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Sol Rio de Luna y Mares

Ctra. de Guardalavaca | Playa Esmeralda, Guardalavaca, Cuba
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Sol Rio de Luna y Mares
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Ranked #1 of 3 Hotels in Guardalavaca
A recent review
4 of 5 stars reviewed yesterday
Emmie C
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4,272 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

I highly recommend a stay in the sol Rio de Luna y mares in Cuba! After a 2 weeks stay with 18 others (friends and family) we all had a fab time , the staff were so friendly and couldn't do enough to help, our maid who cleaned our room everyday was lovely and chatty ! There's a really friendly... More 

Was this review helpful? Yes 3
Toronto, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

nice hotel for the price. nice food, not gourmet, but I always found something to eat. I didn't have any stomach issues, and no one else that I talked to did either. entertainment was very good: dancing lessons, spanish lessons, shows, water ballet, fashion show, all excellent. I was a bit disappointed that they didn't have a "white night" on... More 

Was this review helpful? Yes 4
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Just returned from Cuba after a 2week stay at the sol Rio de Luna y mares,it has to be said,this was my best holiday yet! The hotel,on both the Luna and mares sides were,at all times,spotlessly clean. The management and staff always well turned out,extremely helpful and friendly.Both my boyfriend Michael and myself enjoyed our stay here immensely!!. We will... More 

Was this review helpful? Yes 4
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Me and my partner arrived at the hotel on June 25th and after a long flight we just wanted to get settled in. Unfortunately we were given a room that we thought was unacceptable but we didn't form an opinion straight away. We spoke go reception and they were very helpful and told us that we could move the next... More 

Was this review helpful? Yes 9
Plock, Poland
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in Sol Rio de Luna and Mares from 21rd of May till 4 of June 2015. The weather disappointed us as we had 5-6 days without sun and 2 -3 days with rain but it has got nothing to do with the hotel. Thomas Cook rep gave us hotel plan with room cards in the bus. It took... More 

Was this review helpful? Yes 2
Dorset
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We decided on Cuba this year mainly because we liked the look of this hotel on the Thomas Cook website and the Tripadviser reviews. On arrival at the hotel after a nine hour flight and an hour coach transfer we were dropped at the hotel reception just after lunch where we were greeted with a live band and a very... More 

Was this review helpful? Yes 18
Milton, Canada
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I have been in Cuba many, many times - 17 to be exact - and we have moved around the island as well as going to Cayo Largo on the south side of the main island. This was the first time visiting this facility, and we both consider it to be a winner! Beginning with a warm... More 

Was this review helpful? Yes 12
Kent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Perhaps the current trade embargoes on Cuba will be to blame for holiday experience being much less than a comparable holiday in Jamaica or the Dominican Republic... we take for granted the ease of access to American goods and brands. But the 4* hotel rating was far from that in reality and the (relatively small) price saving from a comparative... More 

Was this review helpful? Yes 7
scotland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from yet another great holiday at the Sol Rio de Luna y Mares. This was our second time here and not disappointed . The staff are great . A big thank you to Katia in the buffet , Mayelin , Doralba and the girls at the 24 hr. Yvonne and Milena in the French a la... More 

Was this review helpful? Yes 6
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear ellie1Scotland We really appreciate your judgments and you loyalty with this resort for being here for second time. It is very important for us for knowing that the staff is doing a hard job. Thank you for confirming you will return. Warmest regards Yunier Zaldívar Céspedes Customer Service Manager jefe.cac.srm@meliacuba.com More 

Halifax, NS
1 review
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Im a bit late doing this review and will try to remember as much as possible. Myself and my wife loved this resort!! We have been to two other resorts in Holguin which were good but not as good as our new favourite place. fifth trip to Cuba. I had been in contact with Belkys before we left as it... More 

Was this review helpful? Yes 19
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear Whitewallss Never is too late.!!! By reading your review we could notice you had a good time in SRLM. It was very interesting your description of the services and the recommendations for the people planning to come. Good to know your opinion of the staff is the best. We wish to remark that as you said we only want... More 

Hotel Review Summarization

What travelers say

  • French restaurants(23)
  • White sand(18)
  • Water ballet(15)
  • CUSTOMER SERVICE(13)
  • Thomas Cook(9)
  • Beach bars(8)
  • Great time(7)
  • Air conditioning(7)
  • First choice(6)
  • Pool area(6)
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