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All 15 Puncak hotels

Novus Giri Resort & Spa

3.5 of 5 Resort   |   Jl. Sindanglaya Raya No.180 | Puncak, Cipanas, Puncak, Indonesia
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Novus Giri Resort & Spa
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72%
Ranked #1 of 15 hotels in Puncak
A recent review
4 of 5 stars reviewed 2 days ago
aandree212 Jakarta, Indonesia
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  • Reviews (89)
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89 people have reviewed this hotel

Traveler rating
    19
    44
    16
    5
    5
See reviews for
47
13
1
12
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Arabic first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 2 days ago NEW

We stay in this nice hotel by last week. The room is spacious. And the view is very beautiful. There is flying fox and my kids like it so much. And the weather is very fresh. Warmth people. We will back again.

Was this review helpful? Yes
Houston, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We booked this place based on the tripadvisor reviews. However it was a very disappointing experience for us. The room, especially the bathroom, is smelly and mucky. There were ants crawling on the floor. It was also very noisy! The beds were so saggy that they made our back hurt. Sound insulation was beyond terrible. The people next door were... More

Was this review helpful? Yes 1
Tangerang, Indonesia
2 reviews
5 of 5 stars Reviewed 1 week ago

Our second family holiday at Novus. The resort even gets better. New amenities in the room: fridge, safe deposit box, upgraded bathroom amenities and a few little detailed folders in the bathroom. We noticed that they are upgrading the Rabbit Garden, it looks like they are doing a serious enhancement down there. Novus Giri considered the best resort and our... More

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Novus_Puncak, General Manager at Novus Giri Resort & Spa, responded to this review

Dear Adhiyatma, We are thrilled you and family had another great holiday at Novus Giri Resort and Spa. Thank you for the kind words about the improvement that we have made. We are also very proud of the team and will certainly share your remarks with everyone in the resort. See you again soon. Sincerely, Ida Bagus Gede Suambara General... More

Jeddah, Saudi Arabia
2 reviews
4 of 5 stars Reviewed 1 week ago

hotel facilities is good , we took the only grand pool suite room #722 , room was nice can say 4+ star , pool water was always warm day/night , pool and garden area was very nice , exactly what I want for relaxation , rooms need an Air conditioner , serious cleaning every corner and curves , they also... More

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Novus_Puncak, General Manager at Novus Giri Resort & Spa, responded to this review

Dear Ahmed, The room, the pool and the garden are nice, the resorts’ facilities is good. I am grateful for all the positives and the compliments used in this review. We very much appreciate them. As for the uninvited creatures; geckos, crickets, grasshoppers, small lizards, birds, frogs, snails etc as one would expect in a tropical forest. We are located... More

1 review
5 of 5 stars Reviewed 3 weeks ago

This is the second time I stayed in Novus Giri. Very pleasant experience indeed, with very nice and helpful staff, beautiful environment, and kid facilities. My children loved the rabbit garden very much. Novus Giri will remain my top destination at Puncak.

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Novus_Puncak, General Manager at Novus Giri Resort & Spa, responded to this review

Dear Mario, Thank you for the review of your recent stay at our resort. It is especially meaningful when our guests spend the time to share their experience. Your compliments are certainly appreciated and they will be shared with all of our staff. The Rabbit Garden has always been a hit ever since. It is always heartwarming for us to... More

Jakarta
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 7, 2014

We stayed in Novus on June 6. The room was big and very clean. The staffs were very polite and helpful. We had dinner in the restaurant and the food was delicious. We also had breakfast and the food was still delicious. We will come back for sure to this hotel if we go to Puncak again.

