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All 3 Guardalavaca hotels

Sol Rio de Luna y Mares

4.0 of 5 Resort (All-Inclusive)   |   Ctra. de Guardalavaca | Playa Esmeralda, Guardalavaca, Cuba
Hotel amenities
Sol Rio de Luna y Mares
Ranked #1 of 3 hotels in Guardalavaca
Certificate of Excellence 2013
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3,410 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (695)
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English first
Doncaster, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Visited Sol Rio de Luna y Mares for our 25th Wedding Anniversay for the first time, granted we asked to be moved from the first allocated room we had but the staff, Hotel and Food is absolutely amazing. Will be coming back ASAP !!!!

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Glasgow
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Spent 2 wonderful weeks here 24th jan - 8th February 2014. Family of 3 adults and child aged 5. Initially allocated 2 adjoining rooms on mares side, however they were directly above the buffet kitchen and I am very sensitive to strong smell. Also felt the rooms, although were clean, were very dated and uncomfortable. Had to spend the night... More

Was this review helpful? Yes 1
essex
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I am going to find it difficult to write this review as this particular vacation our seventh to this resort left us with many mixed feelings and emotions. Would like to start with the positives, ie the main reasons for our repeat returns, The beach is a bay and is fantastic, beautiful, and always looks clean in spite of some... More

Was this review helpful? Yes 1
Sarasota, Florida
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW

The beach was super, sandy and lots of shade trees and lounge chairs in April. The grounds were well kept and the pools were in full sun. The buildings are about 18-20 years old and clean. We didn't realize that they were on 220V, not 120 but as they have hairdryers in the units that was not a problem. Forget... More

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Hamilton, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After reading countless reviews on Holguin area resorts here on TripAdvisor, weighing out all the good and bad reviews for many resorts, we finally choose to travel as a family of 4 for our first visit to Sol Rio De Luna Y Mares and our third trip to Cuba and the Holguin area from April 6-13. We were planning on... More

Was this review helpful? Yes 4
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear 2frosty4u from Hamilton, We are very happy that the positives outweighted the negatives and you have decided to give us a second chance! We apologize for the negative points you mention you encountered, like the lack of the welcome drink and service in specific areas of the resort. We thank you very much for your opinions as they help... More

cardiff
Contributor
12 reviews 12 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel doesn't quite make the impression it should. I have been to Cuba before so accept it is difficult to keep things working and replacing things is difficult. On arrival we rejected the first 2 rooms we were offered , in one the aircon didn't work, the second smelt of cigarettes. However the receptionist was very helpful and we... More

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Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear skidame from Cardiff, Thank you for posting your opinions. We are certainly working in improving the image of our structure. It is very good to know that we were able to grow on you! Thank you for considering returning for another holiday with us! We will do our best so that next time we will cause a better impression!!... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have travelled to Cuba many times over the years and keep coming back. The beaches are gorgeous, the people are gracious and the value for money is undeniable. This our second visit to Sol Rio de Luna y Mares in as many years and we look forward to going back again soon! The beach is gorgeous, large and clean... More

Was this review helpful? Yes 7
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear SoultanaN from Toronto, Thank you so much for taking the time to post your review about your experience with us. It is always a pleasure to welcome back a returning family! We hope to see you many more times in Sol Rio de Luna y Mares for many more amazing holidays! Ricardo Moreno General Manager director.general.srm@meliacuba.com More

England
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned from our first trip to Cuba where we had no idea what to expect due to the very varied reviews. Some of the reviews prior to us leaving were pretty scathing and had left us slightly concerned. We had nothing a all to worry about and were very pleasantly surprised. Firstly, those who are complaining ... This is... More

Was this review helpful? Yes 8
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear Azteclife from England, We are thrilled that your first time to Cuba was a great one. That you liked our food, service, room and staff. We hope to see you again! Ricardo Moreno General Manager director.general.srm@meliacuba.com More

england
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Travelled as a family on 9 April unfortunately it was raining and the day after,then came the beautiful hot weather,beaches and sea WOW so lovely.We stayed on the quiter side which is the luna quiet a few people moved over to the mares because of the rooms of which they said were better ,however yes the rooms are very dated... More

Was this review helpful? Yes 2
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear motorbikes from England, We are very glad that you felt safe with us and enjoyed a wonderful holiday as a family with children. Thanks for writing about your experience! We hope to see you again, Ricardo Moreno General Manager director.general.srm@meliacuba.com More

Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

got back a week ago from Sol Rio, I became obsessed with the trip advisor reviews before we left, was a bit worried as seen a few bad ones, most of them good, so we knew what to expect, room was pretty basic but everything worked (we don't spend an awful lot of time in the room so wasn't too... More

Was this review helpful? Yes 5
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Good evening, First of all we would like to thank you for posting your review in Tripadvisor. We appreciate you are pointing out our positive side. Regarding the incident you and other guests had in the bar, please, let us say that it is no easy to manage guests and saying that, we can assure you that we do not... More

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Hotel Summarization (Beta)

What travelers say

  • French restaurants(27)
  • CUSTOMER SERVICE(19)
  • White sand(19)
  • Water ballet(18)
  • Beach bars(12)
  • Thomas Cook(11)
  • Great time(9)
  • Evening entertainment(8)
  • Pool area(8)
  • Air conditioning(7)

Additional Information about Sol Rio de Luna y Mares

Address: Ctra. de Guardalavaca | Playa Esmeralda, Guardalavaca, Cuba
Location: Caribbean > Cuba > Holguin Province > Guardalavaca
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Guardalavaca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sol Rio de Luna y Mares 4*
Official Description (provided by the hotel):
Four -Star All Inclusive Resort with 464 rooms. Located beachfront in Playa Esmeralda, on the northern coast of Holguin province, where visitors will be amazed by the dazzling superposition of blues and greens from the sea, sky and costal shrubbery. This hotel complex is surrounded by extensive green areas and offers a wide variety of services and attractions. Recommended for families, weddings, honeymoons and tourist groups.Guest Rooms464 rooms: 308 Standard, 108 Standard Ocean View, 30 Standard Superior Ocean View, 6 Junior Suite, 4 Suite, 8 Family Suite Ocean ViewDining7 Restaurants (A la Carta, Buffet), 6 Bars ... more   less 
Also Known As:
Sol Rio De Luna y Mares Hotel Guardalavaca
Sol Rio De Luna y Mares Hotel
Sol Luna Mares
Sol Rio De Luna y Mares Resort
Sol Rio De Luna y Mares Guardalavaca, Cuba - Holguin Province

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