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Holiday Inn Express Hotel & Suites Irapuato

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Boulevard Solidaridad #15452 | Ejido Lo De Juarez, Irapuato 36821, Mexico
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Irapuato
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45 Reviews from our TripAdvisor Community

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    10
    23
    8
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tigard, OR
Level Contributor
115 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed April 28, 2015

Room was nice and quiet. Clean and comfortable bed. Had a lot of troubles with internet and I know it was the hotel as it was same issue on multiple devices. Very frustrating for a business traveler and I spent a lot of time with their tech support before they admitted there were issues. Breakfast was fine.

Was this review helpful? Yes
LuisRe85, Director of Sales at Holiday Inn Express Hotel & Suites Irapuato, responded to this review

Dear EricL97332, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Morgantown, West Virginia
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 24, 2015

The hotel is located on the highway in an isolated area. There is a washer and dryer available for guest use. The desk rarely had pesos to exchange or change. The breakfast is complimentary, but get there early before the food is picked clean. The employee did his best to keep the breakfast stocked, but it is a large hotel... More 

Was this review helpful? Yes
LuisRe85, Director of Sales at Holiday Inn Express Hotel & Suites Irapuato, responded to this review

Dear 68Barracuda: We really appreciate your comments regarding your stay. Your opinion is very important to us and we want to thank you for your feedback . We will take the appropiate action to improve our breakfast service. Once again, thank you very much. We look forward to welcome you again in our hotel. Best regards More 

St. Marys, Canada
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 9, 2014

We are usually booked in here when we are in Irapuato for business.Rooms are nice, staff is always friendly.I like having the washer and dryer access to do laundry. Rooms have safes and coffee makers.Internet is pretty reliable. The shuttle service is a nice option as well for to and from to the airport or just going to a restaurant... More 

Was this review helpful? Yes
Gabriela V, Director of Sales at Holiday Inn Express Hotel & Suites Irapuato, responded to this review

Dear p2sheds, thank you for take the time to leave us your review and feedback , we hope you book always with us and have you back in every visit in town , we keep working to have a friendly staff and service also to have the equipment to make more comfortable your stay and please let us know everything... More 

Mexico City, Mexico
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 11, 2014

I stayed for a business trip, had a good wifi, a nice breakfast, although you get tired from it everyday. Also the room service was a bit odd, on different days, same meal, tasted differently and look differently on portions, presentation, everything. After all I stayed only a few nights there, I think I would go back again.

Was this review helpful? Yes
Gabriela V, Director of Sales at Holiday Inn Express Hotel & Suites Irapuato, responded to this review

Dear Guest: We really appreciate your comments regarding your stay. Your opinion is very important to us and we want to thank you for your feedback . We will take the appropiate action to improve our food service. Once again, thank you very much. We look forward to welcome you again in our hotel. Best regards, Gabriela More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 26, 2013

I am an IHG Gold Member, and have stayed at several of their brands. Unfortunately, my last stay at this hotel was a nightmare. The non-smoking rooms smelled strongly of smoke and the towels that were put in my room on 2 different nights were dirty. To top it off, the hotel charged me for extra person fees, even through... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Irapuato, responded to this review

Dear darrick12, Thank you for being an IHG Rewards Club Gold Member and leaving us a review. It is regrettable that we fell below your expectations on this occasion. We have sent you a private message to discuss. Regards, Pam G Case Manager IHGCare More 

Boise, Idaho
Level Contributor
78 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 27, 2013

Stayed here on business, and it was a good hotel. Check in was fast and efficient with friendly service. The rooms had massive wooden doors like a castle but the room (and property were very modern). One note that the aircon wouldn't run unless a room key was inserted in a slot by the door, so get 2 keys so... More 

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Gabriela V, Director of Sales at Holiday Inn Express Hotel & Suites Irapuato, responded to this review

Dear Holks, We Appreciate your review and the suggestions for our other guests , if you come back please contact us to make a must pleasant stay and attend all your requirements Best Regards, More 

Chihuahua
Level Contributor
190 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed February 4, 2013 via mobile

Located in the north side of the city, this hotel offers a much better location than the other Holiday Inn in Irapuato, but is lower quality in room finishes and features. HVAC Units are cold only so if do not turn it on at night. Breakfast included and average quality. Internet connection works fine, but it is still not very... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Irapuato, responded to this review

Dear Signore_Colomo, Thank you for your feedback regarding your recent visit at our hotel. Please accept our deepest apologies for the issues you had encountered on some aspect of your stay. Your feedback is very important to us as this assists us in continually improving the services and facilities we offer to our guests. I sincerely hope that the next... More 

Ciudad Juarez, Mexico
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 4, 2013

I could not find a room at my regular hotel in Silao, so I got one here. It is a very nice hotel and it now has an addition with brand new rooms. The rooms are big and very nice. The service is also very good. If you are going to one of the new Auto plant being built nearby,... More 

Was this review helpful? Yes 1
Mexico City, Mexico
Level Contributor
102 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed November 20, 2012

This is a repeat visit to the Holiday Inn Express in Irapuato, and I do come back to this place when I have to stay in Irapuato. The hotel itself is a tad outside the main part of the city, but this is good, not bad. Traffic wise this means that you will probably get anywhere faster than if you... More 

Was this review helpful? Yes 2
Gabriela V, Manager at Holiday Inn Express Hotel & Suites Irapuato, responded to this review

Dear Mr. Lubezky, we want to thank you about your helpful review as always we make our best effort to make your stay the more pleasant as possible. please let us know at anytime if we can do something for you to have a more comfortable stay. Best Regards, More 

Mexico City, Mexico
Level Contributor
125 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed July 12, 2012

This place is fine. I stay here about once a month on business. Rooms are big and clean, internet is free, the continental breakfast is fine and included in the rate, the restaurant is decent, really nothing to complain about. Nothing to get too excited about either, but that is the essence of a Holiday Inn Express, comfortable and functional.... More 

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