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All 15 Puncak hotels

Palace Hotel

3.5 of 5 Hotel   |   Jl. Raya Cipanas, Puncak, Indonesia
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Palace Hotel
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Ranked #8 of 15 Hotels in Puncak
A recent review
4 of 5 stars reviewed 3 weeks ago
abuhamadjed
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21 reviews from our community

Traveler rating
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    10
    1
    3
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10
6
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1
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Any
English first
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice location My Son enjoyed the pool by I had to attend him because there's no pool guard. The roof top is very noisy and we didn't enjoy the food much . There was no Arabic or at least Indian food choices. So the alternatives are sandwiches and burgers which are not bad.

Was this review helpful? Yes 1
Malaysia
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 18, 2014

Puncak, a hillside escape, and this hotel resort was really lovely. The rooms were large and comfortable even though it was not air-conditioned; BUT ... our room was facing the roadside .... and it was really noisy throughout the night with the endless traffic on the road. The room facing the pool was noisy too ... as we could hear... More

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Lulea, Sweden
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 27, 2013 via mobile

me and my husband went to puncak for relaxing time,we choose this hotel cos it look so good from outside,and modern. but then we are really trully dissapointed for what we get. its not worth the price. we arrived to check in,the reception give us room 1103 which is located in front of the road, she just gave information that... More

Was this review helpful? Yes 10
Jakarta, Indonesia
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 8, 2013

For a Deluxe Room with IDR 1mil per nite, we don't get what we paid for. We booked the hotel through Agoda.com for 2 nites stayed at room 2007 on 8-10 November 2013. Here is the list of what are not expected for an IDR 1mil/nite: 1. The room has a balcony but NO Chair to sit on. 2. Room... More

Was this review helpful? Yes 6
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 27, 2013

i stayed here for a night after a long bouncing hectic journey from Bandung. A great place to stay for relaxation. the staffs are nice and friendly. my kids love the pool and playground especially the trampolin. Definitely will come again for a next visit.

Was this review helpful? Yes 1
Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 17, 2013

it's nicely located in the main street, quite close to the famous sate meranggi and presidential palace. however, it's not as cold as hotels located in tugu area. the room, food, and swimming pool were very standard. during our stay, the sound from karaoke room was clearly heard from the the hotel's corridor, it's quite noisy. with the price that... More

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Jakarta, Indonesia
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 15, 2013

We stayed in this hotel for 3 nights in Feb 2013. Very nice hotel & view. Great service from concierge, reception, housekeeping & restaurant staff. The food taste is good but the cake is average. The price still ok. Too bad when we stay there it's too windy. First day we had breakfast, it's very cold and windy in the... More

Was this review helpful? Yes 1
Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 19, 2012

I had great stay when I stay in palace hotel, cipanas. room was clean and new, minimalist look, not to spacious but nice and low light (the room was dark in the night).. I move to suite in the other day and wow very spacious and great room. The bathroom separate shower and bathtub and its, large.. The most interesting... More

Was this review helpful? Yes 7
Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 30, 2012

We arrive at saturday, 29 september 2012. This hotel looks good from inside to outside. The hotel is clean, staff is friendly except the reception ladys. When we want to check in, the ladys on the reception was not very friendly, i have to wait like a fool for 8-10 minutes without any nice or polite greetings that told us... More

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 9, 2012 via mobile

Hotel is clean, staff is friendly. But nothing more. The hotel is next to the main road and if you are not lucky, you may hear the cars all night long. Other than that, the hotel has no charm at all. So, if you are looking for a romantic place for the weekend, you need to look for something else... More

Was this review helpful? Yes 1
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Additional Information about Palace Hotel

Address: Jl. Raya Cipanas, Puncak, Indonesia
Location: Indonesia > Java > West Java > Puncak
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Palace Hotel 3.5*
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style
#4 Spa Hotel in Puncak
Hotel Class
Number of rooms
185

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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