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Quest Hawthorn

Certificate of Excellence
616 Glenferrie Road, Hawthorn, Boroondara, Victoria 3122, Australia
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Quest Hawthorn
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Quest Hawthorn
Review This Hotel

87 reviews from our community

Traveler rating
    31
    40
    13
    1
    2
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8
24
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34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
  • All months
    (87)
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    (16)
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Kuala Lumpur, Malaysia
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Easy reservations, complimentary private car park, clean spacious room, fully equipped with cooking & laundry facilities, great service, excellent location on Glenferrie Road and reasonable price. Will use again and also recommend.

Was this review helpful? Yes
QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear michelleliew75, Thank you so much for your kind words regarding you recent stay at Quest Hawthorn. I was thrilled to read that you had a fantastic stay and that we delivered on all your expectations. We look forward to welcoming you back to Quest Hawthorn on your next visit to Melbourne. Until then, take care and safe travels... More 

Contributor
13 reviews 13 reviews
4 of 5 stars Reviewed 1 week ago

Arrived after midnight - receptionist was great. What made this hotel brilliant was the 'pantry' service. Having traveled from Ireland and sick of 'airport/plane' food it was great having food in the fridge and presses. Made our first night very pleasant. Very comfortable bed. Very good bathroom - negative is there's a high step out of the bath - but... More 

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QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear Naomi W, Thanks for taking the time to write a review on Quest Hawthorn. I must apologise for us not advising you that the on-site café was going to be closed during your stay however, to be totally honest, they didn't tell us they were closing either. It is owned and operated privately, nothing to do with the hotel... More 

Brisbane, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a family wedding. Reception is helpful and available for 24 hours. We had asked for a quiet room which we got - better at the rear of the building I think, although all rooms are well insulated. My mother who is in her 80's had an accessible room which was perfect for her. There is a... More 

Was this review helpful? Yes 1
QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear wendy p, I was thrilled to read that you had an awesome stay at Quest Hawthorn and thank you for taking the time to tell everyone about it. It is comments like yours that remind us why we are in the service industry so thank you again. We look forward to welcoming you back to Quest Hawthorn on your... More 

melbourne
Top Contributor
151 reviews 151 reviews
92 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Quest Hawthorn follows the Quest formula but on a small scale. The layout is different to many other Quest Apartments to best utilise the limited space. The price is competitive with similar properties. There is everything you need, including secure parking (at additional cost). In my opinion this property is suitable for short stays (eg. business trips) for singles or... More 

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QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear station, Thank you for taking the time to write a review about your recent stay at Quest Hawthorn. Quest Hawthorn is part of the Quest Serviced Apartments brand however we fall under a new banner called Quest Studios. Quest Hawthorn is made up of 119 studio apartments. I was delighted to read that you enjoyed your stay even though... More 

Senior Contributor
22 reviews 22 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As my first visit to this establishment, it is easy to overlook this place while driving around this place. There is a single lane driveway that leads to the car park area below the hotel. You leave by the same driveway and will need to yield to anyone who is coming into the car park. When you enter the lobby... More 

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QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear Roy P, Thank you so much for your recent review of Quest Hawthorn. It's comments like yours that help us to improve both the level of service and standard of product that we offer. We look forward to welcoming you back to Quest Hawthorn in the near future. Take care and safe travels... More 

Swan Hill, Australia
Top Contributor
55 reviews 55 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for just the one night and found it both comfortable and very clean. We were on level one, just up from Reception and was not bothered by any noise at all. Our room itself was spacious with a comfy king bed and dining table, and ample kitchen facilities including microwave etc. . The sliding door opens to... More 

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QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear Malleegirl, Thank you for taking the time to write a review on your recent stay at Quest Hawthorn. I was delighted to read that you enjoyed your stay and you really like our hotel. We look forward to welcoming you back to Quest Hawthorn on your next visit to Melbourne. Take care and safe travels... More 

London
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I got a great deal on this room and the room itself is worthy of at least a four out of five. Beautifully appointed and spacious with a nice little terrace. Staff have been pleasant although actual check in process was just satisfactory not outstanding on account of the receptionist and another staff member being deep in ( to be... More 

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QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear Bartyjy, Thanks for taking the time to write a review about your recent stay at Quest Hawthorn. I sincerely apologise for you not having the night's sleep that all of our guests deserve due to noise from reception. Next time you are coming to Melbourne can I please ask that you call me personally to make your reservation so... More 

Mackay, Australia
Top Contributor
102 reviews 102 reviews
22 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We travelled to Melbourne for business recently and checked in for 2 nights. We would've loved to have stayed for the 3rd night but unfortunately Melbourne was abuzz with Chinese New Yrs & Lights Festival. Gr8 position as u just walk out the door and walk 2 blocks and u e in the thick of Hawthorn with all the coffee... More 

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QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear RozMcF, Thanks for your recent review of Quest Hawthorn. We are delighted that you enjoyed your stay with us and also all that Glenferrie road in Hawthorn has to offer. We look forward to welcoming you back to Quest Hawthorn the next time you are visiting Melbourne. Take care and safe travels... More 

Leicester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked by a colleague as part of a tour of Melbourne/Geelong/Sydney, they didn't know what to expect but I was pleasantly surprised. Spacious room with kitchenette area, minibar, balcony, good TV. No real food base here, there's a Pain and Vin that does some rather over-fancy breakfasts, but this is a five minute walk from the Glenferrie trainstation and there's... More 

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QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear Kasintahin, Thank you for taking the time to write a review on your recent stay with us at Quest Hawthorn. I was delighted to read that your thought our property was 'surprisingly good'! Please do keep us in mind the next time you are visiting Melbourne as we would love the opportunity to welcome you back. Take care and... More 

Subang Jaya, Malaysia
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 5, 2015

The location is convenient as the surroundings are good restaurants & stores. The room is spacious, even dining table is included. You forget to bring charger? No worries, various of cables are ready for your need. Comfortable bed but bathroom is abit squeezzy for me. Complete kitchenware. Staff are super friendly and funny. However, housekeeping needs some room for improvement.

Was this review helpful? Yes 1
QuestHawthorn, General Manager at Quest Hawthorn, responded to this review

Dear NCNG, Thanks for taking the time to write a review on your recent stay with us at Quest Hawthorn. I was delighted to read that you thoroughly enjoyed your stay with us and that all staff were super friendly. I have had a word with housekeeping as it is comments like your that allow us to improve the way... More 

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