: Boring after a couple of days, extremely busy and lacks imagination. A la Carte restaurants: Italian - Terrible throughout. Mexican - Starters are a joke, but main Dish not bad. Below Average French - The Best one. - Average Mediterranean - Average. Overall the food is boring and some... More

Was this review helpful? Yes 1
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear mmarab2013 from London, We regret the fact that we were not able to fulfill your expectations. Anyhow, we appreciate all opinions as they help us to improve our services. Thank you. Ricardo Moreno General Manager director.general.srm@meliacuba.com More

Edinburgh
Contributor
15 reviews 15 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and my Wife went to Cuba for two weeks all inclusive in June we took an upgrade on our room and requested sea view so glad we did as the view from the balcony was nothing short of breath-taking. The hotel was lovely the room was a good size and the bed was so comfy the room also had... More

Was this review helpful? Yes 10
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear John S from Edingbourgh, Thank you kindly for your review! We appreciate it a lot. Hoping to see you again! Ricardo Moreno General Manager director.general.srm@meliacuba.com More

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Hotel Summarization (Beta)

What travelers say

  • French restaurants(27)
  • CUSTOMER SERVICE(19)
  • White sand(19)
  • Water ballet(18)
  • Beach bars(12)
  • Thomas Cook(11)
  • Great time(9)
  • Evening entertainment(8)
  • Pool area(8)
  • Air conditioning(7)

Additional Information about Sol Rio de Luna y Mares

Address: Ctra. de Guardalavaca | Playa Esmeralda, Guardalavaca, Cuba
Location: Caribbean > Cuba > Holguin Province > Guardalavaca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sol Rio de Luna y Mares 4*
Also Known As:
Sol Rio De Luna y Mares Hotel Guardalavaca
Sol Rio De Luna y Mares Resort
Sol Rio De Luna y Mares Guardalavaca, Cuba - Holguin Province

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
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Hotel Class
Official Description (provided by the hotel)
Four -Star All Inclusive Resort with 464 rooms. Located beachfront in Playa Esmeralda, on the northern coast of Holguin province, where visitors will be amazed by the dazzling superposition of blues and greens from the sea, sky and costal shrubbery. This hotel complex is surrounded by extensive green areas and offers a wide variety of services and attractions. Recommended for families, weddings, honeymoons and tourist groups.Guest Rooms464 rooms: 308 Standard, 108 Standard Ocean View, 30 Standard Superior Ocean View, 6 Junior Suite, 4 Suite, 8 Family Suite Ocean ViewDining7 Restaurants (A la Carta, Buffet), 6 Bars ... more   less 
Number of rooms
464

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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