We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Guardalavaca hotels

Sol Rio de Luna y Mares

Save Saved
You added Sol Rio de Luna y Mares to your Saves list
4.0 of 5 Resort (All-Inclusive)   |   Ctra. de Guardalavaca | Playa Esmeralda, Guardalavaca, Cuba
Hotel amenities
  • Overview
  • Reviews (3,597)
  • Photos (6,354)
  • Amenities
  • Q&A (14)
  • Room tips (765)
  • Location
  • More
Sol Rio de Luna y Mares
Ranked #1 of 3 hotels in Guardalavaca
Certificate of Excellence 2014
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Guardalavaca
Check In Check Out
true
Write a Review

3,597 people have reviewed this hotel

Traveler rating
    1,729
    1,267
    391
    134
    76
See reviews for
900
1702
111
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (765)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
5 of 5 stars Reviewed yesterday NEW

I stayed here in July 2013 for a week for my honeymoon. From the moment we entered the hotel to the moment we left we were made to feel like royalty. Every staff member was alway there to help and alway spoke and had a smile on there face. Our maids were excellent. The view well that was seething else,... More

Was this review helpful? Yes 1
Wolverhampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed as a couple from July 28 - August 11 (2014). Cannot begin to describe how good this place was - easily the best holiday we have ever had! Prepare yourselves for a lengthy, but fair, review... HOTEL The hotel is excellent quality for Cuba. Grounds are very well looked after by an army of staff, all areas are kept... More

Was this review helpful? Yes 15
Rotherham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for 2 weeks 28th July until 11th August 2014. Had a brilliant holiday. Stayed in Luna section. Lovely room, cleaned daily. Only problem we found was as we were on the ground floor our balcony was not enclosed. This meant we didn,t have a rail to dry our swimwear n towels on. Also my sunglasses were left on... More

Was this review helpful? Yes 2
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear Dianenbarry from Rotherham, We are very happy that you enjoyed a lovely holiday with us. Sorry to hear that your sunglasses were taken from the terrace outside your room. If you ever visit us again we will be happy to arrange a room in an upper level so you can have your own balcony. We hope to see you... More

Liverpool, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our group of six stayed at the Sol Rio for two weeks 28-08-14 to 11-09-14. As other reviews have mentioned our room keys and wristbands were allocated on route from the airport on the coach. This was a good idea as it saved the usual delays at check in. We were located on the quieter Luna side in block seven... More

Was this review helpful? Yes 3
Montreal, Canada
Contributor
20 reviews 20 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our second stay at the hotel (Aug3-17, 2014). We had a great time. The beach is amazing, the food more than adequate. Always nice to see locals at the beach. The staff is very helpful. It was nice seeing Katia again at the Colon buffet for breakfast and lunch and also Rosario when Katia left for her vacation.... More

Was this review helpful? Yes 4
Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were at this hotel 21 July 2014. As stated above this was our 8th visit. Once again, the staff are a credit to SRLM. Nothing is too much trouble for them. A la carte - please go to the French Restaurant. Food is gorgeous and staff, Marcos, Melena and our favourite Rafael will certainly look after you very well.... More

Was this review helpful? Yes 4
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Hola wooly2460 from Liverpool, Thank you so much for your preference ! We are honored by it. We hope every time will be better than the previous one ! Greetings from all the staff, Ricardo Moreno General Manager director.general.srm@meliacuba.com More

Isle of Wight, United Kingdom
Top Contributor
51 reviews 51 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We always read TripAdvisor reviews before booking any hotel/resort and had done so before booking in at Luna/Mares for a holiday this summer. As with anywhere there are negative reviews but these are in the minority and we are well aware you can't please everyone every time (there are some people who are never happy!!) So we felt quite confident... More

Was this review helpful? Yes 5
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear Ginster 87 from the Isle of Wight, We must apologize if you felt some of the staff was stand-offish towards you. I assure you this is not the way we expect our staff to be towards the guests. Actually we consider our staff to be our best asset. Most of the guests give us compliments for them. So if... More

east kilbride
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

we were at this hotel in june of this year, for the second time. once again we had a wonderful time. whilst the hotel, food, trips and surroundings are very good, the plaudits need to go to the staff who are magnificent. they continue to give a wonderful mix of friendliness and efficiency. as return guests, we were appreciative of... More

