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Palace Hotel

Jl. Raya Cipanas, Puncak, Indonesia
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Palace Hotel
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Ranked #8 of 16 Hotels in Puncak
A recent review
3 of 5 stars reviewed 4 weeks ago
AdeHilman Jakarta, Indonesia
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40 Reviews from our TripAdvisor Community

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Traveler rating
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    9
    19
    5
    5
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18
7
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5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • Mar-May only
    (14)
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Jakarta, Indonesia
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We spent one night in this hotel on June 26. We decided to stay there because the hotel is one of Discovery chain hotel. And in our mind we believe that the hotel wouldn't be disappointing. We arrived around 7pm. From the outside, the hotel looked pretty convincing. We checked-in to deluxe room and the bell-boy escorted us to our... More 

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Jakarta, Indonesia
Level Contributor
4 reviews
4 of 5 stars Reviewed June 20, 2015 via mobile

Nice n clean room,bfast with local menu is good option like Ubi etc if possible pls put more variety. Really good attitude for lounge staff ( ani ) n Rizal ( flamboyant ) Music during bfast also important. Excellent!!

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Riyadh
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 23, 2015

I am writing this review while I am staying in this terrible hotel in suits room!! I will start with pros : -the hote facilities is ok -Room size is good -The staff are nice Cons: - the cleaning is really bad the towel is smelly with dots of dirty on it the same can be said to the bed... More 

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Travelers are raving about these Puncak hotels

jakarta
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 18, 2015

Just spent one night there from May 1st to 2nd, 2015. They claim this's a four star hotel. Overall, I think the hotel's condition fit with that stars rating. We stayed in superior room, single bed. It was ok. Clean. No grievance at all. But, this room don't have AC because the weather already cold. The facilities quite complete, but... More 

Review collected in partnership with Discovery Hotels & Resorts

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Kuala Lumpur, Malaysia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 3, 2015

Stayed for one night on 30042015 on a superior twin room. Check-in was smooth. Were given welcome drink which can be claimed at the hotel's bar. Quite a big compound. The layout of the hotel looks as it was on built in the 80s and its kinda open concept rather than normal covered building. Due to just a nights' stay,... More 

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Jakarta, Indonesia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 30, 2015

Stayed here only for a night after a long journey from Bandung. Great service from the staff. Didn't expect the room will be that large. Our room facing the road, It's pretty noisy from cars and i can hear loud music which is annoying.

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Jakarta, Indonesia
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed February 23, 2015

i only go there for work to visit customers around. it is clean. the rooms are big. yes the price is high compare to the other around but i never encoutered any problem yes for the room, avoid the room that are near the road. try to get the room facing the pool. the food is ok. although the service... More 

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Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 20, 2015

You can find my name on your opera system or reservation file, because i forgot when and which room number i stayed i think i stayed there on 2014 July around 11 or 12 Negative : - When i entering my room i found 2 dead cockroach and i'm very lucky can meet with 1 alive cockroach on my bathroom.... More 

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Jakarta, Jakarta Raya, Indonesia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed January 6, 2015

I got there sick around 11 am and asked if it was possible to have an earlier check in so I could get rest and they approved it, so it was such a big relief. Both check in and out were very fast. Staff are friendly and helpful. Our room was cleaned but didn't have balcony :( while other rooms... More 

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Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 28, 2014

Nice location My Son enjoyed the pool by I had to attend him because there's no pool guard. The roof top is very noisy and we didn't enjoy the food much . There was no Arabic or at least Indian food choices. So the alternatives are sandwiches and burgers which are not bad.

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