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Puncak Pass Resort

3.5 of 5
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Jl. Raya Puncak KM 90, Sindanglaya, Puncak 43253, Indonesia
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Puncak Pass Resort
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Ranked #3 of 16 Hotels in Puncak
A recent review
4 of 5 stars reviewed 5 days ago
krisoktina Jakarta, Indonesia
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61 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Jakarta, Indonesia
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 days ago NEW

It was a wonderful place. Clean and beautifully set up. Sofa was dusty was Housekeeping responded to it. Housekeeping was superb. They attend to you immediately.Reception was incredible. They don't keep you waiting. I arrived early about 9am and they provided me the room on the spot. Food & Beverage was quite disappointing. The buffet was quite limited and we... More 

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Yudi_Ramdani, E-Commerce at Puncak Pass Resort, responded to this review
Google Translation

Dear Bapak/Ibu Krisoktina Salam hangat dari Puncak Pass Resort Terima kasih telah memberikan ulasan dan berbagi pengalaman selama berkunjung ke... More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice view nice room cozy place good ambiance good place Good restaurant good for family vacation good place for weekend stay good weather good jogging track clean area good place for hangout good food

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Yudi_Ramdani, E-Commerce at Puncak Pass Resort, responded to this review
Google Translation

Dear Bapak Valdi Salam hangat dari Puncak Pass Resort Terima kasih telah memberikan ulasan dan berbagi pengalaman mengenai Puncak Pass... More 

Tangerang
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Overall the room was clean and the waiters /waitresses were kind. Unfortunately the bathroom was always wet because the water from shower area always flowed continously to the dry area when we took shower. But overall my family was satisfied with Puncak Pass Resort.

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Was this review helpful? Yes 1
Singapore
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here from 2nd June 2015 to 5th June 2015. I have read all the comments before deciding my stay here. Though there are lots of negativity about this resort. I would like to say this resort is not for those who are rushing for time. It is a resort people, it is a placed to relax and enjoy the... More 

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Yudi_Ramdani, E-Commerce at Puncak Pass Resort, responded to this review
Google Translation

Dear Mr/s. Khisam Salam hangat dari Puncak Pass Resort Terima kasih telah memberikan ulasan dan berbagi pengalaman mengenai hotel kami.... More 

The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

+ Great view puncak pass, + situated between jakarta and bandung, + good breakfast + friendly servants, - poor housekeeping; no fresh towels, short of toiletpaper - old sanitary that doesn't look clean and fresh

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Manado, Indonesia
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located on top of the puncak area, have not previously booked the hotel, the manager able to give better walk in rate. They have nice view, good breakfast, self service coffee and tea. I have nice tea time with their delicious pancakes at their outdoor restaurant. Its an old fine hotel, they just need to work on cleaning the room... More 

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 21, 2015

He best location of the Resort at PuncakPass. A very nice Breakfast, served us Vegetarian Breakfast specially cooked apart from the normal large spread of international breakfast options. Will give 5* for the Greeneries all around the campus. Stayed in a Deluxe bunglow - Gading and liked the view as well as location. Only thing, don't have good area for... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 20, 2015

This resort offered you a perfect stay: extraordinary friendly pesonnel, who served you at a well mannered way, so that you feel happy during your whole stay. .The restaurant served you perfect drinks/diners, the view of the surrounding mountains and the well maintained garden of the resort result every day in a breathless mood, We would recommend this resort to... More 

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jakarta
1 review
5 of 5 stars Reviewed May 18, 2015

great place for holiday along with family. food was excellent and service was superb! well done and keep up the good work. definitely will share to all colleagues both domestic as well as international

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Jakarta, Indonesia
1 review
3 of 5 stars Reviewed May 15, 2015

The hotel actually located at a nice area with a really nice mountain view. The service is good and the staff is nice. But the building is too old and not too clean. Really need a renovation to make the visitors feel more comfortable to stay at the hotel room.

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