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Holiday Inn Irapuato

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Av Arbodelas No 2049 | San Miguelito, Irapuato 36520, Mexico
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Holiday Inn Irapuato
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44 Reviews from our TripAdvisor Community

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Israel
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed November 29, 2015

This story is real and frightening. I can supply all the details to prove it, including companies names, people names and room numbers. Stayed at this hotel during the famous EXPO AGRO, like we were used to do each year during more the 10 years. So did many people from other companies that exhibit at the same event. Druing the... More 

Helpful?
Thank nad66
HinnIrapuato, General Manager at Holiday Inn Irapuato, responded to this review

Dear Nad66: I fully understand your concern, in the same way we took immediate action with the authorities concerned, It is necessary to let you know that unfortunately this is a practice used lately, I assure you that our facilities are designed for your complete security and safety. The drawback is already reported as we strengthened our security protocols, I... More 

Xiamen, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 19, 2015

I was shocked a brand such as Holiday Inn designed, built and accepted a compressor attached to the hotel that basically pumped a deep thundering vibration into the building. The low frequency, deep vibrating noise of this rumbled through the entire building and as soon as your head hits the pillow it conducts through your bones and ended up giving... More 

Helpful?
Thank Gareth H
HinnIrapuato, General Manager at Holiday Inn Irapuato, responded to this review

Dear Gareth H. Thank you for your feedback regarding your recent visit at Holiday Inn Irapuato, please accept our sincerest apologies for the disturbance you have experienced during your stay due to the noise on your room. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely General... More 

Travelers are raving about these Irapuato hotels

Hartsville, South Carolina
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed July 22, 2015 via mobile

I have stayed at this hotel on multiple occasions. Staff are friendly and professional. Parking garage under the hotel provides good security. Breakfast is good. One watch-out is the noise from the train which passes quite often. Rooms at the front of the hotel away from the train are recommended.

Helpful?
Thank Jack D
HinnIrapuato, General Manager at Holiday Inn Irapuato, responded to this review

Dear Mr. Jack D. Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It is a good reason that our staff takes great pride in, so we value your feedback. We hope to see you back soon again, for us is a pleasure having you at this your home Holiday... More 

Campinas, SP
Level Contributor
111 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed May 27, 2015

Rooms are clean, service is good, food is reasonably good (be careful with spicy food if you are not from Mexico and in my opinion prefer to order the "a la carte" instead of the buffet). Internet is not good, but it is free. All in all, a reasonable price and place to stay for business. Try to ask a... More 

Helpful?
Thank Mauricio S
Mexico City, Mexico
Level Contributor
115 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
2 of 5 stars Reviewed April 16, 2015

CAVEAT EMPTOR: Literally impossible to take a shower. The water goes back and forth from pipping hot to freezing cold in a few seconds, so it is impossible to set the shower to any temperature. Very frustrating and quite a challenge to accomplish to get clean in the morning. The food is way below average, you can hear the guest... More 

Helpful?
Thank SergioLubezky
HinnIrapuato, General Manager at Holiday Inn Irapuato, responded to this review

Dear Mr. Lubezky I greatly appreciate you taking the time to bring this matter to my attention. I also apologize for any incovenience you may have experienced. We will take actions to avoid similar situations from happening in the future. Our commitment is to provide excellent service with accommodations that you deserve, so we will work hard to achieve it.... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 11, 2015 via mobile

I get to spend a lot of time on this hotel because of work. So I know this one very well. Sometimes you choose a brand for the points or rewards... Right? How ever this particular hotel recently gave a huge maintenance and upgrade to rooms. Changed restaurant service and menus and also the gym. If it used to be... More 

Helpful?
Thank Chirisnow
HinnIrapuato, Manager at Holiday Inn Irapuato, responded to this review

Dear Guest Thank you for your comments. We are glad to know you like our new facilities, we work hard every day to ensure our accommodation reminds the best as possible. Your comments will be share with all the staff to continue with the hard effort and providing a great service! Once again thanks for sharing, it means a lot... More 

Level Contributor
98 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed February 18, 2015 via mobile

For the area I consider this to be a good hotel in good location. Have transportation to the nearby restaurant area this makes the service more complete. They offer continental breakfast with average quality, good assortment for a 3 star hotel. Cleaning was well executed. Good internet signal. Attendance at reception was good, a little slow regardless that I had... More 

Helpful?
Thank Erick M
IHGCare, Guest Relations Manager at Holiday Inn Irapuato, responded to this review

Dear Erick M, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, cleanliness, facilities and location of the hotel. It encourages our team members to work even harder and consistently delight... More 

San Jose, Costa Rica
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed February 9, 2015

I just spent 5 weeks at this hotel for work so I believe that I can speak with authority regarding their services. Positives: Requested microwave and fridge for my room and got them within 10 mins after request, various services offered (gym - hint you have to turn on the electrical machines (just look for the buttons), transportation) Negatives: you... More 

Helpful?
1 Thank Kmelville
HinnIrapuato, General Manager at Holiday Inn Irapuato, responded to this review

Dear Mr Melville We appreciate your comments. Each one of then has been verified with our team and supppliers to ensure similar situations can be avoided in the future. It is our goal to provide an excelent service with appropiate acomodations, so we work hard every day to achieve it. Sincerely General Manager More 

Ballwin, Missouri
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 4, 2014

I've stayed at the Holiday Inn Irapuato at least 6 times this year for business. It has a central location that is close to all the good restaurants, is clean, has a good restaurant, and an amazing staff that is always ready to help. They have drivers that are more than willing to drive you to any local destination that... More 

Helpful?
Thank Ron H
HinnIrapuato, General Manager at Holiday Inn Irapuato, responded to this review
Google Translation

Gracias por compartir su experiencia reciente mediante Trip Advisor. Siempre estamos muy agradecidos de recibir tan buenas criticas. Es realmente... More 

Birmingham, Michigan
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 2, 2014

I spend few days in the Guanajuato State (Mexico) I spend couple of days in another brand hotel in Celaya, that was very disappointing. However when I got to this hotel, the place is an oasis in the dessert. Clean, comfortable, quiet, with many nice details... I really liked this place...

Helpful?
Thank BHMITraveler
HinnIrapuato, General Manager at Holiday Inn Irapuato, responded to this review

Dear Mr. BHMITraveler Thank You for your comments. We are glad to know that you like our establishment. Come back soon Sincerely General Manager More 

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