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Holiday Inn Irapuato

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Av Arbodelas No 2049, Irapuato 36520, Mexico
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Holiday Inn Irapuato
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Holiday Inn Irapuato
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33 reviews from our community

Traveler rating
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    12
    5
    1
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mexico City, Mexico
Top Contributor
94 reviews 94 reviews
12 hotel reviews
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed April 16, 2015

CAVEAT EMPTOR: Literally impossible to take a shower. The water goes back and forth from pipping hot to freezing cold in a few seconds, so it is impossible to set the shower to any temperature. Very frustrating and quite a challenge to accomplish to get clean in the morning. The food is way below average, you can hear the guest... More 

Was this review helpful? Yes
HinnIrapuato, General Manager at Holiday Inn Irapuato, responded to this review

Dear Mr. Lubezky I greatly appreciate you taking the time to bring this matter to my attention. I also apologize for any incovenience you may have experienced. We will take actions to avoid similar situations from happening in the future. Our commitment is to provide excellent service with accommodations that you deserve, so we will work hard to achieve it.... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 11, 2015 via mobile

I get to spend a lot of time on this hotel because of work. So I know this one very well. Sometimes you choose a brand for the points or rewards... Right? How ever this particular hotel recently gave a huge maintenance and upgrade to rooms. Changed restaurant service and menus and also the gym. If it used to be... More 

Was this review helpful? Yes
HinnIrapuato, Manager at Holiday Inn Irapuato, responded to this review

Dear Guest Thank you for your comments. We are glad to know you like our new facilities, we work hard every day to ensure our accommodation reminds the best as possible. Your comments will be share with all the staff to continue with the hard effort and providing a great service! Once again thanks for sharing, it means a lot... More 

Senior Contributor
28 reviews 28 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 18, 2015

For the area I consider this to be a good hotel in good location. Have transportation to the nearby restaurant area this makes the service more complete. They offer continental breakfast with average quality, good assortment for a 3 star hotel. Cleaning was well executed. Good internet signal. Attendance at reception was good, a little slow regardless that I had... More 

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IHGCare, Guest Relations Manager at Holiday Inn Irapuato, responded to this review

Dear Erick M, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, cleanliness, facilities and location of the hotel. It encourages our team members to work even harder and consistently delight... More 

San Jose, Costa Rica
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 10, 2015

I just spent 5 weeks at this hotel for work so I believe that I can speak with authority regarding their services. Positives: Requested microwave and fridge for my room and got them within 10 mins after request, various services offered (gym - hint you have to turn on the electrical machines (just look for the buttons), transportation) Negatives: you... More 

Was this review helpful? Yes 1
HinnIrapuato, General Manager at Holiday Inn Irapuato, responded to this review

Dear Mr Melville We appreciate your comments. Each one of then has been verified with our team and supppliers to ensure similar situations can be avoided in the future. It is our goal to provide an excelent service with appropiate acomodations, so we work hard every day to achieve it. Sincerely General Manager More 

Travelers are raving about these Irapuato hotels

Ballwin, Missouri
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 4, 2014

I've stayed at the Holiday Inn Irapuato at least 6 times this year for business. It has a central location that is close to all the good restaurants, is clean, has a good restaurant, and an amazing staff that is always ready to help. They have drivers that are more than willing to drive you to any local destination that... More 

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HinnIrapuato, General Manager at Holiday Inn Irapuato, responded to this review
Google Translation

Gracias por compartir su experiencia reciente mediante Trip Advisor. Siempre estamos muy agradecidos de recibir tan buenas criticas. Es realmente... More 

Birmingham, Michigan
Senior Contributor
23 reviews 23 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2014

I spend few days in the Guanajuato State (Mexico) I spend couple of days in another brand hotel in Celaya, that was very disappointing. However when I got to this hotel, the place is an oasis in the dessert. Clean, comfortable, quiet, with many nice details... I really liked this place...

Was this review helpful? Yes
HinnIrapuato, General Manager at Holiday Inn Irapuato, responded to this review

Dear Mr. BHMITraveler Thank You for your comments. We are glad to know that you like our establishment. Come back soon Sincerely General Manager More 

Mexico
Top Contributor
60 reviews 60 reviews
43 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed December 26, 2013

After some hours in the highway, arriving to the hotel was nice. Check in was fast and the woman attending front desk was more than kind. The room has good space and nice décor. Hallways outside are not that nice, but I was surprised the good taste in the room. Bathroom is small but adequate and it has even a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Irapuato, responded to this review

Dear bbffpp, Thank you for taking the time to express your thoughts and concerns. I am pleased to note that you found our staff to be kind and glad that you had a positive check in experience. On the other hand, I sincerely apologize for the noise challenges you have encountered. We deeply regret that this aspect has negatively impacted... More 

Des Moines Iowa
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 23, 2013 via mobile

Clean room, no frills. Comfy bed but you WILL be awakened by the train. Period. It's loud. Only had the buffet in the evening and wasn't thrilled. The morning buffet looked good though but we didn't have it. This hotel is next to a small shopping mall with a grocery store.

Was this review helpful? Yes
HinnIrapuato, Guest Relations Manager at Holiday Inn Irapuato, responded to this review

Dear guest, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. We are pleased you had a wonderful stay at our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly... More 

Mexico City, Mexico
Top Contributor
94 reviews 94 reviews
12 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed August 9, 2013

All things considered this is not Kansas anymore, but Irapuato aint Las Vegas either. The offer of hotels is not as diverse as you might want and this is Irapuato´s best hotel. Conveniently located is not far from anything (well, nothing is far from anything in this small town) but you are very close to the best restaurants and nightspots... More 

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Trani, Italia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 4, 2013

The hotel is comfortable and clean. The room are large and well arranged. The service is very professional. The position is very good to stay close to some shop or resturant. The only problem is the railway very close to the hotel, and the train that whistles loudly at any time in the day and in the night.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Irapuato, responded to this review

Dear Nicola_De_Vito, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. We are pleased you had a wonderful stay at our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly... More 

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