Was this review helpful? Yes 3
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear martha d, Thank you for your preference! We are very pleased that you enjoyed the chill out dinner and your lobster dinner. We really want our returning guests to feel like home and perceive how important they are for us! Hoping to see you again next year, Ricardo Moreno General Manager director.general.srm@meliacuba.com More

London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I cannot fault this hotel, this was our 2nd time staying here and will not be our last. Staff work so hard and are so friendly, Jose, Edie, Eduardo and the rest of the entertainment team are brilliant as are the maids, garden and waiting staff not forgetting the lovely pool cleaner! Food is good, weather fabulous. Pool party was... More

Was this review helpful? Yes 3
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear DebKing2010, We will be honored to welcome you for a third visit! We really appreciate your preference! Ricardo Moreno General Manager director.general.srm@meliacuba.com More

Middlesbrough, United Kingdom
1 review
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

You could not wish for better or friendlier staff, they were totally amazing! Hot, sunny, clean, what more could you ask for, a little piece of heaven. We didnt encounter any mozzies and they had emptied the water fountain near the resteraunt to make sure of this. Evening entertainment was good, the water show a must to see.

Was this review helpful? Yes 11
Ricardo M, General Manager at Sol Rio de Luna y Mares, responded to this review

Dear karcat from Middlesbrough, A little piece of heaven is what we wish to be for all our guests, so we are very happy to have accomplished that for you! Thank you for posting your review! Ricardo Moreno General Manager director.general.srm@meliacuba.com More

Owners: What's your side of the story?
If you own or manage Sol Rio de Luna y Mares, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sol Rio de Luna y Mares? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • French restaurants(27)
  • CUSTOMER SERVICE(19)
  • White sand(19)
  • Water ballet(18)
  • Beach bars(12)
  • Thomas Cook(11)
  • Great time(9)
  • Evening entertainment(8)
  • Pool area(8)
  • Air conditioning(7)

Additional Information about Sol Rio de Luna y Mares

Address: Ctra. de Guardalavaca | Playa Esmeralda, Guardalavaca, Cuba
Location: Caribbean > Cuba > Holguin Province > Guardalavaca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sol Rio de Luna y Mares 4*
Also Known As:
Sol Rio De Luna y Mares Hotel Guardalavaca
Sol Rio De Luna y Mares Resort
Sol Rio De Luna y Mares Guardalavaca, Cuba - Holguin Province

6,354 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6334)
Viewed
Pool/beach area (1586)
Viewed
Dining (350)
Viewed
Hotel & grounds (991)
Viewed
Room/suite (446)
Viewed
View from room (312)
Viewed
Business center/function rooms (31)
Viewed
7:17
Videos (22)
Viewed
Bathroom (41)
Viewed
Family/play areas (21)
Viewed
Other (2534)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Pool/beach area (5)
Viewed
View from room (2)
Viewed
Dining (4)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Viewed
Other (5)

Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Four -Star All Inclusive Resort with 464 rooms. Located beachfront in Playa Esmeralda, on the northern coast of Holguin province, where visitors will be amazed by the dazzling superposition of blues and greens from the sea, sky and costal shrubbery. This hotel complex is surrounded by extensive green areas and offers a wide variety of services and attractions. Recommended for families, weddings, honeymoons and tourist groups.Guest Rooms464 rooms: 308 Standard, 108 Standard Ocean View, 30 Standard Superior Ocean View, 6 Junior Suite, 4 Suite, 8 Family Suite Ocean ViewDining7 Restaurants (A la Carta, Buffet), 6 Bars ... more   less 
Number of rooms
464

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Sol Rio de Luna y Mares and other travelers.
14 questions
Ask a question

See all questions (14)

Questions? Get answers from Sol Rio de Luna y Mares staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer