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Puncak Pass Resort

3.5 of 5
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Jl. Raya Puncak KM 90, Sindanglaya, Puncak 43253, Indonesia
Puncak Pass Resort
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Ranked #3 of 16 Hotels in Puncak
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71 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (71)
  • Mar-May only
    (21)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (14)
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1 review
4 of 5 stars Reviewed 4 days ago NEW

When I stayed at the Puncak Pass Resort on 17 - 19 July 2015 with my family, We have enjoyed our holiday in this hotel, but we are disappointed when we had both of breakfast and dinner, the taste is not so good and variety of the foods are below standard especially on Idul Fitri night.

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Bandung, Indonesia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Their room and villa is good, but the swimming pool is poor. It's not our first time visiting this place, the view is nice. We saw their official advertisement from their official website : 16 July 2015-20 July 2015 Lunch Buffet Time 12.00-16.00, Dinner Buffet 18.00-21.00 ( I have their official aid). We spent 8 hours to reach this place... More 

Was this review helpful? Yes 1
Yudi_Ramdani, E-Commerce at Puncak Pass Resort, responded to this review
Google Translation

Dear Ibu Linda Salam hangat dari Puncak Pass Resort.. Terima kasih untuk telah memberikan ulasan dan berbagi pengalaman mengenai hotel... More 

Jakarta, Indonesia
2 reviews
5 of 5 stars Reviewed 1 week ago

Very nice place,and friendly staff..the view was incredible. But unfortunately their swimming pool was under repair. It's so nice to have a vacation here, you can rest your eyes with green view and also your lung with a fresh air after so much dust in Jakarta. I'm stay in Flamboyant bungalow, with two single bed, and fireplace in living room.... More 

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Yudi_Ramdani, E-Commerce at Puncak Pass Resort, responded to this review
Google Translation

Dear Ibu Nio Salam hangat dari Puncak Pass Resort Terima kasih telah memberikan ulasan dan berbagi pengalaman mengenai hotel kami.... More 

Jakarta, Indonesia
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Short gateway is supossed to be easy and also satisfying, right? A place where we can really enjoy the time, feel Relax, with good food, rereshing sorrounding, nice service. If those are you, busy Jakarta people, ask for, this place is a gem. A quiet and cool place at top of the mountain. Room is nice with free wifi, kettle... More 

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Yudi_Ramdani, E-Commerce at Puncak Pass Resort, responded to this review
Google Translation

Dear Ibu Lusy E Salam hangat dari Puncak Pass Resort Terima kasih telah memberikan ulasan dan berbagi pengalaman mengenai hotel... More 

Kolkata (Calcutta), India
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Puncak Pass and the road leading to and going down from there show fab views of the tea growing area and the profusion of resorts and homestays offer a good break from the hubbub of urban Indonesia. Café Molinari is one such and is very attractive even in heavy rain. Clean, comfortable and refreshing with more than decent fare.

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Yudi_Ramdani, E-Commerce at Puncak Pass Resort, responded to this review
Google Translation

Dear Braid Salam hangat dari Puncak Pass Resort Terima kasih telah memberikan ulasan dan berbagi pengalaman mengenai hotel kami. Kami... More 

Jakarta, Indonesia
Level Contributor
4 reviews
4 of 5 stars Reviewed June 25, 2015

It was a wonderful place. Clean and beautifully set up. Sofa was dusty was Housekeeping responded to it. Housekeeping was superb. They attend to you immediately.Reception was incredible. They don't keep you waiting. I arrived early about 9am and they provided me the room on the spot. Food & Beverage was quite disappointing. The buffet was quite limited and we... More 

Review collected in partnership with this hotel

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Yudi_Ramdani, E-Commerce at Puncak Pass Resort, responded to this review
Google Translation

Dear Bapak/Ibu Krisoktina Salam hangat dari Puncak Pass Resort Terima kasih telah memberikan ulasan dan berbagi pengalaman selama berkunjung ke... More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 20, 2015

Nice view nice room cozy place good ambiance good place Good restaurant good for family vacation good place for weekend stay good weather good jogging track clean area good place for hangout good food

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Yudi_Ramdani, E-Commerce at Puncak Pass Resort, responded to this review
Google Translation

Dear Bapak Valdi Salam hangat dari Puncak Pass Resort Terima kasih telah memberikan ulasan dan berbagi pengalaman mengenai Puncak Pass... More 

Tangerang
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 17, 2015

Overall the room was clean and the waiters /waitresses were kind. Unfortunately the bathroom was always wet because the water from shower area always flowed continously to the dry area when we took shower. But overall my family was satisfied with Puncak Pass Resort.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Yudi_Ramdani, E-Commerce at Puncak Pass Resort, responded to this review
Google Translation

Dear Yuna Wijaya Salam hangat dari Puncak Pass Resort Terima kasih telah memberikan ulasan dan berbagi pengalaman mengenai hotel kami.... More 

Singapore
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 9, 2015

Stayed here from 2nd June 2015 to 5th June 2015. I have read all the comments before deciding my stay here. Though there are lots of negativity about this resort. I would like to say this resort is not for those who are rushing for time. It is a resort people, it is a placed to relax and enjoy the... More 

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Yudi_Ramdani, E-Commerce at Puncak Pass Resort, responded to this review
Google Translation

Dear Mr/s. Khisam Salam hangat dari Puncak Pass Resort Terima kasih telah memberikan ulasan dan berbagi pengalaman mengenai hotel kami.... More 

The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 31, 2015

+ Great view puncak pass, + situated between jakarta and bandung, + good breakfast + friendly servants, - poor housekeeping; no fresh towels, short of toiletpaper - old sanitary that doesn't look clean and fresh

Was this review helpful? Yes 1
Yudi_Ramdani, E-Commerce at Puncak Pass Resort, responded to this review
Google Translation

Dear Carin Salam hangat dari Puncak Pass Resort Terima kasih telah memberikan ulasan dan berbagi pengalaman mengenai hotel kami. Kami... More 

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