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Sensatori Resort Aphrodite Hills

Travelers' Choice award winner
1, Aphrodite Avenue, Kouklia 8509, Cyprus
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Sensatori Resort Aphrodite Hills
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Ranked #1 of 1 Hotels in Kouklia
A recent review
3 of 5 stars reviewed today
Aeh1966
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950 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
2 of 5 stars Reviewed today NEW

If you are looking for a relaxing holiday don't go to this hotel as you are unable to move for buggies and children .The main entertainment is held in a tent with plastic chairs where children run riot while the show is on as to all previous comments on the food they are all correct as for thomson saying only... More 

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Cwmbran, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed today NEW

Rooms are lovely. Food in main restaurant cold, wait ages for a drink ,pools cold. After visiting sensatori sharm feel disappointed with food and service.feel we have paid far too much for this hotel feel at present should be rated 3.5 but has potential. Don't expect to be near any outside facilities. Beach is appalling - I can't believe thomson... More 

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1 review
3 of 5 stars Reviewed today NEW

Came here last Sunday,reviews I've read are right.Main restaurant poor not enough staff food luke warm tables not set quick enough,staff seem untrained and under pressure Rooms good and clean pool overcrowded at times but getting better,this hotel must have run better before as no one knows what they are doing now I can only think they've had a wholesale... More 

Was this review helpful? Yes 1
Baldock, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

Have just returned from this resort. We enjoyed this beautiful hotel. The pools, grounds, views were lovely BUT the hotel has some problems that must be addressed before it can be 5*. We personally enjoyed the food in the Al a carte restaurants especially Jasmine. We did not have any problems with service or the bookings. This cannot be said... More 

Was this review helpful? Yes 13
Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

this is a first class,full 5 star hotel where the food is superb and the piano bar is a first class venue and with a pianist the quality of Carmine a must for all.The staff were the best ever and should be congratulated for their attention to detail and their friendliness.

Was this review helpful? Yes 12
Southampton, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Room/Resort lovely, adult only area poor considering the size of resort and ratio of couples to families. Service poor, staff unhappy or inexperienced and long service staff didn't mind sharing their feelings about their new management I felt sorry for them but I shouldn't have to here about this on my break from my own rubbish job. I would not... More 

Was this review helpful? Yes 4
SENSATORICyprus, General Manager at Sensatori Resort Aphrodite Hills, responded to this review

Dear Louise H, Very warm greetings to you from the Sensatori Resort Aphrodite Hills and many thanks for your review and comments that you have kindly shared with us. Great to read that overall you have enjoyed your stay with us and managed to enjoy the various facilities our Resort has to offer to its guests. We thank you also... More 

Sunderland, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from a week at this hotel. Would recommend it to everyone. The room was so luxurious, bathroom a good size with a bath & a separate shower. Lovely balcony overlooking part of the golf course. Grounds were huge, plenty pools to lie around with lots of loungers. Food was excellent every night (im a very fussy eater) Plenty... More 

Was this review helpful? Yes 14
SENSATORICyprus, General Manager at Sensatori Resort Aphrodite Hills, responded to this review

Dear tracy_coulson, Warmest greetings to you both from all of us here at the Sensatori Resort Aphrodite Hills. Our true thanks to you for taking the time to share your recent holiday experience at our hotel and allow us and others read your positive comments. We are delighted that you have thoroughly enjoyed our hotel, its facilities and our staff... More 

Norwich, United Kingdom
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Thomson Sensatori Aphrodire Hills Cyprus I have used this site many times over the years and found it to give a well balanced view of places I was planning to visit with my family and thought we had found a gem with the Sensatori experience that Thomson started. This hotel does not come anywhere near the standards of service, cleanliness... More 

Was this review helpful? Yes 7
SENSATORICyprus, General Manager at Sensatori Resort Aphrodite Hills, responded to this review

Dear stu k, Thank you so much for your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best in the area. It seems that we were not able to execute an exemplary hotel stay experience with regard to the standard of service, cleanliness and attention to... More 

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We have thought about submitting this review since we got here. We have read the mixed reviews and have come to our own conclusion. If you have found the sensatori experience "wonderful", you have not been to a proper 5* resort before, including other sensatori resorts. If you have found it as we have, (3*) you have would have been... More 

Was this review helpful? Yes 5
SENSATORICyprus, General Manager at Sensatori Resort Aphrodite Hills, responded to this review

Dear Jacqueline K, Greetings to you from all of us here at the Sensatori Resort Aphrodite Hills and thank you for sharing your feedback with us of our Hotel. We have well received your comments concerning the standard of our hotel and respect your opinion and please accept our apologies for any inconvenience you may have encountered during your stay... More 

1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This is my 5th Sensatori family holiday, the previous 4 being in Crete. We are a party of 4 adults and 2 children aged 13 and 11. We have previously had 4 wonderful Sensatori holidays, however having read the reviews before we set of on this holiday on 20th May I so wanted the many negative reviews to be wrong.... More 

Was this review helpful? Yes 8
SENSATORICyprus, General Manager at Sensatori Resort Aphrodite Hills, responded to this review

Dear Chrisy12345, We thank you for choosing the Sensatori Resort Aphrodite Hills for your holiday and for taking the time to submit your comments on TripAdvisor. We greatly appreciate your feedback of your experience at our Hotel and we have taken on board all the comments you have provided us with, whether positive or negative, as food for thought and... More 

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