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Holiday Inn Express Hotel & Suites Irapuato

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Boulevard Solidaridad #15452 | Ejido Lo De Juarez, Irapuato 36821, Mexico
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1 room 1 adult
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Holiday Inn Express Hotel & Suites Irapuato
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51 Reviews from our TripAdvisor Community

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Guadalajara, Mexico
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed November 23, 2015

Express hotels are, generally, a recent concept in Mexico. I have to say this is the first time I stayed at an express hotel within Mexico and it was not bad at all. My experience at this particular hotel was very good in general. The staff was always willing to help you in everything you required, the hotel facilities were... More 

Helpful?
Thank jenocafa
LuisRe85, Director of Sales at Holiday Inn Express Hotel & Suites Irapuato, responded to this review

Dear Jenocafa, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Luis Rivera Sales Manager More 

Berryville, Virginia
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed October 10, 2015

Staff is helpful, breakfast is decent but the coffee horrible. Go to the Coffee shop out front. The beds are a little hard, but the sheets are crisp and the staff keep things clean. Glass restaurant is Ok. Nothing special. Staff speaks reasonable English for those that need it. I would use the hotel again, but not with my kids... More 

Helpful?
Thank isogriffin
LuisRe85, Director of Sales at Holiday Inn Express Hotel & Suites Irapuato, responded to this review

Dear isogriffin , Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better... More 

Tigard, OR
Level Contributor
115 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed April 27, 2015 via mobile

Room was nice and quiet. Clean and comfortable bed. Had a lot of troubles with internet and I know it was the hotel as it was same issue on multiple devices. Very frustrating for a business traveler and I spent a lot of time with their tech support before they admitted there were issues. Breakfast was fine.

Helpful?
Thank EricL97332
LuisRe85, Director of Sales at Holiday Inn Express Hotel & Suites Irapuato, responded to this review

Dear EricL97332, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Morgantown, West Virginia
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 24, 2015

The hotel is located on the highway in an isolated area. There is a washer and dryer available for guest use. The desk rarely had pesos to exchange or change. The breakfast is complimentary, but get there early before the food is picked clean. The employee did his best to keep the breakfast stocked, but it is a large hotel... More 

Helpful?
Thank 68Barracuda
LuisRe85, Director of Sales at Holiday Inn Express Hotel & Suites Irapuato, responded to this review

Dear 68Barracuda: We really appreciate your comments regarding your stay. Your opinion is very important to us and we want to thank you for your feedback . We will take the appropiate action to improve our breakfast service. Once again, thank you very much. We look forward to welcome you again in our hotel. Best regards More 

St. Marys, Canada
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 9, 2014

We are usually booked in here when we are in Irapuato for business.Rooms are nice, staff is always friendly.I like having the washer and dryer access to do laundry. Rooms have safes and coffee makers.Internet is pretty reliable. The shuttle service is a nice option as well for to and from to the airport or just going to a restaurant... More 

Helpful?
Thank p2sheds
Gabriela V, Director of Sales at Holiday Inn Express Hotel & Suites Irapuato, responded to this review

Dear p2sheds, thank you for take the time to leave us your review and feedback , we hope you book always with us and have you back in every visit in town , we keep working to have a friendly staff and service also to have the equipment to make more comfortable your stay and please let us know everything... More 

Mexico City, Mexico
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 11, 2014

I stayed for a business trip, had a good wifi, a nice breakfast, although you get tired from it everyday. Also the room service was a bit odd, on different days, same meal, tasted differently and look differently on portions, presentation, everything. After all I stayed only a few nights there, I think I would go back again.

Helpful?
Thank javiergoz6
Gabriela V, Director of Sales at Holiday Inn Express Hotel & Suites Irapuato, responded to this review

Dear Guest: We really appreciate your comments regarding your stay. Your opinion is very important to us and we want to thank you for your feedback . We will take the appropiate action to improve our food service. Once again, thank you very much. We look forward to welcome you again in our hotel. Best regards, Gabriela More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 26, 2013

I am an IHG Gold Member, and have stayed at several of their brands. Unfortunately, my last stay at this hotel was a nightmare. The non-smoking rooms smelled strongly of smoke and the towels that were put in my room on 2 different nights were dirty. To top it off, the hotel charged me for extra person fees, even through... More 

Helpful?
2 Thank darrick12
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Irapuato, responded to this review

Dear darrick12, Thank you for being an IHG Rewards Club Gold Member and leaving us a review. It is regrettable that we fell below your expectations on this occasion. We have sent you a private message to discuss. Regards, Pam G Case Manager IHGCare More 

Boise, Idaho
Level Contributor
79 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 27, 2013

Stayed here on business, and it was a good hotel. Check in was fast and efficient with friendly service. The rooms had massive wooden doors like a castle but the room (and property were very modern). One note that the aircon wouldn't run unless a room key was inserted in a slot by the door, so get 2 keys so... More 

Helpful?
Thank Holks
Gabriela V, Director of Sales at Holiday Inn Express Hotel & Suites Irapuato, responded to this review

Dear Holks, We Appreciate your review and the suggestions for our other guests , if you come back please contact us to make a must pleasant stay and attend all your requirements Best Regards, More 

Chihuahua
Level Contributor
211 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed February 4, 2013 via mobile

Located in the north side of the city, this hotel offers a much better location than the other Holiday Inn in Irapuato, but is lower quality in room finishes and features. HVAC Units are cold only so if do not turn it on at night. Breakfast included and average quality. Internet connection works fine, but it is still not very... More 

Helpful?
Thank Signore_Colomo
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Irapuato, responded to this review

Dear Signore_Colomo, Thank you for your feedback regarding your recent visit at our hotel. Please accept our deepest apologies for the issues you had encountered on some aspect of your stay. Your feedback is very important to us as this assists us in continually improving the services and facilities we offer to our guests. I sincerely hope that the next... More 

Ciudad Juarez, Mexico
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 4, 2013

I could not find a room at my regular hotel in Silao, so I got one here. It is a very nice hotel and it now has an addition with brand new rooms. The rooms are big and very nice. The service is also very good. If you are going to one of the new Auto plant being built nearby,... More 

Helpful?
1 Thank Carlos H
Questions? Get answers from hotel staff and past guests. Ask a question

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