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Novus_Puncak, General Manager at Novus Giri Resort & Spa, responded to this review

Dear valued guest, Thank you for your review of our resort here on Trip Advisor. It is really heartwarming to read how much you and other guests enjoy their stay with us. Our culinary team also has a lot of pride in their food and beverage offerings. We cannot wait to have you back soon! Yours sincerely, Ida Bagus Gede... More

Jakarta, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 3, 2014

When i stay in Novus Puncak with my family last week ago, we are very happy....nice hotel, clean, artistic and that i like the hotel has nature touch, Have air fresh, Nice Staff. There was some kid play facilities. So very matched if you and family are looking holiday in Puncak

Was this review helpful? Yes 1
Novus_Puncak, General Manager at Novus Giri Resort & Spa, responded to this review

Dear Ardatha, Thank you for your review. Short and sweet, it is very much appreciated. It is a good to start the month reading such positive feedback from our guests. For certain I will pass on your comments to all staff, who I know would be thrilled to read such comments. We sincerely hope that you will spread the word... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2014

Me and hubby decided to get ourselves a short family vacation with our daughter in Puncak and stayed in this hotel while we're there. The service was great, child-friendly environment, clean room, cozy place over all and the best spa place in Puncak, I reckon. Right from the booking part, the staff was very helpful and he remembered my hubby... More

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Novus_Puncak, General Manager at Novus Giri Resort & Spa, responded to this review

Dear Herlin, I am very pleased to read we were able to provide a "memorable experience" and to meet or even exceed your expectations for you and your family. It is truly motivating to read such favorable reviews about the Resort, the service, the food and the professionalism of the team. Thank you again for your kind words. Do spread... More

1 review
5 of 5 stars Reviewed May 17, 2014

Ini kedua kalinya saya menginap di novus. Sebelumnya mengikuti acara kantor, dan kali ini saya datang bersama keluarga. Saya tinggal dikamar dengan private pool serta pemandangan ke lembah. Disana kita bisa menemukan pohon yang rindang dan terawat serta pohon unik dengan nama kigelia. Untuk fasilitas hotel sendiri, dikali kedua saya menginap ini, amenities dikamar lebih lengkap dari sebelumnya seperti ada... More

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Novus_Puncak, General Manager at Novus Giri Resort & Spa, responded to this review
Google Translation

Dear Heanyr, Terima kasih sudah tinggal bersama kami dan berbagi pengalaman yang berkesan dan menyenangkan dengan sesama pembaca TripAdvisor. Komentar... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 15, 2014

Been there for few times, actually it is my family's favorite hotel in puncak. The view and atmosphere are amazing, staffs are very kind and helpful, food above average, the rooms are clean and nice with no smell. This hotel might held a venue in special occasions, try to join it, totally fun especially for your kids.

Was this review helpful? Yes 1
Novus_Puncak, General Manager at Novus Giri Resort & Spa, responded to this review

Dear Rendy, Thank you for choosing Novus Giri Resort and Spa as your family’s favorite resort whist in Puncak and for sharing this complimentary review of your family's recent stay with us! It is always heartwarming for us to read how much families, also yours, enjoy the stay with us. We shall continue to focus on making the food more... More

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Additional Information about Novus Giri Resort & Spa

Address: Jl. Sindanglaya Raya No.180 | Puncak, Cipanas, Puncak, Indonesia
Location: Indonesia > Java > West Java > Puncak
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Novus Giri Resort & Spa 3.5*
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Also Known As:
Novus Puncak Hotel Bogor
Novus Puncak Resort And Spa

104 photos of this hotel

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Amenities

Business Center with Internet Access Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style
#1 Spa Hotel in Puncak #1 Top resorts Hotel in Puncak
Hotel Class
Official Description (provided by the hotel)
Novus Giri Puncak Resort & Spa is located in the mountainous region near the Indonesian capital of Jakarta. The hotel overlooks the scenery of majestic Mount Gede, with rising volcanic peaks, lush tea plantations and rugged blue mountainous landscapes on 3.8 hectares of land. The 111 rooms and suites are built from natural stone, marble, and wood from West Java. Novus Puncak Resort & Spa is subdued yet esthetically pleasing. From the moment, you enter the lobby, rough natural wood and stone, in vaulted architectural style, greets you. ... more   less 
Number of rooms
112

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