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Sol Rio de Luna y Mares

Ctra. de Guardalavaca | Playa Esmeralda, Guardalavaca, Cuba
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1 room 1 guest
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Sol Rio de Luna y Mares
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4,315 Reviews from our TripAdvisor Community

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Traveler rating
    2,087
    1,522
    470
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    86
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1,065
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,024)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
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  • All months
    (4315)
  • Mar-May only
    (1223)
  • Jun-Aug only
    (1044)
  • Sep-Nov only
    (924)
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    (1124)
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Gloucester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just come back from a 10 day holiday at the Sol Rio de Luna y Mares. We had a great time. Everything that you needed for a stress free holiday was there. Our room 8205 was on the Luna side. It was quiet and with an amazing view of the sea. It was kept spotless by room service... More 

Was this review helpful? Yes 1
Thornhill, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Property is pretty good however not too big,. So if you like walking there is nowhere to go. Building was very old and looks like it needs renovation. Quality of food was good but verity was not. Service and stuff were good. Beach and ocean are very nice! Half of the beach is full of rocks however another half is... More 

Was this review helpful? Yes 1
Laval, Canada
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We Just Keep Coming Back! This was our fifth time at the Sol Rio de Luna y Mares and we had a GREAT TIME! The staff and administration were very happy to see us back. The resort has changed in a good way. They did some upgrades on the buildings on the Luna’s side and it looks perfect. The food... More 

Was this review helpful? Yes 4
Manchester, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Absolutely amazing holiday! Great Facilities, Food is of a high standard, Swimming Pools are Lovely but the beach is breath taking absolutely stunning! Had a fabulous 11 night break here in August 2015. We also got married whilst we were out there and I have to say the hotel staff made our holiday/wedding/honeymoon so very special. The staff in this... More 

Was this review helpful? Yes 6
Fort Wayne, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our family of 6 stayed in Building 5 (5211 & 5212). It was exactly as people described in trip advisor! Perfectly located from the elevator, the beach, the restaurants, the pools, close enough to the evening entertainment but far enough to not hear the noise. Ate in four restaurants plus two buffet restaurants. The best service is in the two... More 

Was this review helpful? Yes 6
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Thank you very much for taking part of your time sharing, on the Trip Advisor. It is a pleasure for us to know you enjoyed your holydays in our resort. We really appreciate you loved our services, the staff, the beach, the room and the excursions .Thank you so much on behalf of all our Management and the staff we... More 

Saint-Pascal, Quebec, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

An other nice vacation at SRLM. Royal service from the lovely staff at the buffet, la pinta and the mares bar like usual and even more. Good food and drinks. Nothing negative there. Beautiful shows but they change the time and I have to say we liked it better when they were at 21h00 instead of 21h30. The nights we... More 

Was this review helpful? Yes 7
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Thank you very much for taking part of your time sharing, on the Trip Advisor. It is a pleasure for us to know you enjoyed your holydays in our resort. We really appreciate you loved our animators, the service from the staff at the buffet, La Pinta Restaurant, the returning guest dinner and the Mares Bar. Thank you so much... More 

england
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited end of July for 2 weeks with my family with Thomas Cook. We were given the Luna side of the hotel which I was pleased about. We were given garden rooms in block 8 which I was really disappointed with. The rooms were not dirty just shabby. Our electric went off the first night so we had no air... More 

Was this review helpful? Yes 7
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Thank you very much for taking part of your time sharing, on the Trip Advisor. It is a pleasure for us to know you enjoyed your holydays in our resort. We are taking into accont your opinion in other to improve our services. We regret tha fact you changed your room at the beginning. We really appreciate your kids liked... More 

Sutton, null, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

First let me say that we love this hotel and that we want to go back next year. But there are some points that they can improve on. First our arrival , it would have been nice to be greeted with a cocktail and our bags been brought up to our room. Instead we had to go up to our... More 

Was this review helpful? Yes 7
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Thank you very much for taking part of your time sharing, on the Trip Advisor. It is a pleasure for us to know you enjoyed your holydays in our resort. We are taking into accont your opinion in other to improve our services. We really appreciate you had received a marvelous ocean view room and your maid gave the best... More 

Montreal, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Let me begin by saying I have quiet some experience at travelling, it was my 5th stay in Cuba, 2nd in the Holguin region. I travelled there back in january on my own because my lovely other half couldn't take vacations at that point. I used Sunwing/Nexus, departing Montreal on a wednesday at 06:00 am. To my great surprise the... More 

Was this review helpful? Yes 18
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Thank you very much for taking part of your time sharing, on the Trip Advisor. It is a pleasure for us to know you enjoyed your holydays in our resort. We are taking into accont your opinion in other to improve our services. Thank you on behalf of all our Management and the staff, we hope you come back soon,... More 

Liverpool, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

As the title states, this was our 9th visit. Absolutely love the place. Beach is amazing, staff are amazing (all our love to Rafa). We took our daughter this year and she was spellbound by the wonderful beach, dolphin trip and paradise island trip. Cuban people are amazing and despite what others may say, we have never met a member... More 

Was this review helpful? Yes 7
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Thank you very much for taking part of your time sharing, on the Trip Advisor. It is a pleasure for us to know you enjoyed your holydays in our resort, the beach and the excursions. We hope that you can visit us again. We know that there are so many places to discover, but if you decide to relive the... More 

Hotel Review Summarization

What travelers say

  • French restaurants(23)
  • White sand(18)
  • Water ballet(15)
  • CUSTOMER SERVICE(13)
  • Thomas Cook(9)
  • Beach bars(8)
  • Great time(7)
  • Air conditioning(7)
  • First choice(6)
  • Pool area(6)
Questions? Get answers from hotel staff and past guests. Ask a question

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